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Reviews of Hôtel Le Relais Alpin 3 stars

Col des Mosses, 1862 Les Mosses, Switzerland

#1 of 2 hotels in Les Mosses

Guests' Choice

Review score

Based on 179 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.2

  • Location

    8.9

  • Facilities

    8.1

  • Staff

    9.2

  • Value for money

    8.5

  • Free WiFi

    6.6

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Showing 1 - 27

  • Reviewed: 1 September 2018

    6.7
    Nice personal, clean room
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is located on the road cantonal, on Sunday there was a market on the street in front of hotel, was a bit noisy... Breakfast was very basic

    Nice personal, clean room

    Stayed in August 2018

  • Reviewed: 16 July 2018

    7.9
    Nice for one night stay
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Single room was not clean enough against with other hotels in Switzerland. Breakfast could be improved. seems to be not good for long stay.

    I had one night stay during road trip with a motorcycle. Location was good for my trip purpose. Staffs were kind and helpful. Nice for one night stay during a long riding.

    Stayed in June 2018

  • Reviewed: 25 February 2018

    8.3
    Great for a short stay
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    The room could have been cleaner. We found stuff from the previous guests in the room. A lot of dust under the beds. We were told that the restaurant was non stop, but we never knew that it was only over the weekend, so Monday we want to eat late and there was not food :( We missed a cool event happening in town, I would have liked to have been informed about it.

    The location was great, just a few minutes from the slopes. Staff very friendly. The chalet/restaurant "Efimere" next to the restaurant is ideal for a cozy dinner.

    Stayed in February 2018

  • Reviewed: 13 February 2018

    7.9
    Nice place for family weekend
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    I prefer cleaner rooms: there were some stains on the floor and in the bathroom that made me feel a little bit uncomfortable.

    Very good restaurant The atmosphere of Alps is everywhere! Very good for staying with children The price is very nice for this location

    Stayed in February 2018

  • Reviewed: 13 February 2018

    10
    Good location for family holiday,specially with toddlers.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Good location for family holiday,specially with toddlers. The resort itself is quite small, though quite calm and equipped for children. The hotel is right near the bus stop "Col des Mosses", that is quite convinient if you travel without a car.

    Stayed in February 2018

  • Reviewed: 3 January 2018

    8.3
    One of the best places to stay if your going to Les Mosses tracks!
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    My pizza was a bit burned... even so the kids loved it!

    Andy the Manager and Phillip the owner were great hosts and borrowed my kids sleds for the snow. The breakfast was good and fresh and the ski tracks are just across the road.

    Stayed in December 2017

  • Reviewed: 12 August 2017

    9.2
    Only one night, passing through, it was great for our needs.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    The hotel manager/owner was really friendly and helpful - heping with weather forecasts, best time to eat to avoid the large groups and better coffee!

    Stayed in August 2017

  • Reviewed: 31 May 2017

    10
    An Excellent stay at Le Relais d' Alpin in Les Mosses
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    The hotel is at an excellent location on the main road. It has an onsite restaurant which is great. The breakfast and food were all very good. The staff is very welcoming, warm, helping and friendly. The rooms and bath rooms were clean and comfortable. There was no issue of hot or cold water, towels, or linen. Free WiFi for every individual floor was a great idea. Free parking at site was another value addition. The overall decor personally supervised by the thoughtful owners was very impressive and also reflective of the Swiss and Alpine culture. Overall a comfortable and excellent stay. We shall come again to the same hotel if we visit the area. Keep up the good work !

    Stayed in May 2017

  • Reviewed: 2 October 2018

    9.6
    Good value for its money even for Summer.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    All good, nothing to clame

    Good value for its money even for Summer. Amazing view. Excellent food at the restaurant.

    Stayed in September 2018

  • Reviewed: 19 August 2018

    9.6
    Wifi inadequate.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Wifi inadequate.

    Stayed in July 2018

  • Reviewed: 13 August 2018

    10
    Loved the location.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Loved the location. Great view of the Alps. Super friendly and efficient staff. Good Breakfast. Clean bathrooms.

    Stayed in August 2018

  • Reviewed: 30 July 2018

    7.1
    Nice place in the mountains
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    Needs refurbishment and breakfast could have more variety

    Large room with a beautiful mountain view

    Stayed in July 2018

  • Reviewed: 19 July 2018

    8.8
    Spacy rooms, nice view.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast may be better...

    Spacy rooms, nice view.

    Stayed in July 2018

  • Reviewed: 3 July 2018

    10
    Excellent all the way round.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location and very helpful staff.

    Stayed in June 2018

  • Reviewed: 3 January 2018

    8.3
    Nice with excellent staff
    • With a pet
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    very poor breakfast but the croissants was very good

    I came for the snow and found it ...was wonderful

    Stayed in January 2018

  • Reviewed: 24 August 2017

    8.8
    A quiet mountain place and a wonderful nature is a suitable place to ski
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights

    breakfast was not satisfactory

    The bed was comfortable but breakfast was not satisfactory

    Stayed in August 2017

  • Reviewed: 14 August 2017

    9.2
    Nice friendly people, comfortable and excellent value for money!
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    no complaints really.

    Spacious room, simple, restaurant with great local food.

    Stayed in August 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 11 February 2016

    9.2
    Réception was nice.
    • Leisure trip
    • Couple

    The drive to the hotel was not easy during a rainy or snowing days. Not close to town definitely and not many shops or choices around for food.

    Réception was nice. The room is basic but is all you need. The restaurant is big and pizzas were great.

  • Reviewed: 15 September 2015

    9.6
    Stunning view.
    • Leisure trip
    • Couple

    Nearly missed the check-in as the reception staff were about to go back at around 9pm. They were extremely helpful and friendly, though I think anyone who plans to check-in late should probably contact them beforehand.

    Stunning view. Had a lovely stay. There is a Sunday market just outside the hotel, very Swiss. And very nice breakfast!

  • Reviewed: 16 August 2015

    10
    Incredible friendly owners who wish you good stay and very...
    • Leisure trip
    • Solo traveller

    Incredible friendly owners who wish you good stay and very sweet staff. Everything was pleasant and the short stay was very good. I really want to stay there once again, perhaps in wintertime.

  • Reviewed: 21 January 2015

    9.2
    walk to the ski shop and then on to the slopes.
    • Leisure trip
    • Group

    walk to the ski shop and then on to the slopes. A great place for beginning your ski experience. The food and wine selection were great, and the staff very helpful, esp. the owner.

  • Reviewed: 23 May 2016

    7.9
    Manager very friendly and helpful.
    • Leisure trip
    • Solo traveller

    Manager very friendly and helpful.

  • Reviewed: 18 February 2016

    10
    Friendly helpful service, good food, nice rooms, excellent...
    • Leisure trip
    • Group

    Friendly helpful service, good food, nice rooms, excellent position. I'd definitely stay here again. Highly recommend.

  • Reviewed: 17 February 2016

    5.4
    Ok for a short stay.
    • Leisure trip
    • Family with young children

    Needs to be refurbished.

    Ok for a short stay. Right in front of the slopes. Restaurant inside the hôtel.

  • Reviewed: 2 February 2016

    7.5
    Friendly stuff
    • Leisure trip
    • Couple

    WIFI was not working.

    Friendly stuff

  • Reviewed: 14 February 2015

    8.8
    very pleasant stay with friends.
    • Leisure trip
    • Solo traveller

    very pleasant stay with friends. was suddenly on crutches, and they were incredibly thoughtful and helpful

  • Reviewed: 4 January 2015

    9.2
    Excellent food and entertainment.
    • Leisure trip
    • Couple

    Only wifi very poor.

    Excellent food and entertainment. Great value for money. Friendly relaxed family hotel.

There are also 9 reviews without text. These impact the overall review score.

Showing 1 - 27

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