Rue Puits-St-Pierre, 1, 1204 Geneva, Switzerland
#3 of 108 hotels in Geneva
Guests' ChoiceBased on 509 hotel reviews
9.2Cleanliness
9.5
Comfort
9.6
Location
9.6
Facilities
9.1
Staff
9.6
Value for money
8.5
Free WiFi
8.9
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End of dialog contentReviewed: 21 April 2024
Nick
United KingdomDifficult to get into the restaurant next door as part of the hotel.
Wonderful hotel, stunning room and facilities with a great location in the town centre.
Stayed in March 2024
Reviewed: 22 March 2024
Athanas
BulgariaHeating to high
Stayed in March 2024
Reviewed: 21 March 2024
Huseyingokhan
TurkeyThe location is perfect. Very close to main district , shopping area, lake and restaurants.
Stayed in February 2024
Reviewed: 5 March 2024
Charlotte
United KingdomIt was very unfortunate how hot the room was and there was seemingly nothing that could be done. It was a maximum of 10 degrees outside in the day time (would have been much lower at night) and yet the room was searing hot at 24 degrees due to overuse of central heating. The air con didn’t work (apparently a Swiss regulation given the time of the year), the window opened onto a noisy road. We were given a fan but when we turned the lights off the plug sockets turned off. Eventually after a number of visits by the staff with me in my pyjamas, we got the fan to work. We slept very badly due to the noise and heat. This was a great shame given the property is quite £££.
The property is ideally located in the Old Town. It is tastefully designed. The staff were professional, warm, welcoming and helpful. The restaurant was a great traditional Swiss spot, very popular, with a good atmosphere, and well trained staff. The fondue was huge!
Stayed in March 2024
Reviewed: 2 March 2024
William
IrelandExcellent staff.
Stayed in February 2024
Reviewed: 29 February 2024
Faisal
KuwaitThe room The friendly staff at reception and restaurant specially (Jiromme) The breakfast The location and proximity to the shopping area
Stayed in February 2024
Reviewed: 20 February 2024
Roxana
United KingdomA few things weren’t working properly, perhaps maintenance need to pay closer attention.
So comfortable and very attentive staff.
Stayed in February 2024
Reviewed: 15 February 2024
David
United KingdomNothing
High quality room, attentive staff
Stayed in December 2023
Reviewed: 15 February 2024
Martine
BelgiumCan’t find a thing.
Very friendly personnel. Lovely room. Clean and cosy. Feeling at home abroad.
Stayed in February 2024
Reviewed: 11 February 2024
Veronica
United KingdomMissing coffee machine and lack of conditioner in the bathroom otherwise it would have been a 10 score.
The property was lovely and the service was excellent a special thank you to Darya on front of house (apologies if spelt wrong) and Roman in the restaurant.
Stayed in February 2024
Reviewed: 6 February 2024
Gary
United KingdomThe restaurant had a great atmosphere. Very traditional menu which lacked variety and the food was merely okay.
Lovely boutique hotel in a perfect location.
Stayed in February 2024
Reviewed: 29 January 2024
Olena
Montenegro-
A cozy, warm ambiance in a perfect location with a fantastic and kind staff.
Stayed in January 2024
Reviewed: 29 January 2024
Arezou
United StatesAmazing location. They also have a wonderful restaurant in the hotel which is really good for Swiss food.
Stayed in January 2024
Reviewed: 25 January 2024
Andrey
United Arab Emiratescool breakfast and helpful staff
Stayed in January 2024
Reviewed: 18 January 2024
Ekaterina
Russia-
Excellent hotel - quality in every detail, comfortable, clean, good breakfast and restaurant. Unique staff - attentive, friendly, helps in resolving all issues! Thank you!
Stayed in January 2024
Reviewed: 11 January 2024
Abeer
FranceI think the in room fridge needs more variety of snacks and drinks
The bedding Metrics and bed sheets were so comfortable Concierge and Reception are excellent Simple and quiet Resturant
Stayed in January 2024
Reviewed: 9 January 2024
Steven
United StatesLoved everything
The hotel staff is amazing and the hotel is charming with the decor and history. Location is excellent, easy to walk anywhere is the old town area. Close to restaurants, shopping and the lake. Really recommend the hotel restaurant, great food and very historic
Stayed in January 2024
Reviewed: 8 January 2024
Yasmin
SwitzerlandNothing
Love it
Stayed in January 2024
Reviewed: 7 January 2024
Luis
KuwaitThe breakfast was delicious and wonderfully set up but we thought that 39 Swiss Francs for a person for breakfast food was a bit too steep. Though it is nice to have a toilet in a separate room from the rest of the bathroom, the inconvenience of having to go back and forth to wash you hands was a wee bit annoying.
It was just a beautiful room with wonderful architectural features and details. The bed was super comfortable and very large. The location was just incredible. Within walking distance to so many great Swiss restaurants and shopping. A truly magical experience.
Stayed in December 2023
Reviewed: 6 January 2024
Alessandra
United StatesNothing
Boutique hotel in Geneva best location. Close to all museums, shops and restaurants. Staff is extremely professional and friendly.
Stayed in January 2024
Reviewed: 12 December 2023
Dawne
United KingdomEverything. Exceptional staff
Stayed in December 2023
Reviewed: 9 December 2023
Carol
United StatesN/A
Location, facilities & staff
Stayed in December 2023
Reviewed: 6 December 2023
Harriet
United KingdomGreat hotel. Lovely rooms, nice and cosy and great staff. The breakfast was ok, I am tricky as I am gluten free so there wasnt a lot of choice for continental breakfast but the food was good and I really enjoyed everything about the hotel.
Stayed in December 2023
Reviewed: 17 November 2023
Lance
United StatesThe location is perfect and the restaurant was amazing. Staff were very helpful and hotel was clean and cozy. Perfect location to spend a few days in Geneva.
Stayed in October 2023
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