Reviews of Melchtal Resort Apart Hotel
Chännel 1, 6067 Melchtal, Switzerland
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Reviewed: August 30, 2025 · Stayed in August 2025
Verified reviewReviewed: August 28, 2025 · Stayed in August 2025
Verified reviewBeautiful, large and clean apartments with everything you need in the kitchen to cater for yourself. Set in the most stunning surroundings in a small rural setting but with good amenities less than a 15 minute drive. The facilities at the resort were incredible! Amazing spa, pool and fitness centre. There is also an unbelievable amount of brilliant indoor activities for children young and old. Soft play, ball pool, parkour, mini-cinema, valoarena, arcade games etc… This was so perfect for us, as bad weather set in and it rained heavily for two days whilst we were there. Excellent breakfast, great steak restaurant and staff on hand to help us with a few bits in the apartment whenever we needed. I would recommend this resort to anyone, it is simply lovely!
Reviewed: August 24, 2025 · Stayed in August 2025
Verified reviewReviewed: August 20, 2025 · Stayed in August 2025
Verified reviewThe apartment and the location.
One particular guy from reception, wasn't to friendly in the first day and mislead us.
Reviewed: August 18, 2025 · Stayed in June 2025
Verified reviewLovely spacious apartment with stunning views of the nearby mountains which can be viewed from the terrace.
Nothing to add
Reviewed: August 5, 2025 · Stayed in August 2025
Verified reviewBest place ever to visit in my opinion, friendly people , apartment was clean and good quality. To bad that we spend only a night but definitely we will return in future and stay longer time
Reviewed: August 2, 2025 · Stayed in August 2025
Verified reviewLocation
Staff , poor customer handling.
Reviewed: July 26, 2025 · Stayed in July 2025
Verified reviewReception staff were great Nice location Enjoyable and fun activities for children
Reviewed: July 22, 2025 · Stayed in July 2025
Verified reviewComfortable big apartment
Reviewed: July 14, 2025 · Stayed in July 2025
Verified reviewReviewed: July 13, 2025 · Stayed in July 2025
Verified reviewReviewed: July 13, 2025 · Stayed in July 2025
Verified reviewApartment was bright, clean, comfortable. Staffs were cordial and happy to receive us.
Reviewed: July 10, 2025 · Stayed in July 2025
Verified reviewnice mountain view, nice house
the resort did not reply how to get the key, there is no washing machine, and house flies are too many.
Reviewed: June 16, 2025 · Stayed in June 2025
Verified reviewIt’s really valuable resort ✨ All was great (rooms, services & facilities) Our stay was amazing.
Room cleaning because this is a resort not hotel
Reviewed: June 2, 2025 · Stayed in June 2025
Verified reviewReviewed: May 25, 2025 · Stayed in May 2025
Verified reviewNice place to stay in 👍
Reviewed: May 21, 2025 · Stayed in May 2025
Verified reviewSpacious apartment, stunning views, good service, comfy bedding, equipped kitchen, spa with pool and children’s play center (to save some time for parents) - this all made our stay super comfy! Highly recommended by our family!
No microwave. When you have kids staff like that I’d very useful.
Reviewed: May 4, 2025 · Stayed in May 2025
Verified reviewReviewed: April 16, 2025 · Stayed in February 2025
Verified reviewNice modern apartment with 10 min driving distance to the cable car station for ski. The facility is big and well equipped.
Reviewed: April 15, 2025 · Stayed in April 2025
Verified reviewVery nice and comfortable apartment. We have all we need for our stay. Beds are very comfortable and also the apartment is very warm. There is enough storage space and the terrace is big with a nice view. Spa area is lovely as well as a kids play zone. Breakfast is so nice as well. Staff is very friendly and welcoming. We had a lovely time in MR resort .
Nothing
Reviewed: April 7, 2025 · Stayed in April 2025
Verified reviewReviewed: March 26, 2025 · Stayed in March 2025
Verified reviewWe’ve always stayed here. We like the facilities specially the pool playroom and ninja room for kids.
None
Reviewed: March 10, 2025 · Stayed in March 2025
Verified reviewReviewed: January 30, 2025 · Stayed in January 2025
Verified reviewA fantastic apart-hotel with excellent family-friendly facilities for children of all ages. The staff is incredibly welcoming and always ready to help.
Everything was great.
Reviewed: January 28, 2025 · Stayed in January 2025
Verified reviewWe liked the clean and huge rooms, they were very cozy and spacious. We also liked the spa and the pool. The food in the restaurant was also very delicious. Location-wise it is 20 minutes from the cable car that takes you up the mountain to Melchsee-Frutt. The kids also enjoyed the playground-rooms.
Restaurant: What we didn't like was how the understaffed restaurant service handled us. We reserved a table for 19:30 and got seated at 19:45, which from our perspective wasn't even that tragical, there is the kids' room where we could kill time and entertain the little ones, but once seated, we immediately ordered the food, and for that we needed to wait 1.5 hours!! Again: 90 minutes. Nobody approached us to at least explain that they were stressed so we needed to wait a bit more, nobody approached us to ask us whether we needed some additional drinks - nothing! The service staff has utterly failed here. Eventually, at around 21:30, my wife took our toddler to sleep and they couldn't wait for their food anymore. Once it arrived and I explained that it was unacceptable to wait more than 1.5 hours, the only answer I got was "Sorry". This reflected a very disrespectful behavior. In a country, where timeliness and punctuality is a high priority, we have experienced something we have never experienced in any other country before. Shuttle service: We were told that there is a hotel shuttle service to the cable car station, that operates in a way that when someone needs this service to come back to the hotel, the hotel number just needs to be called and they will send the shuttle that would arrive in about 20 mins. Unfortunately, on Saturday we called the number at least three times, ringing till the end, and nobody picked up the phone. We eventually used the local bus line to get back to the hotel - fun fact: nobody even called back.