Small size of the room. I

Stayed in September 2025

A kettle in the room would have enhanced our stay.

Room was ready for our early arrival. The breakfast buffet was beautifully presented, with a range of fresh choices. Conveniently located to train and bus station.

Stayed in July 2025

No front desk staff on duty after 6pm. That was not good for a hotel like this one.

Location, breakfast, value, room size, comfort.

Stayed in August 2025

The window curtains didn't prevent light from entering the room.

Location right across from the train station (which could be good or bad), but we loved arriving on the train and immediately seeing our hotel.

Stayed in August 2025

Clean the dried stain in the closet room 31

All ok except

Stayed in August 2025

I didn't like that there was not staff when arrived to hotel. The room number and floor number written on envelope with the key and instructions was wrong. The lady at reception during the first morning was not able to print the bill for tourist tax.

Location perfect close to raillway station. Room was clean and spacious. I like that I could open the window. It was a little noisy during the night. Breakfast was excellent. The lady serving the breakfast was very nice.

Stayed in August 2025

When I looked at Booking.com for a hotel in St. Gallen, the notice said there was only one room left in the city. The cost was noticeably higher than I was looking for. The location was exactly what I needed so I went with it. Be sure to read the hotel emails sent out ahead of time. The notice said there would not be an agent at the hotel to welcome guests. They gave a passcode to the front door and gave instructions on how to locate the room key. I would have preferred an agent welcome me. Getting onto the WiFi was not as convenient as at other hotels; once on the internet, it worked fine.

Great location, across the street from the train station, very convenient. Room was clean, comfortable bed. Nice breakfast, lots of variety

Stayed in July 2025

Can be noisy close to the train station at night

Good quality and variety of the breakfast, clean and comfortable room, easy check in

Stayed in July 2025

Unfortunately the process of city tax payment was organised extremely poorly, which created a lot of unexpected inconveniences. I truly hope that staff or hotel management will pay more attention to this not to create so many problems for the guests.

First of all: the location of the hotel is absolutely amazing within a short reach from the train station and also very near the city center for exploring. The rooms were quite nice and comfortable, though a bit small. But that didn’t cause any inconvenience. The breakfast was great even though there were not many of us staying at the moment in the hotel, the staff still bothered to get a good and varied breakfast ready for us.

Stayed in July 2025

My room was noisy with what may have been an air conditioning unit in the adjacent building. The airconditioner in my room also made a strange noise from time to time. The lighting in the room is rather dim.

Good location. Helpful instructions for check-in as the desk was not staffed.

Stayed in July 2025

No tea or coffee making facilities in the room

Rooms were clean and comfortable

Stayed in July 2025

Great location great receptionist most helpful

Stayed in July 2025

Hotel is just 100m from train station. Lift service is provided in the hotel. Room is comfortable and clean. Buffet breakfast is good. The air conditioning in the room is also good.

Stayed in June 2025

I went down to Breakfast at 8 AM (middle of service) and most items I wanted were either gone or nearly gone. Not sure why the staff was not replenishing the food as it was not like it was near the end of service.

Great Location

Stayed in June 2025

A bit noisy if you want to keep the windows open. A fridge and a safe would have been nice.

Location very central

Stayed in June 2025

The rooms could use a little refreshment. It's not a new hotel, that's clear, but the furniture and room door were scratched and it doesn't look so nice anymore.

Location is great, you can see the SBB station from the window. It's literally across the street. The monastery is also quite close and there are many shops around. It was very clean, bed was really comfortable, breakfast was excellent! Staff was kind and let us leave our bags at the reception while we did some sightseeing.

Stayed in May 2025

Our room was rather small (only enough space to cabin-size luggage). No dining discount for hotel guests at its Japanese restaurant on 1st floor

Right opposite the train station, close to many shops and restaurants, 3min walk to Abbey Library of St Gall

Stayed in May 2025

This is the kind of place that is largely staff-less--I didn't see anyone at any hour of the day or night. When I arrived my key was with the restaurant on the corner, which did work out ok. Also my room was a bit on the noisy side, just with the city environment--with the window closed it helped. They provided earplugs :)

Super convenient to the station, very nice building and room for a reasonable price

Stayed in April 2025

The hotel is the city centre in front of the railway station. Noise insulation very good, easy parking. Hotel staff very kind and prompt. Breakfast very good. Rooms are clean and nice. Recommended.

Stayed in May 2025

Perfect position opposite the train station. Large, comfortable room. Excellent breakfast. Exceptional value for money.

Stayed in May 2025

The breakfast is small but good bad was missing some refill

Great location and newly renovated rooms, check in and out is uncomplicated

Stayed in May 2025

Hotel staff (except for those in the breakfast room) were either non existentent or rude AC did not work

Location

Stayed in April 2025

Great breakfast

Stayed in April 2025

Good location ! Clean & tidy ! Breakfast : was not good service , no warm food as eggs , and the excuse was no cook available , this for the 3 days we stayd at the hotel ., not even boiled egg that you don’t need a cook for to do it !!! And Monday was less guests at the hotel they just had 1 kind of bread and I had to ask if was not other type as I don’t eat white bread , then they said , if you want whole bread I can go to buy it ….we had the feeling because of less guests they served less things , no fruits and other details … but the day before we did had more complete breakfast …. this is no fair with the guests that had paid for it , despite the numbers of the guests at the hotel the service has to be the same .and we didn’t that less …for Swiss standard , no go !!

Stayed in January 2025