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Reviews of Mont Cervin Palace 5 stars

Bahnhofstrasse 31, 3920 Zermatt, Switzerland

#15 of 317 hotels in Zermatt

Guests' Choice

Review score

Based on 255 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.7

  • Facilities

    9.6

  • Staff

    9.7

  • Value for money

    8.7

  • Free WiFi

    9.4

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Showing 1 - 75

  • Reviewed: 11 February 2018

    9.6
    Perfect, Perfect, Perfect!
    • Leisure trip
    • Couple
    • Petit Cervin Classic Double or Twin Room with Matterhorn View
    • Stayed 4 nights

    No Air Conditioning

    Location was perfect, Restaurant and bar availability excellent. Staff very more than excellent. We would definitely recommend this hotel.

    Stayed in February 2018

  • Reviewed: 28 January 2018

    10
    Faultless
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 9 nights
    • Submitted via mobile

    Nothing

    Concierge staff exceptional!!!! Arranged dinner reservations with ease never asking for our names or room number... they remembered us... arranged train tickets... especially mention to ?Nora?

    Stayed in January 2018

  • Reviewed: 18 January 2018

    9.2
    We had very nice clean room with cloakroom
    • Leisure trip
    • Group
    • Alpine Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It would be better if SPA will be open till 21.00 or 22.00 Instead of one large bed, we had two separate beds together-not comfortable

    We had very nice clean room with cloakroom Fine breakfast. Very good whirlpool in SPA

    Stayed in January 2018

  • Reviewed: 26 September 2017

    9.6
    Nice rooms with nice view from hotel room and enjoy Spa facilities
    • Leisure trip
    • Couple
    • Alpine Classic Double or Twin Room
    • Stayed 1 night

    Lack of choices of food and for dinner only one fine dining is available. Also there should be more continental items in their food menu.

    The engagement of the Concierge staff was very good. Their Spa and fitness has very good facilities. Location also at central Zermat and near to Railway Station. They have their own pick up and drop service to and from station as complementary.

    Stayed in September 2017

  • Reviewed: 2 August 2017

    9.6
    Excellent central location and service
    • Leisure trip
    • Family with young children
    • Alpine 1-Bedroom Suite with Matterhorn View
    • Stayed 2 nights
    • Submitted via mobile

    Le Grill far too hot in August - can understand need fire to grill but uncomfortably hot.

    Beds super comfy, great spa and swimming pool complex. Extremely helpful concierge

    Stayed in August 2017

  • Reviewed: 28 July 2017

    9.6
    Now my "go to" hotel in Zermatt.
    • Leisure trip
    • Couple
    • Alpine 1-Bedroom Suite with Matterhorn View
    • Stayed 2 nights
    • Submitted via mobile

    No complaints or concerns; everything was 5 star quality.

    Matterhorn suite was larger and more well appointed than expected. Large terrace with direct view of Matterhorn.

    Stayed in July 2017

  • Reviewed: 4 July 2017

    8.8
    Overall stay was fabulous in this hotel.
    • Leisure trip
    • Family with young children
    • Alpine Junior Suite with Matterhorn View
    • Stayed 2 nights
    • Submitted via mobile

    Overall stay was fabulous in this hotel. Location and facilities were excellent. But hotel staff can be inconsistent, some were above and beyond the 5-Star standard others not so much, which is a pity.

    Stayed in July 2017

  • Reviewed: 28 February 2017

    10
    The Perfect 4 day Ski Holiday
    • Leisure trip
    • Couple
    • Alpine Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    The price per night is the highest I have ever paid and is therefore for me for truly exceptionally occasions only

    The total experience at this 5* Hotel was beyond exceptional - everything is perfect

    Stayed in February 2017

  • Reviewed: 27 February 2017

    10
    One of the best resorts in the Alps
    • Leisure trip
    • Couple
    • Alpine Classic Double or Twin Room
    • Stayed 6 nights

    It is hard to complain on this hotel or ask something more! Perhaps it would be better a breakfast room with a nice view on mountains for a perfect start of the day.

    The bar in the lobby in the evening is one of the best with good music, good cocktails and a relaxing atmosphere. The SPA is wonderful and perfect to conclude a day on the slopes. The choice in all details is characteristic at this hotel and make feel well as guest.

    Stayed in February 2017

  • Reviewed: 26 February 2017

    10
    Best hotel experience of my life
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    They have multiple style rooms and our taste for our wedding sweet was particular. The first room didn't match what we had in mind. But they were very willing to help us get the room we wanted and that is the only hiccup in the whole experience in 10 days of staying here. Amazing place

    We had our wedding reception here, and let me tell you, my wife and I have never been so impressed with how amazing this staff is. The people here took care of our every need no matter how incredible our requests. This place is exceptional and well worth the money. Couldn't be happier with everyone here.

    Stayed in February 2017

  • Reviewed: 29 January 2017

    9.2
    Fantastic weekend in Zermatt
    • Leisure trip
    • Couple
    • Petit Cervin Suite
    • Stayed 3 nights
    • Submitted via mobile

    Rooms were very warm. The Spa was avarage with noisy treatment rooms.

    Very comfortable rooms which ooze ski/swiss charm. Very nice skiroom with drinks and snacks and someone to help you with your skis. Skirental in the hotel was an added bonus. Location in the center of the village could not have been better

    Stayed in January 2017

  • Reviewed: 27 January 2017

    9.6
    A hotel where hostmanship is an Art
    • Leisure trip
    • Solo traveller
    • Alpine Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great hotel with very nice hospitality and extreme friendly staff. The waiters did a great job. I will definitely come back with my family. Keep up the good work, you are all amazing.

    Stayed in January 2017

  • Reviewed: 21 January 2017

    10
    Best hotel ever
    • Leisure trip
    • Couple
    • Petit Cervin Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Amazing hotel with the best location in Zermatt, the maintainence, cleanliness and the facilities available are beyond expectation, and to top that the staff is very helpful and very friendly, and the food is amazing and fresh too. And the Italian restaurant in this hotel is a must try. Best value for money. If I'm to visit zermatt again it's definitely Mont Cervin Palace.

    Stayed in January 2017

  • Reviewed: 25 September 2016

    8.8
    Fantastic !
    • Leisure trip
    • Family with young children
    • Alpine Classic Double or Twin Room
    • Stayed 1 night

    The pool is forbidden to children in the evening.

    Great room (we were upgraded to a junior suite). Nice pools, one for swimming and a heated one. The restaurant is good, but nothing exceptional. All kind of extras: A horse carriage picked us up at the station. Small gifts (chocolates, home-made jam, free minibar). Very friendly staff.

    Stayed in August 2016

  • Reviewed: 14 September 2016

    9.6
    Excellent for family with kids, love to go back again.
    • Leisure trip
    • Family with young children
    • Alpine Superior Double/Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location, Cigar room, kids room, swimming pool both the kids and adult. Staff were excellent, Coffe machine at the room. Horse ride from the train station.

    Stayed in August 2016

  • Reviewed: 31 August 2016

    10
    The Mont Cervin is your gateway to the Matterhorn!
    • Leisure trip
    • Group
    • Alpine Classic Double or Twin Room
    • Stayed 1 night

    Nothing at all to complain about.

    Location, comfort and helpful staff. Hadn't been to Zermatt before and the staff was most helpful in helping us formulate an activity plan.

    Stayed in August 2016

  • Reviewed: 2 August 2016

    6.3
    Breakfast
    • Leisure trip
    • Couple
    • Alpine Classic Double or Twin Room
    • Stayed 1 night

    We asked for a double bed, instead we were given 2 individual beds stuck to each other, moving while we moved. No sheets were available, so it was really incomfortable sleeping with a heavy duvet in August.

    Breakfast Pool-Spa Location

    Stayed in August 2016

  • Reviewed: 19 July 2018

    9.6
    The staff were friendly and location is spectacular
    • Leisure trip
    • Couple
    • Alpine Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff were friendly and location is spectacular

    Stayed in July 2018

  • Reviewed: 12 July 2018

    10
    Service is superb and precessional , and food is top notched
    • Leisure trip
    • Family with young children
    • Alpine Junior Suite with Matterhorn View
    • Stayed 1 night
    • Submitted via mobile

    Service is superb and precessional , and food is top notched

    Stayed in June 2018

  • Reviewed: 8 July 2018

    10
    Best hotel I have ever stayed at
    • Leisure trip
    • Couple
    • Alpine Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. The stay was perfect

    Everything! Staff, dinner, breakfast, location

    Stayed in July 2018

  • Reviewed: 4 July 2018

    10
    all
    • Leisure trip
    • Family with young children
    • Alpine Junior Suite with Matterhorn View
    • Stayed 1 night
    • Submitted via mobile

    all

    Stayed in July 2018

  • Reviewed: 22 March 2018

    10
    All the staff was very, very kind
    • Leisure trip
    • Couple
    • Petit Cervin Classic Double or Twin Room
    • Stayed 7 nights

    All the staff was very, very kind

    Stayed in February 2018

  • Reviewed: 19 March 2018

    9.6
    If you want to do high-end in Zermatt, this is the place
    • Leisure trip
    • Couple
    • Petit Cervin Classic Double or Twin Room with Matterhorn View
    • Stayed 4 nights

    The main restaurant seemed a little stiff

    Super service, location, lounge bar, spa/pool and facilities

    Stayed in March 2018

  • Reviewed: 9 March 2018

    10
    Amazing hotel with great customer service. Might I also say the food was spectacular!
    • Leisure trip
    • Couple
    • Petit Cervin Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    I loved the cleanliness of the hotel and the service. Customer service was outstanding.

    Stayed in March 2018

  • Reviewed: 25 February 2018

    6.7
    The young concierge was incredibly helpful and polite
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 7 nights

    The ridiculously tiny room and bathroom

    The young concierge was incredibly helpful and polite

    Stayed in February 2018

  • Reviewed: 19 February 2018

    10
    I hope we will be back
    • Leisure trip
    • Family with young children
    • Alpine Superior Double/Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing . All perfect

    Everything, especially the service

    Stayed in February 2018

  • Reviewed: 17 February 2018

    9.6
    Perfect, complete winter holiday
    • Leisure trip
    • Family with young children
    • Alpine 1-Bedroom Suite with Matterhorn View
    • Stayed 7 nights
    • Submitted via mobile

    We were not allowed late check out

    Staff readiness to help, cleanliness, food

    Stayed in February 2018

  • Reviewed: 7 February 2018

    9.6
    Nothing
    • Leisure trip
    • Group
    • Alpine Junior Suite
    • Stayed 5 nights
    • Submitted via mobile

    Location, boot room and spa

    Stayed in February 2018

  • Reviewed: 14 January 2018

    9.6
    World class family run hotel. Attention to detail is exceptional.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    Everything.

    Stayed in January 2018

  • Reviewed: 20 December 2017

    9.6
    Lovely stay as we think
    • Leisure trip
    • Group
    • Petit Cervin Classic Double or Twin Room with Matterhorn View
    • Stayed 5 nights
    • Submitted via mobile

    Staff are very kindly , outdoor pool is perfect also foods are really delicious :)

    Stayed in December 2017

  • Reviewed: 2 October 2017

    10
    Best service I have encountered in years of travel.
    • Leisure trip
    • Couple
    • Alpine Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very expensive

    Beautiful views. Great food, high quality furnishings. Best of all the staff was outstanding!

    Stayed in September 2017

  • Reviewed: 19 September 2017

    10
    The concierge members were very friendly and super helpful...
    • Leisure trip
    • Solo traveller
    • Alpine Single Room
    • Stayed 2 nights

    The concierge members were very friendly and super helpful when I wanted to make some hiking plans.

    Stayed in September 2017

  • Reviewed: 10 September 2017

    10
    Heaven on earth.
    • Leisure trip
    • Couple
    • Alpine Superior Double/Twin Room
    • Stayed 3 nights

    Nothing.

    High level of service at every department interaction. Christian the Concierge was an asset!

    Stayed in September 2017

  • Reviewed: 4 September 2017

    10
    Good location
    • Leisure trip
    • Couple
    • Alpine Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    This hotel is in a very good location and the restaurant has amazing food

    Stayed in August 2017

  • Reviewed: 27 August 2017

    10
    Perfect.
    • Leisure trip
    • Family with young children
    • Alpine Superior Double/Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect. Best hotel I ever stayed. Breakfast was excellent, staff was perfect and location also ideal.

    Stayed in August 2017

  • Reviewed: 26 August 2017

    10
    Just perfect
    • Leisure trip
    • Couple
    • Alpine Superior Double/Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel as it is, and the quality of service provided by the most of the staff

    Stayed in August 2017

  • Reviewed: 26 August 2017

    8.8
    Great location about 3 minutes walk from Zermatt Train...
    • Leisure trip
    • Couple
    • Alpine Junior Suite with Matterhorn View
    • Stayed 2 nights

    Great location about 3 minutes walk from Zermatt Train Station. Horse carriage pickup. Suite with balcony and Matterhorn and town view is excellent.

    Stayed in August 2017

  • Reviewed: 18 August 2017

    2.5
    Bad bathroom.
    • Leisure trip
    • Couple
    • Alpine Superior Double/Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was very bad. The room was too small. The view was awful.

    The horses from the train station

    Stayed in August 2017

  • Reviewed: 3 August 2017

    10
    Very high service mind staffs.
    • Leisure trip
    • Family with young children
    • Alpine 1-Bedroom Suite with Matterhorn View
    • Stayed 4 nights

    Very high service mind staffs.

    Stayed in August 2017

  • Reviewed: 2 August 2017

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Alpine Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Exceptional

    Stayed in August 2017

  • Reviewed: 29 July 2017

    9.2
    Excellent hotel
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Room view

    Excellent spa

    Stayed in July 2017

  • Reviewed: 23 June 2017

    10
    wonderful holiday spot with exceptional service.
    • Leisure trip
    • Couple
    • Alpine Superior Double/Twin Room
    • Stayed 3 nights

    rooms were a bit small.

    I Was an ideal hotel for a holiday in the alps.

    Stayed in June 2017

  • Reviewed: 20 June 2017

    9.2
    Very good staff who helped with suggestions re photographing Matterhorn
    • Leisure trip
    • Couple
    • Alpine Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of airconditioning

    Quality of food both in grill and breakfast buffet

    Stayed in June 2017

  • Reviewed: 17 June 2017

    10
    Impeccable hotel, best in Zermatt!
    • Leisure trip
    • Couple
    • Alpine Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There's nothing to dislike!

    Stayed in June 2017

  • Reviewed: 4 April 2017

    10
    Perfect stay
    • Leisure trip
    • Couple
    • Petit Cervin Classic Double or Twin Room
    • Stayed 4 nights

    Perfect place to stay in Zermatt. Excellent location, very friendly and helpful staff, excellent breakfast.

    Stayed in March 2017

  • Reviewed: 18 March 2017

    10
    A true five star experience.
    • Leisure trip
    • Family with young children
    • Alpine Superior Double/Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    A true five star experience.

    Stayed in March 2017

  • Reviewed: 5 March 2017

    10
    Central
    • Leisure trip
    • Couple
    • Alpine Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    A bit too hot in the room

    Central

    Stayed in March 2017

  • Reviewed: 24 February 2017

    10
    one of, if not the finest hotel i've ever stayed in.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights

    Absolutely nothing

    Every single thing But the staff were incredibly helpful.

    Stayed in February 2017

  • Reviewed: 9 February 2017

    10
    Loved every detail
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Excellent location,, facilities and outstanding service

    Stayed in February 2017

  • Reviewed: 30 January 2017

    10
    "The" property to stay if skiing in Zermatt
    • Leisure trip
    • Group
    • Petit Cervin Classic Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing, will book again next year

    Convenience of the ski room and fantastic pool/spa.

    Stayed in January 2017

  • Reviewed: 24 December 2016

    10
    Top resort for family ski trips!
    • Leisure trip
    • Family with young children
    • Petit Cervin Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    All great!

    Staff was so kind, personable, knowledgeable and responsive. The best place to stay for skiing and for the spa.

    Stayed in December 2016

  • Reviewed: 9 October 2016

    10
    Breakfast was delicious and a great variety of food.
    • Leisure trip
    • Family with young children
    • Alpine Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was delicious and a great variety of food. The pool/spa was exceptional

    Stayed in September 2016

  • Reviewed: 6 September 2016

    7.1
    Good service by most of staff members, except at breakfast.
    • Leisure trip
    • Family with young children
    • Alpine 1-Bedroom Suite with Matterhorn View
    • Stayed 2 nights
    • Submitted via mobile

    Location in middle of centre and very loud neighbourhood until early in the morning.

    Good service by most of staff members, except at breakfast.

    Stayed in September 2016

  • Reviewed: 22 August 2016

    10
    Amazing location and the stuff friendly
    • Leisure trip
    • Couple
    • Alpine Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Amazing location and the stuff friendly

    Stayed in August 2016

  • Reviewed: 22 August 2016

    9.6
    The best hotel to enjoy your holiday in Zermatt
    • Leisure trip
    • Couple
    • Alpine Classic Double or Twin Room
    • Stayed 2 nights

    Could be more vegie for the breakfast buffet.

    Comfortable rooms with superb view and friendly staff!

    Stayed in August 2016

  • Reviewed: 18 August 2016

    9.6
    Beautiful hotel and helpful staff.
    • Leisure trip
    • Family with young children
    • Alpine Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Beautiful hotel and helpful staff.

    Stayed in August 2016

  • Reviewed: 16 August 2016

    10
    Should be in the top 3.
    • Leisure trip
    • Couple
    • Alpine Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Fitness equipment had no English instructions. Never did figure out the elliptical entirely.

    Staff was everywhere without smothering us.

    Stayed in August 2016

  • Reviewed: 14 August 2016

    9.6
    Amazing spa
    • Leisure trip
    • Couple
    • Alpine Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Amazing spa Great breakfast Central location

    Stayed in July 2016

  • Reviewed: 8 August 2016

    10
    Everything Amazing
    • Leisure trip
    • Couple
    • Alpine Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything Amazing

    Stayed in August 2016

  • Reviewed: 6 August 2016

    8.8
    Disappointed by the restaurant.
    • Leisure trip
    • Couple
    • Alpine Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Disappointed by the restaurant.

    Stayed in August 2016

  • Reviewed: 6 August 2016

    10
    Paradise!
    • Leisure trip
    • Couple
    • Alpine Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Absolutely nothing!

    Position; friendly staff very elegant hotel and clean and great spa and pool. Nothing not to like!

    Stayed in August 2016

  • Reviewed: 28 July 2016

    10
    Warm service from the heart
    • Leisure trip
    • Solo traveller
    • Alpine Superior Double/Twin Room
    • Stayed 3 nights

    Room could be decorated in a more tasteful manner.

    Service was greatest

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 29 March 2016

    9.2
    We were upgraded in a junior suite for free (had a...
    • Leisure trip
    • Family with young children

    Expensive!!!

    We were upgraded in a junior suite for free (had a reservation for a deluxe room). We liked also the ski-lounge, the in and outdoor pool, the facilities of the room, the readiness of the concierge to support us..

  • Reviewed: 17 March 2016

    9.2
    The elegant ambiance.
    • Leisure trip
    • Couple

    Th electronic buttons in the shower are not working well. Would be better with traditional. The price is very high at the hotel overall.

    The elegant ambiance. The fantastic service in the ski locker room.

  • Reviewed: 25 February 2016

    9.6
    Our stay was wonderful.
    • Leisure trip
    • Family with young children

    It would be nice to have the option of transportation to the ski lifts. The walk with skis and a little one was difficult and there was no close access to the skibus.

    Our stay was wonderful. The concierge was invaluable. The service was excellent.

  • Reviewed: 18 February 2016

    10
    The rooms were fantastic, the spa with the outdoor heated...
    • Leisure trip
    • Couple

    The rooms were fantastic, the spa with the outdoor heated pool was very romantic and gave a great way to enjoy the outdoors in winter. The fact that there is a ski rental and locker on site is also incredibly convenient.

  • Reviewed: 7 February 2016

    9.6
    Almost everything
    • Leisure trip
    • Couple

    That we couldn't have a drink at the bar because of some corporate event. Guests at all times should be allowed to have a drink at the bar. If a group wants privacy then they should move to a conference room. They should not get in the way of other guests.

    Almost everything

  • Reviewed: 30 January 2016

    9.6
    Beautiful hotel with nice ammenities and attentive staff.
    • Leisure trip
    • Couple

    Beautiful hotel with nice ammenities and attentive staff. Received a complimentary upgrade to a matterhorn view room, which was a very nice surprise. The hotel is pricey, but worth the splurge for those traveling from other continents to visit this amazing location!

  • Reviewed: 21 January 2016

    8.8
    Food, Pool, Ski Room attendant from Sri Lanka
    • Leisure trip
    • Family with older children

    Room was not well heated. Electronic and electric setups not good. Internet intermittent Concierge tried to channel me to the Seiler group's restaurants rather than places I would have liked more. Concierge tried to overcharge me for the skiing instructor.

    Food, Pool, Ski Room attendant from Sri Lanka

  • Reviewed: 11 September 2015

    10
    First rate facilities, heated pool and spa, luxury in every...
    • Leisure trip
    • Couple

    Nothing!

    First rate facilities, heated pool and spa, luxury in every facet of the hotel! The entire staff made us feel welcome and special. If there is a place you can go to be pampered, the Mont Cervin Palace is it! A truly wonderful experience.

  • Reviewed: 8 September 2015

    10
    Definitely the best hotel in Zermatt.
    • Leisure trip
    • Couple

    Nothing was below expectation.

    Definitely the best hotel in Zermatt. Nice view of matterhorn from room terrace. Perfect facility and service enough to enjoy the trip to this western apls city.

  • Reviewed: 21 July 2015

    10
    This is an excellent hotel with superior service and...
    • Leisure trip
    • Couple

    The views, even from the upper floors, are not free from obstruction. Still, every suite has a view of the mountains, albeit with some buildings in the foreground.

    This is an excellent hotel with superior service and attention to detail.

  • Reviewed: 22 June 2015

    10
    First time to zermatt.
    • Leisure trip
    • Family with young children

    Nothing

    First time to zermatt. Highly recommended staying at Mt Cervin. Location, Accommodations, Staff were all perfect. They picked up our family at train station in horse drawn stage coach and let my daughter set with drive.

  • Reviewed: 10 March 2015

    9.6
    Position of the hotel, breakfast and restaurants.
    • Leisure trip
    • Couple

    The check out was not the greatest. I needed return a token from the pool myself instead of it being taken care from the staff at reception

    Position of the hotel, breakfast and restaurants. The grill is excelent as well as the sushi bar Myoko.

  • Reviewed: 5 February 2015

    10
    From the moment we walked into Petit Mont Cervin the warm...
    • Leisure trip
    • Couple

    There wasn't anything I didn't like but when we had an issue with some early morning noise the manager and staff responded immediately and corrected it. That is most important because there is nothing more frustrating that being in a hotel and feeling like your request are not warranted or even addressed. They did everything with a smile and great attitude.

    From the moment we walked into Petit Mont Cervin the warm welcome and attention to service was obvious. They entire staff was extremely attentive and happy to assist us if we had a concern or needed any help. The room was awesome! Not to mention the breathtaking views!

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