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Reviews of Morgana 3 stars

Via Carlo Maderno 12, 6850 Mendrisio, Switzerland

#1 of 6 hotels in Mendrisio

Guests' Choice

Review score

Based on 622 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.4

  • Location

    8.2

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    9

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Showing 1 - 41

  • Reviewed: 4 June 2018

    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night

    The suite was on the 3rd floor with no lift - carrying children and bags was a little too much. The bath on the suite would not allow someone to stand. Overall, no big issues, just annoying.

    The staff was really helpful and friendly. Breakfast was good, though not exceptional. The suite was comfortable and the AC was in good working order.

    Stayed in June 2018

  • Reviewed: 16 April 2018

    • Leisure trip
    • Family with young children
    • Superior Double Room with Balcony
    • Stayed 2 nights

    They really tried to push you to eat at their restaurant and seemed irritated that we did not eat there. The ambiance in the restaurant was not that great/enticing. The breakfast hot food looked tired...the scrambled eggs by 8:30 am looked very tired. No staff at the hotel after 11:00 pm...we let ourselves in on Friday night (key in a mailbox) and we also let ourselves out at 6:00 am and locked the hotel door behind us (key back in mailbox).

    The new young lady at the front desk was quite helpful and friendly and willing to help. The room decor was nice and modern and the balcony was lovely to sit on. We loved the distance to restaurants (up on the hill above the hotel) and the proximity to Foxtown Outlet Mall.

    Stayed in April 2018

  • Reviewed: 7 April 2018

    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Bit of a hike from the train station and we didn't see a single taxi our entire stay, including outside of the train station. The concierge did offer to call us one from the hotel though, so that's nice for departure.

    Easy walk to many lovely grotto restaurants and to the downtown area.

    Stayed in March 2018

  • Reviewed: 5 April 2018

    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    One of the blind on the window was blocked.

    The staff was friendly and provided us with an upgrade of the room with a balcony. The room and bathroom were modern recently redone and very comfortable. A good selection of breads was available for breakfast with also eggs and yogurt.

    Stayed in April 2018

  • Reviewed: 3 April 2018

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    There isn’t really a view, but that is not why you go to Mendrisio either.

    This establishment totally sets a new standard on what a 3 star hotel is. From staff friendliness, to the quality of the rooms, to the quality and diversity of items on offer for breakfast.. it was truly fantastic. It even has a small swimming pool that guests can use during summer! Ibis could really learn a few things from Hotel Morgana.

    Stayed in April 2018

  • Reviewed: 2 April 2018

    • Leisure trip
    • Group
    • Superior Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Location & cleanliness

    Staff was not well informed of special activities in heir small little town. Being just down the road from the town most beautiful event, it was a shame they were lacking on information. Noise between floors was a bit much.

    Stayed in April 2018

  • Reviewed: 25 March 2018

    • Business trip
    • Solo traveller
    • Superior Double Room with Balcony
    • Stayed 8 nights

    There is no elevator to get up the hotel floor. It was not a problem for me personally, but I can see that it's inconvenient for people who has large luggage.

    The hotel is best place to stay in Mendrisio!! The hotel looks brand new, very clean with super friendly staff. It is situated right in front of the famous restaurant street in Mendrisio (Viale alle Cantine). While it provides the convenience with quick access to the best foods offer in town, the room is serene and restful. I also enjoyed the breakfast they provide every morning. It's adequate to start a day's work. The staff helped to take care my laundry (for free!!) even the service was not provided at the hotel. The staffs are amazing. I would recommend this hotel to anyone who are visiting Ticino Switzerland. Great Job!!

    Stayed in March 2018

  • Reviewed: 19 March 2018

    • Leisure trip
    • Family with young children
    • Family Two-Bedroom Suite
    • Stayed 1 night

    It was a pity we had to leave.

    Family room is a 2 separate rooms with common hall, which was a nice surprice. 2 bedrooms, 2 bathrooms, a terrace, a lot of space! It was also nice to find a Russian-speaking host in Switzerland. Good own restaurant. Very convinient location near to FoxTown.

    Stayed in March 2018

  • Reviewed: 29 December 2017

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    No lift at all! if u have big luggages, think about it! and they turn off the heating in the middle of the night and the next morning the girl told me that I should have phoned her to borrow the air conditioner control! Come on it’s winter and it’s midnight!!Worst place ever!

    Close to foxtown

    Stayed in December 2017

  • Reviewed: 26 December 2017

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. But if you have a baby and bring a baby push chair, you need to remind that there is no elevator

    Very nice and modern room. If you drive a car to go to foxtown, this is really convenient

    Stayed in December 2017

  • Reviewed: 23 August 2017

    • Leisure trip
    • Family with young children
    • Family Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Check in should be earlier. Currently it is at 3pm.

    We booked the family room. It was two adjoining rooms which were room was really clean and spacious.

    Stayed in August 2017

  • Reviewed: 9 August 2017

    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    No barrier free space

    Very welcoming! All the staffs are nice, they even drove us to the station when they saw we have lots of luggages. Also, the room is nice and clean. The breakfast is good too. This place just feel like home.

    Stayed in August 2017

  • Reviewed: 5 July 2017

    • Leisure trip
    • Group
    • Family Two-Bedroom Suite
    • Stayed 1 night

    Loved the interior and clean rooms. Very up to date and sleek. Really thought it was ideal for our purpose and the restaurant was stellar on top.... upside surprise.

    Stayed in July 2017

  • Reviewed: 2 July 2017

    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    The quality of the food, both at the restaurant for dinner and at breakfast. Not to the level of the prices asked for.

    The staff, all smiling and very welcoming. From the lovely girl at reception, to the restaurant staff, and that housekeeping lady you would cross them in the corridor. All very nice, and professional.

    Stayed in July 2017

  • Reviewed: 30 March 2017

    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Late at the day it is Critical with parking spaces. The invoice was totally different to the booked conditions. But good solution.

    Very good room. Tv Programms are quite a lot.

    Stayed in March 2017

  • Reviewed: 10 March 2017

    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The food in the restaurant was fantastic. I had a 'melt,in the mouth' rare fillet steak, couldn't have been done better. The whole hotel was modern and spotlessly clean and the owner/staff very friendly

    Stayed in March 2017

  • Reviewed: 25 January 2017

    • Business trip
    • Solo traveller
    • Double Room with Sofa Bed
    • Stayed 1 night

    communal parts were considerably underheated. No restaurant available for dinner during my stay , it was closed for annual leave, but no mention of this on the website

    friendly concierge staff

    Stayed in January 2017

  • Reviewed: 13 January 2017

    • With a pet
    • Leisure trip
    • Family with young children
    • Family Two-Bedroom Suite
    • Stayed 1 night

    We were there during a holiday and the local restaurants were closed, so be aware that you might want to eat elsewhere if you are visiting during a holiday time

    The staff was kind and hospitable, the rooms simple but nice and clean, the breakfast more than adequate

    Stayed in January 2017

  • Reviewed: 11 June 2018

    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Very clean. Staff is very friendly and helpful

    Stayed in June 2018

  • Reviewed: 30 April 2018

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    check in experience

    great location. near bus stop.

    Stayed in April 2018

  • Reviewed: 30 April 2018

    • Leisure trip
    • Group
    • Family Two-Bedroom Suite
    • Stayed 1 night

    One of the beds was broken. Otherwise very comfortable place.

    Good breakfast. Very clean.

    Stayed in April 2018

  • Reviewed: 28 April 2018

    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were extremely friendly and helpful.

    Stayed in April 2018

  • Reviewed: 28 March 2018

    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    Very Friendly staff- we arrived very late at night and recieved great treatment!

    Stayed in March 2018

  • Reviewed: 25 February 2018

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Poor breakest. Small room

    Stayed in February 2018

  • Reviewed: 23 February 2018

    • Business trip
    • Family with young children
    • Superior Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Great staff, renovated, good position.

    Stayed in February 2018

  • Reviewed: 17 November 2017

    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    comfy bed nice and renewed

    Stayed in November 2017

  • Reviewed: 18 October 2017

    • Leisure trip
    • Family with young children
    • Superior Double Room with Balcony
    • Stayed 1 night

    Not very elder friendly... no lifts for wheelchairs.

    Friendly and accommodating staff, good food in restaurant.

    Stayed in October 2017

  • Reviewed: 2 September 2017

    • Leisure trip
    • Group
    • Family Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed in August 2017

  • Reviewed: 1 September 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    newly renovated Friendly staff

    Stayed in August 2017

  • Reviewed: 4 August 2017

    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Good staff. Very friendly

    Booking.com The price of this hotel way low than what you charged me 😏😣😏

    Stayed in August 2017

  • Reviewed: 7 July 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights

    A little expensive

    Very nice and clean.

    Stayed in June 2017

  • Reviewed: 1 July 2017

    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Good breakfast

    Stayed in June 2017

  • Reviewed: 6 June 2017

    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    Excellent freshly renovated hotel in convenient location. Helpful and friendly staff!

    Stayed in May 2017

  • Reviewed: 2 June 2017

    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    Pas d'isolation phonique

    Stayed in June 2017

  • Reviewed: 4 February 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Make a double bed a double bed.

    Breakfast fine

    Stayed in February 2017

  • Reviewed: 20 January 2017

    • Leisure trip
    • Family with young children
    • Family Two-Bedroom Suite
    • Stayed 1 night

    no lift

    location was great cause the main purpose was to go to foxtown. it is just 4 mins drive. and the restaurant is great!

    Stayed in December 2016

  • Reviewed: 30 October 2016

    • Leisure trip
    • Family with young children
    • Family Two-Bedroom Suite
    • Stayed 1 night

    Nice new hotel, friendly and helpful staff.

    Stayed in October 2016

  • Reviewed: 29 September 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly service. Nice and beautiful room. Clean and tidy. Standard but good breakfast. Very nice coffee and bread / croissant.

    Stayed in September 2016

  • Reviewed: 14 August 2016

    • Leisure trip
    • Family with young children
    • Family Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    On l'y the location

    Stayed in August 2016

  • Reviewed: 4 August 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Completely refurbished hotel in 2016. Air Conditioning in the room Small pool

    Stayed in August 2016

  • Reviewed: 3 August 2016

    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Cleanliness and comfort

    Stayed in July 2016

There are also 35 reviews without text. These impact the overall review score.

Showing 1 - 41

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