Very nice hotel,close is MC Donalds and ASDA. You can get there by tram To the center. Free airport shuttle service and shuttle service.

Stayed in April 2024

Brighten the path to the hotel, ensuring guests arrive with ease and a sense of warmth. Specially when coming from the roundabout, after using tpg services (Jardin-Alpin-Vivarium stop)

Looking for a hotel with a delicious breakfast to start your day right? Look no further! the hotel offers a delightful breakfast experience with a variety of freshly prepared options to suit every taste.

Stayed in April 2024

Parking for a car needs to pay extra, like 2CHF per hour. But, a lot of free parking spots around hotel.

Nice clean modern room.

Stayed in April 2024

The exceptional service provided by the staff, particularly Majdouline and Karim was amazing. From the moment we arrived, they went above and beyond to ensure our stay was nothing short of amazing. Their warm welcomes, attention to detail, and genuine care made us feel truly valued as guests.

Stayed in April 2024

as expected

Stayed in March 2024

Simple, functional room. Every thing worked. Helpful friendy reception staff.

Stayed in April 2024

Lifts were,very quick to arrive

Stayed in April 2024

I paid extra for a room with a double bed but got a twin room

It was a good airport hotel and great room service menu

Stayed in March 2024

We arrived around 1PM and check in time was at 3PM. Although our suite was available, we would’ve had to pay additional 20e to check in early which was a first for us. We opted not since we planned to drop off luggage and go into the city right away.

It was clean, modern and new. Staff was very helpful and friendly. The family suite was very spacious for our family of 4. We didn’t have to wait too long for the shuttle van. The next day shuttle to the airport was very smooth as well.

Stayed in April 2024

all was ok

Very nice hotel! rooms are spaces bathroom is nice and clean breakfast is very nice

Stayed in March 2024

We needed a hotel to spend one night close to the airport and this was the perfect location. The shuttle bus from and back to the airport was very convenient. The tram to city centre was also very close. The room was comfortable and clean. Staff exceptionally helpful and smiling! Breakfast was lovely with lots of options!

Stayed in March 2024

Big room, very comfortable bed and staff was very nice. Rich breakfast selection

Stayed in March 2024

Komfort! Very good hotel. Good breakfast. Good restaurant.

Stayed in March 2024

Nothing.

Location and cleanliness.

Stayed in March 2024

Breakfast was average, coffee was great

Value for money, location for transport links, free shuttle bus

Stayed in March 2024

A minor gripe is that my double bed was two singles pushed together with single bedding, which was a little unusual! The TV has barely any channels but if you're here on holiday, you won't be watching it much anyway. I stayed in the "quiet zone", but there were several very noisy children screaming and parents playing children's TV at full volume through the night, so that was a little annoying, but not the hotel's fault. A drinks menu with prices would be nice in the bar area, and a restaurant menu with prices in your room would drive sales. I ended up heading into the city for all my meals instead.

The staff really make this hotel a fantastic short stay location. They could not be any more helpful, even after checkout. They stored my baggage before check-in so I could explore the city, they gave me a free travel pass for the tram, and they stored my bags after checkout and organised a free airport transfer. Customer service is absolutely top notch. They all seem to speak 3+ languages too, which is nothing short of amazing. The rooms are spacious, clean, and well equipped. The bedding is comfortable too. Decor is great and the building is well maintained. And they serve local stout in the bar, which is really unusual! The location is close to the airport on a quiet retail estate, five minutes from the main tram route to town or CERN. Make sure you check out the Alpine Garden and Reptile House over the road too!

Stayed in March 2024

no early morning airport shuttle as was full

proximity to airport

Stayed in January 2024

Great customer service!!

Stayed in February 2024

Nothing

Great location given my late arrival from the airport and the services.

Stayed in March 2024

Paid parking wasn’t very guest friendly

Good hotel next to the airport

Stayed in March 2024

Restaurant service (breakfast) disappointing.

Good location for our needs, friendly, kind staff in the hotel, shuttle service to airport & Palexpo, good breakfast.

Stayed in March 2024

We arrived very late staff were helpful and courteous. We left very early the next morning and took the free shuttle to the airport.

Stayed in February 2024

I wish there 24hr transports to the airport. Getting an Uber for an early morning flight was difficult as well as figuring out the transportation as foreigners. But overall I had a pleasant stay.

The staff was super friendly and helped me out as much as they could! The rooms were very clean and very comfortable. The location was also great, next to a little shopping mall to get out and walk around after a long day of travel without going too far.

Stayed in January 2024

all very good

excellent location. Great rooms. So convenient for airport. Would stay there again

Stayed in February 2024