Via Crasta 3, 7500 St. Moritz, Switzerland
#49 of 157 hotels in St. Moritz
Guests' ChoiceBased on 239 hotel reviews
8.2Cleanliness
8.7
Comfort
8.4
Location
8.8
Facilities
8.0
Staff
8.9
Value for money
8.0
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 29, 2024
Jo
AustraliaThere was one person at Reception who offered the absolute bare minimum in terms of information and service. It was like we were an inconvenience to her. Very disappointing as it diminishes the ambience of the hotel. Getting up to St Moritz-dorf is not that easy, but the walk is pleasant and worth the effort.
The hotel has a friendly and relaxed atmosphere and guests feel comfortable and are friendly with each other as well. It is conveniently located at St Moritz-bad, near the Signal cable car and the bus stop to other locations. There is a good selection of restaurants nearby, including the Laudinella group of restaurants (Italian, Japanese, traditional Swiss and more). Our Superior Double Room was spacious and comfortable and the cleaning staff do a great job. The staff in the restaurant for breakfast and dinner are friendly, kind and efficient and the food (especially breakfast) is excellent. The ski and boot storage facilities are also spacious and conveniently accessed by lift from inside the hotel.
Stayed in March 2024
Reviewed: March 16, 2024
Susana
United States of AmericaThe website needs to be updated. They say they have a restaurant and they don't. Call and ask, because many perks are for summer only.
Good breakfast! There is a fridge.You get a huge discount on lift tickets.
Stayed in March 2024
Reviewed: January 22, 2024
Anna
SwitzerlandVery good breakfast
Stayed in January 2024
Reviewed: January 19, 2024
Angélica
BrazilUnconfortable bed for couple (it was 2 single beds together)
Very good breakfast and shower. Also room temperature was confortable
Stayed in January 2024
Reviewed: January 9, 2024
Cherie
AustraliaRoom is a little small
Staff are friendly, food is good!
Stayed in January 2024
Reviewed: January 1, 2024
Elaine
MaltaOur 2nd time staying here, we were happy to return!
Stayed in October 2023
Reviewed: December 21, 2023
Mark
United States of AmericaSuper small bathroom.
Very charming, wonderfully maintained, very good breakfast.
Stayed in December 2023
Reviewed: October 16, 2023
John
United States of AmericaWould have been nice to make tea in the morning No hot water available in room or downstairs until breakfast which was later than we wanted
Breakfast was very good. Good variety n a lot of it!
Stayed in October 2023
Reviewed: October 15, 2023
Bfrey
United States of AmericaVery good value, super friendly staff, and breakfast was lovely.
Stayed in October 2023
Reviewed: October 14, 2023
Lona
AustraliaIt was a compact double room, not much space to move after having luggage in the room as well. Bathroom was also very compact. Good for an overnight stay - clean and comfortable. Personally I prefer more space for a longer stay.
Easy to catch bus to hotel from train station. Hotel is very well-located close to ski lifts, we stayed one night. Dinner was excellent, breakfast was also good. Definitely dine in.
Stayed in September 2023
Reviewed: October 12, 2023
David
AustraliaNothing
The hotel was very comfortable and clean. The staff went out of their way to make us comfortable. The breakfast was delicious. We appreciated having a little fridge in the room.
Stayed in October 2023
Reviewed: September 27, 2023
Nigel
AustraliaFriendly and comfortable goid parking
Stayed in September 2023
Reviewed: September 12, 2023
Harry
AustraliaAll modern facilities. Newly renovated bathroom Very clean Very good breakfast Easy access with public bus from main train station all buses are free.. hotel is right next to Inn River... Hotel have lift to top floors...
Stayed in September 2023
Reviewed: September 12, 2023
Dave
United KingdomBathroom was tiny
Stayed in September 2023
Reviewed: September 7, 2023
Shehnaz
United Arab EmiratesThe position of my room.
The location. Next to the river, the lake nearby and the cable car station just a few steps away. Idyllic surrounding in front but my room was at the back, facing a yard. If I get a picturesque room, will surely go again.
Stayed in September 2023
Reviewed: August 21, 2023
Sean
United States of Americathe facilitation is a little aged.
The picture in the ascent pillow is cute, and the hotel is close to bus station.
Stayed in August 2023
Reviewed: August 18, 2023
Laura
United KingdomSuper flat pillows and small outdated rooms.
Location, breakfast and ski passes to use funicular up mountains during summer months for no extra cost.
Stayed in August 2023
Reviewed: August 17, 2023
Willemnitzi
South AfricaNo kettle in room but were given boiling water when asked
Location
Stayed in August 2023
Reviewed: August 14, 2023
Vikrant
LuxembourgSuperb hotel with nice grand and traditional ambience. Decent breakfast too.
Stayed in August 2023
Reviewed: July 29, 2023
Sheldon
CanadaThe bathroom was a bit small and the sliding door to the bathroom was hard to close.
The breakfast was good and the beds were comfortable and clean.
Stayed in July 2023
Reviewed: July 25, 2023
Xi
United States of AmericaShower drainage is not very good
Interesting hotel with lots antiques and wood furniture smells like you are in the forest
Stayed in July 2023
Reviewed: July 18, 2023
Madhusudhan
United States of Americanot big menu for lunch and Dinner
Breakfast and Room
Stayed in July 2023
Reviewed: July 12, 2023
Anette
NorwayTo hot in the room
Stayed in July 2023
Reviewed: July 2, 2023
Martin
United States of AmericaNeed air conditioner or fan. It Was a hot day and i need a cold room to sleep
Location was great. Right next to a bus stop and lift station. Not far from town center or the lake. Hotel provided a pass for the bus and tegelbahns that worked great.
Stayed in July 2023
Tazacorte, Spain
Nottingham, UK
Zellenberg, France
Pressagny l'Orgueilleux, France
Göcek, Turkey
New Delhi, India
Manila, Philippines
Mariapfarr, Austria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content