Have nothing to claim in this section

Fresh food, amazing dishes and a superb international breakfast In-house SPA, cosy, clean, ideal for a rest after hiking at just few steps from your room Top view rooms are... Definitely top!! 😍 All staff is super professional and friendly, ready and keen to offer advices one could need

Stayed in September 2023

Mostly related to transportation. The closest train station is Surovas. However, it's a bit difficult to get to the hotel from there as there is a spot, along the road, without the sidewalk. There is a bus stop right in front of the hotel, but keep in mind that catching a bus after 17:00 could be a problem.

Great value for money. Very friendly and helpful staff. While there is no electric kettle in the room, there is a possibility to get hot water in caffe, during breakfast. It's also worth mentioning delicious bread that one could get for the breakfast. I could recommend the restaurant in the hotel, they have an amazing grill menu!

Stayed in March 2023

nothing

Sauna & Food

Stayed in April 2023

—

good location at the edge of Pontresina and great access to the good slopes in the Bernina pass. Hotel is quiet with good facilities and a great restaurant. lovely staff.

Stayed in February 2023

Nothing

Nice hotel, super breakfast

Stayed in February 2023

it was all great

surprisingly good.. nice rooms and facility. 15min walk from bahnhof .. so each reachable with public transport..

Stayed in October 2022

Service could be improved providing a minibar in at least top view rooms as well a boiler, for cup of tea or coffee... Which normally one would prefer to enjoy from the amazing view of the room, instead that the bar.

Conveniently positioned between Val Roseg and Mortarach, few steps walking distance from the centre of PONTRESINA. Very friendly and professional personnel, good food, rich breakfast. Also the SPA, amazing and cosy. Excellent clean

Stayed in September 2022

no complaints

nicely refurbished interior, wellness area in good shape, restaurant and bar area elegant and modern, great ski room with waxing stands. staff is very friendly and welcoming. excellent service for dinner.

Stayed in January 2022

None.

Friendly staff. Nice restaurant. Decent wellness center.

Stayed in December 2021

A bit more choice on the restaurant's evening menu would be good.

Everything was fine, particularly the excellent breakfast.

Stayed in October 2021

Nothing negative here. Just consider you won't find a kettle and tea/coffee in your room (though I strongly recommend you take few steps down to the bar), not all the rooms are equipped with a bidet, and staff speaks basically German and Italian (my impression is that's the standard around here though)

Staff, everyone. Professional, friendly, do they best and more to make you feel comfortable and special. Food: amazing breakfast (International), many options for dinner, always fresh and tasty. SPA: OMG :). Position: forget about your car, you're between 2 great valleys, Roseg and Mortaratsch, 10 to 15 minutes walking (hey, you're here for hiking anyway!). The view: I've opted for the Top View room, it totally deserves its name.

Stayed in September 2021

My one complaint is that we arrived later in the evening and apparently because it was Monday they wouldn’t serve us dinner (only for those who purchased the half-board option). Lucky for us we are familiar with the area and actually found what might be the best pizza in the area.

Peaceful location, a short walk to Pontresina which is a very quaint and quiet area compared to St Moritz. Not mentioned on booking is that you get a engadin card good for all lifts/train in the area—must pay for bike (if you’re a biker, it is a half fare for bikes). The breakfast was incredible!

Stayed in August 2021

Customer service appalling, do not visit this place. Rude and unaccommodating. Stay away.

Nothing good about this place.

Stayed in February 2024

I received a call after the reserve confirmation from the hotel desk. They informed me that I would be switching rooms half way through my stay without a given reason, nor did I ask for the reason. Instead, I was given a 10% discount and bags moved for my inconveniences. The first room wasn't ideal because it was the closest to the highway and traffic was noisy. It's unfortunate that it was built so close to the highway. The second room was much better since it has a balcony and on the back side of the building.

The breakfast food was absolutely the best I had into my 2 week vacation. Lots of options and fresh! I received a call after the reserve confirmation from the hotel desk. They informed me that I would be switching rooms half way through my stay without a given reason, nor did I ask for the reason. Instead, I was given a 10% discount and bags moved for my inconveniences. The first room wasn't ideal because it was the closest to the highway and traffic was noisy. It's unfortunate that it was built so close to the highway. The second room was much better since it has a balcony and on the back side of the building.

Stayed in August 2021

There are no comments available for this review

Stayed in February 2024

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Stayed in January 2024

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Stayed in February 2024

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Stayed in December 2022

There are no comments available for this review

Stayed in October 2022

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Stayed in October 2022

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Stayed in August 2022

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Stayed in March 2022

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Stayed in March 2022

There are no comments available for this review

Stayed in January 2024