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Reviews of Park Hotel Winterthur Swiss Quality 4 stars

Stadthausstrasse 4, 8400 Winterthur, Switzerland

#6 of 18 hotels in Winterthur

Guests' Choice

Review score

Based on 271 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    8.7

  • Location

    9

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    7.7

  • Free WiFi

    8.8

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Showing 1 - 40

  • Reviewed: 4 May 2018

    9.2
    The breakfast buffet etwas exellent specially the good...
    • Group
    • Superior Queen Room - Park View
    • Stayed 3 nights
    • Submitted via mobile

    There was no kettle in the room, witch I missed very much as a passionate tea lover.

    The breakfast buffet etwas exellent specially the good quality of the cheese, good quality of juices, the bread and nuts. - Just I want to say the quality of food was excellent quality!

    Stayed in April 2018

  • Reviewed: 30 October 2017

    8.3
    Excellent location; could have given me an early check in as the room was clearly ready but no!
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    Early check in was not available; despite the room being clearly ready and it was only an hour and a half before the official check in time! But I think the staff wanted to charge me for this and therefore did not give a free early check in. Found an insect crawling on the wall in my room

    Stayed in October 2017

  • Reviewed: 16 October 2017

    10
    Fabulous hotel, with exceptional service
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to dislike

    Quite simply,the Park Hotel is the best hotel I have stayed in, and we have stayed in many five star hotels. Everything from food in the Bloom restaurant which is superb, the room is Excellent and the best point, the service is exceptional in everyway, nothing is a problem. A big thank you from the two of us, we are already looking forward to returning next year.

    Stayed in October 2017

  • Reviewed: 28 July 2017

    9.2
    outstanding staff
    • Business trip
    • Couple
    • Economy Single Room
    • Stayed 1 night

    I forgot some important documents at the previous hotel the staff at the hotel was very! helpful and actually helped me sort out the situation... they eventually cashed out money from the hotels cashier in order to pay a taxi driver that brought the documents and couldn't accept credit card. excellent and non standard service. many thanks to Martina Miciecki , Julaine Oehlr and Sandra

    Stayed in July 2017

  • Reviewed: 6 July 2017

    8.3
    Big Budget Price for Nice Amenities, Food, and Location
    • Leisure trip
    • Family with young children
    • Superior Double Room with Twin Beds - Park View
    • Stayed 2 nights

    Was rather expensive, had to keep the window mostly closed because birds are naturally attracted to the living roof.

    Restaurant was quite good for dinner and also the breakfast. We had a view of the living roof = super peaceful. Walking distance to train station or short bus ride.

    Stayed in June 2017

  • Reviewed: 10 April 2017

    8.3
    Location, friendliness of staff.
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Some rooms are noisy. Staff slow to serve or to forgot thing. A bit disorganised although nice and friendly

    Location, friendliness of staff. Large car park.

    Stayed in April 2017

  • Reviewed: 2 November 2016

    7.5
    Good hotel, confusing check-out
    • Leisure trip
    • Family with young children
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    Check-out. Receptionist was able to put the credit card through, but could't print the bill. Front manager decided to charge credit card a second time (without our consent, after departure, later in the day) and had to make a refund later on the same day.

    Nice rooms, good sleeping comfort, good location. Breakfast bag instead of breakfast since we had to leave early. Restaurant (for dinner) was average.

    Stayed in November 2016

  • Reviewed: 12 June 2018

    10
    Excellent hotel
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent hotel

    Stayed in June 2018

  • Reviewed: 21 May 2018

    9.6
    Luxurious experience
    • Solo traveller
    • Standard Double Room with Twin Beds
    • Stayed 2 nights

    it's a bit too expensive

    I liked everything and the water and juices that came for free as part of the room

    Stayed in May 2018

  • Reviewed: 4 May 2018

    8.3
    pleasant
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night

    Nice and clean Hotel and very friendly staff. Breakfast was excellent! Location near city centre on walking distance.....

    Stayed in May 2018

  • Reviewed: 2 April 2018

    6.3
    Practical
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    The price and the small bed in the room.

    I liked the accommodation and the staff. Very positive people.

    Stayed in March 2018

  • Reviewed: 16 February 2018

    10
    Everything
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    Nothing

    Everything

    Stayed in February 2018

  • Reviewed: 2 October 2017

    6.7
    Breakfast was excellent.
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 4 nights

    Very small room

    Breakfast was excellent.

    Stayed in September 2017

  • Reviewed: 21 July 2017

    10
    Cery good hotel in excellent location
    • Leisure trip
    • Group
    • Standard Double Room with Twin Beds
    • Stayed 4 nights

    Nothing

    Everything was very good

    Stayed in July 2017

  • Reviewed: 18 June 2017

    5.4
    Bad value for money
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    room too small, too noisy (traffic), no pillow choice, staff not welcoming

    parking

    Stayed in June 2017

  • Reviewed: 18 March 2017

    9.6
    Lack of coffee and tea set in room.
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    Lack of coffee and tea set in room.

    Stayed in March 2017

  • Reviewed: 29 October 2016

    10
    The perfect hotel, simple as that.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    nothing

    truly fabulous hotel, exceptional service, one of the finest hotels I have had the privilege to stay in

    Stayed in October 2016

  • Reviewed: 26 October 2016

    10
    Excellent
    • Couple
    • Standard Queen Room
    • Stayed 3 nights

    Excellent location, free parking, welcoming staff, excellent breakfast.

    Stayed in October 2016

  • Reviewed: 15 September 2016

    6.3
    More staff in the hotel.
    • Leisure trip
    • Group
    • Superior Double Room with Twin Beds - Park View
    • Stayed 6 nights

    More staff in the hotel. at the reception and front desk there was only one person. for a four star very low no of staff.

    Stayed in September 2016

  • Reviewed: 9 August 2016

    10
    The bar was very impressive and staff so attentive
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights

    The bar was very impressive and staff so attentive

    Stayed in August 2016

  • Reviewed: 4 August 2016

    9.6
    Quie comfortable rooms in a good location.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Would have liked more choice on bar menu.

    Helpful staff, good location, large comfortable quiet rooms.

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 30 March 2016

    5.4
    comfort
    • Leisure trip
    • Solo traveller

    They made 2 invoices because they made an error in their booking. It was unfair because they asked me to pay once and then they DEBITED twice (invoiced). They are dishonest !! they didn't want to find an arrangement whereas it was all their fault.

    comfort

  • Reviewed: 29 August 2015

    8.3
    Friendly service, great location.
    • Business trip
    • Couple

    Perhaps ask guests on arrival if they would like Tea/Coffee making facility in the room. Pillows; double occupancy rooms should have as a standard four pillows of 50x70 size.

    Friendly service, great location. The breakfast buffet is top class and the ambience relaxed. This also applies for the Bloom Restaurant

  • Reviewed: 29 April 2016

    9.6
    Everything except the price was somewhat high.
    • Leisure trip
    • Couple

    Price somewhat high.

    Everything except the price was somewhat high.

  • Reviewed: 3 March 2016

    8.8
    Good location.
    • Leisure trip
    • Couple

    Good location. Parkside room was lovely. Excellent breakfast

  • Reviewed: 2 January 2016

    9.6
    Quiet location, very close to the old town and ten minutes...
    • Leisure trip
    • Couple

    Quiet location, very close to the old town and ten minutes walk from the station Pleasant reception staff Good breakfast

  • Reviewed: 11 December 2015

    9.6
    The friendly disposition of the entire staff,& the...
    • Leisure trip
    • Couple

    The friendly disposition of the entire staff,& the wonderful breakfast

  • Reviewed: 10 December 2015

    8.8
    Good service, clean modern rooms
    • Business trip
    • Solo traveller

    Room a tad small for the price. Slept on street side which can be noisy when window open.

    Good service, clean modern rooms

  • Reviewed: 3 December 2015

    8.3
    Very clean, nice staff, breakfast good, sauna always open,...
    • Business trip
    • Solo traveller

    Very clean, nice staff, breakfast good, sauna always open, internet good

  • Reviewed: 9 November 2015

    10
    It was very quite, comfortable and pleasant.
    • Business trip
    • Solo traveller

    It was very quite, comfortable and pleasant. The food is excellent. The room is spacious, well appointed and comfortable.

  • Reviewed: 27 October 2015

    9.2
    Hotel style and personnel
    • Leisure trip
    • Couple

    breakfast was relatively poor

    Hotel style and personnel

  • Reviewed: 23 October 2015

    10
    Modern hotel
    • Business trip
    • Solo traveller

    Modern hotel

  • Reviewed: 13 October 2015

    8.3
    Quiet
    • Business trip
    • Solo traveller

    Quiet

  • Reviewed: 24 August 2015

    8.3
    Staff was quite friendly.
    • Business trip
    • Solo traveller

    Bed was a bit small

    Staff was quite friendly. restaurant and terrace were good to relax

  • Reviewed: 24 August 2015

    5.8
    Excellent staff and nice restaurant and bar.
    • Group

    Excellent staff and nice restaurant and bar.

  • Reviewed: 23 July 2015

    10
    Very friendly service.
    • Business trip
    • Solo traveller

    Very friendly service.

  • Reviewed: 9 July 2015

    10
    The service and People working there IS excellent.
    • Business trip
    • Solo traveller

    The service and People working there IS excellent. Nothing missing for a business trip

  • Reviewed: 2 June 2015

    10
    overall atmosphire
    • Leisure trip
    • Couple

    breakfast selection not to my liking. Would like hot cereal

    overall atmosphire

  • Reviewed: 26 March 2015

    7.5
    Was given a bottle of water on departure and, on top, had...
    • Business trip
    • Solo traveller

    the sauna area is not nice

    Was given a bottle of water on departure and, on top, had the chance to choose between sparkling and non sparkling!

  • Reviewed: 8 February 2015

    6.7
    Service staff very courteous n helpful
    • Leisure trip
    • Family with young children

    Service staff very courteous n helpful

There are also 20 reviews without text. These impact the overall review score.

Showing 1 - 40

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