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Reviews of Plaza 3 stars

Löwenstrasse 23, 8280 Kreuzlingen, Switzerland

#11 of 12 hotels in Kreuzlingen

Guests' Choice

Review score

Based on 474 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    6.3

  • Location

    7.1

  • Facilities

    6.4

  • Staff

    7.9

  • Value for money

    6.5

  • Free WiFi

    7.7

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Showing 1 - 47

  • Reviewed: 31 May 2018

    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The owner was very rude when I just politely wanted to clear my query regarding the excess card payment mail I received. He was not at all letting us speak and started shouting in loud voice saying, "The payment is fine. Don't worry!" Finally I had to clear my query with my bank if the excess payment was gone or not. Otherwise the hotel room and restaurant staff was excellent.

    Stayed in May 2018

  • Reviewed: 9 September 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Blankets were not in white color. Therefore one can not tell if they were fresh or used by other customers. Small carpet in wash room was also in dark color. No baby cot or bed was available.

    Old classical style hotel with beautiful antique decorations. Friendly staff, comfortable room, excellent breakfast, free parking and konstanz lake was easily approachable with car. Best price and comfort relation.

    Stayed in September 2017

  • Reviewed: 13 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Overall the price did not justify the hotel. I will come back to this hotel because of the friendly staff though.

    Very nice staff! Somewhat ok breakfast.

    Stayed in August 2016

  • Reviewed: 19 July 2016

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Room & bathroom far to small for 2adults & a7 year old. Luckily, there was a small balcony. Communication with staff very difficult as no one spoke English or French.

    Breakfast sufficient, beds correct.

    Stayed in July 2016

  • Reviewed: 19 June 2018

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very small for a family of four. It was warm and there was no fan.

    Thepriperty was easy to find and proprietor was friendly and helpful

    Stayed in June 2018

  • Reviewed: 1 May 2018

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    Very limited parking spaces available.

    Good hotel with appropriate sized rooms and a nice restaurant with delicious pizzas.

    Stayed in April 2018

  • Reviewed: 23 April 2018

    • People with friends
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    All was good

    Location and its cleanliness of property.It was really goo

    Stayed in April 2018

  • Reviewed: 3 January 2018

    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Cleaner and better smelling bathroom

    Better coffee

    Stayed in January 2018

  • Reviewed: 9 November 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    A bit noisy.

    Stayed in October 2017

  • Reviewed: 9 September 2017

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Great breakfast.

    Stayed in September 2017

  • Reviewed: 4 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    street noise

    Stayed in August 2017

  • Reviewed: 18 July 2017

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Not particularly friendly staff. No coffee in the room available. Very!!! expensive to eat at the hotel!

    Fine new buliding/annex.

    Stayed in July 2017

  • Reviewed: 12 June 2017

    • Business trip
    • Group
    • 2 rooms
    • Stayed 1 night

    beds aren't confortable small bathroom

    good selection at breakfast very nice staff good restaurant (open late)

    Stayed in June 2017

  • Reviewed: 24 April 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    kreuzlingen is in general not a nice city. traffic noise from the street

    nice staff

    Stayed in April 2017

  • Reviewed: 11 January 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very cold room.

    Stayed in January 2017

  • Reviewed: 6 September 2016

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Good quality breakfast, distance to the lake and Constance too far without a car- cabride too expensive. Easy to find as located in a roundabout.

    Stayed in September 2016

  • Reviewed: 9 August 2016

    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    To expensiv for this Standart

    Stayed in August 2016

  • Reviewed: 26 July 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very noisy, no air-con.

    Stayed in July 2016

  • Reviewed: 8 July 2016

    • Couple
    • Double Room
    • Stayed 2 nights

    nothing

    friendly staffs

    Stayed in July 2016

  • Reviewed: 7 July 2016

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Decor dated

    Trustworthy owner

    Stayed in July 2016

  • Reviewed: 30 June 2016

    • With a pet
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Expensive a la carte

    Nice breakfast. Very nice hotell/restaurang stuff

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 8 May 2016

    • Leisure trip
    • Couple

    Breakfast mediocre. Tinned fruit salad.... fresh would have been nicer. I requested soy.milk when booking but this was not transmitted to breakfast staff so none was available.

  • Reviewed: 24 September 2015

    • Business trip
    • Solo traveller

    Challenged exactly on arrival to pay for a colleague who could not travel. Had to pay for a night I did not stay, because it was not cancelled in advance. Dreadful reception to get on arrival. No sense of care or hospitality. Walls paper thin, could hear every other room noise.

    Good Pizza

  • Reviewed: 27 August 2015

    • Leisure trip
    • Couple

    Someone previous to me in the reviews complains about 'having to walk along the hallways'. Well it's either that or float down them, I guess. Which would probably just scare the other guests anyway. Or maybe he meant the plaza didn't make him happy enough to forward roll all the way to his room and back. So fair enough. You need to be at the Savoy for dat, mate.

    The paintings all over the hotel (often of venice!), the red and gold rugs, the old-school 'bank vault' doorkeys, the fridge. That it's called 'the plaza'.

  • Reviewed: 15 August 2015

    • Leisure trip
    • Couple

    Although on booking com it was stated euro 115 the manager insisted it was euro 120 according to exchange rate & wanted paid immediately. Located at a roundabout we were subject to traffic noise most of the night. Room was extremely warm with no ax.

  • Reviewed: 13 August 2015

    • Leisure trip
    • Family with older children

    Old style a bit run down. Family room small with no room to move with 2 double beds in it. No room in car park so had to park across road. Bags had to be carried down road & up front stairs through restaurant. Lift small & had to walk along winding hallways.

    Friendly family run hotel. Nice restaurant with good food dinner & breakfast. Staff helpful & aimed to please.

  • Reviewed: 8 August 2015

    • Leisure trip
    • Family with older children

    Our room was in the old part of the house and was very dated, small and crammed. We had to unplug the lamps in order to connect our chargers. I had to ask for another mattress because of the springs poking through. No AC.

    The owners and staff are very friendly. Room had a small refrigerator.

  • Reviewed: 2 August 2015

    • Leisure trip
    • Family with young children

    location is very good. Near the lake, near Konstance, near thermal baths. Staff were friendly and helpful. It is a modest hotel but it is good value for money.

  • Reviewed: 22 July 2015

    • Leisure trip
    • Family with older children

    The location is excellent with bus facility for Konstanz nearby and 5 minutes walk to Railway station. Complete with excellent services and personal touch to the services, it was perfectly balanced and memorable stay at the facility !

  • Reviewed: 21 July 2015

    • Leisure trip
    • Couple

    Room abut pokey and hit in warm weather.

    Worth staying here just for the food. Pasta best outside Italy - and many within! Easy walk to Konstanz and nice to be apart from it.

  • Reviewed: 27 May 2016

    • Leisure trip
    • Couple

    there is a problem with parking, only for few cars

    very frendly stuf, no problem with the dogs we had with us

  • Reviewed: 1 December 2015

    • Leisure trip
    • Family with young children

    Only cash payments

    Friendly and quiet

  • Reviewed: 2 November 2015

    • Leisure trip
    • Couple

    The room was not clean at all. Double bed = two single beds with different mattress. You can hear your neighbours very clear.

  • Reviewed: 25 October 2015

    • Leisure trip
    • Couple

    Really friendly atmosphere, family driven hotel.

  • Reviewed: 17 October 2015

    • Leisure trip
    • Couple

    Handy location to access the boats for travelling on Lake Konstanz. Rooms are comfortable,Italian restaurant on-site very nice and reasonably priced.

  • Reviewed: 29 September 2015

    • Leisure trip
    • Group

    Friendly welcome & comfortable bed

  • Reviewed: 28 September 2015

    • Leisure trip
    • Couple

    The rooms are small and pricy. Make sure you leave your cat at the right parking spot.

    It's clean and it's within easy walk to Konstantz.

  • Reviewed: 4 September 2015

    • Leisure trip
    • Family with young children

    Many lightbulbs were missing in the rooms when we arrived at night. There was no air conditioning.

    The breakfast

  • Reviewed: 31 August 2015

    • Leisure trip
    • Group

    available smoking room ,more brand for breakfast(for ex chase)

  • Reviewed: 27 August 2015

    • Leisure trip
    • Couple

    The room was tiny. The bathroom well maintained but very small.

    One of the staff spoke many languages and all were friendly.

  • Reviewed: 25 August 2015

    • Leisure trip
    • Group

    only 2 park slots, wi fi connection too weak in our room

    good beds, clear room

  • Reviewed: 23 August 2015

    • Leisure trip
    • Family with young children

    Warm welcome by the family.

  • Reviewed: 3 August 2015

    • Leisure trip
    • Couple

    parking may get congested, but owner managed it

    bfast was good, room was clean, accepts euro

  • Reviewed: 15 July 2015

    • Leisure trip
    • Family with older children

    Everything in the hotel is so antique. I enjoy this antique atmosphere there, and the decorations are also nice and artful. The staffs are nice.

  • Reviewed: 26 May 2015

    • Leisure trip
    • Couple

    Our room was quite noisy (due to other guests).

    Friendly staff, good breakfast, great coffee.

  • Reviewed: 20 April 2015

    • Leisure trip
    • Group

    Nothing

    Everything from the family staff , food, location, restaurant , am coming next time for sure

  • Reviewed: 26 March 2015

    • Business trip
    • Solo traveller

    Nothing at all

    Location and prefect service

There are also 18 reviews without text. These impact the overall review score.

Showing 1 - 47

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