The Room Key electronics were not working correctly, so they could NOT give each guest a card key fore their room. As a result, they sent a concierge member up to the room to unlock it each time that a guest needed access to their room. The design was very modern, which in my opinion made ti almost sterile looking or maybe better described as stark.

The Hotel was very clean and the staff courteous and friendly. It was also very modern from a 1980's style. I had a gorgeous view of lake Geneva. The food was excellent.

Stayed in February 2024

Coffe an tea was not hot

Libanon restaurant The Nice People’s

Stayed in October 2023

N/A

The swimming pool and generally the full service and attention to detail

Stayed in August 2023

A little away from the centre of things, and food and wine v expensive. However we are seeing that everywhere in Europe, double the cost of the same in Australia.

Lovely recreational area by the pool, overlooking the Lake. Breakfast exceptional. Staff first class for help and service.

Stayed in August 2023

comfort

Stayed in March 2023

the rooms are old need refurbishment and the spa you should booked and it was fully booked we didn’t have a chance to use the spa over the period of 2 days !

the location and the restaurants

Stayed in February 2023

the room small not big enough some of them

every thing specialy the staff was wonderful

Stayed in October 2022

Breakfast was really good, huge variety offered. Only criticism is you have to ask for the hot dishes and no menu. I wanted baked beans and they said they always have just in case but wasn't mentioned when I asked. Staff were really friendly and helpful.

Stayed in August 2022

Beautiful location opposite Lake Geneva, a short walk from the town centre. The room was very quiet, with a huge window you could open wide! The bed was super big and extremely comfortable and the bathroom was well equipped, although the shower over the bath was a bit narrow. The concierge desk was very helpful and thoughtful, going out of their way to organise a trip to Yvoire for me, and reception was quick and friendly. They also were excellent when I realised I'd left a bag of dresses in the hotel after we'd moved on. They located the bag and posted it to me quickly. The hotel is close to the main station, Cornavin, and there are some great restaurants in the back streets between hotel and station.

Stayed in June 2022

The location is a 10 min uber ride 15-20 min walk from most of the best restaurants and shopping in Geneva. Also its very windy just outside the hotel so if you have taken the time to look nice be careful.

Good room with very comfortable bed, pillows, and sheets. No problem with A/C and the bathroom was functional with plenty of storage. Ability to block all light for sensitive sleepers and the room was very quiet. The pool is pretty awesome and you can eat/drink right by the pool. Checkin and checkout were quick and easy.

Stayed in May 2022

A long hair wrapped on the showerhead, which is definitely not mine...nothing else.

First of all, the staffs are friendly, which I care about the most. Also, the location is great, very suitable for travelers who want to enjoy the view of the lake. In the middle between Palace UN and old town, you can choose to relax in the nearby park or go shopping ;)

Stayed in May 2022

The location is awful, had to spend lots of time to get to the destinations.

The service was good, the room was comfortable.

Stayed in January 2022

rooms need renovation. cleaning rooms was not good enough. pillows are very bad and I left with neck pain . Room dining food is fair . internet was not good enough although free , once you close the phone you need to log in again and again , breakfast is expensive compared to food selections . as a five star hotel I really expected much more than that , I hope if the management do inspections from time to time to see how is everything going , and rooms renovation is really a must to upgrade the level of the hotel to match star alliance.

location is very near to city center.

Stayed in February 2022

I'd expect for that price per night to be much much much more luxurious The price is close to a Belmond Hotel but it has nothing to do with it

The hotel is for sure very nice

Stayed in July 2021

That the hotel doesn't have a hair and nails salon which is a priority in Geneva.

The President Wilson Hotel is exceptional in every way. The staff was very professional since the second we checked in until we checked out. The food was full of variety to satisfy all tastes, and it was very high quality food too. The whole theme of the hotel was modern and the flower arrangements was gorgeous to suit the Fall season.

Stayed in September 2023

The room was very small and decor and fittings were dated. The 32-inch B&O TV was last produced in 2011, which shows how long since the rooms were last updated. Breakfast service was very poor, menu options were not explained (didn't find out you could order eggs benedict until day three) and staff spent most of there time retrieving items from the self-service buffet instead of facilitating the al la carte. Most mornings I had finished the majority of my breakfast before being offered a coffee. Overall, massively overpriced for the quality of room and service.

Location was good

Stayed in June 2023

leaving

great

Stayed in March 2023

Nothing

very clean and staff very professional

Stayed in November 2022

there was a conference that took over large parts of the hotel - breakfast was not good

staff attentif

Stayed in November 2022

old rooms

location

Stayed in June 2022

Lovely Stay in a beautiful location

Stayed in June 2022

nothing

Luxury

Stayed in May 2022

having to leave next week

everything

Stayed in April 2022

it would be nice if you have sport channels

mostly everything

Stayed in February 2022