next to lake location. Excellent restaurant

Stayed in September 2025

No lounge to sit in

Very central to all the boats, trains and buses. Five minutes walk to town centre lots of beautiful shops to gaze at as you walked to catch a boat or train

Stayed in September 2025

Unfortunately, there was no air conditioning, which was tough to manage with temperatures around 30°C. The fan provided just wasn’t enough to cool the room properly. There was also no fridge or minibar, which meant no cold water or snacks available in the room — though the staff were kind enough to offer cold water upon request. Lastly, parking is available, but the extra cost is quite high compared to other options nearby.

The hotel has a fantastic location, right in the heart of the city — perfect for exploring everything on foot. The room was large, clean, and very comfortable, with a spacious shower, which was a big plus. The staff were extremely friendly and helpful, making the stay very pleasant. Breakfast was decent, with enough variety to start the day. I especially appreciated having a great restaurant on-site, which made dinner plans easy and stress-free.

Stayed in August 2025

I love the location of the hotel. It's close to the restaurant and walking distance from the train station.

Stayed in September 2025

A bit of traffic noise.

Decor and furnishing, dinner and breakfast, location

Stayed in September 2025

Having a lift to the upper floors would be a great addition, especially for travelers with luggage, as it would make access much easier.

The staff were very friendly and made us feel welcome, and it was great that they were so comfortable communicating in English. The breakfast spread was excellent, with plenty of variety. The location was perfect—right in the center, next to the Lake Luzern with easy access to both the train and bus stations.”

Stayed in August 2025

My bed was too soft!

Location, style, facilities, breakfast....

Stayed in September 2025

Very minor, the beds are a little hard.

Very hardworking friendly staff. Excellent restaurant and breakfast. Amazing location right outside the church.

Stayed in September 2025

There was no refrigerator in the room. No one explained how to use the in-room AC so we literally slept in a sauna our first night.

The staff was lovely and location perfect.

Stayed in August 2025

Climb up steps with heavy luggage before lift and after lift

Great location, excellent breakfast and super nice staff!

Stayed in August 2025

Expensive but probably in line with similar properties in Lucerne.

Great location lovely room and balcony

Stayed in August 2025

Location Old style furniture

Stayed in August 2025

The bathroom and kitchen are very dated. The shower is fiddly and old. It leaks. There were 5 coat hangers for a family of four! The kitchen needs updating.

The location is superb. That made our stay - the balcony is amazing for a coffee or glass of wine looking out over the water and busy road area. Lots of light and very comfy beds and linens. Very spacious. Staff were lovely and helpful

Stayed in August 2025

We had to ask for an adapter to make the kettle work. No plugs in kitchen sink or bathroom basin. Only 1 bedroom had any storage. Functional rather than charming but served its purpose.

We stayed in an apartment next to the hotel as this gave the three of us more flexibility. The apartment itself was spacious and well equipped with lake views and small balcony. Great location with buses, shops and tourist options very nearby. Lucerne is a large, noisy city but the apartment had double glazing which was appreciated.

Stayed in July 2025

Fantastic location. Very near to the train station, 10 mins walk. Rooms are spacious. Switzerland doesn't have air-conditioning so they provided us with fan and a electric cooler. Staff is very nice and helpful. I had heel pain and needed ice pack. They vacummed a bag of ice and made instant ice pack and gave it to me. Room cleaning, bathroom cleaning were exceptional. All in all, if you are in lucerne, hotel Rebstock is highly recommended.

Stayed in July 2025

You can hear people above you walking around

Great location, comfortable

Stayed in July 2025

We couldn’t stand up in the shower. It is possible to have a bath alright.

A fabulous location with an amazing view from the balcony. We loved the unusual tiling and art work. We loved that we could walk to all the amenities and tourist attractions. The hotel also provided a swimming/beach kit which included a bag, towels and beach mats. This was a lovely touch and really handy as we swam in the lake nearby. We were upgraded to the balcony room which we also loved.

Stayed in July 2025

Parking was full. They directed us to a parking lot that ended up being very expensive. There was loud music from concerts nearby until late night.

Excellent location, close to the water and a lot of attractions. Good value for the location. They stored our luggage until we could check in. They also gave a portable air conditioner for the room.

Stayed in July 2025

There’s no lift facility. It is not advisable for people traveling with luggage. I was traveling with a toddler, so how much ever I try, luggage cannot be minimised beyond a limit. It’s very difficult to carry the luggage up as most of the rooms are in higher floors.

The property is beautiful and comfortable.There was a portable ac/cooler in the room. So, it kind of helped with the weather outside being too warm. They have maintained a centuries old structure (as per them). It really is beautiful to see both from inside and outside. Bus stops are there nearby. Walkable distance to Lucerne station, lion monument and chapel bridge.

Stayed in July 2025

It was not very easy to find and there were stairs to the lift both from the ground floor and from our bedroom on the fifth. The bath towels were very small and there was now here to place wash bags other than on the floor.

It was near the centre of Luzern. The staff were friendly. We ate in the restaurant and the food was excellent.

Stayed in July 2025

It was not a problem for us, but if you have mobility issues I recommend talking to reception before booking as part of the property is very old.

Wonderful individual hotel in a great location to explore Lucerne. Friendly attentive staff and the quickest check-in and check-out procedures! Good choice of items for breakfast including gluten free bread. We visited because we were going to a concert and the amazing KKL centre was within a few minutes walk. Booking the hotel room also provided us with a code for local public transport and discount to some museums. Unlike many places we have visited, the staff followed the hotel instructions about changing the towels (so many ignore my request to leave the towels when hardly used). The bathroom was quirky and individual which was very nice and still equipped with all expected facilities. The bed was very comfortable and a kettle was provided in the room. The restaurant was very good and had local food and drink options.

Stayed in July 2025

Too hot but has a fan. No AC. Our room is too hot in the afternoon

Best location. Walkable to popular attractions.

Stayed in June 2025

Price of parking car at hotel. Limited choice if breakfast. Next to church that rings ALL night. Very noisy air conditioning unit in room.

Good breakfast . Had a lift . Location.

Stayed in July 2025

Perfect location, easy access for public transport, near the lake. lovely large room. great choice of fresh food for breakfast.

Stayed in June 2025