The Hotel is a bit far from the train station but they give you a travel card for the local transport for free, that is very nice and friendly.

Stayed in April 2024

Elevator not working after 17.00.

Clean, quite, well connected with public transport, lake front, parking possibilities. Rooms with generous size. Excellent breakfast (19 Chf)

Stayed in December 2023

No facility provide. In the evening when you want to enter hotel you may only use hotel side door and stair case to your room.

Spacious room and quiet surround

Stayed in September 2023

Friendliness of the staff

Stayed in August 2023

Good location

Stayed in August 2023

Restaurant Closes @ 5.00 pm

Breakfast is bit expensive though,

Stayed in August 2023

The reception has short timetable and nobody is available after 5pm, and at evening the hall is an abandoned place. Breakfast is incredibly expensive considering our mediterranean habits (usually cappuccino and croissant), then we preferred avoid it.

Very nice position in front the lake (is enough cross the street to enjoy a beautiful over the lake and nearby mountains), with comfortable room (we were three), clean and spacious. Luzern is easy reacheable with car while the tram stop isn't so close to the hotel but in any case achievable by walk.

Stayed in July 2023

Beds are a bit small.

Good value for money. Clean, comfortable . About 20 minute bus ride to Center town.

Stayed in August 2023

1. Price could have been better. 310 CHF for 2 night. 2. Hotel was closed in the evening so there was no one to answer you in case you had something to ask later in the evening but it was communicated in advance by the hotel.

It was a big room with comfortable bed and with a nice view and nearby access to the lake. They also had variety of options for breakfast(though we didn't try it but it was always full in the morning given that Hotel only had 14 rooms). You get the city pass which let you travel using bus and train within the zone 10.

Stayed in July 2023

Breakfast. Could have been much better in terms of variety/platter

Stayed in July 2023

It’s better to provide a kettle.

You can see the lake and mountains when open the window.

Stayed in August 2023

We didn't like that it was unstaffed after 5. We would have liked slightly firmer pillows.

The views and location were great. We appreciated the use of the city pass and the number 24 bus. The staff were very friendly and helpful in lending us adaptors.

Stayed in August 2023

The room felt a bit sterile like a hospital but for the pricepoint was more than adequate.

I had to leave early so I did not get the breakfast. Would have been nice if it could be open at 6:30 AM

Stayed in June 2023

Rooms were equipped with barely enough for all three of us to sleep, much less being able to sit down when in the room.

Hotel location is great, easy access to museum and city with bus, lake access across the street. Staff was fabulous, and underground parking is a great plus in heat and bad weather. Overall very accommodating!

Stayed in July 2023

Clean room with clear instructions on check-in. Provided free transport card for the duration of my stay and a free ride (12 mins by bus) to the hotel from the train station. Side door with an open area next to it, is easy to operate after 5 pm. Better to check-in before 5 pm if carrying luggage. Good restaurant in the hotel. Pleasant staff.

Stayed in July 2023

The rooms are probably meant to accommodate students in the school, so they have a bit of a dormitory feel to them: small and sparingly equipped. There is no coffee machine or water pot in the room and coffee in the restaurant is not free. Being Switzerland there is no AC, and during our July visit it felt a bit stuffy at night, although the provided electric fan helped. Some investment in better mattresses, pillows, sheets and towels would make the rooms look and feel much better. Lastly, the school administrator seemed to double as the hotel receptionist and, while very friendly, was not as accessible to guests as one may have liked.

With a location right on Lake Luzern, with magnificent mountains greeting you every morning, you cannot go wrong. Although a bit outside town, there is a free bus every 15 mins, and you can also take a pleasant 45 min walk to town along the lakeshore. The Museum of Transportation (a must-see) is less than 10 mins walk from the hotel, and you can catch the boat to Mt. Rigi from the Lido dock nearby. The hotel doubles as a culinary/bakery school and you can sample a wide variety of delicious, freshly-baked breads, cheeses and home-made jams every morning, for 20 CHF. Lastly, the price we paid was very reasonable.

Stayed in July 2023

The party from next door!

Stayed in July 2023

Nothing especially but we could have enjoyed a meal in the evening but not available in the facilities

We were about 2.9 kms from city center but we had a free bus pass during our stay. Buses every 15 minutes which was very convenient and fast.

Stayed in May 2023

The lift closes after 17:00, so you have to use the stairs and enter the hotel from side door. If you have large langage, you may face a bit of tiredness.

The room was spacious and very clean. I had a high speed wifi that was really helpful. Also, the bathroom was very tidy. The staff were really nice. I had to do late check in, so they allow me to pick the key up from the neighbor hotel.

Stayed in May 2023

View out of the hotel was not great, the plugs in the hotel did not work with my European adapter so should have bought the correct plug. The breakfast looked fantastic but was pricey.

Easy to check in with great underground secure parking for my motorcycle. Comfortable room with really easy access to Lucerne. Managed to walk along the lake via the Lido to the centre of town which took about 40 minutes.

Stayed in April 2023

no fridge in the room

location

Stayed in April 2023

Great location right next to sunset promenade and bus station. Private parking in a garage and I am thankful for the easy late check-in option.

Stayed in April 2023

would be nice to provide a plug adapter for non-Swiss plugs

good communication nice breakfast

Stayed in March 2023

the fact that we had to go up stairs with my mom of 84 years old the two night we were there

location, room

Stayed in September 2022