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  5. Reviews of easyHotel Basel - self service and self check-in

Reviews of easyHotel Basel - self service and self check-in This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Riehenring 109, Clara, 4058 Basel, Switzerland

#65 of 65 hotels in Basel

Guests' Choice

Review Score

Based on 231 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.4

  • Location

    8.3

  • Facilities

    6.8

  • Staff

    7.0

  • Value for money

    7.4

  • Free Wifi

    6.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 20, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Economy Double Room (self-check-in)
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom is really small and the shower uncomfortable. It was not easy accessing the room, there were some IT issued and no staff present on site

    Well located and rather cheap for Basel. Comfortable bed

    Stayed in September 2025

  • Reviewed: September 19, 2025

    8.0
    Good price for Switzerland, Basel Card included, no staff, stairs
    • Leisure trip
    • Solo traveler
    • Economy Double Room (self-check-in)
    • Stayed 1 night
    • Submitted from a mobile device

    Had to go up 1 floor with stairs, not good with heavy luggage. This is a self check-in place so there is no staff on site, and there are only two self check-in machines and can’t check in before 3pm so I had to wait for other people to check in who had been waiting, they should add more machines.

    Good price for being Switzerland, free local transport with the included Basel Card, which also gives you discounts in museums and other places (highly recommended: “National History Museum of Basel”, only 3.5 CHF with the discount)

    Stayed in September 2025

  • Reviewed: September 1, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Economy Double Room (self-check-in)
    • Stayed 1 night
    • Submitted from a mobile device

    We arrived late and as there is no reception, we couldn't get in to do the self-check-in until someone exiting the building got us in The toilet was one of those pre built modules made of plastic

    Stayed in August 2025

  • Reviewed: August 26, 2025

    7.0
    Good hotel for anyone staying in Basel
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room (self-check-in)
    • Stayed 1 night
    • Submitted from a mobile device

    A little noisy at night with the window open.

    Central location and very good value for money.

    Stayed in August 2025

  • Reviewed: August 22, 2025

    6.0
    If they build an elevator and if it is not the hottest days of the summer we could stay there.
    • Leisure trip
    • Couple
    • Standard Twin Room (self-check-in)
    • Stayed 4 nights
    • Submitted from a mobile device

    We were on the top floor and there was no elevator. Also there was no air conditioner and unfortunately we stayed there in extraordinary hot days. Probably, it is normally not such a hot city but it was our bad luck.

    We liked the silence and cleanliness of the room. Also they offered us breakfast two times because we complained about the overheat of the room. It became an atonement for us.

    Stayed in August 2025

  • Reviewed: August 6, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Economy Double Room (self-check-in)
    • Stayed 3 nights
    • Submitted from a mobile device

    Wifi is not working. They gave a special password which is not working as well.

    Convenient when it comes to transpo. Near the city center.

    Stayed in August 2025

  • Reviewed: July 30, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Twin Room (self-check-in)
    • Stayed 3 nights

    The self check in process had issues, Luckily a very nice staff member helped out

    the room was clean and nice . Worth the price. Great location and the staff was very friendly and helpful

    Stayed in July 2025

  • Reviewed: July 28, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double Room (self-check-in)
    • Stayed 1 night
    • Submitted from a mobile device

    Check-in was done, but the touch pad of the room was not working, so didn't use the room I booked. The self check-in service is a good idea, but having this kind of problem can be a trouble to guests.

    The staff from another hotel that probably cooperated with easy hotel was very helpful to solve our problem. Didn't use the room we booked, but with the swift solution provided by that staff, we had a good stay in another room. Again, much appreciated her help.

    Stayed in July 2025

  • Reviewed: July 9, 2025

    6.0
    Too little space
    • Leisure trip
    • Family with young children
    • Standard Twin Room (self-check-in)
    • Stayed 1 night
    • Submitted from a mobile device

    Too little space. Not for those with claustrophobia would hate it. It was very cramped.

    the bed was conformable and the self check process was smoth

    Stayed in July 2025

  • Reviewed: June 22, 2025

    7.0
    Good value for Basel but not cheap considering the everything was do-it-yourself
    • Leisure trip
    • Group
    • Standard Twin Room (self-check-in)
    • Stayed 2 nights
    • Submitted from a mobile device

    No elevators.

    Location

    Stayed in May 2025

  • Reviewed: June 5, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room (self-check-in)
    • Stayed 1 night
    • Submitted from a mobile device

    Not enough plug sockets, sone staff presence would ne nice given security needs.

    Location across the Rhine handy for cheap restaurants. A goid looking Thai restaurant is in tge hotel building. All self service, Spartan but comfortable rooms. Nice touch is free tourist card giving free Public transport and myriad concessions on attractions. Free luggage storr Small street balcony in my room too

    Stayed in June 2025

  • Reviewed: May 27, 2025

    7.0
    Good value for budget travellers
    • Leisure trip
    • Group
    • Standard Double Room (self-check-in)
    • Stayed 2 nights
    • Submitted from a mobile device

    Street noise

    Relatively good value for Basel.

    Stayed in May 2025

  • Reviewed: March 27, 2025

    7.0
    Great value room with own bathroom
    • Leisure trip
    • Solo traveler
    • Economy Double Room (self-check-in)
    • Stayed 3 nights
    • Submitted from a mobile device

    No lift

    I liked it was right on the bus route so was convenient it also was just around the corner from a coop shop the only thing was the check in was a bit difficult as I arrived early and had to sit and wait for a couple of hours and paid extra to check in early but the earliest was at 1pm I am disable and struggle with stairs but there was no stairs but they did put me on the first floor which made it easier but was a struggle but I did mange the stairs slowly check out was easy but I couldn't find where to put the room card so had to leave it on the top but overall was clean tidy own bathroom and great value 😀

    Stayed in February 2025

  • Reviewed: February 24, 2025

    6.0
    Basic hotel, but good value
    • Leisure trip
    • Couple
    • Economy Double Room (self-check-in)
    • Stayed 3 nights
    • Submitted from a mobile device

    Very basic

    Good value for money

    Stayed in December 2024

  • Reviewed: February 23, 2025

    8.0
    Nice to have an affordable option for a basic place to overnight
    • Leisure trip
    • Couple
    • Standard Double Room (self-check-in)
    • Stayed 1 night

    There was a lot of street noise but I still slept pretty well with my earplugs.

    The room provided all the basics that we needed for a short stay. Bed was comfortable, and check-in was easy.

    Stayed in January 2025

  • Reviewed: January 7, 2025

    8.0
    Did what it says on the tin, basic. cheap accommodation
    • Leisure trip
    • Family with young children
    • Standard Twin Room (self-check-in)
    • Stayed 2 nights

    Lack of room facilities such as kettle. tea and coffee provision.

    Easy to find, easy self check in, room clean and big enough. Beds comfy,

    Stayed in December 2024

  • Reviewed: January 6, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room (self-check-in)
    • Stayed 2 nights

    There could have been at least a small table in the room. Just to eat a snack or do couple of things with laptop. After check-out, we put our luggage in the lockers in the lobby, but since we handed over our entry cards during check-out process and there was no receptionist or doorman at the hotel, we had difficulty getting back inside through the main door to take our luggages back. There was no elevator for guest for carrying luggages to the upper floors. Only stairs.

    The hotel was quiet and clean. Most of the room was adequate. They have made every effort to keep the nightly prices down without compromising on comfort. Self check-in was very easy. Its proximity to the city center was very good. We used public transportation for free with the Baselcard they provided us and we were able to enter the zoo for half the price. There were lockers provided for guests in the lobby for using after check-out.

    Stayed in December 2024

  • Reviewed: December 22, 2024

    7.0
    Value for money
    • Leisure trip
    • Couple
    • Standard Double Room (self-check-in)
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom

    Good location, easy check in

    Stayed in December 2024

  • Reviewed: December 14, 2024

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room (self-check-in)
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom is very small , you can’t move around . It doesn’t have an elevator and it is difficult to take the stairs with heavy baggages.Also the breakfast it was not worth the money . Cold eggs and not a big variety of food.

    It was near the airport and the bus station . The hotel was clean and warm.

    Stayed in December 2024

  • Reviewed: December 8, 2024

    8.0
    4/5
    • Leisure trip
    • Travelers with friends
    • Economy Double Room (self-check-in)
    • Stayed 2 nights
    • Submitted from a mobile device

    Had booked a double room but got a twin room, which was disappointing.

    Check in process was easy, the computer guided clearly through all steps to check in. Room was not large but enough space

    Stayed in December 2024

  • Reviewed: December 7, 2024

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room (self-check-in)
    • Stayed 4 nights
    • Submitted from a mobile device

    It would help a lot if the accommodation had provided at least a kettle.

    Good location.

    Stayed in December 2024

  • Reviewed: December 3, 2024

    7.0
    Good for a night
    • Leisure trip
    • Couple
    • Economy Double Room (self-check-in)
    • Stayed 1 night
    • Submitted from a mobile device

    The light in the bathroom did flicker and the room as a whole was on the small side

    We liked that the bathroom was called the tiny loo. The room was absolutely fine for a night, and had everything that we needed. It was a 5 minute walk to the tram stop to get us to the centre or you could walk it in 20 minutes

    Stayed in December 2024

  • Reviewed: December 3, 2024

    8.0
    You get what you pay for
    • Business trip
    • Solo traveler
    • Economy Double Room (self-check-in)
    • Stayed 1 night
    • Submitted from a mobile device

    No hair dryer, the shower are tiny.

    Easy to check in any time. Clean and simple.

    Stayed in November 2024

  • Reviewed: November 18, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Economy Double Room (self-check-in)
    • Stayed 1 night
    • Submitted from a mobile device

    Poor sound insulation from the street, it was loud in the evening and the morning.

    Practical, close to Basel Congress Center and a tram stop.

    Stayed in November 2024

Showing 1 - 25

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