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Reviews of Hotel Rio Garni 3 stars

Via della Collegiata 1, Muralto, 6600 Locarno, Switzerland

#4 of 41 hotels in Locarno

Guests' Choice

Review score

Based on 602 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    8.8

  • Location

    9.3

  • Facilities

    8.8

  • Staff

    9.8

  • Value for money

    8.6

  • Free WiFi

    9

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Showing 1 - 60

  • Reviewed: 18 June 2018

    7.1
    It was an easy stay
    • Leisure trip
    • People with friends
    • Superior Twin Room North Side
    • Stayed 1 night
    • Submitted via mobile

    The Breakfast was very weak. Poor selection and almost everything was gone as I came a little bit later to the breakfast room.

    The personal was very kind.

    Stayed in June 2018

  • Reviewed: 17 May 2018

    10
    A lovely stay
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The gentleman on duty was friendly and informative. The room was lovely and very clean. The position of the hotel was excellent. Coffee and tea always available at no cost.

    Stayed in May 2018

  • Reviewed: 3 April 2018

    10
    Great price, friendly staff and a perfect location.
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night

    Room felt a little small, the bathroom isn't really separated from the bedroom at all which is a little odd, but there was plenty of warm water. Shower not really big enough for a person large in stature such as myself.

    Clean and comfortable rooms, the hotel is built inside a remodeled villa, which is very interesting. Breakfast can be included in room cost or paid for separately. Staff is friendly and helped us with getting around town and finding good restaurants.

    Stayed in March 2018

  • Reviewed: 28 March 2018

    9.6
    Excellent overnight stay.
    • Leisure trip
    • Solo traveller
    • Economy Double or Twin Room
    • Stayed 1 night

    The bathroom is divided from bedroom only with glass which doesn't reach to the ceiling. It might be awkward. Only one thin pillow for person.

    Beautiful renovated hotel. Central location in walking distance from lake. Spacious room is very clean and modern equipment with good soundproof. Very good breakfast. Parking facilities. Very friendly and helpful staff.

    Stayed in March 2018

  • Reviewed: 17 October 2017

    7.9
    Comfortable stay in a good location with helpful staff
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The bed was very firm and the pillows very thin (only one pillow per person) Boiled eggs were the only cooked item available for breakfast The shower was very small and no privacy in the bathroom as the walls did not go to the ceiling No facilities available to sit out side

    the receptionist who checked us in was very helpful during our stay, making sure that our car space was reserved for us. Central location More Suitable for business travel

    Stayed in October 2017

  • Reviewed: 26 July 2017

    10
    Very friendly and helpful staff.
    • Leisure trip
    • Group
    • Superior Twin Room with Balcony
    • Stayed 1 night

    Very friendly and helpful staff. Recent renovated Hotel with comfortable beds, new bathroom and aircond. Very high ceiling. Large variety of food and drinks for breakfast. Hotel located in walking distance to lake, town and Piazza Grande. I recommend this hotel to my friends.

    Stayed in July 2017

  • Reviewed: 2 July 2017

    9.6
    Booking.com should be more accurate regarding parking facilities.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Internet connection started well when I moved in, but then it was very difficult to reconnect. Parking is just round the corner, literally a few meters away, but I would have preferred if it was an indoor parking since I travel with my own car.

    Seems to be a family run business. Eager to please and always with a smile! Info is given freely without asking. Room and breakfast excellent.

    Stayed in July 2017

  • Reviewed: 23 June 2017

    10
    amazing location and amazing service
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    very amazing people manage the hotel. when we arrive they give us free tickets to use for the bus and train and for other city attractions. the a/c was great.

    Stayed in June 2017

  • Reviewed: 25 April 2017

    10
    Perfect hosts in Locarno
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The Garni Rio was very attractively presented and so convenient to the railway station. Our hosts were very friendly and helpful and we really appreciated the suggestions on how to best use our time in Locarno given to us by Cristina. Her energy and enthusiasm made us very glad we were staying in this hotel.

    Stayed in April 2017

  • Reviewed: 17 April 2017

    8.3
    the staff was very friendly, super location, deco very...
    • Leisure trip
    • Couple
    • Superior Twin Room North Side
    • Stayed 1 night
    • Submitted via mobile

    There is no bar and the breakfast was not amazing.... the coffee is a machine and almost only the paqued biscuits... really disappointed for the breakfast

    the staff was very friendly, super location, deco very pleasant

    Stayed in April 2017

  • Reviewed: 17 April 2017

    10
    Visiting Ticino area
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    1 min from the train station (perfect for train travelers), old atmosphere but new and modern equipment. Modern rooms and toilet. Near to bus stop. Comfortable bed.

    Stayed in April 2017

  • Reviewed: 16 April 2017

    9.6
    Super close to the train station, but no noise from it in...
    • Leisure trip
    • Family with young children
    • Superior Twin Room North Side
    • Stayed 1 night
    • Submitted via mobile

    No decaf coffee for breakfast.

    Super close to the train station, but no noise from it in the room. Helpful and pleasant staff. Close to old town and the lake.

    Stayed in April 2017

  • Reviewed: 30 October 2016

    10
    Good place to stay in Locarno.
    • Leisure trip
    • Couple
    • Superior Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Street could be noisy at times. Bathroom could use a shelf for toiletries.

    We appreciated the staff. Helped us with all our questions. Close to train station and restaurants and lake.

    Stayed in October 2016

  • Reviewed: 8 October 2016

    9.6
    perfect hosts
    • Solo traveller
    • Economy Double or Twin Room
    • Stayed 1 night

    To the ceiling open bathroom afforded only little intimacy in room 14

    very nice staff, perfect cleanliness, interesting architecture, new renovated central location,

    Stayed in October 2016

  • Reviewed: 28 September 2016

    10
    Very central garni - perfect for holidays without own car.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights

    Nothing. Modern room, comfortable beds, friendly hosts, good breakfast.

    Very central location - 100 m to railway station, postbus terminal and FART railway to Domodossola. Short walk to Piazza Grande. No car needed.

    Stayed in September 2016

  • Reviewed: 15 September 2016

    8.8
    Enjoyable stay
    • Leisure trip
    • Group
    • Economy Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It will be even better if a kettle is available in the room.

    Beautiful hotel with friendly people. The breakfast was yum with lots of selections. Excellent location, just a few minute walk from the train station.

    Stayed in September 2016

  • Reviewed: 9 August 2016

    8.3
    Perfect location for public transport
    • Leisure trip
    • Couple
    • Superior Twin Room North Side
    • Stayed 3 nights
    • Submitted via mobile

    Our room was pretty standard with at the back of the hotel with no balcony and no extras like a minibar. We knew that before and it was ok for us.

    The central location close to the railway station. The room was very clean and the staff very helpful.

    Stayed in August 2016

  • Reviewed: 23 July 2016

    9.6
    1-night on the Lago Maggiore
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Look up

    Staff very lovely just the house/building its bit noisy I mean I heard my neighbors (2-young girls below 20) with her friends (more girls) chatting and laughing til early in the morning... Well I stay anyway only 1-night

    Stayed in July 2016

  • Reviewed: 3 July 2018

    7.5
    The receptionist is helpful. Location is great. Facility is simple but clean.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights

    Cold food mainly for breakfast

    Stayed in June 2018

  • Reviewed: 30 June 2018

    10
    Great building, nicely renovated.
    • Leisure trip
    • Couple
    • Superior Twin Room North Side
    • Stayed 1 night
    • Submitted via mobile

    Great building, nicely renovated. Huge room. Clean. Friendly staff, good location next to the train station and the lake

    Stayed in June 2018

  • Reviewed: 18 June 2018

    9.6
    Perfect for a short stay due to proximity to just about everything.
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights

    The friendly owners, the lovely breakfast, the room

    Stayed in June 2018

  • Reviewed: 10 June 2018

    9.6
    breakfast is somehow poor, no variety options
    • Business trip
    • Solo traveller
    • Superior Twin Room North Side
    • Stayed 5 nights

    breakfast is somehow poor, no variety options

    Stayed in June 2018

  • Reviewed: 4 June 2018

    8.8
    Good location, clean hotel, very friendly and helpful staff!
    • Leisure trip
    • Group
    • Economy Double or Twin Room
    • Stayed 1 night

    Good location, clean hotel, very friendly and helpful staff!!

    Stayed in June 2018

  • Reviewed: 4 April 2018

    9.2
    Conveniently located right next to the train station, very...
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to be mentioned

    Conveniently located right next to the train station, very friendly staff, very good value for money

    Stayed in March 2018

  • Reviewed: 3 November 2017

    10
    Great location for a weekend break
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Wifi was a little slow at times

    Clean, central, very friendly family run hotel.

    Stayed in October 2017

  • Reviewed: 21 September 2017

    10
    Wish I had been there for longer.
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    Tea/coffee facilities in room or access to them in another area

    Rooms spotless and staff very helpful

    Stayed in August 2017

  • Reviewed: 31 May 2017

    9.2
    The people in the reception are very friendly and helpful,...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The people in the reception are very friendly and helpful, especially in providing useful information.

    Stayed in May 2017

  • Reviewed: 10 May 2017

    10
    Good for value
    • Leisure trip
    • Family with young children
    • Economy Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed, not real queen size bed.

    Location near train station. Excellent and friendly service. Good breakfast. Comfortable room.

    Stayed in May 2017

  • Reviewed: 24 April 2017

    7.9
    Nice place.
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The room with a nice terrass with view pn the lake. You didn't hear any noise in the room.

    Stayed in April 2017

  • Reviewed: 22 September 2016

    10
    Very nice hotel
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Near to train station, but not too noisy; Italian style, yet modern. Very friendly and hearty personnel

    Stayed in September 2016

  • Reviewed: 16 September 2016

    10
    5 star hotel
    • Leisure trip
    • Couple
    • Superior Twin Room North Side
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything was exceptional. Location was excellent. The owners were very very courteous.

    Stayed in September 2016

  • Reviewed: 29 August 2016

    7.9
    Nice modern deco very close to the Piazza.
    • Leisure trip
    • Couple
    • Superior Twin Room North Side
    • Stayed 2 nights

    Attentiveness of staff

    Stayed in August 2016

  • Reviewed: 23 July 2016

    8.8
    Great location and fantastic service staff
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great location and fantastic service staff

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 26 March 2016

    8.3
    Beautiful building and wonderfully maintained.
    • Leisure trip
    • Couple

    The hotel is on a busy road, tho with the bedroom window closed it was no issue. Struggled with the pillows, too hard, wld bring my own if returning. The decor was interesting, not up my street really but v clean, no issue there

    Beautiful building and wonderfully maintained. Rooms were clean. Staff were V friendly and helpful. Handy location. Good breakfast. The hotel offered good value we thought. We would revisit with no qualms.

  • Reviewed: 29 October 2015

    10
    Excellent location if you are traveling by train.
    • Leisure trip
    • Couple

    Excellent location if you are traveling by train. Also easy walking distance into a beautiful town and lake! Breakfast was much more than you usually get.

  • Reviewed: 27 July 2015

    10
    Comfy, clean, well equipped & maintained rooms in good...
    • Leisure trip
    • Family with older children

    Nothing at all!

    Comfy, clean, well equipped & maintained rooms in good central but quiet location. Staff very friendly and helpful and breakfast was a very wide selection of good quality foods. Decor in the hotel was stunning with a beautiful stained glass window on the stairs and painted ceilings in the style of michael de Angelo.

  • Reviewed: 26 July 2015

    10
    It's easy easy to find because it's near the station.
    • Leisure trip
    • Solo traveller

    It's easy easy to find because it's near the station. The faculties are very friendly and nice. They are eager to tell the customers information. Breakfast is so nice, especially the egg is delicious.

  • Reviewed: 1 July 2015

    8.8
    The hotel located right in front of the train station...
    • Leisure trip
    • Couple

    Parking costs 8 CHF a day. The bed is s bit hard and the pillows are very little

    The hotel located right in front of the train station Locarno, but it is a good isolation in the rooms. It is clean, breakfast is sufficient

  • Reviewed: 11 June 2015

    9.2
    The hotel is right opposite Locarno Station, not at a 6...
    • Leisure trip
    • Group

    At breakfast you get only boiled eggs, no other hot dish or egg preparation.

    The hotel is right opposite Locarno Station, not at a 6 minute walk as written in previous reviews. Cristina, the Manager, is infectiously enthusiastic about everything!

  • Reviewed: 3 June 2015

    10
    Extremely friendly and helpful staff.
    • Leisure trip
    • Solo traveller

    Nothing.

    Extremely friendly and helpful staff. Very comfortable hotel with all necessary facilities. particularly impressed by roller blinds that ensured a good sleep not disturbed by early sunlight. Lovely breakfast.

  • Reviewed: 24 May 2015

    7.1
    Staff very friendly!
    • Leisure trip
    • Couple

    Difficult to sleep with windows opened due to presence of the main street. Booking.com reviews were promising an exceptional hotel (score 9.1). However we haven't noticed anything exceptional: average room & average breakfast

    Staff very friendly! Clean rooms Hotel location perfect

  • Reviewed: 7 May 2015

    10
    The building is a real delight and is just the cleanest...
    • Leisure trip
    • Solo traveller

    I think the website said that laundry is available which it is not. However the hotel is worth 10/10.

    The building is a real delight and is just the cleanest place I have ever stayed in. The whole place is so grand internally. The owners are incredibly helpful and friendly, really a place to recommend. Good breakfast.

  • Reviewed: 7 April 2015

    9.6
    Location was really good, bedroom was really confortable,...
    • Leisure trip
    • Couple

    From our bedroom we could hear some noise from the street and the train station. It didn't bother us but it can bother others.

    Location was really good, bedroom was really confortable, breakfast was tasty and staff was pleasent. The hotel itself was also really beautiful. You can notice they pay attention even to little details!

  • Reviewed: 7 April 2015

    10
    Everything was very comforting!
    • Leisure trip
    • Couple

    - Nothing really!

    Everything was very comforting! - Really nice staff - Nice building, recently renovated - Spaceous, tidy room - Great location - Nice breakfast

  • Reviewed: 6 April 2015

    10
    The hotel is super clean with newly renovated rooms and the...
    • Leisure trip
    • Couple

    The hotel is super clean with newly renovated rooms and the staff is genuinely friendly. We received a warm welcome and were shown to our beautiful rooms. Breakfast was also quite nice with enough variety to cover many tastes.

  • Reviewed: 9 May 2016

    10
    everything was perfect for what were looking for.
    • Leisure trip
    • Group

    everything was perfect for what were looking for....

  • Reviewed: 15 December 2015

    9.6
    Great location.
    • Leisure trip
    • Couple

    Great location. Friendly environment.

  • Reviewed: 27 October 2015

    9.6
    the staircase and the comfy room
    • Leisure trip
    • Solo traveller

    it was all good

    the staircase and the comfy room

  • Reviewed: 15 October 2015

    9.6
    the staff was so curtious,helpful.
    • Leisure trip
    • Couple

    nothing

    the staff was so curtious,helpful. room was spotless,breakfast was very good.

  • Reviewed: 13 October 2015

    9.2
    Staff, breakfast, cleanness
    • Leisure trip
    • Group

    Toilet needs to be isolated from the rest of room 14

    Staff, breakfast, cleanness

  • Reviewed: 13 October 2015

    10
    well located, welcoming staff, perfect breakfast.
    • Leisure trip
    • Couple

    none

    well located, welcoming staff, perfect breakfast. 2 walking minutes and you are enjoying the lake.

  • Reviewed: 5 October 2015

    8.8
    Breakfast
    • Leisure trip
    • Solo traveller

    The location is convenient, but not so pleasent to walk at night. Charge for parking.

    Breakfast Friendly team Shower

  • Reviewed: 27 September 2015

    10
    Excellent personal attention of the owners.
    • Leisure trip
    • Couple

    Excellent personal attention of the owners. Even mad special effort for very early breakfast.

  • Reviewed: 22 September 2015

    9.6
    very friendly staff going out of their way to make you feel...
    • Leisure trip
    • Solo traveller

    very friendly staff going out of their way to make you feel welcome and comfortable

  • Reviewed: 15 September 2015

    10
    Excellent hotel with very helpful staff and a lovely...
    • Leisure trip
    • Couple

    Excellent hotel with very helpful staff and a lovely breakfast.

  • Reviewed: 25 August 2015

    7.9
    The hotel was clean, bed was comfortable and the location...
    • Leisure trip
    • Couple

    The hotel was clean, bed was comfortable and the location was excellent. The breakfast was good as well.

  • Reviewed: 28 June 2015

    9.6
    Easy access to the railway for the scenic Domodossola line
    • Leisure trip
    • Couple

    Easy access to the railway for the scenic Domodossola line Handy walking distance to the centre Parking Helpful staff

  • Reviewed: 7 June 2015

    9.2
    Almost everything.
    • Leisure trip
    • Solo traveller

    My room was next to a busy road and the motor scooter traffic was a bit noisy but bearable.

    Almost everything. Staff excellent. Facilities excellent.

  • Reviewed: 7 April 2015

    9.6
    The staff was very helpful and cheerful.
    • Leisure trip
    • Solo traveller

    Not a thing

    The staff was very helpful and cheerful.

  • Reviewed: 7 April 2015

    10
    Location, service, bed, cleanness
    • Leisure trip
    • Family with older children

    No

    Location, service, bed, cleanness

There are also 27 reviews without text. These impact the overall review score.

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