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Reviews of Romantik Hotel Schweizerhof 5 stars

Swiss Alp Resort 1 , 3818 Grindelwald, Switzerland

#25 of 39 hotels in Grindelwald

Guests' Choice

Review score

Based on 38 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    8.9

  • Location

    9.5

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    7.6

  • Free WiFi

    8

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Showing 1 - 12

  • Reviewed: 10 July 2018

    9.2
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Three-Bedroom Suite with Eiger view
    • Stayed 1 night
    • Submitted via mobile

    Exceptional

    Stayed in July 2018

  • Reviewed: 9 November 2017

    7.9
    Very good staff and very clean also in nice location
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very good staff and very clean also in nice location

    Stayed in November 2017

  • Reviewed: 4 September 2017

    8.3
    Large spacious accommodating reception/bar/ eating...
    • Leisure trip
    • Solo traveller
    • Superior Single Room - Eiger view
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Large spacious accommodating reception/bar/ eating areas. Extremely courteous and accommodating personnel.

    Stayed in August 2017

  • Reviewed: 25 August 2017

    9.2
    nice hotel and exceptionally good and pleasant service
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Room does not compare well with other 5star hotels. Rather small and overpriced.

    Best service ever, including in restaurant. Really exceptional!

    Stayed in August 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 10 March 2016

    10
    Great service from very friendly staff.
    • Couple

    Great service from very friendly staff. The hotel is in a wonderful location with fantastic views of the Eiger. The spa offers great treatments to help you relax and destress.

  • Reviewed: 27 August 2015

    8.3
    Great location.
    • Leisure trip
    • Couple

    Wifi was mostly down for three days and staff did not seem to care. Major inconvenience for things we had to do. No apologies. Not treated the way we had expected and probably deserved at this price level.

    Great location.

  • Reviewed: 2 March 2015

    5.4
    staff was extremely friendly
    • Leisure trip
    • Couple

    Room very small for 5 stars, outdated, some things were broken, brown water at first in the bathroom, bed was not comfortable with thin mattresses. This was even after we changed the room for a 50 Frank extra charge to 575 Sfr a night. We stayed in far better and bigger rooms in 3 star hotels.

    staff was extremely friendly breakfast nice wellness especially sauna area, pool a bit outdated and water in pool too cold

  • Reviewed: 19 May 2016

    7.5
    Beautiful building, helpful staff and good breakfast.
    • Leisure trip
    • Couple

    Few amenities, beds are all twins. Very restricted restaurant opening hours.

    Beautiful building, helpful staff and good breakfast. Very nice spa too.

  • Reviewed: 14 March 2016

    9.2
    Staff
    • Leisure trip
    • Family with young children

    ---

    Staff Piano Style @ front

  • Reviewed: 30 July 2015

    7.9
    Wonderful breakfasts
    • Leisure trip
    • Family with young children

    Conditioning is not allowed in the room so no fresh air at all. If u open the windows room is full of flies

    Wonderful breakfasts

  • Reviewed: 19 July 2015

    10
    Junior suite with Eiger view was great.
    • Leisure trip
    • Couple

    No expert concierge, but all staff very friendly.

    Junior suite with Eiger view was great. Very private balcony on floor five. Not many French people.

  • Reviewed: 3 February 2015

    9.6
    We were particularly impressed by the very attentive and...
    • Leisure trip
    • Family with older children

    We were particularly impressed by the very attentive and helpful staff. You made our short visit memorable.

There are also 5 reviews without text. These impact the overall review score.

Showing 1 - 12

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