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Reviews of Romantik Hotel Castello Seeschloss 4 stars

Piazza Motta, 6612 Ascona, Switzerland

#13 of 37 hotels in Ascona

Guests' Choice

Review score

Based on 438 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    8.4

  • Location

    9.7

  • Facilities

    8.3

  • Staff

    9.3

  • Value for money

    7.7

  • Free WiFi

    8.6

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Showing 1 - 50

  • Reviewed: 16 July 2018

    7.1
    Nice location, too expensive for what is offered. Nevertheless, the staff is awesome. Very helpful.
    • Leisure trip
    • Couple
    • Budget Double or Twin Room
    • Stayed 2 nights

    It seems for booking reservations, worst rooms are offered. The hotel is very expensive and the quality of the rooms was not aligned with the price. Too hot, beds not confortable, no view. It easy to understand there are better rooms on the hotel. If you reserve by booking, make sure you get a proper room.

    Location is great. Main reason why I've chosen the Hotel. Staff is awesome, specially on the reception.

    Stayed in June 2018

  • Reviewed: 14 June 2017

    10
    First rate hotel in great location
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    Some street noise in the day/evening - but did not interfere with our enjoyment.

    Excellent location, super swimming pool, very attractive grounds, spacious sitting areas, lovely building, and very helpful staff. Will definitely try to return next year for a longer stay

    Stayed in June 2017

  • Reviewed: 29 May 2017

    8.3
    Overall, great location, lovely hotel (tower room), friendly...
    • Leisure trip
    • Couple
    • Medieval Tower Room
    • Stayed 3 nights
    • Submitted via mobile

    Probably the tower room 207 would be due for renovation? Bed not very comfortable (which, of course, is a very subjective statement), it just felt old/used - plus consisted of two separated mattresses - not very logic for a "romantic hotel" in this price category, at least in our opinion.

    Overall, great location, lovely hotel (tower room), friendly staff, nice outdoor breakfast area (food choice and quality was okay). We had a very good time, overall.

    Stayed in May 2017

  • Reviewed: 2 May 2017

    9.2
    Stay in Ascona
    • Leisure trip
    • Couple
    • Medieval Tower Room
    • Stayed 2 nights

    We booked a tower room, not realizing that two towers where available. So we ended up in the back of the garden, still with a nice view but not at the room that we thought we had booked. But overall it was a nice room!

    Staff was very friendly and gave us a lot of information where to go and what to see.

    Stayed in April 2017

  • Reviewed: 1 May 2017

    8.3
    Superb location, very helpfull staff at the front desk.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The standard room was very small for the price. No desk, only very small table, so two people almost do not have the place to put hand-bags, map, tablet or ntb .... The hotel iself has only breakfast room, the restaurant is on the lake shore across the street. There is no regular bar inside to take an evening digestiv or coffee.

    Superb location, very helpfull staff at the front desk. Good breakfast.

    Stayed in April 2017

  • Reviewed: 6 April 2017

    7.9
    Delightful setting in lovely gardens.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights

    No coffee or tea making facilities in the room.

    Quiet room and large balcony. Servicing of the room was prompt. Very friendly and helpful staff all round.

    Stayed in April 2017

  • Reviewed: 9 March 2017

    9.6
    Paradise for 48 hours
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    As above

    Breakfast fantastic apart from cold boiled eggs and tea pot handle too hot to touch. Solid silver which was beautiful but they need a mitten or little heat resistance sock,...

    Stayed in March 2017

  • Reviewed: 21 October 2016

    8.8
    Nice place to stay - stylish and historical
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was good quality - with room of improvement (the variety was average)

    The hotel is Centrally located, just a stroll from the marina away. Parking available on the premises, historical building, restaurant in the hotel available and with good quality. The staff is very friendly and helpful.

    Stayed in September 2016

  • Reviewed: 13 October 2016

    9.2
    Fourth stay in Ascona, first repeat hotel visit. There will be more stays at the Castello for us
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights

    Scrambled eggs were not always available for early breakfasters. News sheet could be produced in French and English, easy enough to do on computer.

    Very good breakfast with good touches such as fresh flowers on table every morning along with daily news sheet ie what's on and weather etc. Staff and management at this hotel were first class, inevitably cheerful and always helpful. First class restaurant with excellent food and wine list. Good swimming pool easily accessible to all. Parking not a problem for hotel guests.

    Stayed in October 2016

  • Reviewed: 24 July 2016

    9.2
    Lovely hotel and breakfast, avoid the restaurant for dinner.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The dinner restaurant is best avoided.. Disappointing food and slow unprofessional service and over priced. Much better dinner options nearby.

    Lovely room and balcony, good views over the lake . Convenient position, good breakfast.

    Stayed in July 2016

  • Reviewed: 27 April 2018

    9.2
    The location, the staff giving great hicking advices, the...
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    The location, the staff giving great hicking advices, the breakfast.

    Stayed in April 2018

  • Reviewed: 3 April 2018

    10
    Excellent service, wonderful staff, very tasty breakfast...
    • Leisure trip
    • Family with young children
    • Budget Double or Twin Room
    • Stayed 2 nights

    Excellent service, wonderful staff, very tasty breakfast with a lot of choices and very peaceful place. I highly recommend it ! :D

    Stayed in April 2018

  • Reviewed: 18 March 2018

    9.6
    Great location.
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed
    • Stayed 1 night

    Great location. Only stayed one night but staff were very friendly and helpful. Would go back when the weather is warmer and use the outdoor pool!

    Stayed in March 2018

  • Reviewed: 11 September 2017

    9.2
    Terrific staff
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Price

    Brilliant staff

    Stayed in September 2017

  • Reviewed: 10 September 2017

    8.3
    The room and the view were great!
    • Leisure trip
    • Couple
    • Medieval Tower Room
    • Stayed 1 night
    • Submitted via mobile

    It was a little bit noisy from the street , when we open a window.

    The room and the view were great!!! Breakfast on terass was pleasant.

    Stayed in September 2017

  • Reviewed: 21 August 2017

    10
    It was fantastic
    • Leisure trip
    • Couple
    • Medieval Tower Room
    • Stayed 8 nights
    • Submitted via mobile

    The view was great, the ambience was amazing, very special historical feeling

    Stayed in July 2017

  • Reviewed: 16 August 2017

    10
    Excellent
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The showerhead was too low in height.

    The history of the building

    Stayed in August 2017

  • Reviewed: 29 July 2017

    10
    Great Hotel like a perfect home.
    • Couple
    • Double Room with Small Double Bed
    • Stayed 1 night

    Great Hotel like a perfect home. Outstanding place and service. Great staff. Phantastic!

    Stayed in July 2017

  • Reviewed: 26 July 2017

    8.8
    Recommended
    • Leisure trip
    • Group
    • Double Room with Small Double Bed
    • Stayed 3 nights

    Beautiful room facing the Lago Maggiore. Nice breakfast, very friendly staff. Fantastic pool at the back with a big garden for relaxation.

    Stayed in July 2017

  • Reviewed: 25 June 2017

    10
    exellent
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    some light in the morning in the room

    exellent

    Stayed in June 2017

  • Reviewed: 10 April 2017

    9.6
    Great romantic stay at Romantic Castle!
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed
    • Stayed 3 nights

    Place, helpful stuff, environment

    Stayed in April 2017

  • Reviewed: 12 March 2017

    5.4
    Good location n restaurant, friendly staffs, breakfast ok
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    The room is too old, should make a renovation

    Good location n restaurant, friendly staffs, breakfast ok

    Stayed in March 2017

  • Reviewed: 20 September 2016

    7.9
    Location, staff and breakfast
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed
    • Stayed 1 night

    room was v small

    Location, staff and breakfast

    Stayed in September 2016

  • Reviewed: 10 September 2016

    6.7
    Great hotel and location, very small room
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed
    • Stayed 4 nights
    • Submitted via mobile

    Room we had was very small for a couple

    Stayed in September 2016

  • Reviewed: 22 August 2016

    9.2
    Breakfast buffet was amazing
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Softer towels

    Breakfast buffet was amazing

    Stayed in July 2016

  • Reviewed: 12 August 2016

    9.6
    alles
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    price too high for a double room

    alles

    Stayed in August 2016

  • Reviewed: 9 August 2016

    7.5
    Great location, bit outdated rooms
    • Leisure trip
    • Family with young children
    • Budget Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, bit outdated rooms

    Stayed in August 2016

  • Reviewed: 27 July 2016

    9.2
    Enchanted hotel in a garden Oasis
    • Business trip
    • Couple
    • Double Room
    • Stayed 10 nights
    • Submitted via mobile

    Wonderful breakfast, sitting amongst the herbs. Beautiful garden and lovely staff at breakfast. The setting is very charming

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 10 May 2016

    8.8
    Excellent location.
    • Leisure trip
    • Family with young children

    Bedroom was very warm, a/c unit noisy and bed mattress was very worn , bump in the middle and slopes down at either side

    Excellent location. Friendly staff. Great to stay in a hotel that retains character.

  • Reviewed: 10 May 2016

    4.6
    Great location
    • Leisure trip
    • Couple

    Poor breakfast, small rooms, facilities are minimal and definately over priced for what you get and service you receive. I would definately not class this hotel as a 4 star more of a basic bed and breakfast!!!

    Great location

  • Reviewed: 12 April 2016

    9.2
    Very friendly and proactive staff.
    • Leisure trip
    • Family with young children

    Bathroom was a bit small.

    Very friendly and proactive staff. really liked that they offered options to accommodate and extra bed (traveling with a 3 year old). Room was clean and comfortable (a bit dusty) and breakfast was great.

  • Reviewed: 13 October 2015

    8.3
    Very nice location, convenient parking, classic styling...
    • Leisure trip
    • Couple

    Getting in and out of the parking may be tricky with a large vehicle.

    Very nice location, convenient parking, classic styling inside and out. Rooms were very clean and comfortable, good size shower/bath. Service was always friendly and helpful.

  • Reviewed: 24 August 2015

    8.3
    Beautiful place, perfect location, nice breakfast, nice rooms
    • Leisure trip
    • Couple

    I find the room prices rather on the high side. It is a very nice hotel, but doesnt deserve these kind of prices

    Beautiful place, perfect location, nice breakfast, nice rooms

  • Reviewed: 23 August 2015

    5.4
    Good location.
    • Leisure trip
    • Solo traveller

    My room was in the small villa(?). The floor was made of wood and every time I walk in the room, the wooden floor makes the unpleasant noise. In addition, the wall or (and?) the ceiling was very thin so that I could hear almost every noise from neighbours when I was in the bed at night. Unfortunately I had neighbours with bad manner and they started to watch TV at 2:00am or 6:30am and I could even recognise that they were watching CNN because I could hear very cleary the music of CNN.

    Good location.

  • Reviewed: 20 July 2015

    • Leisure trip
    • Couple

    Slight confusion over our demi-pension (half-board) dining location.

    Stayed in Villa Rosa part of the hotel which was excellent for us, over looking the garden next to the pool and with sight of the lake. Excellent position and facilities. Staff were excellent, friendly and made us very welcome.

  • Reviewed: 6 July 2015

    9.6
    This is our third stay in Ascona and this time was the best...
    • Leisure trip
    • Couple

    This is our third stay in Ascona and this time was the best because our hotel choice was just what we wanted. The staff were helpful and friendly. The location is first class and parking is possible either undercover or in the hotel's own car park which is nearby.

  • Reviewed: 21 June 2015

    9.6
    Very friendly and helpful staff at reception, made you feel...
    • Leisure trip
    • Couple

    Restaurant was a bit pricey, but this is one of the top high-end tourist areas of Switzerland.

    Very friendly and helpful staff at reception, made you feel welcome.

  • Reviewed: 20 June 2015

    8.3
    Great location
    • Leisure trip
    • Couple

    Only a few rooms (not ours) have lake view Expensive at 400Sfr (£280) / night including breakfast. 500Sfr it you want the tower in the photo with lake view. Very classy place but still a bit short of wow factor No blackout curtains (take eye mask if that bothers you - as it did me)

    Great location Impeccable reception and service Good comfortable room, with garden view Historic setting Good gardens and pool

  • Reviewed: 1 May 2015

    7.5
    Location by the lake is perfect, outdoor pool area is a...
    • Leisure trip
    • Couple

    We stayed in the cheapest type of room, which did have a nice little balcony but also had paper-thin walls, we could hear the neighbours' TV and snoring. Having stayed in the next price-level up previously, that is definitely better value for money than the cheaper rooms.

    Location by the lake is perfect, outdoor pool area is a lovely place to sit, staff are friendly

  • Reviewed: 23 May 2016

    9.6
    Great location, elegant and excellent restaurant.
    • Leisure trip
    • Couple

    Small gym would be useful

    Great location, elegant and excellent restaurant. Staff very polite but relaxed and friendly

  • Reviewed: 10 May 2016

    7.5
    Great location, very nice hotel and attentive staffs
    • Leisure trip
    • Couple

    Please change the mattresses !

    Great location, very nice hotel and attentive staffs

  • Reviewed: 10 May 2016

    8.3
    Staff are awesome very friendly
    • Leisure trip
    • Family with young children

    Internet access little complicated you need mobile number to join

    Staff are awesome very friendly

  • Reviewed: 26 April 2016

    10
    Was great traveling with 3 adults and two kids to be able to...
    • Leisure trip
    • Family with young children

    Was great traveling with 3 adults and two kids to be able to stay in one room for a good price.

  • Reviewed: 30 August 2015

    8.8
    Great location, bikes available, friendly staff.
    • Leisure trip
    • Couple

    Great location, bikes available, friendly staff. Has everything you need.

  • Reviewed: 9 August 2015

    9.2
    Small romantic balcony
    • Business trip
    • Couple

    Small romantic balcony

  • Reviewed: 8 August 2015

    10
    Lovely Hotel and location plus Staff excellent.
    • Leisure trip
    • Couple

    Lovely Hotel and location plus Staff excellent.

  • Reviewed: 14 July 2015

    10
    The staff were amazingly helpful and friendly!
    • Leisure trip
    • Couple

    Nothing.

    The staff were amazingly helpful and friendly! Location was the best. The hotel facilities were very very clean and excellent.

  • Reviewed: 28 June 2015

    5.5
    Air conditioner directly next to bed on floor level.
    • Leisure trip
    • Couple

    Air conditioner directly next to bed on floor level. Room rather small

  • Reviewed: 18 June 2015

    10
    Friendly staff and very comfortable surroundings
    • Leisure trip
    • Couple

    Friendly staff and very comfortable surroundings

  • Reviewed: 30 March 2015

    9.6
    friendly staff, great location;
    • Leisure trip
    • Couple

    friendly staff, great location; nice garden,

There are also 16 reviews without text. These impact the overall review score.

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