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Reviews of Hotel Römerhof 3 stars

Rathausstrasse 16, 3954 Leukerbad, Switzerland

#31 of 56 hotels in Leukerbad

Guests' Choice

Review score

Based on 716 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8

  • Location

    9.3

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    8

  • Free WiFi

    8.3

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Showing 1 - 61

  • Reviewed: 19 September 2018

    10
    Swiss hospitality at its best
    • With a pet
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Really comfy and large room with big bathroom and balcony. Owners and staff extremely nice and treated you like a superstar. Great location and views.

    Stayed in September 2018

  • Reviewed: 31 August 2018

    8.8
    Perfect overnight stay for a day at the Thermal spas
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Reception area is very small and impersonal. Not in keeping with the rest of the Hotel. Entrance not easily accessible. We didn't know where to go into the Hotel. Entrance is also old fashioned compared to rooms.

    Location is perfect. Close to baths and beautiful views on all sides. Rooms comfortable and breakfast was very good.

    Stayed in August 2018

  • Reviewed: 15 July 2018

    9.2
    Location is amazing, staff was very interested in making...
    • Leisure trip
    • Group
    • Single Room
    • Stayed 7 nights

    I had to change the dates and because it was through booking.com I wasn't able to do so. Still worth the money and stay but would have liked to remove the last night. Only other thing that would have been a bonus is to have a small fridge in the room.

    Location is amazing, staff was very interested in making sure our stay was wonderful, parking was a plus, very clean, restaurant downstairs was great. They also gave discounts on the local gondola, spa and sports places. My kiddos didn't like the breakfast but it was fine for adults! This is a very kid friendly hotel and town overall. Once you are there you can walk to everything - including hiking routes. Highly recommend!

    Stayed in July 2018

  • Reviewed: 1 May 2018

    7.5
    overall good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    - bedroom: bedspring terrible, cannot move without waking partner

    - breakfast: excellent buffet quality - free parking - good balcony - good restaurant below :)

    Stayed in April 2018

  • Reviewed: 24 April 2018

    8.3
    nice week-end escape
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Nothing

    Cousy atmosphere, nice staff and helpful. Breakfast was good. The bed was comfortable and the bathroom was newly furnished. Very good value for money.

    Stayed in April 2018

  • Reviewed: 10 March 2018

    9.6
    A beautiful hotel with lots of character
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    They didn't seem to have a family room for 2 adults and 2 children , so we had to take to double rooms and share with one of the kids ( too young to leave in a separate room).

    we got to check in earlier than expected, the room was large and spacious and the beds were extremely comfortable

    Stayed in March 2018

  • Reviewed: 17 February 2018

    9.6
    very good stay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 6 nights

    prefer to have a kettle in the room.

    nice staff, good location, clean room, very close to the supermarket, terme and restaurants. have to pay the extra but, good to park inside parking space when snowing.

    Stayed in February 2018

  • Reviewed: 25 September 2017

    7.5
    Amazing breakfast for a good start of the day.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The duvet and pillow were not comfortable, the duvet was way too hot (probably not breathable).

    Amazing breakfast, I mean the quality of served food - way better than expected. Friendly staff, and very clean room.

    Stayed in September 2017

  • Reviewed: 7 September 2017

    7.9
    Convenient and great breakfast included - but check what type of bed you have!!
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Not being given a double bed when you've asked for 2 single beds.

    The hotel is lovely and a great location - however we were two single girls and requested 2 single beds. We were given a double bed. When I asked Reception if we could change rooms for a room with twin beds (i.e. 2 beds that are actually SEPARATED from each other) I was told that they only had one type of bed in the whole hotel and that all rooms were the same. However, the next morning, I passed a room which was being cleaned and there were 2 x single beds in the room. So either reception lied, or they misinterpreted whas I meant by "2 single beds". Annoying - but as it was only for one night, we put up with it.

    Stayed in August 2017

  • Reviewed: 14 August 2017

    8.3
    Reasonably priced central hotel
    • Leisure trip
    • Group
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Some noise disturbance at night from adjacent rooms but this was not dependent on the hotel structure

    Excellent and reasonably priced. Nice comfortable room. Excellent breakfast and easy to get to central amenities. Staff always accommodating and very friendly

    Stayed in August 2017

  • Reviewed: 19 July 2017

    9.6
    Amazing place to stay. I'll be back.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Felt staff in restaurant should have waned us that the chocolate mousse was big enough for 2 people. We ordered one each and wasted loads of it. The waiter completely ignored me when I mentioned this, he wouldn't even look at me. Waste of food and money.

    Pretty much everything! The views were amazing and the staff all friendly and helpful, we arrived early and they were happy for us to leave car in car park the whole time. Lovely balcony in room looking over the town and mountains. Only 2 mins walk from spa, ill def visit again.

    Stayed in July 2017

  • Reviewed: 13 March 2017

    3.3
    parking
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast poor. Furniture, radiators and bath is from 70s and should be repainted and renovated, smell in the room is strange, no ski storage.

    parking

    Stayed in March 2017

  • Reviewed: 12 February 2017

    8.8
    Very clean and comfortable
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The local taxes are very high and were not included in the booking price. So we ended up paying considerably more than the booking price with booking.com.

    Clean, comfortable, quiet room with very comfortable bed. Very good bathroom. All very clean. Helpful staff.

    Stayed in January 2017

  • Reviewed: 28 December 2016

    8.8
    Great place to stay at when visiting leukerbad !
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    The reception was poorly manned. When we arrived at 7pm there was no one to be seen and we had to go down to the restaurant to find the receptionist!

    The croissants were crumbly and fresh ! The location was excellent. Close to the rail station and to the thermal spas :)

    Stayed in December 2016

  • Reviewed: 3 November 2016

    7.9
    Great location, very helpful, nice staff.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    The beds were not comfortable. The bathroom was very small.

    The hotel staff were friendly, nice and helpful. The location is right in the center of things - very near the spa, restaurants and stores. The price was right, the breakfast was decent. The place was clean, but clearly dated. Views out of the window were awesome!

    Stayed in October 2016

  • Reviewed: 17 September 2018

    6.7
    Breakfast was good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No Towelhooks in the bathroom.

    Breakfast was good

    Stayed in September 2018

  • Reviewed: 13 August 2018

    10
    Excellent affordable accommodation with comfortable and...
    • Leisure trip
    • People with friends
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent affordable accommodation with comfortable and clean rooms.

    Stayed in August 2018

  • Reviewed: 13 May 2018

    7.1
    Proximity to the therme
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Equipment! Not even a kettle to boil water to make a tea!

    Proximity to the therme

    Stayed in May 2018

  • Reviewed: 12 March 2018

    9.2
    Lovely family run hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly family run hotel, owners eager to help Lovely restaurant on site comfy beds Great location, central in the village Free parking

    Stayed in March 2018

  • Reviewed: 24 February 2018

    10
    Good barconey and Comfortable room.
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    no

    Room is with Barconey, comfortable, Good location, very kind staff and Restaurant good meals.

    Stayed in February 2018

  • Reviewed: 20 February 2018

    7.5
    Week end in Leukerbad - Acceptable stay, not exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Heater was not working in the room, so we had to ask for movable one.

    In the center of Leukerbard (close to Leukerbad therms and main restaurants)

    Stayed in February 2018

  • Reviewed: 5 February 2018

    10
    More than expected,very pleasant stay!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was brand new, just renovated with great balcony view on the mountains.

    Stayed in February 2018

  • Reviewed: 21 January 2018

    9.6
    Great location, really clean rooms and delicious food at the...
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, really clean rooms and delicious food at the restaurant

    Stayed in January 2018

  • Reviewed: 26 December 2017

    10
    The best mini break of my life
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    We

    Lovely staff & amazing views and cheese for breakfast

    Stayed in December 2017

  • Reviewed: 6 December 2017

    7.9
    Good location, just 2 minutes to local bus station.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good location, just 2 minutes to local bus station. The restaurant is nice.

    Stayed in December 2017

  • Reviewed: 29 November 2017

    7.5
    It was nice trip for one day
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast

    The room was perfect

    Stayed in November 2017

  • Reviewed: 6 November 2017

    9.2
    Lovely hotel, great value for money
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    No complaints!

    Good breakfast, everything refilled right up to 10am. Great location, very convenient for everything and right next to the bus stop.

    Stayed in November 2017

  • Reviewed: 29 July 2017

    8.3
    Very nice
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Old elevator

    Location

    Stayed in July 2017

  • Reviewed: 27 February 2017

    8.3
    Friendly staff, room small but clean.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Friendly staff, room small but clean.

    Stayed in February 2017

  • Reviewed: 17 January 2017

    8.8
    welcoming host, rooms looks totally new, good matress, nice...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    check-in was little slow(lot of questions)

    welcoming host, rooms looks totally new, good matress, nice breakfast.

    Stayed in January 2017

  • Reviewed: 7 January 2017

    7.1
    Breakfast was not offering many options.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was not offering many options.

    Stayed in January 2017

  • Reviewed: 30 December 2016

    7.5
    good for family
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    some old smell in the room water drop sound on midnight

    Perfect location for spa, snowpark and supermaket

    Stayed in December 2016

  • Reviewed: 8 November 2016

    7.9
    As our room was in the corner, the wifi doesn't work at...
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    As our room was in the corner, the wifi doesn't work at all in our room.

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 22 March 2016

    7.9
    Good breakfast, comfortable rooms.
    • Leisure trip
    • Couple

    Some staff members spoke only French, some spoke only bad German (which led to a small misunderstanding). English didn't seem to be an option.

    Good breakfast, comfortable rooms. The location is also good. I would definitely recommend this hotel.

  • Reviewed: 9 March 2016

    9.2
    very good location.
    • Leisure trip
    • Group

    toilet makes little noises sometimes.

    very good location. Near the bus station, cable car station, Sportarena, and Leukerbad Therme. Breakfast is good and staff are nice. Room is big, clean, and cozy.

  • Reviewed: 17 December 2015

    7.5
    Location and friendliness of the Staff.
    • Leisure trip
    • Couple

    The price offered in booking.com does not include the Card which gives you discount in the Thermalbads and ski lifts. You have to buy it obligatory so at the end you pay more that expected.

    Location and friendliness of the Staff.

  • Reviewed: 21 September 2015

    7.9
    The friendly team with their boss, great team.
    • Leisure trip
    • Group

    Nothing to complaint about.

    The friendly team with their boss, great team. A very nice dinner with our friends at the hotel restaurant, very good meals and friendly service.

  • Reviewed: 9 August 2015

    8.8
    Friendly staff.
    • Leisure trip
    • Solo traveller

    I thought the entrance to the car park was a bit tight, and the ground surface, on a ramp, needs fixing. A lower car`s suspension could have a problem.

    Friendly staff. Nice big balcony . Plenty of space in the room.

  • Reviewed: 17 May 2015

    7.1
    The hotel is situated in the middle of the village of...
    • Leisure trip
    • Group

    The hotel is a bit on the old side and the facilities are rather used, but all in all it is still satisfying.

    The hotel is situated in the middle of the village of Leukerbad and provides free parking and WIFI. The bed was very comfortable, breakfast was basic, but covered all needs.

  • Reviewed: 5 May 2015

    10
    Fanstastic location, kind staffs, lovely sceneries, and...
    • Leisure trip
    • Couple

    Some staff at reception did not speak English. Receptionist did not tell us the password for wifi.

    Fanstastic location, kind staffs, lovely sceneries, and relatively cheap price.

  • Reviewed: 1 April 2015

    10
    The position of the hotel is just perfect.
    • Leisure trip
    • Couple

    Tip Top. nothing.

    The position of the hotel is just perfect. Queston of price/quality difficult to do bettter. We will return to this hotel in the future for sure.

  • Reviewed: 8 March 2015

    5.4
    The lady at the reception was very friendly and helpful.
    • Leisure trip
    • Family with older children

    The room we had booked had a serious humidity problem and was uninhabitable. The walls were covered with black mold in several places. As no other room was available we were given an apartment in the same building. It was very spacious but not in great shape, either (broken shutters, broken shower head). There was considerable noise from the nearby elevator and the kitchen exhaust fan which was located just underneath the bedroom). When we opened the windows to get some fresh air we got cooking fumes instead. The hotel is way beyond its prime and urgently needs a complete makeover.

    The lady at the reception was very friendly and helpful. The area is beautiful although the village of Leukerbad is a bit too touristic.

  • Reviewed: 6 January 2015

    7.9
    The hotel was not far from bus station.
    • Leisure trip
    • Couple

    The hotel was a little bit far from the spa "Walliser Alpentherme & Spa Leukerbad".

    The hotel was not far from bus station. Location was good. It was the first night we stay in Switzerland. The front desk was very warm and kind. They have a restaurant downstairs. Breakfast was also rich for selection.

  • Reviewed: 1 January 2015

    9.6
    It's only two minutes walk from the bus station.
    • Leisure trip
    • Solo traveller

    It's only two minutes walk from the bus station. Staff there are very nice. They offered excellent service and breakfast. You will get a card once upon the arrival which has great discounts of almost all the activities in leukerbad, including the free bus transfer.

  • Reviewed: 29 March 2016

    10
    Comfortable Bed.
    • Leisure trip
    • Couple

    Comfortable Bed. Nice Room and Staff. Great meal in the restaurant.

  • Reviewed: 24 March 2016

    8.3
    The was a problem in our bathroom to which the management ...
    • Leisure trip
    • Family with older children

    The was a problem in our bathroom to which the management attended immediately, Staff was very good and friendly, Breakfast excellent

  • Reviewed: 8 March 2016

    5.8
    Good location, nice restaurant inside
    • Leisure trip
    • Couple

    Horrible old squeaky beds! no sound proof,one night some neighbors were shouting till 3:30am!

    Good location, nice restaurant inside

  • Reviewed: 1 March 2016

    9.2
    Location, hospitality
    • Leisure trip
    • Couple

    Could improve breakfast items

    Location, hospitality

  • Reviewed: 17 February 2016

    7.5
    THe reception lady is helpful.
    • Leisure trip
    • Family with older children

    the facility is old....

    THe reception lady is helpful.The location is good

  • Reviewed: 16 February 2016

    7.1
    Excellent location.
    • Leisure trip
    • Couple

    Uncomfortable pillows. Old room. A bit expensive for the quality.

    Excellent location. Just next to the bus stop and close to very nice restaurants.

  • Reviewed: 9 January 2016

    9.2
    The location is the best!
    • Leisure trip
    • Group

    The staff can't speak English, takes me a long time to check in.

    The location is the best! So close to the hot tub, just a minute walk.

  • Reviewed: 7 January 2016

    5.8
    Good Location and Good Breakfast
    • Leisure trip
    • Couple

    The bad was too noisy and the room needs to get a new look to justify the high price

    Good Location and Good Breakfast

  • Reviewed: 31 December 2015

    9.6
    Warm welcome and delicious breakfast & cuisine!
    • Leisure trip
    • Family with young children

    Warm welcome and delicious breakfast & cuisine!

  • Reviewed: 14 September 2015

    9.2
    Nice modern room centrally located.
    • Leisure trip
    • Couple

    /

    Nice modern room centrally located. Excellent value for money

  • Reviewed: 13 September 2015

    8.8
    Location, free parking and WiFi.
    • Leisure trip
    • Couple

    Location, free parking and WiFi.

  • Reviewed: 23 August 2015

    7.9
    Location of hotel, fair priced accommodation, free parking,...
    • Leisure trip
    • Group

    Nothing to comment on

    Location of hotel, fair priced accommodation, free parking, convivial restaurant with outside terrace bar on the street

  • Reviewed: 21 August 2015

    7.9
    central position.
    • Leisure trip
    • Solo traveller

    nothing.

    central position. Near the spa. Nice restaurant underneath.

  • Reviewed: 15 August 2015

    7.5
    the staff and cleaness
    • Leisure trip
    • Solo traveller

    TV: only 1 or 2 channels in Eng and none in French

    the staff and cleaness

  • Reviewed: 22 February 2015

    9.6
    Really good location.
    • Leisure trip
    • Solo traveller

    Really good location. Great value

  • Reviewed: 18 February 2015

    9.6
    Excellent location and breakfast.
    • Leisure trip
    • Couple

    Unusable tourist card...sold without asking.

    Excellent location and breakfast. Extremely nice owner.

  • Reviewed: 5 January 2015

    7.1
    Nice and dedicated personal
    • Leisure trip
    • Couple

    Too highly priced Old furniture and style

    Nice and dedicated personal Excellent location Clean

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