The gym is really nonexistent and the single existing weight lifting machine is malfunctioning. This needs to be fully refurbished. Rooms and the area around the reception could see some renovation. People are still allowed to smoke on balconies and that stink is in the furniture in the rooms (we are non smokers and rather sensitive to the smoke stunk). The dinner is grossly overpriced.

The room was comfortable and the breakfast buffet was nice. The spa is mostly renovated and that looks good. We only did not like that people are expected to go in naked. The staff by the reception is extremely polite and helpful - a real pleasure to deal with.

Stayed in March 2024

It would be good to have a bit more option for salad and greens in the morning.

Very fresh bread! and healthy choices for Rustica Gipfeli. Coffee is also good.

Stayed in April 2024

Room, including bathroom is getting old and would need a revamp to be classified as a **** hotel. Small bathroom with shower in the bathtub difficult to access.

Excellent breakfast, good variety SPA with swimming pool and whirlpool was very good

Stayed in February 2024

It was a shame we were told not possible to take the food we could not finish at dinner but paid in advance for it. It was the dessert - we we simply full and wanted to have it in take away but it was not possible.

Most of the staff were absolutely wonderful. The breakfast was, quite simply, divine :)

Stayed in November 2023

Fantastic staff, really nice rooms, superb location

Stayed in January 2024

Ehmmm, leaving …😀

I’ve been here several times … and every time I’ve enjoyed a remarkable experience: Great Value for Money, perfect location with lovely staff, incl great shuttle service from-to parking and ski-lifts (Leo is the man that serves you with a smile and gives weather and slope advise). WIFI is great for a (video) bizz call in-between, Food is excellent, Rooms are very nice and wellness is superb!

Stayed in December 2023

The bed is a little bit soft for me.

Petit dej is very good. Service is diligent.

Stayed in December 2023

Very nice location with cozy fireplace in the lobby

Stayed in December 2023

The Sauna opens at 15:00, which is a bit late.

Spacious room with a balcony. Very pleasant and helpful staff. Nice restaurant. Comfortable beds. Great sauna with with wellness facilities and great views to the outside.

Stayed in August 2023

Excellent staff. Couldn’t do enough to help you

Stayed in August 2023

The booking through booking.com was made for my family specifying the number and age of children. The room had no extra bed for children right away, it seemed that you had to do the request separately, which I think is not convenient. Additionally the pictures on the site and booking.com show two different rooms for the same "labeling" Deluxe Double Room South, one showing a table and the other showing a couch, which we thought was a sofa bed, like 99% of the rooms we booked when mentioning children. We did not ask the extra bed to not bother with this topic during our holidays. However, this did not affect our positive experience at any point, but just wanted to point this out in case of traveling with children.

The rooms are well equipped, comfortable and the view from the balcony is great. Breakfast choice is very broad and did not miss anything that is needed for any type of traveler. The buffet was constantly renewed with fresh products. Staff was kind and helpful. The access to the pool and jacuzzi was a great additional feature.

Stayed in August 2023

Nothing

The location was great with a warm and relaxing feel from the moment we arrived.

Stayed in August 2023

1) The hotel interior design. I think it is about time to give it a face lift :) 2) The kitchen extraction hood was not well functioning on our arrival date, the whole lobby smelled Fish !!!! Maybe an area of improvement.

The staff at the desk and at breakfast are very welcoming and friendly as well as professional!

Stayed in July 2023

extremely kind staff!

Stayed in April 2023

Bathrooms are not according to 4-star standards. Pillows are not good (too flat) (but extra pillow was provided when asked)

Very friendly staff. Good breakfast, very good diner. Taxi from/to parking and lifts is well arranged. Very nice accomodation. We liked the swimming pool and wellness.

Stayed in April 2023

The Schweizerhof is well located, close to the center of Saas-Fee. Very friendly staff. The hotel has a well organised shuttle system. They come at the parking and bring you also to the gondolas every half an hour or if there is lots of people, more often. The wellness area is nice but some additional decoration would have given a little more glamour to this place. They have a restaurant in the hotel but they only serve a menu at night for CHF 72.- per person. The meals were a little special during our stay and dedicated to people who want to experience special flavours so we didn't eat there but in other restaurants in town that are really close to the hotel. Breakfast was good during the 3 mornings we spent at the hotel. We had a north east room but on the 3rd floor and the room was great with views on the mountains and very quiet. We enjoyed our stay at the Schweizerhof.

Stayed in March 2023

Fantastic breakfast,nice suite and spa

Stayed in March 2023

Room advertised max 4 in suite. Need to be aware needs to be family or very good friends as bath is actually in the suite!

Good sized room Great choice at breakfast

Stayed in March 2023

the price

Location, cleanliness, staff, location, facilities, dog friendly

Stayed in February 2023

The decor of the bedroom and the bathroom is basic, looks like a budget hotel rather than 4 stars. Facilities in the room are also minimal (kettle is microscopic, TV smaller than a laptop screen, toiletries and towels look cheap). Bedroom not very well insulated from noises in the corridors (probably due to the age of the building).

Perfect location in the heart of the town close to restaurants, shops and ski areas. Staff very friendly and attentive. Very good breakfast (although it should start a bit earlier than 7.30). Nice free cake and tea in afternoon. Good spa facilities.

Stayed in February 2023

very traditional hotel, very warm, nice welcome nice goodbye,

Stayed in January 2023

cleaning staff wanted to access our room at 8:30 am, which seems just too early to start cleaning and in fact we were still sleeping

excellent food and very friendly staff

Stayed in January 2023

Wait for hotel ski bus, slippery outdoor walk to skiroom

Great pool and saunas

Stayed in January 2023

The gym area is extremely outaded, for the room prices they charge, you would expect a decent gym room. The shower head in the bathroom runs when you turn the faucet to take a bath, it was broken. The kids food

Great location, it is close by the ski slopes, however if you don't like to walk 5-7 minutes, the hotel offers you free rides to and from the slopes. Both Spa areas are nice, the swimming pool could be a bit warmer. The food was great, breakfast is good as well. The Staff is very friendly and helpful. The tea and cookies time is a great idea.

Stayed in January 2023