Reviews of Hotel Säntis Lodge This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Hauptstrasse, 9657 Unterwasser, Switzerland
#4 of 14 hotels in Unterwasser
Guests' ChoiceReview Score
Based on 101 hotel reviews
8.4Score breakdown
-
Cleanliness
8.5
-
Comfort
8.4
-
Location
9.1
-
Facilities
8.1
-
Staff
9.3
-
Value for money
8.4
-
Free Wifi
9.4
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: September 6, 2025
Martin
Czech Republic14 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Double Room Säntis
- • Stayed 2 nights
- • Submitted from a mobile device
The hotel is a bit dated, but it seems that the owners put some care into it, which is nice
Staff, cleanliness, nice breakfast
Stayed in September 2025
-
Reviewed: August 24, 2025
Sameera
France4 Reviews8.0“excellent find for hikes and ski trips.”- • Leisure trip
- • Family with young children
- • Double Room Säntis
- • Stayed 1 night
it was a very spacious lodge with nice size rooms and bathrooms. a little dated but value for money. excellent location and very clean and well maintained.
Stayed in August 2025
-
Reviewed: August 2, 2025
Monika
Belgium43 Reviews5 helpful votes9.0“We did enjoy our stay at hotel Säntis Lodge a lot. There are plenty of hikes to be done directly from the lodge and St G”- • Leisure trip
- • Couple
- • Double Room Säntis
- • Stayed 3 nights
- • Submitted from a mobile device
Furniture on balcony was very basic and did not invite for longer stays outside, on the other hand the hotel had very nice public lounge areas. As the hotel did offer a public fridge with drinks, there was no private fridge available in the room and also no water heater for coffee or tea. During our stay the restaurant was closed. The Sternen is only a 2 minute walk, all other restaurants are at least 30 minutes walk or short distance by car.
Nice, spacious rooms with small balcony and Mountain View’s. Dog friendly hotel. Our Stella was welcome everywhere. Good breakfast with local products.
Stayed in July 2025
-
Reviewed: July 25, 2025
Viktor
United States148 Reviews15 helpful votes8.0“Nice Hotel”- • Leisure trip
- • Solo traveler
- • Double Room Säntis
- • Stayed 3 nights
- • Submitted from a mobile device
Friendly helpful staff and simple clean rooms.
Stayed in July 2025
-
Reviewed: June 29, 2025
Laura
United Kingdom20 Reviews9.0“Lovely staff and fantastic breakfast with good amount of choice. Great location.”- • Leisure trip
- • Couple
- • Double Room Säntis
- • Stayed 1 night
- • Submitted from a mobile device
The decor in our room was a little bit dated, compared with other places we’ve stayed at, although it felt homely.
Spacious and clean room. Lovely, friendly staff and a really good breakfast.
Stayed in June 2025
-
Reviewed: June 19, 2025
Ingrid
Switzerland29 Reviews9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Double Room Säntis
- • Stayed 1 night
- • Submitted from a mobile device
Everything ok
Simple but clean
Stayed in June 2025
-
Reviewed: June 16, 2025
David
United Kingdom202 Reviews5 helpful votes8.0“Fine for a one night stopover.”- • Leisure trip
- • Solo traveler
- • Double Room Säntis
- • Stayed 1 night
Restaurant is closed out of winter season. The next hotel a short walk away had a restaurant serving very good food.
Very convenient hotel on the main road with plenty of parking. Good room and breakfast. Pleasant staff.
Stayed in June 2025
-
Reviewed: May 13, 2025
Sukayna
Germany4 Reviews9.0Wonderful- • Leisure trip
- • Group
- • Double Room Säntis
- • Stayed 1 night
Everything was perfectly organized, great location, excellent view and delicious breakfast. Would definitely return!
Stayed in April 2025
-
Reviewed: February 15, 2025
Susanne
Switzerland24 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room Säntis
- • Stayed 1 night
- • Submitted from a mobile device
No Dinner provided. Staff gone after 5pm.
Big room provided.
Stayed in December 2024
-
Reviewed: January 27, 2025
Berni88
Switzerland14 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room Säntis
- • Stayed 1 night
Rooms are a bit outdated but bed was really comfortable and bathroom was good.
Säntis Lodge was great! Clean, comfy, and family-friendly with a fun games room. The restaurant was perfect after skiing, and breakfast was good. Would stay again.
Stayed in January 2025
-
Reviewed: December 23, 2024
Yh
Switzerland90 Reviews14 helpful votes9.0“Comfortable Stay”- • Leisure trip
- • Family with young children
- • 4-Bed Room with privat bathroom on same floor
- • Stayed 1 night
- • Submitted from a mobile device
I guess it’s low season, the restaurant are unfortunately closed, we have to drive in snow to look for foods .
New renovated rooms, location is good and staff are perfectly nice .
Stayed in December 2024
-
Reviewed: September 23, 2024
Thomas
Switzerland49 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Double Room Säntis
- • Stayed 1 night
- • Submitted from a mobile device
Very friendly staff at reception
Stayed in August 2024
-
Reviewed: September 5, 2024
Judith
United Kingdom32 Reviews3 helpful votes8.0“A comfortable lodge.”- • Leisure trip
- • Couple
- • Double Room Säntis
- • Stayed 1 night
- • Submitted from a mobile device
No coffee making facilities in the room.
Lovely location with mountain and valley views, comfortable lodge style property. Good breakfast and good value. Free car parking on site.
Stayed in September 2024
-
Reviewed: August 18, 2024
Sandra
Switzerland9 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Double Room Säntis
- • Stayed 1 night
- • Submitted from a mobile device
Big rooms, very friendly staff, good breakfast
Stayed in July 2024
-
Reviewed: June 19, 2024
Suet
United Kingdom12 Reviews8.0“Stunning sc”- • Leisure trip
- • Couple
- • Double Room Säntis
- • Stayed 1 night
- • Submitted from a mobile device
We couldn't find an English local map of the area.
Very clean. Staff are very friendly. Beautiful location.
Stayed in June 2024
-
Reviewed: May 13, 2024
Harshita
Germany35 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Double Room Säntis
- • Stayed 1 night
Breakfast spread could have been better. Very limited options
The property is cute and nice. Room size was huge and all the needed facilities were available. It was quite clean and peaceful.
Stayed in May 2024
-
Reviewed: January 18, 2024
Magda
Poland6 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Double Room Säntis
- • Stayed 2 nights
- • Submitted from a mobile device
Rooms are not soundproofed. You can hear your neighbors and people in the corridor. Someone tried to get into our room in the middle of the night, and doors were extremely loud when he tugged the door handle. The restaurant has its own rules when you can order something and where you can sit to eat, so you feel uncomfortable.
Perfect location Parking places available Possible to come after 6 p.m. Rooms clean, even if old-modern View from the window, a balcony Breakfast ok
Stayed in January 2024
-
Reviewed: January 2, 2024
Sanket
Switzerland11 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Apartment with Balcony
- • Stayed 4 nights
- • Submitted from a mobile device
Old property
Friendly staff Good sized rooms Kids Cinema Close to the ski lift
Stayed in December 2023
-
Reviewed: July 15, 2023
Genevieve
France91 Reviews7 helpful votes8.0“Family oriented and very nice place”- • Leisure trip
- • Family with young children
- • Apartment with Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing really except that the “3rd” bed was not as comfy as the two others.
We rented a room for 3 adults and got an apartment which made the space huge with 2 bathrooms, 2 living rooms and 2 balconies. The hotel is well located 5 minutes’ walk from a bus stop (bus every half hour). Very pleasant stay.
Stayed in July 2023
-
Reviewed: July 14, 2023
Ricard
Norway12 Reviews1 helpful vote8.0“Simple but clean and with friendly staff.”- • Leisure trip
- • Family with young children
- • Double Room Neuenalpspitz
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast was not much to write home about - few options, and most of them were very sweet. Would have appreciated if they had summer linens instead of winter ones in 30 degrees.
Randomly had to check in here when a storm came and we had a tent. Very friendly staff, nice rooms with a huge balcony, small activity room for kids.. Easy to park.Good value for money
Stayed in July 2023
-
Reviewed: April 13, 2023
Christoforos
Cyprus29 Reviews2 helpful votes9.0“Excellent location”- • Leisure trip
- • Group
- • Apartment with Balcony
- • Stayed 5 nights
Sometimes in the afternoons the room was cold. Breakfast had the essentials
Excellent location, near snowy mountains, a scenic river, lakes, and the lift to Chasserrung. Only one hour from Zurich airport.
Stayed in April 2023
-
Reviewed: April 13, 2023
Christoforos
Cyprus29 Reviews2 helpful votes9.0“enjoyable stay”- • Leisure trip
- • Family with young children
- • Double Room Säntis
- • Stayed 4 nights
Sometimes in the afternoons the room was a bit cold.
it was a perferct location , near to snowy mountains,a small scenic river, lakes and the lift to chasserungg. Only one hour from Zurich airport. Big confortable. rooms with a view we really enjoyed. Helpful hotel staff .The people at the restaurant were very helpful and the food was good. it was an enjoyable stay.
Stayed in April 2023
-
Reviewed: April 11, 2023
Lorenzo
Luxembourg17 Reviews7.0Good- • Leisure trip
- • Couple
- • Double Room Säntis
- • Stayed 2 nights
Breakfast could have been better organised and food was scarce
Staff was very polite and helpfull
Stayed in April 2023
-
Reviewed: March 6, 2023
Ermar
Switzerland24 Reviews8 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room Säntis
- • Stayed 3 nights
Quality of breakfast was very good but they would need to replace whatever is consumed faster, for the people who come late... Mattresses in some rooms should be replaced, they are not comfortable enough and seem pretty old.
Location of the hotel was perfect, walking distance from the lifts.. moreover it was a family-friendly hotel with a very nice room for kids to play when parents were dining. There is also kids cinema and a playroom with ping pong which kids enjoyed very much, we will definitely visit this place again in the future.
Stayed in February 2023
Guests also reviewed these properties:
-
Marineland Beachfront AccommodationNapier, New Zealand
-
Traveland Poiana BrasovPoiana Brasov, Romania
-
Nassima Tower Hotel ApartmentsDubai, UAE
-
Ellis EcotelLegazpi, Philippines
-
Hotel AlexandraMegas Yialos-Nites, Greece
-
Villa MarivessusAlghero, Italy
-
Apartament Alba IuliaChişinău, Moldova
-
Affittacamere Nel Cuore Di FirenzeFlorence, Italy
