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Reviews of Sedartis Swiss Quality Hotel 4 stars

Bahnhofstrasse 16, 8800 Thalwil, Switzerland

#1 of 1 hotels in Thalwil

Guests' Choice

Review score

Based on 271 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    7.7

  • Free WiFi

    8.8

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Showing 1 - 60

  • Reviewed: 14 July 2018

    10
    Location - near to the train station, near to the main...
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Location - near to the train station, near to the main shopping street in Thalwil, wonderful roof terrace with view of the lake. Excellent restaurant for dinner and breakfast.

    Stayed in July 2018

  • Reviewed: 16 June 2018

    8.8
    Location is great and staff is friendly and helpful.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    Price was a little on the high side for the basic rooms. Needed an extra pillow or two.

    Family room was two rooms with adjoining interior doors, which worked well for our situation, but wasn't anything unique for a family. Location next to Thalwil train station was perfect, and town of Thalwil had plenty of food/shopping options as needed.

    Stayed in June 2018

  • Reviewed: 3 June 2018

    8.3
    Just stayed for a night
    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast team was pretty bad. One guy had to do nearly everything alone and his boss was kind of letting him hang out to dry. He let him serve all the tables instead of being a good role model and helping serve the guests with the apprentice. We got our coffee half way through breakfast which for a hotel of this standard was too late. A croissant was from the day before, otherwise the food was pretty decent.

    Friendly and helpful receptionists Room was nice and clean. Comfortable beds.

    Stayed in June 2018

  • Reviewed: 21 May 2018

    10
    Allround Excellent Hotel, great service and helpful staff
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent customer service, friendly and efficient. The room was modern, clean and spacious and had everything you need, including a large safe! The bed was very comfortable and the linen fresh and crisp. Will stay again and would highly recommend the Hotel

    Stayed in May 2018

  • Reviewed: 1 May 2018

    10
    Excellent experience and comfortable holiday with lake view
    • Business trip
    • Group
    • Standard Queen Room
    • Stayed 1 night

    Nothing

    Location is very convenient, train station is right next to hotel. Room size and hygiene is extra ordinary. Lake view from the room in beautiful. Staff is very friendly and cooperative. Hotel upgrades you to better rooms subject to availability. Over all i had a good experience staying in this hotel for second time. And i would prefer the same hotel on next visit to Zurich.

    Stayed in April 2018

  • Reviewed: 20 April 2018

    9.2
    Beautifully designed hotel with brave choice in colours and...
    • Business trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Beautifully designed hotel with brave choice in colours and a charming balcony with a view The lines, materials and colour in the bathroom was a nice surprise The breakfast was delicious

    Stayed in March 2018

  • Reviewed: 26 January 2018

    8.3
    Nice, friendly and complete, but with a price.
    • Business trip
    • Group
    • Comfort Twin Room
    • Stayed 1 night

    Switzerland isn't cheap. Compared to other countries is the hotel quite expensive. The restaurant is good but comes also with a price.

    Rooms are nice and clean. The temperature was quite high and this can a bit too hot. The employees are very friendly and helpful. There are 2 kinds of breakfast, a business version, which is much cheaper than the buffet but after a few days you'll want a bit more and then the breakfast buffet is excellent!

    Stayed in January 2018

  • Reviewed: 3 January 2018

    8.8
    good value (for Switzerland !) good location, nice staff, exceptionally clean
    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 3 nights

    The room was unbelievably hot and can only be altered by the staff (which they did but I did not sleep during the first night as it was so hot & there are no opening windows in the rooms) The pillows have virtually no filling and I had to request additional pillows as there are no spare pillows in the rooms, again the staff were very helpful & sorted both problems straight away but it would be easier to have heating controls and spare pillows in the rooms

    hotel was spotlessly clean and the staff were very helpful, good location next to the railway station so only 20 minutes from Zurich centre but nice and quiet

    Stayed in January 2018

  • Reviewed: 17 September 2017

    9.6
    , Very nice rest
    • Leisure trip
    • Couple
    • Superior Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Nothing because all was perfect

    All was perfect (bedroom very clean, staff friendly, breakfast very good...) Bed very confortable, no noise...we slept very wel

    Stayed in September 2017

  • Reviewed: 11 September 2017

    6.7
    Good, get better pillows
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillows, bed kept dividing in half

    Friendly staff, did all they could to help, the hotel was clean, however the pilows were horrible, I couldn't sleep, bed divided in half

    Stayed in September 2017

  • Reviewed: 11 September 2017

    10
    Great stay, would definitely come back!
    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 2 nights

    Great place to stay. The rooms are very clean with modern furniture. The staff was very friendly, especially with our two children (age 1,5 and 4 years). We really enjoyed being at Sedartis Hotel. We stay at hotels frequently, both for leisure and business purposes and this was definitely one of the best experiences we've had recently. A big plus were the blinds and curtains so that the room was quite dark and the kids slept long in the mornings. There was nothing fancy, but just everything as it should be meeting our expectations: clean, quiet, excellent service and delicious food.

    Stayed in September 2017

  • Reviewed: 26 July 2017

    10
    Great location.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    There is a mouse in one of our rooms.... and the staff ask us to stay there and catch it😰..... but after 10 minutes the staff came to our rooms again and say sorry ... we were ask to check in other rooms .... should offer us breakfast as well🙈

    Great location... near to train station...10 minutes train to Zurich HB... there is cruise deck nearby if you use cruise at Lake Zurich.... three halal food outlets infront of this hotel... beds are clean and comfy... toilets are clean...no breakfast to comment...

    Stayed in July 2017

  • Reviewed: 19 April 2017

    7.1
    spotlessly clean but pricey- like everything in Switzerland
    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 4 nights

    The room was unbelievably hot and we could not find any way to alter the heat as there did not appear to be any controls or source of heating/cooling in the room. It was April and we slept with the balcony door open all night but it was still far too hot in the room There are no coffee making facilities in the room so you are forced to use the mini bar or pay for a coffee in the hotel bar

    The staff were very friendly and the hotel was very clean and quiet

    Stayed in April 2017

  • Reviewed: 13 February 2017

    7.5
    Great service!
    • Leisure trip
    • Group
    • Comfort Twin Room
    • Stayed 2 nights

    I like everything. the only thing that could have been better is that one or another employee could be a little warmer to guests... maybe it was a bit of stress... so no big thing...

    Stayed in February 2017

  • Reviewed: 10 February 2017

    7.1
    OVERPRICED. Not worth the $$$.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    CRAZY OVERPRICED!! Breakfast extra AND very expensive 26chf for a very limited choice - I didn't take it but I saw the buffet options - NOT worth even 10 chf! This hotel is NOT worth 200+ chf per night for the smallest cheapest room! No free transportation tickets. NOTHING is included in those 205-215 chf per night for a tiny room...

    Close to train station. Location. Clean rooms. Responsive staff.

    Stayed in February 2017

  • Reviewed: 16 October 2016

    7.9
    swiss quality & swiss price
    • Leisure trip
    • Family with young children
    • Club Room
    • Stayed 4 nights

    Only downside I'll say price. With that price I could have booked two rooms in nearby location .

    This was our second time in this hotel . We stayed 4 nights this time.The hotel location is very convenient if somebody want to access localtransport. Club Room was reasonabily large for family like us with 2 toddler. Enough towels and toilet acceries were available. Room was very neat and clean as you may expect from swiss hotels. Atmosphere favouable to buisness traveller. Check in and out was super fast. coffee machine was a good touch.. we prepared our coffee evey day.

    Stayed in October 2016

  • Reviewed: 29 September 2016

    7.9
    Comfortable, clean and convenient but had an issue with the AC
    • Leisure trip
    • Couple
    • Club Room
    • Stayed 2 nights

    The AC didn't work and since the hotel is at the train station and the room was facing it, keeping the window open was very noisy. We had to request a fan.

    Excellent breakfast, neat and clean room with huge balcony, proximity to the train station yet with good windows to keep the noise out.

    Stayed in September 2016

  • Reviewed: 19 September 2016

    8.3
    I stayed here instead of an airport hotel as it was right at...
    • Business trip
    • Solo traveller
    • Superior Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    I'm tired of two single mattresses pushed together to make a "double".

    I stayed here instead of an airport hotel as it was right at the Thalwil train station on the way to somewhere down the lake. Nice room overlooking the lake. Restaurant opened late was good as well.

    Stayed in September 2016

  • Reviewed: 16 August 2016

    7.9
    We regularly return as we have family nearby
    • Leisure trip
    • Family with older children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Very convenient hotel in vicinity of Zurich, properly priced in a very expensive city!

    Location, although cannot sleep with open windows if your room is on side of train station.

    Stayed in August 2016

  • Reviewed: 24 June 2018

    9.6
    Very nice property, great location
    • Leisure trip
    • Family with young children
    • Club Room
    • Stayed 1 night

    Very nice property, great location

    Stayed in June 2018

  • Reviewed: 18 June 2018

    9.2
    Modern comfortable room in central location
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good location next to train station and bus. Modern room with nice outfit. Very comfortable. Staff was friendly.

    Stayed in June 2018

  • Reviewed: 10 June 2018

    9.6
    Clean, friendly staff
    • Business trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Slightly overpriced including the price of the breakfast, but I guess this is like everything else in Zurich...

    Clean, friendly staff

    Stayed in June 2018

  • Reviewed: 21 April 2018

    9.6
    Free Upgrade, sea view, friendly staff
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Free Upgrade, sea view, friendly staff

    Stayed in April 2018

  • Reviewed: 2 April 2018

    9.2
    Perfect location- next to Thalwil train station.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect location- next to Thalwil train station. The rooms are clean and comfortable for family.

    Stayed in March 2018

  • Reviewed: 3 January 2018

    8.8
    Unforgettable new year's eve.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    Unforgettable new year's eve.

    Stayed in January 2018

  • Reviewed: 26 December 2017

    10
    all perfect
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    all perfect

    all perfect

    Stayed in December 2017

  • Reviewed: 23 November 2017

    9.6
    A different and pleasing experience.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Really interesting and quirky room (in a nice way). Run with Swiss precision.

    Stayed in November 2017

  • Reviewed: 19 September 2017

    9.6
    I have enjoyed my staty very much
    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing everything was perfect

    The garden attached to the room in level -1

    Stayed in September 2017

  • Reviewed: 2 September 2017

    10
    Excellent
    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Friendly staff, great location, great view

    Stayed in August 2017

  • Reviewed: 24 August 2017

    10
    Good size of rooms. Conveniently located with friendly staff
    • Leisure trip
    • Family with young children
    • Club Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything is perfect

    Room size and cleaness

    Stayed in August 2017

  • Reviewed: 30 May 2017

    8.8
    Modern everything.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Flat thin pillows

    Modern everything.

    Stayed in May 2017

  • Reviewed: 30 May 2017

    10
    Restoran, bad service, no knowledge of English langue
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Restoran, bad service, no knowledge of English langue

    Stayed in May 2017

  • Reviewed: 2 January 2017

    8.3
    Great one night stay!
    • Leisure trip
    • Couple
    • Superior Double Room with Lake View
    • Stayed 1 night

    Very friendly staff during check in and out. Nice size rooms and comfy bed. Lovely view of the lake.

    Stayed in January 2017

  • Reviewed: 5 November 2016

    10
    Lovely place!
    • Business trip
    • Solo traveller
    • Superior Double Room with Lake View
    • Stayed 4 nights
    • Submitted via mobile

    No chairs or similar in the balcony

    Lovely place!

    Stayed in November 2016

  • Reviewed: 3 October 2016

    8.3
    Interior&view
    • Leisure trip
    • Couple
    • Superior Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Shower, terrace could have had some furniture

    Interior&view

    Stayed in October 2016

  • Reviewed: 24 September 2016

    8.3
    Nice business hotel with great breakfast
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom is a bit small

    Clean, modern rooms. Friendly staff and a great breakfast buffet.

    Stayed in August 2016

  • Reviewed: 12 September 2016

    9.6
    Great location and excellent food, the Zürig'schnatzlets...
    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 3 nights

    A bit pricey...but this is switzerland after all.

    Great location and excellent food, the Zürig'schnatzlets are the best I've found anywhere.

    Stayed in August 2016

  • Reviewed: 4 September 2016

    9.2
    Good, varied breakfast.
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    No air conditioning (or we didn't find it)

    Good, varied breakfast. Friendly, helpful, professional staff.

    Stayed in September 2016

  • Reviewed: 3 September 2016

    8.8
    Have a very good place
    • Business trip
    • People with friends
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room are small a little

    Have a very good place

    Stayed in September 2016

  • Reviewed: 21 August 2016

    7.5
    The cocktails and the diner were great.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The decoration and furniture of the lounge are ugly. The hotel rooms are too expensive for what they are.

    The cocktails and the diner were great.

    Stayed in August 2016

  • Reviewed: 18 August 2016

    9.6
    Excellent hotel close to Zürich and lake
    • Business trip
    • Family with older children
    • Comfort Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Very nice premises, nice roof top bar/restaurant and friendly and service minded staff

    Stayed in August 2016

  • Reviewed: 3 August 2016

    7.1
    localtion was amazing and the staff very friendly.
    • Leisure trip
    • Couple
    • Superior Double Room with Lake View
    • Stayed 1 night

    breakfast. for 52CHf I expect more than bread and confitur

    localtion was amazing and the staff very friendly.

    Stayed in August 2016

  • Reviewed: 2 August 2016

    8.8
    the choice at the breakfast was really good.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    couldn't change the air condition in the room

    the choice at the breakfast was really good.

    Stayed in July 2016

  • Reviewed: 19 July 2016

    8.8
    Great stopover easy access from motorway
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Only there for a one night stopover.We had lovely views of lake clean bright large room comfortable bed and pillows

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 22 May 2016

    9.6
    Large spacious room with wonderful views over the lake.
    • Leisure trip
    • Couple

    The two single beds were a little narrow.

    Large spacious room with wonderful views over the lake. Great choice of bedding and pillows. Amazing selection at breakfast. Very convenient for the station and 10min ride into Zurich or ferry station just down the hill where you could catch a ferry to Zurich. Helpful, pleasant staff and a cheerful atmosphere if you sat downstairs for drinks or coffee.

  • Reviewed: 10 September 2015

    9.2
    Excelant treatment and hospitality from the staff,especially...
    • Leisure trip
    • Family with young children

    they have no AC and it was bit hot

    Excelant treatment and hospitality from the staff,especially the manager who went so far with planning for us to visit some family attraction sites

  • Reviewed: 11 August 2015

    8.8
    Great location to get around as close to station, staff very...
    • Leisure trip
    • Couple

    Would be great to have AC as it was very hot, no balcony furniture

    Great location to get around as close to station, staff very friendly, very clean and good food

  • Reviewed: 6 August 2015

    7.9
    Location was good and they have a parking garage.
    • Business trip
    • Solo traveller

    To get free WiFi you need to do "SMS login" which i refuse to do, breakfast selection was limited and bread was not crispy fresh.

    Location was good and they have a parking garage.

  • Reviewed: 30 July 2015

    8.3
    Staff responses to enquiries/requests friendly...
    • Leisure trip
    • Couple

    No bad experiences: however Ch26francs per person too expensive for regular breakfasting.

    Staff responses to enquiries/requests friendly atmosphere, great location for access to travel means, lakeside, local shops

  • Reviewed: 21 March 2015

    10
    The location of the hotel next to the train station and...
    • Business trip
    • Solo traveller

    The double bed isn't really double. It is two single beds attached with two single covers. All are things were perfect.

    The location of the hotel next to the train station and center Thalwil shopping promenade as well as being at a walking distance from Lake Zurich made so easy going around. The staff are so hospitable and courteous.

  • Reviewed: 19 May 2016

    7.9
    Great breakfast, friendly stuffs.
    • Business trip
    • Couple

    Great breakfast, friendly stuffs.

  • Reviewed: 24 January 2016

    9.2
    The bed is separated for a couple
    • Leisure trip
    • Couple

    The bed is separated for a couple

  • Reviewed: 22 January 2016

    10
    The staff were friendly and the rooms were comfortable.
    • Leisure trip
    • Solo traveller

    The staff were friendly and the rooms were comfortable.

  • Reviewed: 30 December 2015

    9.2
    Nice and large room
    • Leisure trip
    • Solo traveller

    A bit noisy: I could clearly hear slamming doors in the corridor.

    Nice and large room

  • Reviewed: 22 October 2015

    8.3
    Nice hotel in a good location near public transport and...
    • Leisure trip
    • Couple

    I would have liked tea and coffee making facilities.

    Nice hotel in a good location near public transport and shops.

  • Reviewed: 24 September 2015

    8.8
    no fuss internet, basics were all great
    • Solo traveller

    a golfing facility but no gym

    no fuss internet, basics were all great

  • Reviewed: 27 August 2015

    9.6
    The staff was brilliant!
    • Leisure trip
    • Couple

    It is rather expensive for leisure guests..

    The staff was brilliant!

  • Reviewed: 23 July 2015

    7.5
    The view is amazing
    • Leisure trip
    • Group

    Dont stay at the hotel during hot weather there is no aircon nor fan

    The view is amazing

  • Reviewed: 23 June 2015

    8.3
    Quiet, clean
    • Leisure trip
    • Couple

    Quiet, clean

  • Reviewed: 1 February 2015

    7.9
    Rest was fine by me:)
    • Business trip
    • Group

    Sultry room, so most probably some issue with the AC.

    Rest was fine by me:)

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