Seestrasse 58, 3700 Spiez, Switzerland
#2 of 27 hotels in Spiez
Guests' ChoiceBased on 145 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
9.3
Facilities
9.1
Staff
9.4
Value for money
8.2
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 22, 2024
Heloisa
Brazilbeautiful views, restaurant and room.
Stayed in April 2024
Reviewed: April 20, 2024
Heloisa
BrazilBelle Epoque Restaurant, Wonderful place to enjoy the view, exquisite menu, unforgettable!
Stayed in April 2024
Reviewed: April 19, 2024
Heloisa
BrazilStunning views, silence, the hotel is beautiful, exquisite cuisine.
Stayed in April 2024
Reviewed: February 26, 2024
Rita
SwitzerlandView, amazing spa facilities, perfect hotel breakfast.
Stayed in February 2024
Reviewed: February 15, 2024
Nataliya
SwitzerlandWe go to Eden for 2 major reasons: the spa and the restaurant. Room comfort also plays a role. This time we payed for the room higher price than before and got quite small room with small double bed and tiny bathroom with a sliding door which did not slide well… So I think the room was overpriced Spa was good as usual! We enjoyed 👍 Restaurant: Compared to previous stays we noticed a visible drop in food taste and presentation (we compare chef‘s menu at dinner) and restaurant service overall. It seems that the restaurant crew has changed
It was always a good hotel, which we liked to visitIt. It has great location, comfortable rooms, good spa area and good restaurant
Stayed in February 2024
Reviewed: January 25, 2024
Huda
United Arab EmiratesI was happy
Stayed in January 2024
Reviewed: December 27, 2023
Jacqui
AustraliaN/A
Breathtaking view from our balcony ( bay view room). Had a magical Xmas eve with special treat on the balcony! Wonderful experience.
Stayed in December 2023
Reviewed: October 13, 2023
Desiree
United States of Americabed was too small and not much support on bed and pillow. bathroom is open in the room, not much privacy as the bathroom is not a separate room.
It's a beautiful hotel, the pictures in here do not make justice. I will go back and recommend this hotel to anyone looking to stay in this region. 10min away from the train station, there's bus/public transportation available (it's included in the fees you pay). Excellent location to go in the boat through the lake, beautiful restaurant in and out of the hotel. Quiet location to enjoy a peaceful holiday.
Stayed in September 2023
Reviewed: October 8, 2023
Huiwen
SingaporeOverall is good, breakfast is nice!
Stayed in October 2023
Reviewed: September 30, 2023
Amna
AustraliaThat we couldn’t stay longer
Absolutely everything was perfect. We had a wonderful stay. The staff at the front desk are brilliant.
Stayed in September 2023
Reviewed: September 27, 2023
Sean
IrelandGood facilities and great breakfast
Stayed in September 2023
Reviewed: August 31, 2023
Sultan
Saudi ArabiaNothing
The staff in this hotel is kind and hospitality. I thank them so much for everything I never forget them.
Stayed in August 2023
Reviewed: August 27, 2023
Fernando
United States of AmericaOne of the front desk persons and he was not only unhelpful and rude. We ask for restaurant recommendations and he send us to google it
The view
Stayed in July 2023
Reviewed: August 23, 2023
Robin
New ZealandThe high prices. I stayed here twice before and the bar meals were reasonable, but now the'yre off the scale.
Highest standards of décor and cleanliness. Beautiful antique furniture. The hotel's position, with gorgeous lake views, make it something special.
Stayed in August 2023
Reviewed: August 15, 2023
Daniele
SwitzerlandThe room the balcony, the view
Stayed in August 2023
Reviewed: August 2, 2023
Priya
United KingdomThe spa facilities were amazing, it was super dog friendly. Perfect locations for walking and relaxing. Beautiful little town to explore, and close to all the amazing sites in Bernese oberland for a day trip. The food at the hotel was really delicious, and the staff was super helpful!!
Stayed in July 2023
Reviewed: July 10, 2023
Puangrat
ThailandLocation is nice and quiet.
Stayed in July 2023
Reviewed: June 29, 2023
Andre
SwitzerlandRoom was a bit dated
Bed, breakfast
Stayed in June 2023
Reviewed: June 14, 2023
Davison
United States of AmericaIf you are trying to make day trips to Jungfraujoch or any other destinations via Lauterbrunnen, this location is inconvenient.
It's a beautiful facility and the staff are very good at making you feel comfortable and welcome.
Stayed in June 2023
Reviewed: June 7, 2023
Xi
SwedenIt will be great to get shuttle service between hotel and train station.
The spa and sauna was excellent. Breakfast is the best during my one week stay in Switzerland.
Stayed in June 2023
Reviewed: April 23, 2023
Zsuzsanna
HungaryNothing to mention, it was amazing!
Eveything was amazing!!! The setting is breathtaking, excellent spa, friendly and super-helpful staff, good food, comfy rooms. And the masseuse, Barbara, is an absolute miracle worker! We’ll be back for sure!
Stayed in April 2023
Reviewed: April 13, 2023
Ruechukorn
Thailand-
wonderful services and staffs
Stayed in April 2023
Reviewed: January 28, 2023
Ivan
Switzerlandfantastic restaurant and spa, even at winter, with excellent service
Stayed in January 2023
Reviewed: December 29, 2022
Francois
SwitzerlandNothing
Spa and pool, Kind attention and professional service from staff
Stayed in December 2022
Cancún, Mexico
Görlitz, Germany
Ulm, Germany
Bréviandes, France
Tuéjar, Spain
Štrbské Pleso, Slovakia
Alaçatı, Turkey
Alleppey, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content