Gempenstrasse 60, 4053 Basel, Switzerland
#26 of 65 hotels in Basel
Guests' ChoiceBased on 623 hotel reviews
8.5Cleanliness
8.9
Comfort
8.8
Location
9.2
Facilities
8.5
Staff
8.9
Value for money
8.5
Free Wifi
8.6
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End of dialog contentReviewed: September 8, 2025
Panat
ThailandLocation very close to train station it’s very easy for me to took it to Paris
Very clean and comfortable for stay with familly, share kitchen very large ^^
Stayed in September 2025
Reviewed: September 8, 2025
Guillaume
SingaporeNo AC, quite warm at night
Good location
Stayed in August 2025
Reviewed: September 6, 2025
Elena
SwitzerlandCalm friendly and pleasant
Stayed in September 2025
Reviewed: September 2, 2025
Nicola
United KingdomNothing-maybe fridge could be improved but very minor!
Great stay. Very accommodating, friendly staff and comfortable, well located accommodation in the apartment
Stayed in August 2025
Reviewed: September 1, 2025
Sercan
TurkeyN/A
Easy check-in & check-out, free room upgrade, cleanliness, and location. We loved everything. Thank you.
Stayed in August 2025
Reviewed: August 28, 2025
Min
AustriaIt wasnt big problem for one night, but there's no TV or frige in the room. There is common kitchen next to lobby but it was crowded.
Modern & quite spacious room. Lobby area is cool.
Stayed in August 2025
Reviewed: August 26, 2025
Rebecca
United KingdomNothing
Really friendly and helpful staff, location good and close to everything. Was nice to have a balcony to sit out in the sun. Nice coffee! Comfy beds!
Stayed in August 2025
Reviewed: August 25, 2025
Cher
NetherlandsNothing.
We booked an apartment. It was great for a family of 4 with 2 teenage boys. They had separate beds for the boys, which was great. There was a small fridge, coffee maker and water kettle. Great for a simple breakfast.
Stayed in August 2025
Reviewed: August 20, 2025
Noorulain
GermanyI dont know whether its being green or just savings on cost, but setting temperature to 26.7°C for cooling, in this heat is just plain unfair. The rooms were uncomfortably warm.
Good location, the access to a fully equipped kitchen was great. The staff was very helpful as well.
Stayed in August 2025
Reviewed: August 16, 2025
Armando
NetherlandsEven though we rented a two bedroom apartment, it still had the feelings of staying in a very basic hostel (which is what they are next door). The room felt as if it was decorated with Ikea furniture and not as an apartment-hotel for families. If it would have been cheap, then fine. However, over 200 euros for one night, it does not deserve a guest rating of 8.5 (not from families at least).
Great location and kind staff. Loved the bar downstairs after a long drive to wind down and enjoy a beer with my partner before dinner. It's a welcoming vibe.
Stayed in August 2025
Reviewed: August 13, 2025
Djuradj
Bosnia and Herzegovina-
Everything is wonderful
Stayed in August 2025
Reviewed: August 11, 2025
Sam
Belgium- breakfast (way too expensive for what you get) - heat (rooms are super warm, there are fans in each room which helps, airco would be better) - parking at the hotel is a bit expensive
- location - free Basel Pass with Free public transport - spacious (appartment with 2 bedrooms) - clean - good beds - good showers - nice quiet area
Stayed in August 2025
Reviewed: August 4, 2025
Suzi
United KingdomA few bits in the room were broken, like the bin. We couldn't get the coffee machine to work but that could be our fault!
Beds very comfy,
Stayed in August 2025
Reviewed: August 2, 2025
Laura
United KingdomVery easy to check in. Rooms where spacious and clean.
Stayed in July 2025
Reviewed: August 2, 2025
Tina
United StatesNo person at check in, all through app/screens
Clean, comfy, quiet, useful information, nice coworking environment. Bathrooms were nice. Even though private room was in basement it had huge nice windows and comfortable temp plus very quiet for sleeping.
Stayed in July 2025
Reviewed: July 28, 2025
Einat
IsraelThe room was very simple and the AC doesn’t work- the staff explained it’s a policy. It was very hot in the room.
Super friendly staff and very convenient location.
Stayed in July 2025
Reviewed: July 26, 2025
Siu-ling
United KingdomConfused with the windows. They open to another window so no fresh air so was quite hot at night though a fan was provided.
Very quiet and nice location. Very near the main train station and near a high street with cafes and restaurants. The check in is very easy and simple. Lots of facilities
Stayed in July 2025
Reviewed: July 23, 2025
Emma
United KingdomVery warm inside.
Great location near train station. Comfortable and spacious.
Stayed in July 2025
Reviewed: July 20, 2025
Haidee
United KingdomBit dated and warm in the rooms. Poorly staffed if you need to speak to someone (although very friendly and helpful once you’ve located them).
Clean and convenient location very close to the train station. Looks to have good communal facilities (although we didn’t have time to use these).
Stayed in July 2025
Reviewed: July 15, 2025
Camelia
United KingdomEverything was great!
The apartment was really spacious, clean and had all the ammenities we needed. It was very close to shops and the train station. You could also book parking in advance to secure a spot (25 CHF) which really helped us!
Stayed in July 2025
Reviewed: July 11, 2025
Krisztina
HungaryTop floor has no air-condition, it has been really hot when we arrived.
Stayed in July 2025
Reviewed: July 10, 2025
Sarah
United KingdomCouldn’t get the air con to work and it was very hot in room at night
Clean, spacious, location was excellent. Easy check in.
Stayed in July 2025
Reviewed: July 8, 2025
Stephanie
United KingdomNothing we didn't like - it is just fairly basic.
Great location just a few minutes walk from the train station and tram stops. The BaselCard was great! Free public transport and we enjoyed half price entry to the zoo. Convenient and smooth check-in and check-out. Helpful staff. Free luggage storage.
Stayed in July 2025
Reviewed: July 8, 2025
Frank
NetherlandsDue to the weather in summer, the room was exceptionally hot when we got there, and there was only one small fan for the three of us, so we did not sleep very comfortably.
The hotel is in an excellent location and provided us with a Baselcard for travel on public transport in the city. The staff were very helpful and the room was clean.
Stayed in July 2025
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