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Reviews of Hotel Steinbock 3 stars

Landstrasse 146, 7250 Klosters, Switzerland

#4 of 25 hotels in Klosters

Guests' Choice

Review score

Based on 215 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.1

  • Location

    9.1

  • Facilities

    8.9

  • Staff

    9.3

  • Value for money

    8.8

  • Free WiFi

    9.3

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Showing 1 - 50

  • Reviewed: 7 March 2018

    10
    Klosters is amazing and the Hotel Steinbock made our stay that much more enjoyable!
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 4 nights

    Some kitchen utensils or cups so we could have tea. We did ask for the cups and they did send them up.

    The breakfast was great---the staff was amazing and incredibly helpful. The room size with the table for relaxing while having food added to the comfort of the room. The living room area was nicely situated. When we were not skiing we felt VERY comfortable just relaxing in the room. They even provided bath salts for a cozy bath!

    Stayed in March 2018

  • Reviewed: 13 August 2017

    9.2
    Comfortable ,well located traditional hotel in lovely resort
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 4 nights

    Restaurant is expensive - but that's Switzerland

    good sized room, helpful staff. The Davos/Klosters visitor card a real bonus - free travel on trains, buses and cable cars

    Stayed in July 2017

  • Reviewed: 2 January 2017

    8.3
    Always charming. The enormous price premium for a New Year's overnight was self-inflicted pain.
    • Couple
    • Junior Suite with Balcony
    • Stayed 1 night

    Too few lounges (only 2) in an otherwise great sauna room. Reception a bit on the cool side for guests who paid top, top price for a New Year's overnight. Only two water glasses in room, no other utensils.

    Fireplace in room (Junior Suite) functioned perfectly (no smoke), great ambience, outstanding beds, beautiful furnishing. Truly a charming experience.

    Stayed in January 2017

  • Reviewed: 29 November 2016

    6.3
    Nice but Expensive for what it was
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The Hotel was very nice, but that was really it, very expensive, however we did expect this being in cloisters, but would have also expected more facilities and a better restaurant for the money

    The Hotel was very nice, but that was really it, very expensive, however we did expect this being in cloisters, but would have also expected more facilities and a better restaurant for the money

    Stayed in November 2016

  • Reviewed: 27 October 2016

    10
    Lovely Hotel in a beautiful location.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    Nothing

    Great Hotel, great location. Staff were friendly and helpful, especially Maria on reception. Room was excellent with views up and down the valley.

    Stayed in October 2016

  • Reviewed: 26 September 2018

    10
    Lovely hotel
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    This was a beautiful property. Very well maintained. We actually stayed at the sister property as the Steinbeck was being renovated.

    Stayed in September 2018

  • Reviewed: 31 August 2018

    10
    upgraded to sister 4 star hotel due to works so did not stop...
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    upgraded to sister 4 star hotel due to works so did not stop here!

    Stayed in August 2018

  • Reviewed: 20 June 2018

    9.6
    great place to stay very good location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    nothing

    We were transferred to Hotel Vareina which was brilliant

    Stayed in June 2018

  • Reviewed: 16 March 2018

    8.8
    Very happy, great staff and very comforatble
    • Leisure trip
    • Solo traveller
    • 2 rooms
    • Stayed 3 nights

    Not being able to change the room temperature

    Friendly helpful staff and very comforatble

    Stayed in March 2018

  • Reviewed: 26 October 2017

    10
    Charming and classic
    • Group
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Good website

    Stayed in October 2017

  • Reviewed: 24 October 2017

    9.6
    Natasha was amazing help and made the trip even more special.
    • Leisure trip
    • Group
    • Suite with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    A long dark haired desk staff was not helpful.

    Natasha was amazing help and made the trip even more special.

    Stayed in October 2017

  • Reviewed: 2 September 2017

    7.5
    Good for short stays, but worse for holidays ( too noisy traffic )
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Noise from transit traffic ( located on main road )

    View ( to mountains and typically swiss landscape )

    Stayed in August 2017

  • Reviewed: 24 August 2017

    8.3
    Good restaurant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Good restaurant

    Stayed in August 2017

  • Reviewed: 21 August 2017

    10
    huge room, great breakfast
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    -

    huge room, great breakfast

    Stayed in August 2017

  • Reviewed: 2 August 2017

    10
    Excellent!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    Excellent location, confortable room, very friendly staff.

    Stayed in July 2017

  • Reviewed: 31 July 2017

    9.2
    The staff were very helpful
    • Leisure trip
    • Solo traveller
    • Junior Suite with Balcony
    • Stayed 3 nights

    The staff were very helpful

    Stayed in July 2017

  • Reviewed: 13 April 2017

    10
    excellent hotel
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights

    nothing

    staff extremely welcoming and friendly. Room very clean and perfect for our family.

    Stayed in April 2017

  • Reviewed: 13 February 2017

    8.8
    Thumbs-up!
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night

    Great place, nice and cosy atmosphere, well managed, EXCELLENT FOOD :)

    Stayed in February 2017

  • Reviewed: 12 February 2017

    7.1
    Good location for the slopes
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good location for the slopes

    Stayed in February 2017

  • Reviewed: 6 November 2016

    10
    five stars for comfort and cosiness
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    this hotel has that star comfort factor, warm and welcoming even when there is snow outside

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 April 2016

    9.6
    Superbly run, quiet, lovely spot with traditional swiss...
    • Business trip
    • Family with older children

    Superbly run, quiet, lovely spot with traditional swiss hospitality. Superb restaurant open for lunch and in the evenings. Lovely sun deck with furs and blankets, views and privacy.

  • Reviewed: 23 February 2016

    8.8
    professinal nice and polite team, neat and good rooms,...
    • Leisure trip
    • Group

    professinal nice and polite team, neat and good rooms, furnitures, bed and bath room, excelent food the team helped us with recomandations and advices. we felt care and good will

  • Reviewed: 7 January 2016

    9.2
    Comfortable beds and bedding/linen.
    • Leisure trip
    • Family with young children

    Slow wifi.

    Comfortable beds and bedding/linen. Lots of closets and storage space. Friendly and helpful staff. The deco a bit outdated, but very functional. Excellent restaurant.

  • Reviewed: 29 December 2015

    10
    Our dinner on Tuesday night was truly delicious.
    • Leisure trip
    • Family with older children

    Not a single bad experience!

    Our dinner on Tuesday night was truly delicious. The chef is excellent and our server was welcoming and efficient. We love the ambiance of the hotel from the rooms to the front desk to the dining room. Fabulous breakfasts, too!

  • Reviewed: 9 November 2015

    7.1
    Very nice room with the beautiful view of Gotchna.
    • Leisure trip
    • Family with older children

    We had some problems checking out as there was no one at the reception desk at 8AM. Also the breakfast is just ok because of the limited choice. No pastries or anything sweet and no vegetables either.

    Very nice room with the beautiful view of Gotchna. Good location. The railway station is walking distance, just minutes away.

  • Reviewed: 11 October 2015

    7.5
    The restaurant is brilliant.
    • Leisure trip
    • Couple

    Noise from kitchen door just underneath our room, noisy scraping went on all evening then again from 7 am. Kitchen will be redone (including sliding door) this autumn according to staff.

    The restaurant is brilliant.

  • Reviewed: 16 June 2015

    9.6
    Very nice place.
    • Leisure trip
    • Couple

    Very nice place. Very friendly and very helpful staff. Great breakfast and delicious dinner. Terrace with views over the mountains. A sauna would be a great plus when you return from a day of hiking or skiing.

  • Reviewed: 2 April 2015

    9.6
    The hotel is under new management, and its standards are...
    • Leisure trip
    • Couple

    The hotel is under new management, and its standards are still excellent. Only 300 meters from the Gotschnabahn and rail station, so excellent location for snowboarders/skiers. Simple, impeccably clean rooms, comfy beds, killer breakfasts, and lovely staff - all with wonderful mountains views, especially from the balconies of the south facing rooms.

  • Reviewed: 10 March 2015

    9.2
    Very comfortable warm welcoming hotel with excellent staff...
    • Leisure trip
    • Group

    Rooms at the front were a little noisy early in the mornings with snow ploughs, traffic building up, people leaving early and early deliveries. A room at the back would be perfect.

    Very comfortable warm welcoming hotel with excellent staff and high standard for 3 stars. Don't expect modern facilities, this is a traditional mountain hotel, well presented and cosy place to stay.

  • Reviewed: 26 February 2015

    9.6
    A lovely, clean and comfortable hotel located quite...
    • Leisure trip
    • Family with older children

    A lovely, clean and comfortable hotel located quite centrally and literally just a few minutes walk from the main cable car in Klosters. Lovely evening meals and breakfast.

  • Reviewed: 23 February 2015

    8.8
    The hotel was friendly and very clean.
    • Leisure trip
    • Couple

    Klosters has nothing to do apart from skiing. The shops are very expensive, restaurants too, and so busy you need to book to guarantee a table anywhere.

    The hotel was friendly and very clean. A lift was available which was useful. Hotel very warm, almost too warm. Breakfast superb and nothing too much trouble, always plenty as they kept it topped up. Very central to Klosters and the mountains for skiing. Buses great and easy to use, likewise the trains. People all talk English.

  • Reviewed: 21 February 2015

    6.3
    Kitchen and restaurant, mountains
    • Leisure trip
    • Couple

    - tourisme tax was first surcharged on the bill, although it was inculded on my booking.com booking. Staff was not amused about us finding this mistake but finally changed it... - rare changes at breakfast - wellness linked on website of hotel steinbock is at hotel vereina (5 minutes away) and is charged by 25,- CHF extra per person per visit

    Kitchen and restaurant, mountains

  • Reviewed: 18 February 2015

    8.8
    Located well in centre of village with 5 minutes walk to...
    • Leisure trip
    • Family with young children

    All eas good with Swiss service at its best.

    Located well in centre of village with 5 minutes walk to skilifts. High quality throughout with priceworthy half board in hotels restaurant which also served great breakfasts.

  • Reviewed: 12 February 2015

    8.3
    I loved the breakfast (included champagne), the excellent...
    • Leisure trip
    • Group

    The restaurant staff was less than friendly. And the hotel doesn't have an in-house sauna.

    I loved the breakfast (included champagne), the excellent location to the gondola, the restaurant and the facilities. The room was spacious and had a wonderful view.

  • Reviewed: 10 February 2015

    9.2
    Location was great, 5 mins walk from Parsenn cable car.
    • Leisure trip
    • Couple

    Location was great, 5 mins walk from Parsenn cable car. We had dinner in the hotel every night and the food was very good. Breakfast choice was plentifull. Room was spacious, with view towards Parsenn. Hotel staff was very helpfull and courteous.

  • Reviewed: 19 May 2016

    9.2
    5 minute walk to the train station and 20-15 minute walk to...
    • Leisure trip
    • Couple

    They only provide a toaster at breakfast on Sunday and no other days

    5 minute walk to the train station and 20-15 minute walk to many restaurants

  • Reviewed: 17 May 2016

    10
    Spacious triple room with mountain view.
    • Leisure trip
    • Family with young children

    Nothing

    Spacious triple room with mountain view.

  • Reviewed: 22 March 2016

    9.6
    Cozy hotel with pleasant staff.
    • Leisure trip
    • Couple

    nothing

    Cozy hotel with pleasant staff. And Klosters is not a bad place at all

  • Reviewed: 20 March 2016

    9.2
    Wellcoming staff, good food, fine rooms
    • Leisure trip
    • Group

    A bit far from the elevator, expensive

    Wellcoming staff, good food, fine rooms

  • Reviewed: 23 February 2016

    9.6
    Had a great stay, excellent location good value.
    • Leisure trip
    • Group

    Had a great stay, excellent location good value.

  • Reviewed: 21 February 2016

    6.3
    Location
    • Leisure trip
    • Couple

    No kettle in the room No bar Very average breakfasts

    Location

  • Reviewed: 20 October 2015

    10
    very nicely appointed
    • Leisure trip
    • Solo traveller

    the weather was awful, but the hotel couldn't fix that!

    very nicely appointed

  • Reviewed: 22 August 2015

    9.2
    Amazing staff.
    • Leisure trip
    • Group

    Amazing staff. Wifi quite annoying.

  • Reviewed: 21 August 2015

    9.6
    Relaxed atmosphere friendly staff and the excellent quality...
    • Leisure trip
    • Couple

    Nothing

    Relaxed atmosphere friendly staff and the excellent quality of the food would bring us back

  • Reviewed: 19 August 2015

    9.6
    Modern room, excellent food, staff made us felt welcomed and...
    • Leisure trip
    • Couple

    Modern room, excellent food, staff made us felt welcomed and were very attentitive

  • Reviewed: 28 July 2015

    10
    The staff were amazing
    • Leisure trip
    • Group

    Wifi was a little annoying.

    The staff were amazing

  • Reviewed: 28 July 2015

    7.9
    A visit in summer for a wedding, nothing bad at all to say...
    • Leisure trip
    • Couple

    A visit in summer for a wedding, nothing bad at all to say about this place

  • Reviewed: 1 July 2015

    10
    Lovely big room with balcony, very clean.
    • Leisure trip
    • Couple

    Only one and small lift.

    Lovely big room with balcony, very clean. Nice people, very good service and excellent breakfast buffet.

  • Reviewed: 10 February 2015

    8.8
    atmosphere in the winter
    • Leisure trip
    • Couple

    breakfast not up to the standard

    atmosphere in the winter facility is wonderful (rooms, restaurant etc)

  • Reviewed: 6 January 2015

    7.5
    Attentiveness of staff.
    • Leisure trip
    • Family with young children

    Attentiveness of staff. Especially night staff was very friendly and helpful. We arrived in the night and it was a pleasure to be greeted so warmly.

There are also 21 reviews without text. These impact the overall review score.

Showing 1 - 50

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