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Reviews of Sunstar Hotel Lenzerheide 4 stars

Voa Sporz 8, 7078 Lenzerheide, Switzerland

#12 of 30 hotels in Lenzerheide

Guests' Choice

Review score

Based on 306 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    7.9

  • Location

    8.9

  • Facilities

    7.8

  • Staff

    8.9

  • Value for money

    7.7

  • Free WiFi

    8.4

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Showing 1 - 27

  • Reviewed: 17 March 2018

    7.1
    Good value for money.
    • Leisure trip
    • Couple
    • Superior Plus Double Room
    • Stayed 5 nights

    The food was good but nothing special and the service effective but a little hasty. You can hear the neighbors talk. So not very good soundproofing.

    The room was very clean and comfortable.

    Stayed in March 2018

  • Reviewed: 17 February 2018

    7.9
    Nice choice. Some improvements to be made to become first choice
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 7 nights
    • Submitted via mobile

    Depending on when (at what time of the evening) you take the shower after skiing you may not get warm water. That’s very disappointing The cook at the breakfast “omelets corner” should stay every day, not only during the weekends. That would make a difference The water of the pool a little more warmer should’ve allowed us to enjoy it more We would’ve liked firmer beds and pillows

    I liked most the location and the breakfast. Also the welcome drink, it was a nice surprise. The staff was always correct

    Stayed in February 2018

  • Reviewed: 19 December 2016

    7.9
    Very friendly hotel
    • Leisure trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 2 nights
    • Submitted via mobile

    In some hotels in Lenzerheide, the ski pass is included in the room rate during low-season.

    Very friendly staff, discount at the local soorts shop, you can buy your skipass at the reception. Some of the rooms have recently been renovated. Cosy sauna and steam bath.

    Stayed in December 2016

  • Reviewed: 15 August 2016

    8.3
    They switched on the sauna although I came really late.
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night

    If there is no free parking, you have to pay 10 CHF for the garage even parking is offered as for free.

    They switched on the sauna although I came really late. Nice and really hot sauna.

    Stayed in August 2016

  • Reviewed: 12 July 2018

    7.5
    Breakfast
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel i a bit old

    Breakfast Personel is very friendly Position in the city center

    Stayed in July 2018

  • Reviewed: 28 February 2018

    8.3
    Loved the location and the friendliness of the staff
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights

    Bathrooms and Sauna on the small side

    Very friendly staff throughout the hotel

    Stayed in February 2018

  • Reviewed: 5 January 2018

    8.8
    Beautiful winter wonderland
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    NA

    Great location with wonderful views of the mountains. Very comfortable room and the restaurant was good. New Year Eve function was fun

    Stayed in January 2018

  • Reviewed: 25 July 2017

    10
    highly recommended
    • Leisure trip
    • Group
    • Economy Single Room
    • Stayed 1 night

    no complains

    everything

    Stayed in July 2017

  • Reviewed: 20 July 2017

    6.3
    Staff, free daily passes for gondella lifts, convenient...
    • Business trip
    • Solo traveller
    • Economy Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Absolutely same breakfasts choices day by day.

    Staff, free daily passes for gondella lifts, convenient location

    Stayed in July 2017

  • Reviewed: 12 July 2017

    8.3
    Nice swimming pool with sauna, good food, friendly staff:)
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night

    Nice swimming pool with sauna, good food, friendly staff:)

    Stayed in July 2017

  • Reviewed: 20 June 2017

    9.2
    Staff was very friendly and a very clean hotel
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff was very friendly and a very clean hotel

    Stayed in June 2017

  • Reviewed: 27 February 2017

    5.8
    I would say it was ok but not value for money even in Switzerland.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights

    Rooms were tired car parking was difficult had to pay for the first night.

    Location and breakfast was ok.

    Stayed in January 2017

  • Reviewed: 17 September 2016

    10
    Brilliant
    • Leisure trip
    • People with friends
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    Bar closed a bit early !

    Staff were great

    Stayed in September 2016

  • Reviewed: 30 August 2016

    10
    Very Good
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 2 nights

    Slow internet

    Very good breakfast and restaurant on site. Very good location and rooms.

    Stayed in August 2016

  • Reviewed: 22 July 2016

    9.2
    Breakfast and dinners were very good.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Nothing

    Breakfast and dinners were very good. Staff always very helpful and pleasant Garage parking excellent

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 9 August 2015

    9.2
    We got an upgrade for free.
    • Leisure trip
    • Couple

    The coffee at the breakfast was OK but could be better (stronger).

    We got an upgrade for free. The room was spacious. It was easy to book another night for the same conditions. You can put your mountain bikes into the ski room.

  • Reviewed: 10 March 2016

    10
    The staff the food the bedroom
    • Leisure trip
    • Couple

    Keeping meat away from other foods on the buffet.

    The staff the food the bedroom

  • Reviewed: 10 March 2016

    9.2
    Staff were very friendly and helpful
    • Leisure trip
    • Group

    Staff were very friendly and helpful

  • Reviewed: 12 February 2016

    8.3
    Nice breakfast buffet, friendly staff
    • Leisure trip
    • Group

    Rather noisy

    Nice breakfast buffet, friendly staff

  • Reviewed: 6 February 2016

    7.9
    Great location, nice hotel
    • Leisure trip
    • Couple

    Dinning room has little charm

    Great location, nice hotel

  • Reviewed: 26 January 2016

    10
    Perfect place, I like everything there.
    • Leisure trip
    • Family with young children

    None

    Perfect place, I like everything there.

  • Reviewed: 5 January 2016

    7.1
    Nice environment.
    • Business trip
    • Group

    Carpets in roms. Oldfashioned

    Nice environment. Good hotel.

  • Reviewed: 12 July 2015

    8.3
    Short walk to the mountain bike World Cup venue .
    • Leisure trip
    • Group

    Not many places to park a car.

    Short walk to the mountain bike World Cup venue .

  • Reviewed: 24 March 2015

    9.2
    very friendly staff.
    • Business trip
    • Solo traveller

    nothing

    very friendly staff. good value for money comfortable one-person rooms free minibar!

  • Reviewed: 3 March 2015

    9.2
    Everything worked as planned
    • Leisure trip
    • Group

    Everything worked as planned

  • Reviewed: 3 March 2015

    7.5
    Staff were all very friendly & Helpful.
    • Leisure trip
    • Group

    Bit expensive for level of rooms. Though guess that is to do with the Swiss Franc

    Staff were all very friendly & Helpful. Breakfast was good.

  • Reviewed: 10 February 2015

    7.9
    The breakfast
    • Leisure trip
    • Solo traveller

    Very slow Wifi

    The breakfast

There are also 11 reviews without text. These impact the overall review score.

Showing 1 - 27

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