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Reviews of Swissotel Le Plaza Basel 4 stars

Messeplatz 25, Clara, 4005 Basel, Switzerland

#31 of 56 hotels in Basel

Guests' Choice

Review score

Based on 499 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.3

  • Location

    8.7

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    7.7

  • Free WiFi

    8.3

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Showing 1 - 75

  • Reviewed: 10 July 2018

    9.2
    They have a pillow menu!
    • Business trip
    • Couple
    • Classic Twin Room
    • Stayed 3 nights

    A/C was too strong. It felt too cold, we could not stop it completely (commands only lowered it to a minimum) and we had to keep a window open to let some warm air flow in from outside. Better talk to staff before arrival.

    Very nice facilities, gym is clean and quiet, and location is very convenient if you are there to visit the Messe or the Congress Center. Staff was very kind, helping us with some particular requests. Room is nice and quiet, don't miss the pillow menu!

    Stayed in July 2018

  • Reviewed: 4 April 2018

    9.6
    A great experience.
    • Leisure trip
    • Couple
    • Advantage King Room
    • Stayed 1 night

    Warm welcome when we arrived after a delayed journey and were even offered a free drink each! Staff very friendly and helpful. Room clean and comfortable. Food good. A great experience.

    Stayed in April 2018

  • Reviewed: 23 February 2018

    10
    Very pleasant stay, felt like home
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 6 nights

    The staff was very kind. The room was clean; it had a nice view at the Clara Strasse. There was even a Nespresso coffee machine in the room! The bed was extremely comfortable. Check in and check out went fast.

    Stayed in February 2018

  • Reviewed: 3 February 2018

    7.9
    I would come again beacuse very friendly staff, good location and excelent breakfast.
    • Business trip
    • Solo traveller
    • Premier Room
    • Stayed 4 nights
    • Submitted via mobile

    Very loud heater system next to my window, gave me feeling that floor and bed vibrates all the time. Not good if tou want to take a rest.

    Location and breakfast are excellent. Room was very comfortable and staff very friendly.

    Stayed in February 2018

  • Reviewed: 30 January 2018

    10
    The facility, location, and comfort level were fantastic,...
    • Business trip
    • Couple
    • Advantage King Room
    • Stayed 5 nights

    The facility, location, and comfort level were fantastic, but the staff was absolutely phenomenal. Always helpful in making suggestions, giving directions, and just accommodating in general.

    Stayed in January 2018

  • Reviewed: 14 December 2017

    9.2
    never gonna come in this city with car , but its not nesesary :)
    • Business trip
    • Couple
    • Advantage King Room
    • Stayed 3 nights

    its not a problem of hotel , but city - no parking place , min 1.50 per hour. every lot reserved for locals , even at general stores

    Hotel gave city transport tickets for all days for free

    Stayed in December 2017

  • Reviewed: 12 December 2017

    7.5
    Stay elsewhere until they finish renovations
    • Business trip
    • Couple
    • Classic King Room
    • Stayed 1 night

    we were put on floor 3, (314) in a room RIGHT next door to construction workers who started power drilling morning and kept on it all day. It is very greedy of Swissotel to expect fee paying guests to have a hotel room on a floor where renovation is taking place, let alone right next to the actual room where power DRILLING (!!) is taking place. It felt like the wall was shaking it so loud. You couldnt even take a phone call. This is unfair, unreasonable and greedy. When Ramada at messeplatz renovated they closed the whole hotel. Swissotel could at least renovate one level at a time and not put guests in incredibly noisy rooms. They gave us 2 coffees and our 2 croissants for free after my husband informed staff that it was impossible to stay in the room and work (thank you) - but this is not good enough. We have video footage of the noise, which, if Swissotel management are interested, we can send. I think you may be shocked as were we.

    The lobby has been renovated and is comfortable, with beautiful decor.

    Stayed in December 2017

  • Reviewed: 12 November 2017

    8.0
    A littel bit expensive but a very nice place to stay for business trip.
    • Business trip
    • Solo traveller
    • Classic King Room
    • Stayed 6 nights

    temperature control in the room; complimentary bottles of water (only available in the mini-bar with associated price); absence of blinds for windows.

    Personnel attitude; excellent breakfast; cleanness;

    Stayed in November 2017

  • Reviewed: 14 September 2017

    9.6
    Bed extremely comfy, gave us instantly a double bed after...
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast too pricy, plastic bag for swimming had a whole in it but they apologised and promised to fix it, the view from the room could have been better

    Bed extremely comfy, gave us instantly a double bed after the mistake with the twin bed, put in the extra effort after my request to make the room more "romantic" for my girlfriend and I, decent SPA and relaxing Gym area, extremely nice staff who helped us with recommendations and gave us plastic bags for swimming in the river, good wifi, nice lounge, very good location with terrific free public transport (for every hotel guest during their stay in Basel) right outside the door

    Stayed in August 2017

  • Reviewed: 10 September 2017

    6.7
    good one
    • Leisure trip
    • Solo traveller
    • Classic King Room
    • Stayed 2 nights

    The renovation in my floor , while the hotel was empty , they could ve given me a room in different floor

    Good location , welcoming staff , clean rooms

    Stayed in August 2017

  • Reviewed: 6 September 2017

    9.6
    Wedding night stay at Suite
    • With a pet
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    My husband and I stayed for our wedding night at the Junior Suite. The room was very clean, large and classical style furnished. The staff left us a greeting card/note with a small gift; that was very kind of them. We were also offered a late check-out the next day and our breakfast was served to our room–the breakfast was super! Our two furry companions stayed with us, they were even offered dog-beds and metal dog-bowls for their food and water, which was very sweet and put a smile on our faces :)

    Stayed in September 2017

  • Reviewed: 23 August 2017

    9.6
    Excellent
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 6 nights

    no complaints

    Bed very comfortable coffee machine a great bonus staff on the desk very helpful air-conditioning efficient and quiet housekeeping unobtrusive delicious breakfast and very friendly staff Restaurant meal of very high standard

    Stayed in August 2017

  • Reviewed: 10 August 2017

    6.3
    Very mediocre accomodarion
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    The immediate surrounding area was quite rough-a strip club adjacent to the hotel, yuck! Also, while the public areas, lobby, etc., were nice, the rooms were very basic and somewhat spartan. The hallway was under construction with plastic sheeting down the middle of the worn carpet. Requested renovated/updated rooms, having read the reviews suggesting that, and was told there were none-they don't exist. Very nice reception gal but she seemingly feigned ignorance about renovated rooms.

    Notwithstanding the seedy neighborhood, it was an easy 5 block walk to the bridge crossing to the old town historic neighborhood.

    Stayed in August 2017

  • Reviewed: 5 August 2017

    3.3
    No ACs
    • Leisure trip
    • Family with young children
    • Classic King Room
    • Stayed 2 nights
    • Submitted via mobile

    It was very hot... the AC was not working.. I asked for a fan and I didn't get it.. I couldn't sleep the first night because it was like an oven there...

    Only the restaurant manager

    Stayed in August 2017

  • Reviewed: 1 August 2017

    7.1
    Extra bed policy winner
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was hot, even with the room fan set on the coolest setting. The beds would suit someone who likes soft mattresses. The breakfast (optional) was ridiculously expensive, and , for three, would have almost equalled the room price.

    Extra bed made this a good deal for one adult traveling with two children.

    Stayed in July 2017

  • Reviewed: 16 July 2017

    8.3
    In the Rooms are a coffee Maschine and Tea bonus cleanses
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    In the Bathroom is to complicate with the shower to use there have 3 faction and on the side of the bathtub is only 4-5 cm space so you can not push you up with your Hands should be at least 18-25cm more easy to come out of the Bathtub...there is a Handel but to mutch in the front the Archtekt should now that that's not Swiss standard 😳

    In the Rooms are a coffee Maschine and Tea bonus cleanses

    Stayed in July 2017

  • Reviewed: 28 June 2017

    10
    Comfirtable hotel
    • Family with young children
    • Classic King Room
    • Stayed 10 nights
    • Submitted via mobile

    Not a lot in the area to eat out and drink.

    Exellent staff always helpful, conceirge extra helpful. Bar staff great too. Would go back.close to trams.

    Stayed in June 2017

  • Reviewed: 28 May 2017

    6.3
    Won't go again after being ivercharged
    • People with friends
    • Classic King Room
    • Stayed 3 nights
    • Submitted via mobile

    The bed was way too sift for my back, I think I managed to get a total of less than 7 hours of sleep in three nights. Bathtub very narrow in the bottom making it uncomfortable to stand in it while taking a shower. I was very unhappy that I was overcharged and paid €130 more than I was supposed to. I was told a small portion of it was refunded to my debit card but I see no sign of that in my account.

    Location was good

    Stayed in May 2017

  • Reviewed: 22 May 2017

    9.2
    Great hotel, very quiet, practical rooms.
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night

    Shower doesn't close completely so the washbasin gets wet too

    Great hotel, very quiet, practical rooms. Great location. Lovely staff. Easy to get to.

    Stayed in May 2017

  • Reviewed: 13 December 2016

    9.2
    Highly recommended
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 4 nights

    The trams - had to change room to the back of the hotel but didn't make all that much difference. Breakfast rather expensive.

    No other complaints, we were very satisfied.

    Stayed in December 2016

  • Reviewed: 26 July 2016

    6.7
    Bed comfortable .
    • Leisure trip
    • Couple
    • Advantage King Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom : taps and bath scratched and very used Too expensive for because of this. Could not turn off light in the wardrobe.

    Bed comfortable . Quiet

    Stayed in July 2016

  • Reviewed: 10 July 2018

    10
    Staff were excellent
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Fantastic staff

    Stayed in July 2018

  • Reviewed: 5 July 2018

    8.8
    Great, location, very friendly staff
    • Business trip
    • Solo traveller
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    My room was a bit run down, but I really very clean.

    Great, location, very friendly staff

    Stayed in July 2018

  • Reviewed: 2 July 2018

    5.4
    AC did not work properly they had to bring a fan.
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night

    AC did not work properly they had to bring a fan. Espresso machine didn't work

    Stayed in June 2018

  • Reviewed: 4 June 2018

    8.8
    I'd like to return to this hotel.
    • Business trip
    • Solo traveller
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    Had to shower in the tub

    Liked the extremely friendly staff

    Stayed in June 2018

  • Reviewed: 1 May 2018

    10
    Excellent
    • Business trip
    • People with friends
    • Premier Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Location and staff

    Stayed in April 2018

  • Reviewed: 22 March 2018

    10
    Great. Will definetly visit again.
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 2 nights

    Excellent service and staff was very friendly and helpful. Breakfast was definitely a 10!

    Stayed in March 2018

  • Reviewed: 28 February 2018

    7.9
    Friendly staff
    • Business trip
    • Solo traveller
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning system

    Friendly staff

    Stayed in February 2018

  • Reviewed: 15 February 2018

    8.8
    The gym was spacious
    • Leisure trip
    • Solo traveller
    • Classic King Room
    • Stayed 1 night

    The gym was spacious

    Stayed in February 2018

  • Reviewed: 23 January 2018

    9.6
    Very enjoyable stay.
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Hot chocolate powder sachets would be great 😃

    The lovely man who checked us in was friendly and welcoming.

    Stayed in December 2017

  • Reviewed: 2 January 2018

    10
    Top Service, tolles Hotel
    • Leisure trip
    • Couple
    • Advantage King Room
    • Stayed 1 night
    • Submitted via mobile

    Top Service, tolles Hotel

    Stayed in January 2018

  • Reviewed: 28 December 2017

    10
    An incredible experience all was amazing
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything from the parking the room the breakfast the support all were above expectations

    Stayed in December 2017

  • Reviewed: 22 December 2017

    4.6
    Busy renovating
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Busy renovating

    Stayed in December 2017

  • Reviewed: 20 December 2017

    7.5
    Not their best , but renovations will improve the experience
    • Business trip
    • Group
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    Gym out of service , noisy construction

    Ambiance , staff , breakfast

    Stayed in December 2017

  • Reviewed: 8 December 2017

    10
    Excellant hotel clean an tidy great location an staff went over an beyond for u
    • Leisure trip
    • People with friends
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to dislike

    Everything was first class

    Stayed in November 2017

  • Reviewed: 17 November 2017

    5.4
    Beds way too soft, sore back for a week after drsying
    • Leisure trip
    • Group
    • Advantage Twin Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Beds way too soft, sore back for a week after drsying

    Stayed in November 2017

  • Reviewed: 17 November 2017

    8.3
    Very good value for money
    • Business trip
    • Solo traveller
    • Advantage King Room
    • Stayed 1 night
    • Submitted via mobile

    room comfort just ok

    Very friendly staff, very good concierge service, very good location

    Stayed in November 2017

  • Reviewed: 16 November 2017

    9.6
    Very clean and modern
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Very clean and modern

    Stayed in November 2017

  • Reviewed: 15 November 2017

    10
    lovely hotel cheap and comfy well worth the money
    • Leisure trip
    • Group
    • Advantage Twin Room with City View
    • Stayed 2 nights

    beds very comfy

    Stayed in November 2017

  • Reviewed: 10 November 2017

    9.6
    Really gentle staff, amazing bed.
    • Business trip
    • People with friends
    • Advantage King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was of exellent quality, but would like some more options; the coffee was really not good.

    Really gentle staff, amazing bed.

    Stayed in November 2017

  • Reviewed: 16 October 2017

    8.8
    good coffee machine and coffee!
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 2 nights

    fridge not very cold

    good coffee machine and coffee!

    Stayed in October 2017

  • Reviewed: 11 October 2017

    8.8
    Good location, great room at good cost.
    • Leisure trip
    • Family with young children
    • Advantage King Room
    • Stayed 1 night
    • Submitted via mobile

    The AC control didn’t really work. Could get the warmer started despite the chilly weather.

    Cleanliness, good space, well equipped room.

    Stayed in October 2017

  • Reviewed: 29 September 2017

    7.5
    very cooperative receptionist-originally from Albania-i dont...
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    no swimming pool

    very cooperative receptionist-originally from Albania-i dont rember his name

    Stayed in September 2017

  • Reviewed: 15 September 2017

    6.7
    cooperative staff
    • Leisure trip
    • Family with young children
    • Advantage Twin Room with City View
    • Stayed 1 night

    no swimming pool

    cooperative staff

    Stayed in September 2017

  • Reviewed: 23 August 2017

    9.6
    excellent stay
    • Business trip
    • Family with young children
    • Advantage King Room
    • Stayed 7 nights

    Bed could have been little bigger

    good

    Stayed in August 2017

  • Reviewed: 15 August 2017

    7.9
    It was a lovely hotel, and a lovely stay.
    • Business trip
    • Group
    • Classic King Room
    • Stayed 1 night

    It was a lovely hotel, and a lovely stay. But expensive for what it was.

    Stayed in August 2017

  • Reviewed: 14 August 2017

    10
    The room was very beautiful and clean.
    • Business trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very beautiful and clean. The staff was very friendly.

    Stayed in August 2017

  • Reviewed: 7 August 2017

    10
    Fantastic hotel and brilliant staff
    • Leisure trip
    • Couple
    • Premier Room
    • Stayed 2 nights
    • Submitted via mobile

    It would of been nice if it had a hot tub. But really everything the hotel has was amazing

    Fantastic hotel and brilliant staff

    Stayed in August 2017

  • Reviewed: 1 August 2017

    8.8
    The staff were just so pleasant and helpful
    • Leisure trip
    • Solo traveller
    • Classic King Room
    • Stayed 2 nights
    • Submitted via mobile

    Walk in shower would be better than shower over bath

    The staff were just so pleasant and helpful

    Stayed in July 2017

  • Reviewed: 6 July 2017

    8.3
    Bed very confortable, amazing breakfast
    • Business trip
    • Solo traveller
    • Classic King Room
    • Stayed 1 night

    Moquette on the floor, the room seems much bigger from the pictures

    Bed very confortable, amazing breakfast

    Stayed in July 2017

  • Reviewed: 21 May 2017

    9.6
    Top place for Basel Messe visitors.
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night

    Some noisy repairs at the hotel started 9 am on Saturday, not very nice for a weekend stay!

    Extremely friendly staff!

    Stayed in May 2017

  • Reviewed: 21 May 2017

    8.8
    Very Happy
    • Business trip
    • Group
    • Advantage King Room
    • Stayed 6 nights
    • Submitted via mobile

    Same breakfast every day.

    Good location. Friendly staff. Clean hotel.

    Stayed in May 2017

  • Reviewed: 15 May 2017

    9.2
    Store doesnt close
    • Leisure trip
    • Family with young children
    • Classic King Room
    • Stayed 2 nights
    • Submitted via mobile

    Store doesnt close

    Stayed in May 2017

  • Reviewed: 9 May 2017

    9.6
    Nice
    • Business trip
    • Family with young children
    • Advantage King Room
    • Stayed 5 nights
    • Submitted via mobile

    Nil

    Room

    Stayed in May 2017

  • Reviewed: 9 May 2017

    2.5
    awful, dirty
    • Business trip
    • Group
    • Classic King Room
    • Stayed 2 nights

    everything

    nothing

    Stayed in April 2017

  • Reviewed: 20 April 2017

    7.9
    Convenient place to stay before river cruise.
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    Convenient place to stay before river cruise.

    Stayed in April 2017

  • Reviewed: 12 March 2017

    7.5
    Comfortable bed, lots of uk TV channels, good breakfast.
    • Business trip
    • Solo traveller
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Comfortable bed, lots of uk TV channels, good breakfast.

    Stayed in March 2017

  • Reviewed: 16 December 2016

    7.1
    Comfortable.
    • Leisure trip
    • Family with young children
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    Not as nice as expected. Feels a bit worn.

    Comfortable. Complimentary mobility pass was appreciated

    Stayed in November 2016

  • Reviewed: 7 November 2016

    8.3
    Good place to be
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night

    The king size bed was a two single beds put together... is it correct?

    Breakfast was excellent

    Stayed in November 2016

  • Reviewed: 17 September 2016

    7.9
    Loacted next to convention center
    • Business trip
    • Family with young children
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    Not all rooms are renovated, some of them are completely out of date (1990)

    Great location, very helpful staff

    Stayed in September 2016

  • Reviewed: 26 August 2016

    7.9
    Very close to Trams and You can ride free with the card...
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 2 nights

    Very close to Trams and You can ride free with the card provided by the hotel and you can go everywhere by tram and bus.No pollution.

    Stayed in August 2016

  • Reviewed: 22 August 2016

    9.6
    All the staff were very helpful which makes such a difference when you are staying somewhere new.
    • Business trip
    • Solo traveller
    • Classic King Room
    • Stayed 4 nights
    • Submitted via mobile

    The travel voucher was a great help.

    Stayed in August 2016

  • Reviewed: 18 August 2016

    7.1
    If location matters
    • Leisure trip
    • Family with older children
    • Advantage King Room
    • Stayed 1 night
    • Submitted via mobile

    No bar in the room...very small room...

    Location nd the receptionists attitude

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 24 May 2016

    10
    It was the night before my wedding and the hotel prepared...
    • Leisure trip
    • Family with young children

    I believe having to pay 5,00chf for each room service delivery is a little high considering I had to order warm milk for my daughter twice. This means I paid 3 chf for the glass of milk plus 5,00 chf for delivery... thought that was a little too much!

    It was the night before my wedding and the hotel prepared beautiful flowers and champagne for me. Was so sweet. I called to inform them that I was bringing my 21month old daughter and they kindly prepared the baby crib for my daughter with toys so she had somethng to play with. Overall wonderful experience!

  • Reviewed: 14 May 2016

    9.2
    Excellent staff, they give you a really warm welcome.
    • Leisure trip
    • Family with young children

    Somewhat old. Mirror way too far from standing position in the bathroom - difficult to apply make up or to shave accurately.

    Excellent staff, they give you a really warm welcome. Big hotel but cozy atmosphere.

  • Reviewed: 10 May 2016

    9.2
    The staff and the bed are really great.
    • Business trip
    • Solo traveller

    Breakfast > Orange juice. They used to squeeze the oranges for the orange juice only after you ordered one in the past. Nowadays, the orange juice is still tasty but all the vitamins are gone as the oranges have been squeezed hours ago.

    The staff and the bed are really great.

  • Reviewed: 8 May 2016

    7.1
    Excellent location, clean rooms, great coffee machine in the...
    • Business trip
    • Couple

    breakfast room crowded, cooked elements of breakfast were poor standard and poor choice, tables not cleared quick enough and all appeared a bit disorganised

    Excellent location, clean rooms, great coffee machine in the room

  • Reviewed: 8 May 2016

    6.7
    Location near to Congress center
    • Business trip
    • Solo traveller

    No much of tours trips arranged by the hotel and no much suggested ones . Staff were not able to advice for such things .pillows were too soft and not comfortable.TV has no English or Arabic channels .

    Location near to Congress center

  • Reviewed: 26 April 2016

    10
    Everything but the room was very humid - way too humid, thus...
    • Leisure trip
    • Couple

    Everything but the room was very humid - way too humid, thus we felt cold and had to adk for a space heater. Also our sink did mot drain very well at all.

  • Reviewed: 11 April 2016

    10
    Useful location, near parking and bus stop.
    • Leisure trip
    • Couple

    Nothing! Maybe the cost of the breakfast, but we didn't have it.

    Useful location, near parking and bus stop. Kind and polite staff, always ready to help. Excellent room service, good taste of the food and big portions. Nice, clean and wide rooms. Was lucky in finding a very cheap price through booking.com

  • Reviewed: 4 April 2016

    5.4
    It has been my forth stay at the hotel, and I could witness...
    • Leisure trip
    • Family with older children

    It has been my forth stay at the hotel, and I could witness a deterioration in the services. Also the staff aren't as friendly and welcoming as before.

  • Reviewed: 8 March 2016

    10
    It was very beautiful, the bed was very comfortable, there...
    • Leisure trip
    • Couple

    It was very beautiful, the bed was very comfortable, there was a nice bath tub, the staff was very kind, and we got free public transportation tickets for our entire stay.

  • Reviewed: 31 January 2016

    7.9
    Upgraded immediately upon arrival.
    • Business trip
    • Solo traveller

    Rooms were a little dated and very expensive for the area

    Upgraded immediately upon arrival. Staff were excellent, eager to help and well informed. Rooms were large and well equipped., Hotel was central with easy access to transport links and restaurants.

  • Reviewed: 5 December 2015

    9.2
    Spacious, comfortable rooms.
    • Leisure trip
    • Solo traveller

    Spacious, comfortable rooms. I was attending an event in the Congress Centre next door so the location was ideal for me, but it was also a short walk to the town centre.

  • Reviewed: 9 November 2015

    10
    The friendly and professional staff was really nice and the...
    • Leisure trip
    • Couple

    Nothing .. Everything perfect

    The friendly and professional staff was really nice and the location perfect for the city centre ! Little gift from the hotel for our anniversary! This hotel should be 5 star !

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