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Reviews of Aarau West Swiss Quality Hotel 3 stars

Muhenstrasse 58, 5036 Aarau, Switzerland

#3 of 8 hotels in Aarau

Guests' Choice

Review score

Based on 218 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.4

  • Location

    8.1

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    8

  • Free WiFi

    8.7

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Showing 1 - 20

  • Reviewed: 24 September 2018

    2.5
    Awful
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Everything about this hotel was terrible. From the moment we walked into the room through breakfast the next morning. We entered the room and it smelled of rotten eggs we found was coming up through the drain in the bathroom. We travelled a long way and arrived late at night so we didn't want to have to change rooms but the smell was very bad. The front desk person moved us without an apology for the inconvenience. The hotel was empty of people so we were surprised our room was located on the side where one can hear the most traffic coming from the freeway. In the morning we wanted to make coffee but noticed the cups were dirty and there was water leftover in the coffee maker from the last use. We walked over for a complimentary breakfast next to the golf course and noticed lots of dog/animal droppings in an open area next to the restaurant. It didn't look like this area had been attended to in awhile. Breakfast was sparse and looked like it was left-over from a week ago. We were the only ones in the restaurant so most likely not enough people to keep things fresh. We went back to our room and noticed someone else's trash on the floor. The cleaning person must have inadvertently brought someone else's trash in our room. We booked this hotel for two nights but left after only one night. This hotel is nothing like it is advertised and I would not recommend it to anyone.

    Stayed in September 2018

  • Reviewed: 24 August 2018

    7.1
    It wasn't clear for me that daughter (11) is for free...
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It wasn't clear for me that daughter (11) is for free but breakfast is calculated extra for her. Small amount regarding total price, but with other hotels I normally have free breakfast as free breakfast for all persons I reserve. Reservations with children is often confusing in booking.com for me thus maybe it was not fault of the hotel.

    Stayed in August 2018

  • Reviewed: 5 September 2017

    7.5
    The staff was friendly and help full.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    Please note the hotel is located right next to a provincial road and busy at times. Also right next to tramline.

    The staff was friendly and help full. Hotel room was good and as expected. Nice breakfast.

    Stayed in September 2017

  • Reviewed: 19 January 2017

    6.7
    Quite Hotel
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was not warm due to a problem with the heating system, they were not able to change the room (6:45 pm) and finally, after a couple of claims they provide me an electric heater (-5 outside...) Not the best solution...

    Quite hotel outside the town Nice restaurant just in front of the hotel Good breakfast

    Stayed in January 2017

  • Reviewed: 23 July 2018

    8.8
    There was air conditioning (rare in Switzerland), but...
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    There was air conditioning (rare in Switzerland), but unfortunately it is centralized so could not control it in the room.

    Stayed in July 2018

  • Reviewed: 30 June 2018

    9.6
    Breakfast was good, room modern and with view on the golf...
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was good, room modern and with view on the golf with a balcony.Try the veal cordon bleu at the restaurant.Fantastic!

    Stayed in June 2018

  • Reviewed: 5 June 2018

    6.3
    I would not recommend
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No AC in the room, outside noise from the building, close to the tramway railway, no breakfast for early wake up.

    Welcoming staff

    Stayed in June 2018

  • Reviewed: 26 April 2018

    7.1
    The bed it was very nice and comfortable.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    I prefer If there is a smoking rooms available

    The bed it was very nice and comfortable. The breakfast it was limited.

    Stayed in April 2018

  • Reviewed: 24 April 2018

    5.4
    Poor breakfast, nothing hot to eat.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Poor breakfast, nothing hot to eat.

    Stayed in April 2018

  • Reviewed: 9 March 2018

    8.8
    Good for business Travel
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Modern and clean Friendly staff Good breakfast

    Stayed in March 2018

  • Reviewed: 20 June 2017

    9.2
    Nice place to stay
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    Breakfast is not so interesting

    The hotel was very nice and clean

    Stayed in June 2017

  • Reviewed: 11 May 2017

    9.6
    Nice place to stay
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The breakfast was so and so

    Nice and comfortable hotel

    Stayed in May 2017

  • Reviewed: 14 February 2017

    9.2
    The furnishings/design of the room
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    There was not enough lighting in the room.

    The furnishings/design of the room

    Stayed in February 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 20 October 2015

    9.2
    The location of the hotel, on one side, there was a co-op...
    • Leisure trip
    • Family with young children

    The Nice approach of the ever smiling staffs did not give room for anything nagative to be seen

    The location of the hotel, on one side, there was a co-op petrol station which is open even on Sundays for your little Shoping if and when need be, on the other side also, there was this shop in the name of SPAR it was also open on Sunday, the tram stop for the little train that convey people to the main train station was near by. Then the view from my room window was wow. The room was spacious, and clean

  • Reviewed: 23 April 2016

    3.8
    Old rooms which were not clean at all.
    • Business trip
    • Solo traveller

    Old rooms which were not clean at all. No drinks, no mini bar. nothing.

  • Reviewed: 17 April 2016

    10
    Spacey room, excellent facilities, great restaurant.
    • Leisure trip
    • Couple

    Spacey room, excellent facilities, great restaurant. No problems with noise. Parking just in front of the hotel.

  • Reviewed: 13 February 2016

    8.8
    One of the best beds on hotels.
    • Business trip
    • Solo traveller

    One of the best beds on hotels. Staff is always very friendly. Internet WORKS well and breakfast is ok.

  • Reviewed: 13 December 2015

    6.7
    Internet Connection was Pretty Bad in The room
    • Business trip
    • Solo traveller

    Internet Connection was Pretty Bad in The room

  • Reviewed: 15 October 2015

    7.9
    Friendly and helpfull staff.
    • Business trip
    • Solo traveller

    Bed was too soft.

    Friendly and helpfull staff.

  • Reviewed: 4 August 2015

    8.3
    Modern building.
    • Leisure trip
    • Solo traveller

    Very limited for food options in the village

    Modern building. Clean and comfortable. Good place for a stopover to or from Switzerland.

There are also 10 reviews without text. These impact the overall review score.

Showing 1 - 20

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