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Reviews of Art Déco Hotel Elite 4 stars

Bahnhofstrasse 14, 2501 Biel, Switzerland

#4 of 13 hotels in Biel

Guests' Choice

Review score

Based on 526 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.2

  • Location

    8.9

  • Facilities

    8.2

  • Staff

    8.4

  • Value for money

    7.5

  • Free WiFi

    8.1

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Showing 1 - 50

  • Reviewed: 17 September 2018

    10
    Great location, near everything. Hotel had excellent amenities and lovely staff.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Close to the Barnhof. Modern, clean and the staff were very helpful and friendly. Room was fabulous, had everything we needed and we were offered a late check out which was really appreciated. Lovely breakfast. Options of hot and cold food, rooftop setting with friendly staff.

    Stayed in September 2018

  • Reviewed: 1 April 2018

    9.2
    everything is good, location is perfect.
    • Business trip
    • Group
    • Single Room
    • Stayed 2 nights

    One stranger use room card opened my room at night, he said the room card is lobby gave to him and told him go to my room.... Means the lobby got mistake, luckly I was in the room.....if not, the stranger can take out everything! When I check out, I told this story to the lobby. the lobby just want me to forgive them, didn't do anything make up. Little disappointed.

    everything is good, location is perfect. bathroom has useful things!

    Stayed in March 2018

  • Reviewed: 9 February 2018

    9.6
    Perfect for business in Biel!
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    If you want a very quiet night ask for a room not facing the main streets.

    Very good for business. About the hotel: very clean, large bathroom, super clean sheets, coffee maker in the room, complimentary bottled water (although tap water in Switzerland is good), efficient staff (papers and room key ready at check-in). Close to the station and city center, perfect for business.

    Stayed in February 2018

  • Reviewed: 4 February 2018

    8.3
    perfect location for a short business trip
    • Business trip
    • Group
    • Twin Room
    • Stayed 1 night

    the buffet, is sometimes disappointing. There is a continental breakfast with scrambled eggs, bacon and sausages as well as fresh juice tea and so on. Hot meals, if finished, during low season, are not necessarily immediately re-filled. I expected more choices and some sweets as well.

    location is amazing. the venue for breakfast is amazing as it is happening on the rooftop restaurant with a nice morning view and light.

    Stayed in January 2018

  • Reviewed: 21 January 2018

    7.9
    Good location
    • Business trip
    • Group
    • Superior Single Room
    • Stayed 2 nights

    They don't refill coffee or bath supplies every day. In a previous trip, I was there for a week and they NEVER refilled anything. I had to ask for stuff all the time. Also the breakfast is just OK. I would expect a better breakfast in a hotel with this price.

    Good location

    Stayed in January 2018

  • Reviewed: 19 January 2018

    9.6
    Some of the staff people are really friendly and the rooms...
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The reception is sometimes empty and it’s annoying when you really want to get quick to your room.

    Some of the staff people are really friendly and the rooms are really clean with extra machine for espresso and the fridge with free bottles water makes you feel like home.

    Stayed in January 2018

  • Reviewed: 16 October 2017

    4.2
    The rooms are clean and have a large Flat screen.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    I requested a quiet room. After 23.00 there was loud music and traffic noise coming from the street right under my room. So I asked for a room on the backside, as it was impossible to sleep with all that noise. They got me a slightly bigger room for 30US more! Simply outrageous! In the morning I was charged 25US for the breakfast: also outrageous! No thanks.

    The rooms are clean and have a large Flat screen.

    Stayed in October 2017

  • Reviewed: 25 August 2017

    9.0
    A very pleasant stay with the exception of breakfast. And I can recommend the hotel.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast buffet was poor considering the price. The muesli was sour but very quickly replaced by a very helpful and friendly member of staff. However, there was no charge for my 9 year old grandson so that evened things out a bit. In future I would eat breakfast out though.

    The staff were very helpful, friendly and welcoming. The location perfect and the rooms very comfortable.

    Stayed in August 2017

  • Reviewed: 18 August 2017

    10
    Cool, comfortable room in a good location.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    I had planned to use the excellent gym, but it didn't open until 8.00 on Sunday morning, so I couldn't stay long enough to enjoy it.

    Very pleasant room -- I followed advice from previous travellers and made sure I did not get a room over the street. So quiet ... and air-conditioned, especially nice as it was a hot evening. Good breakfast, friendly staff. Excellent location for seeing Biel, a short walk from the railway station.

    Stayed in August 2017

  • Reviewed: 5 January 2017

    8.3
    One night in Biel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The 2 places bad was obtained with two single beds put next to each other that had the tendency to separate creating an empty space in the middle

    Quite, clean, large bath room, excellent service and welcome . Friendly attitude.

    Stayed in January 2017

  • Reviewed: 23 July 2018

    10
    The art deco building
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The art deco building The service The view from the restaurant on the top

    Stayed in July 2018

  • Reviewed: 2 June 2018

    8.3
    Bed is too soft for me
    • Business trip
    • People with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed is too soft for me

    Stayed in May 2018

  • Reviewed: 1 June 2018

    7.5
    Unhelpful reception staff compared to our last visit
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Unhelpful reception staff compared to our last visit

    Stayed in May 2018

  • Reviewed: 1 June 2018

    9.6
    Boutique style hotel in centre of Bienne
    • Business trip
    • Couple
    • Elite Suite
    • Stayed 1 night

    No parking possibility

    Clean rooms, competent staff, eloquent breakfast, in the city centre

    Stayed in May 2018

  • Reviewed: 21 May 2018

    9.6
    to be reccomended
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    nothing really

    Hotel in a very central location. Clean and comfortable. Excellent breakfast on the roof restaurant with view over town. Nice staff.

    Stayed in May 2018

  • Reviewed: 1 April 2018

    7.5
    Nice staff, large room, good facility, good wifi connection
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nice staff, large room, good facility, good wifi connection

    Stayed in March 2018

  • Reviewed: 26 March 2018

    10
    The best views to the mountains!
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Amazing views in the restaurante, where you may have dinner and breakfast

    Stayed in March 2018

  • Reviewed: 24 March 2018

    7.1
    my room was smelling old cigarett
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night

    my room was smelling old cigarett

    Stayed in March 2018

  • Reviewed: 20 March 2018

    10
    Very good locarion, friendly reception, clean, spacious, efficient check-in and -out.
    • Leisure trip
    • Couple
    • Elite Suite
    • Stayed 1 night
    • Submitted via mobile

    Poor breakfast, better to book wirhout breakfast.

    Stayed in March 2018

  • Reviewed: 4 March 2018

    10
    access to gym
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    access to gym

    Stayed in February 2018

  • Reviewed: 9 December 2017

    6.7
    Used to be nice im sure...30 years ago.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Breakfast, no hot water morning of our stay. They were nice and apologized.

    Stayed in December 2017

  • Reviewed: 29 November 2017

    9.2
    Top
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    The parking

    Vero nice

    Stayed in November 2017

  • Reviewed: 5 November 2017

    9.6
    Love the location. Love looking down on the street below from the little balcony.
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Single duvet on large bed.

    Netflix on smart TV.

    Stayed in November 2017

  • Reviewed: 11 September 2017

    7.1
    Good location in centre of town, large room.
    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Bed was uncomfortable and couldn't get extra pillows

    Good location in centre of town, large room.

    Stayed in September 2017

  • Reviewed: 24 August 2017

    9.6
    Superb business hotel
    • Business trip
    • Solo traveller
    • Elite Suite
    • Stayed 1 night

    No parking......at the hotel

    Totally an excelent experience

    Stayed in August 2017

  • Reviewed: 20 July 2017

    7.9
    hotel newly refurbished
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy bar across road, not much to do in town as tourist

    Refurbished, central location, large room

    Stayed in July 2017

  • Reviewed: 5 June 2017

    8.3
    Central location, comfortable and functional rooms and...
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Central location, comfortable and functional rooms and comfortable beds

    Stayed in June 2017

  • Reviewed: 12 April 2017

    5.8
    Average hotel near train station
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    No parking for customers

    Stayed in April 2017

  • Reviewed: 22 March 2017

    9.2
    Fresh fruit and vegetables
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Fresh fruit and vegetables

    Stayed in March 2017

  • Reviewed: 20 March 2017

    9.6
    Service
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Service

    Stayed in March 2017

  • Reviewed: 2 February 2017

    9.6
    The gym and spa!
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The restaurant is closed on weekends

    The gym and spa! The comfort of the room, great for a business trip

    Stayed in January 2017

  • Reviewed: 11 January 2017

    8.3
    A pleasant but too short stay!
    • Business trip
    • Couple
    • Elite Suite
    • Stayed 1 night

    The hotel could have a few reserved parking place!

    The temperature of the room was very pleasant (outside it was snowing and cold);

    Stayed in January 2017

  • Reviewed: 8 January 2017

    8.3
    Few vegetables for breakfast
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    Few vegetables for breakfast

    Stayed in January 2017

  • Reviewed: 18 December 2016

    9.6
    Very good hotel for a business trip.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    No parking place.

    Nice hotel in a good location.

    Stayed in November 2016

  • Reviewed: 6 November 2016

    7.9
    Very central.
    • Leisure trip
    • Couple
    • Elite Suite
    • Stayed 1 night
    • Submitted via mobile

    Very central. Transparent bathroom. ;-)

    Stayed in November 2016

  • Reviewed: 23 October 2016

    7.9
    No room service
    • Business trip
    • Family with young children
    • Elite Suite
    • Stayed 6 nights
    • Submitted via mobile

    No room service No coffee refill No help to move the luggages

    Stayed in October 2016

  • Reviewed: 22 October 2016

    9.6
    Fantastic Gym and Sauna!
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Fantastic Gym and Sauna!

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 19 November 2015

    7.9
    Comfortable, very clean, nice and recently refurbished rooms...
    • Business trip
    • Solo traveller

    No restaurant or bar (that I could find, anyway) and the breakfast room was a bit 1990's soviet era.

    Comfortable, very clean, nice and recently refurbished rooms and a great gymnasium (run by 3rd party, but connected to the hotel and complimentary for guests).

  • Reviewed: 11 October 2015

    9.2
    Very clean, top location right in the town centre.
    • Business trip
    • Solo traveller

    Very clean, top location right in the town centre. A bit noisy due to a bar right across the road. Also could have done without someone drilling holes with a Hilti at 8am.

  • Reviewed: 14 September 2015

    7.5
    Very well-appointed room, excellent breakfast, very...
    • Leisure trip
    • Couple

    We asked for a quiet room away from street noise, and got a room on second floor street-facing room. Across the street is a large multi-story outdoor bar with hundreds of people drinking and having a grand time. Great for them, but it sounded a bit like a stadium. We also paid for a full and got two singles.

    Very well-appointed room, excellent breakfast, very convenient to train station.

  • Reviewed: 2 September 2015

    8.0
    The room was spacious and quiet.
    • Leisure trip
    • Couple

    Breakfast and service on our first morning was dreadful and the choice of food was only a little better on the second morning. We were told this was because of the limited space in their temporary breakfast room but would improve considerably in the Autumn when they complete the building of the restaurant on the sixth floor!!!

    The room was spacious and quiet.

  • Reviewed: 23 August 2015

    5.8
    $the location close to the station and the center
    • Leisure trip
    • Couple

    The room was hot, at a noicy street, no air conditioning, no bidet, some lifhts did not work, wifi did not work. When I recuperated luggage at night it was hard to find somebody who opened the door.

    $the location close to the station and the center

  • Reviewed: 28 July 2015

    9.2
    The staff were really friendly, newly renovated with gym and...
    • Leisure trip
    • Solo traveller

    On a weekend the noise from the bars across the road can be too much on a weekend. The hotel does supply ear plugs though

    The staff were really friendly, newly renovated with gym and restaurant opening up later this year (oct 2105)

  • Reviewed: 24 April 2016

    9.6
    Everything!
    • Business trip
    • Couple

    Breakfast seemed expensive, but it was optional.

    Everything!

  • Reviewed: 19 April 2016

    9.6
    Great location, clean and comfortable.
    • Business trip
    • Solo traveller

    Great location, clean and comfortable.

  • Reviewed: 20 March 2016

    10
    Short stay but staff very helpful indeed
    • Business trip
    • Solo traveller

    Short stay but staff very helpful indeed

  • Reviewed: 13 March 2016

    8.3
    Excellent gym - truly outstanding.
    • Leisure trip
    • Couple

    No soy milk on the breakfast buffet.

    Excellent gym - truly outstanding.

  • Reviewed: 31 January 2016

    7.5
    Spacious rooms and good bathroom
    • Leisure trip
    • Solo traveller

    Still renovations going on, access to breakfast room via different lift.

    Spacious rooms and good bathroom

  • Reviewed: 10 January 2016

    8.3
    Big room, excellent location
    • Leisure trip
    • Couple

    Bit noisy at night, shower door not tight thus water across the floor

    Big room, excellent location

  • Reviewed: 3 September 2015

    8.3
    Very clean, comfortable.
    • Business trip
    • Solo traveller

    No aircondition, in 4 stars hotel and for this money???

    Very clean, comfortable...

There are also 43 reviews without text. These impact the overall review score.

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