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Reviews of Zur Therme Swiss Quality Hotel 3 stars

Quellenstrasse 31, 5330 Bad Zurzach, Switzerland

#6 of 6 hotels in Bad Zurzach

Guests' Choice

Review score

Based on 198 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    7.7

  • Location

    8.7

  • Facilities

    7.7

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    7.8

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Showing 1 - 22

  • Reviewed: 28 December 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    WiFi was good (but the access code changes daily). Connected via tunnel with the Thermalbad. Breakfast in the hotel (including for Tenedo). Thermalbad access valid through the next day. Our room had an actual shower!

    Stayed in December 2017

  • Reviewed: 4 January 2017

    • Leisure trip
    • Family with young children
    • Standard Twin Room incl. Thermal Bath Access
    • Stayed 3 nights
    • Submitted via mobile

    The crowding of the restaurant during breakfast: having all the guests of three other hotels nearby to share the same space is... VERY uncomfortable. You have to literally fight for space, which shouldn't happen.

    The attention of the staff to our needs and wishes - really great!

    Stayed in January 2017

  • Reviewed: 26 August 2016

    • Leisure trip
    • Couple
    • Superior Double Room incl. Thermal Bath Access
    • Stayed 5 nights

    At the breakfast buffet they are quite stringent. We had to beg every morning for soft boiled eggs, and it took a long time until we got 1 egg per person. Didn't dare to ask for another one. The smoked salmon disappeared from the buffet and was served personally to the table in very small portions and only after we asked for it. No consideration for diabetic needs: they have a big selection of confitures and jams but none without sugar.

    Didn't try the croissants. They didn't look attractive enough. Did enjoy the excellent bread of whole wheat, but there was never enough of it.

    Stayed in July 2016

  • Reviewed: 16 August 2016

    • Leisure trip
    • Couple
    • Standard Twin Room incl. Thermal Bath Access
    • Stayed 1 night

    - Double beds are separated, not great for couples. - Dated bathroom

    - Thermalbad access has been fixed! The desk issues access wristbands upon checkin! - All-weather access to Thermalbad through a tunnel

    Stayed in August 2016

  • Reviewed: 8 June 2018

    • Leisure trip
    • Couple
    • Superior Double Room incl. Thermal Bath Access
    • Stayed 1 night
    • Submitted via mobile

    Great place! Fully equipped and pleasantly quiet very clean and inviting. The Thermal pools are great and highly recommended !!!

    Stayed in June 2018

  • Reviewed: 13 May 2018

    • Leisure trip
    • Family with young children
    • Standard Twin Room incl. Thermal Bath Access
    • Stayed 1 night
    • Submitted via mobile

    Food at the panorama restaurant was distinctly average!

    Access to the Thermal bad

    Stayed in May 2018

  • Reviewed: 25 February 2017

    • Business trip
    • Solo traveller
    • Standard Twin Room incl. Thermal Bath Access
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast area, room size and location.

    Stayed in January 2017

  • Reviewed: 29 November 2016

    • Business trip
    • Solo traveller
    • Superior Double Room incl. Thermal Bath Access
    • Stayed 2 nights

    There is no Room service

    Stayed in November 2016

  • Reviewed: 13 November 2016

    • Leisure trip
    • Couple
    • Standard Twin Room incl. Thermal Bath Access
    • Stayed 1 night

    - double beds always spreading apart

    - convenient pre-registration and access to thermalbad

    Stayed in November 2016

  • Reviewed: 23 September 2016

    • Business trip
    • Solo traveller
    • Standard Twin Room incl. Thermal Bath Access
    • Stayed 1 night
    • Submitted via mobile

    The hotel is old . Bad smell in the room . Hotel MUST be renovated

    The spa

    Stayed in September 2016

  • Reviewed: 17 September 2016

    • Business trip
    • Solo traveller
    • Standard Twin Room incl. Thermal Bath Access
    • Stayed 2 nights
    • Submitted via mobile

    I missed an airco in the room also I missed the saucages for breakfast

    The spa

    Stayed in September 2016

  • Reviewed: 15 September 2016

    • Leisure trip
    • Couple
    • Superior Double Room incl. Thermal Bath Access
    • Stayed 6 nights
    • Submitted via mobile

    Underground excess to SPA. Happy staff.

    Stayed in September 2016

  • Reviewed: 30 August 2016

    • Leisure trip
    • Couple
    • Standard Twin Room incl. Thermal Bath Access
    • Stayed 1 night
    • Submitted via mobile

    Wifi connection no information to a connection. Uncomfortable mattrass

    Very clean room. Local to amenities.

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 27 April 2016

    • Leisure trip
    • Family with older children

    The rooms were not clean enough, the bed sheet had little stain on them. The mattresses need to be changed. We woke up with back pains.

    The staff was nice and friendly, the location was good, just near the thermal pools. Breakfast was nice, with a good variety.

  • Reviewed: 17 April 2016

    • Business trip
    • Solo traveller

    Gym opens at 8am which I consider quite late as spa opens at 6.30 already

    Solid hotel with nice facilities. Fitness centre is amazing. Not like in cases of other hotels when they call 10sqm with one treadmill a fitness room. Furthermore, spa area is well maintained and offers various possibilities to relax and enjoy. Breakfast offers wide range of products with staff being polite

  • Reviewed: 24 January 2016

    • Leisure trip
    • Couple

    - Would have been nice to have a wristband issued at the desk - Not *quite* as close as other Thermalbad properties to the Bad entrance - Twin mattresses spread apart too easily

    - Direct connection to Thermalbad - Zur Therme's restaurant is also used for Turmhotel and Tenedo, and it's nice to be in the right place from the start - Sauna-length towels come with the room

  • Reviewed: 24 February 2015

    • Leisure trip
    • Family with young children

    price was just a little high, I thought (690 CHF for two nights), although it is value for money.

    Clean, family friendly hotel, relaxed atmosphere, friendly staff. We loved the underground access to the Thermalbad and the flexibility of accessing it even on day of departure.

  • Reviewed: 22 May 2016

    • Leisure trip
    • Couple

    The Spas were exceptional.

  • Reviewed: 20 December 2015

    • Business trip
    • Solo traveller

    minibar was empty

    very nice place

  • Reviewed: 30 November 2015

    • Business trip
    • Solo traveller

    Staff is not solution oriented on customer requests. Impolite receptionist! There is no room service!

    Silent rooms

  • Reviewed: 3 October 2015

    • Leisure trip
    • Couple

    not informing us that the bath area is under work- and we came specially for that!

  • Reviewed: 7 February 2015

    • Leisure trip
    • Couple

    The total relaxing atmosphere! And the direct access from hotel to Thermal Bad.

There are also 6 reviews without text. These impact the overall review score.

Showing 1 - 22

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