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Reviews of The Alpina Gstaad This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Alpinastrasse 23, 3780 Gstaad, Switzerland

#2 of 49 hotels in Gstaad

Guests' Choice

Review Score

Based on 90 hotel reviews

9.7

Score breakdown

  • Cleanliness

    9.9

  • Comfort

    9.9

  • Location

    9.8

  • Facilities

    10

  • Staff

    9.8

  • Value for money

    9

  • Free WiFi

    9.6

100% Verified Reviews

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Showing 1 - 41

  • Reviewed: September 23, 2018

    10
    Dream Gstaad home, away from home
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    none, the hotel has done an excellent job on integrating the outstanding facilities with best guest service and professional team.

    the room comfort, the outstanding guest service and delicious dining options. Oh, not to forget the free hotel suttle to the town, in a Tesla, bravo

    Stayed in September 2018

  • Reviewed: August 24, 2018

    10
    Best hotel I have ever been to!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing - it was perfect!

    The hotel is absolutely stunning with the most beautiful views you will ever see but the way the staff treat you is pure class! From the moment you walk in you are treated like royalty. It’s no wonder it has been voted ‘top 100 hotels in the world’ !

    Stayed in August 2018

  • Reviewed: July 31, 2018

    10
    Location , Stuff , the view was incredible , very clean ,...
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Go with the front view , despite of expensively.

    Location , Stuff , the view was incredible , very clean , the decoration was unbelievable , classy classy. No words enough to describe my feelings. Benjamin the concierge was like a gift from god , great help. I recommend this resort for honeymoon.

    Stayed in July 2018

  • Reviewed: July 2, 2018

    10
    Truly outstanding in every way
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    Honestly, nothing.

    One of the best hotels we have ever stayed at, and we travel a lot. His and hers spas, free shuttle down to the Gstaad (on demand), exquisite breakfasts, lovely Alpine chic rooms (and the view!!!), but mostly the attention from staff, mostly Italians, was outstanding. Warm yet very professional, nothing is too much trouble, including making sure you carry water with you on every hike. The General Manager greeting you on arrival and departure is indicative of the type of place this is. Truly superb.

    Stayed in June 2018

  • Reviewed: January 12, 2018

    10
    Unforgettable Wedding Anniversary in Gstaad
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Amazing experience staying at this luxurious hotel. The staff were welcoming, extremely pleasant & friendly, & always happy. The views are incredible. Being able to swim in the heated pool outside & look at the snow on the mountains was beautiful, & the inside pool & spa was also inviting. We enjoyed dinner in the Japanese restaurant & the food was divine, as was the service. Also had drinks & dinner in the bar area which was also fabulous as we listened to the pianist & singer whilst we relaxed. There is nothing not to like here, & many more facilities to use.

    Stayed in January 2018

  • Reviewed: September 2, 2017

    9.6
    A wonderful stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    Nothing

    Outstanding Staff, professional Managing Director, very delicious breakfast, suite very clean with comfort bed, romantic dinner with lovely Duo playing nice songs,...the hotel is wonderful in all aspects.

    Stayed in August 2017

  • Reviewed: August 27, 2017

    10
    Couldn't recommend this place enough!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Couldn't recommend this place enough! Amazing pool and spa, and the breakfast was top quality. Make sure you have dinner at the Japanese restaurant as well!

    Stayed in August 2017

  • Reviewed: June 20, 2017

    10
    Complete luxury in every way
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights

    The walk while only 10 min or so down into town is not long but a bit steep. But, the hotel provides a complimentary shuttle until 10pm.

    The view from our deluxe suite was stunning (looking right over the pool to the valley and snow capped mountains). Expensive but well worth it. Breakfast was very good with lots of selection, and notably a fresh juice station to get your day started well. The spa is also a wonderful amenity to this property. For more activity, there are great (intermediate) hiking trails that leave from just behind the hotel. Not to be missed.

    Stayed in June 2017

  • Reviewed: March 22, 2017

    10
    Outstanding!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast needs fresh squeezed juices at this room rate!

    Spectacular property, very clean, very high end and built / maintained to an exceptional level. Entrance experience is tremendous, like an underground Bond lair.

    Stayed in March 2017

  • Reviewed: March 19, 2017

    10
    Going to Gsaadt to stay in this hotel is worthwhile
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    Great and amazing place ! Very friendly and nice staff, beautiful interior design for the lobby and the rooms, huge and superb swimming pools ! Very good Japanese restaurant. One of the best 5 stars hotels we have visited.

    Stayed in March 2017

  • Reviewed: March 8, 2017

    10
    Everything was perfect since how they picked us up from the...
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Everything was perfect since how they picked us up from the train station tell the end of the journey...everything was organised from the food tell the arrangements for the ski slopes... Anywhere you will eat at this hotel will be 5 stars ....i will come back again for another ski trip at this hotel

    Stayed in March 2017

  • Reviewed: August 24, 2018

    8.3
    Overall good experience
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Been charged CHF 600 for carpet cleaning , accedently droped coffee

    Room decor, location

    Stayed in August 2018

  • Reviewed: August 18, 2018

    8.8
    Excellent
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Value is high

    It was grate hotal loving to come back

    Stayed in August 2018

  • Reviewed: August 2, 2018

    9.6
    Everything
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in August 2018

  • Reviewed: July 28, 2018

    9.6
    Pure luxury and perfection
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Pure luxury and perfection

    Stayed in July 2018

  • Reviewed: July 5, 2018

    10
    The hospitality of the staff.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hospitality of the staff.

    Stayed in July 2018

  • Reviewed: June 16, 2018

    10
    The flexibility and the magnificient atomosphere.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The flexibility and the magnificient atomosphere.

    Stayed in June 2018

  • Reviewed: February 2, 2018

    9.6
    Best ever experience with a hotel
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing at all

    The best service ever. Friendly staff, from the butler to the concierge to the management. AMAZING! facility is excellent

    Stayed in February 2018

  • Reviewed: December 21, 2017

    10
    Perfect hotel!
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Could not pick a fault.

    Staff were incredible, property was beautiful and our room was perfect, like a mini chalet.

    Stayed in December 2017

  • Reviewed: December 16, 2017

    10
    The best hotel to stay in.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Can’t think of anything

    Beyond the expected

    Stayed in December 2017

  • Reviewed: September 14, 2017

    10
    Lifetime Experience to remember
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Flawless! There's nothing that I didn't like.

    PERFECT! The best hotel I ever stayed at. This hotel deserves 10 stars not only 5.

    Stayed in September 2017

  • Reviewed: September 3, 2017

    10
    PERFECTION
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    SPA is a bit expensive

    The whole experience was perfect, concierge was over the top helpful

    Stayed in September 2017

  • Reviewed: August 22, 2017

    10
    The property design is amazing.
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    All was perfect

    The property design is amazing. View from the balcony.

    Stayed in August 2017

  • Reviewed: July 16, 2017

    10
    Restaurant food was disappointing
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Restaurant food was disappointing

    Stayed in June 2017

  • Reviewed: June 27, 2017

    10
    It's the best hospitality in the world.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    It's the best hospitality in the world. I went there for 2 nights and we stayed for 4 nights..

    Stayed in June 2017

  • Reviewed: January 28, 2017

    9.6
    Everything
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in January 2017

  • The following reviews were written more than 24 months ago. They're no longer included in the property's overall review score, but they might still be helpful when choosing the perfect place to stay.

  • Reviewed: August 2, 2015

    9.6
    Excellent comfort, quality of personel and service.
    • Leisure trip
    • Couple

    Breakfast area with food in the morning in my oppinion is to small and get easily crowded. Would recommend to move it to room next/ you might be doing this already when you have more guests.

    Excellent comfort, quality of personel and service.

  • Reviewed: January 20, 2015

    9.2
    Staff were very friendly and efficient - both at reception...
    • Leisure trip
    • Couple

    Staff were very friendly and efficient - both at reception and in the Sommet restaurant. Of course, everything else was at the highest levels of luxury.

  • Reviewed: March 2, 2016

    10
    All!
    • Leisure trip
    • Family with young children

    Nothing!

    All!

  • Reviewed: December 15, 2015

    9.6
    Everything.
    • Leisure trip
    • Group

    Everything... My favorite hotel in Europe

  • Reviewed: October 4, 2015

    8.8
    Everything.
    • Leisure trip
    • Family with older children

    - Location. It is not a negative, but it is not close to the city center. However, quite and nice location. - Price, still expensive.

    Everything.

  • Reviewed: September 26, 2015

    10
    One of the best hotels I've ever stayed in .
    • Leisure trip
    • Couple

    One of the best hotels I've ever stayed in .

  • Reviewed: September 25, 2015

    10
    everything was excellent!
    • Leisure trip
    • Couple

    Nothing

    everything was excellent! Outstanding service! Definitely will be back!

  • Reviewed: September 22, 2015

    9.6
    Lovely rooms and view
    • Leisure trip
    • Family with young children

    N/A

    Lovely rooms and view Kids can enjoy the free day care in the hotel The spa simple amazing

  • Reviewed: September 13, 2015

    10
    Everything!
    • Business trip
    • Couple

    Nothing!

    Everything! A really great hotel with amazing service. We were even upgraded to a junior suite with a fireplace and wonderful views.

  • Reviewed: September 8, 2015

    10
    Just perfect.
    • Leisure trip
    • Couple

    Just perfect.

  • Reviewed: August 23, 2015

    10
    Best hôtel in gstaadt
    • Leisure trip
    • Couple

    Best hôtel in gstaadt

  • Reviewed: June 25, 2015

    10
    The entrance, bed,bathroom, shower and of course the view.
    • Leisure trip
    • Couple

    The Internet had very week signals.

    The entrance, bed,bathroom, shower and of course the view.

  • Reviewed: June 21, 2015

    10
    Service, condition of room, view from room
    • Leisure trip
    • Family with young children

    breakfast spread could be better

    Service, condition of room, view from room

  • Reviewed: March 17, 2015

    10
    Services staff, GM, dinner, late check out, upgrade, called...
    • Leisure trip
    • Family with young children

    Nothing

    Services staff, GM, dinner, late check out, upgrade, called by name

  • Reviewed: March 10, 2015

    7.5
    Beautiful hotel
    • Leisure trip
    • Family with young children

    The room service food

    Beautiful hotel

There are also 20 reviews without text. These impact the overall review score.

Showing 1 - 41

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