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Reviews of Hotel Unione 3 stars

Via Henry Guisan 1, 6500 Bellinzona, Switzerland

#7 of 16 hotels in Bellinzona

Guests' Choice

Review score

Based on 293 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    7.5

  • Location

    8.6

  • Facilities

    7.6

  • Staff

    9

  • Value for money

    7.3

  • Free WiFi

    8.5

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Showing 1 - 48

  • Reviewed: 15 September 2018

    8.8
    Good value for a short stay with modern comforts.
    • Leisure trip
    • Couple
    • Standard Twin Room with Balcony
    • Stayed 1 night

    Everything adequate.

    Basic hotel with a very friendly helpful staff. 10 minute walk from the train station but outside of the most atmospheric parts of historic and lively Bellinzona.

    Stayed in September 2018

  • Reviewed: 28 May 2018

    8.3
    Cute, friendly and clean
    • Business trip
    • Solo traveller
    • Standard Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The pillows were feather filled. Pretty gross if you dont like sleeping on bits from a dead animal. . Plus my neck had no support as they were so soft.

    Location was fantastic. Very nice staff. Great view from balcony

    Stayed in May 2018

  • Reviewed: 25 April 2018

    5.0
    Drab basic hotel in central spot badly in need of update. Close to castle.
    • Leisure trip
    • Solo traveller
    • Standard Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    No parking apart from public lot nearby. Drab hotel, dated appearance a bit depressing. Looks like something basic from late 60’s. Restaurant near lobby also dreary looking. Pizzeria next door nicer. Clean enough, just not pleasant.

    Staff cheerful and helpful. Location near town center but not terribly difficult to arrive by car.

    Stayed in March 2018

  • Reviewed: 4 February 2018

    7.1
    Great Location
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room felt like a motel. Signs of deterioration around the building, bathroom and hallways. Couldn’t sit up in bed without the bed rolling forward. Heard people talking next door.

    Walking distance from the railway station. Directly opposite one of the main attractions and supermarkets. Warm welcome. Complimentary drink in bar.

    Stayed in February 2018

  • Reviewed: 24 October 2017

    9.6
    The hotel staff were extremely friendly and forthcoming.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The hotel staff were extremely friendly and forthcoming. First they suggested some interesting places to visit and handed us a town map. Upon our departure they even offered my girlfriend, who had gotten the flu overnight, a cup of tea. We appreciated that kind act a lot.

    Stayed in October 2017

  • Reviewed: 18 September 2017

    9.2
    Excellent location, good value for money with breakfast included
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The feather pillows did not have enough filling so we're too flat. There were no extra pillows

    We were three adult sisters and we liked the lay out of the rooms and the three single beds

    Stayed in September 2017

  • Reviewed: 8 August 2017

    8.3
    Great location and very very friendly staffs.
    • With a pet
    • Leisure trip
    • Group
    • Standard Quadruple Room
    • Stayed 2 nights

    Great location and very very friendly staffs. there are a bathroom and a toilet with plenty of towels in the hallway, so We could use when ours was occupied.

    Stayed in August 2017

  • Reviewed: 2 August 2017

    7.9
    Excellent location and welcoming staff
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights

    Rooms are a bit dated and the pillows could use more filling. This affects the "value for money" score, but then again everything is relatively expensive in Switzerland.

    Super nice team at the front desk. Good breakfast. Excellent location, near the castles and two large grocery stores. There was a room to park our bikes safely.

    Stayed in July 2017

  • Reviewed: 31 July 2017

    5.4
    Adequate but nothing special, relatively expensive considering
    • Business trip
    • Solo traveller
    • Standard Twin Room with Balcony
    • Stayed 2 nights

    No kettle & the water heater used for breakfast was set at such a low temperature you could have put your hands into it without any risk whatsoever, which means that if you want to make black tea (100 degrees C required) it is not possible. Then the tea on offer is the lipton rubbish which would not matter as I brought my own tea bags except for the water being cooler than your own tap! It would not be too challenging to have a few kettles for guests who don't drink any coffee at all, they're not that expensive. The breakfast itself was pretty poor, not good enough to go back a 2nd time anyhow. Was asked if I wanted a double bed, got singles! Did not even consider dinner there which was ridiculously expensive, especially considering the other options elsewhere & it being a relatively low cost are for Switzerland.

    V good air con & balcony. Staff were mostly pleasant.

    Stayed in July 2017

  • Reviewed: 12 July 2017

    10
    Castles and gelato
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 1 night

    Wish we could stay for another night or two... Hope to go back one day...

    Brilliant reception staff! The breakfast was very generous and delicious, very nice coffee also! The hotel garden is small but very well maintained. There is an authentic Italian ice-cream shop 'Venturini' nearby - not to be missed. Excellent choice for families with a public playground and a supermarket nearby and just a short walk from the castle.

    Stayed in July 2017

  • Reviewed: 6 July 2017

    9.2
    The hotel is very close to the City Centre and close enough...
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights

    Being close to the City Centre inevatably brings traffic and other noise during the day and the evening. In the early morning, however, I could sleep with the aico off and the balcony door open, just the way I like it.

    The hotel is very close to the City Centre and close enough to the SBB station and bus terminal. Room was cool and quiet with balcony door closed and airco on. Nice view from the balcony on the main attracions of Bellinzona, the three castels.

    Stayed in July 2017

  • Reviewed: 20 August 2018

    7.5
    Very Nice staff
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast should have been included at the price i paid

    Very Nice staff

    Stayed in July 2018

  • Reviewed: 5 August 2018

    7.5
    View to the Castles
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Pillows are too soft.

    Location view to the Castles

    Stayed in August 2018

  • Reviewed: 13 July 2018

    7.5
    location
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights

    location

    Stayed in July 2018

  • Reviewed: 6 June 2018

    5.8
    Practical Location
    • Business trip
    • Solo traveller
    • Standard Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Very noisy and the most terrible breakfast (breads and croissants were not fresh and literally uneatable).

    Practical Location

    Stayed in June 2018

  • Reviewed: 15 May 2018

    8.3
    Location clean staff and practical.
    • Leisure trip
    • Solo traveller
    • Standard Quadruple Room
    • Stayed 1 night

    The hotel is old and needs a renovation

    Location clean staff and practical. Great views from the room

    Stayed in May 2018

  • Reviewed: 6 November 2017

    8.3
    Great views and friendly staff
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    The bed could have been a bit better.

    Superb view from the top floor. Very good price for Switzerland.

    Stayed in November 2017

  • Reviewed: 30 October 2017

    10
    If I return to Bellinzona I will definitely stay here again.
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    Great location and excellent view from the room. Very helpful and friendly staff.

    Stayed in October 2017

  • Reviewed: 4 October 2017

    4.6
    Disappointed
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Hotel was shabby

    Staff where helpful

    Stayed in October 2017

  • Reviewed: 1 August 2017

    7.9
    Staff was really great.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff was really great.

    Stayed in July 2017

  • Reviewed: 24 July 2017

    8.3
    Thanks for a great view at all castles from my room :)
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    Thanks for a great view at all castles from my room :)

    Stayed in July 2017

  • Reviewed: 2 July 2017

    7.5
    A good location.
    • Leisure trip
    • Group
    • Standard Quadruple Room
    • Stayed 1 night

    Close to the castles.

    Stayed in June 2017

  • Reviewed: 28 May 2017

    7.1
    Perfect location
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast not much variety

    It's in the center and beautiful view to the castle and monuntain

    Stayed in May 2017

  • Reviewed: 16 November 2016

    7.1
    Staff very efficient
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The price, too high

    Staff very efficient

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 28 May 2016

    7.9
    There was an attendant, in the morning, there everyday to...
    • Leisure trip
    • Solo traveller

    There was an attendant, in the morning, there everyday to get your beverage selection also the room was properly maintained. I am not a big breakfast eater so the menu was fine. I found the staff friendly and helpful. The room patio was nice and I had a good view of the castles. A nice town but a bit boring.

  • Reviewed: 29 March 2016

    9.6
    Great location, not far from train station, and just next to...
    • Leisure trip
    • Group

    The breakfast is too simple.

    Great location, not far from train station, and just next to the Castello Grande! And from the balcony of our room, we have the view of all the 3 castles! The room is renovated, clean and comfortable. And the staff is also very friendly and helpful.

  • Reviewed: 9 February 2016

    6.7
    Perfect location really close to the city center, the staff...
    • Leisure trip
    • Group

    We were there for the carnival party and at 10:20 a.m. The breakfast was not available anymore... To early in these special days! The carpet in the room was not good,

    Perfect location really close to the city center, the staff is very kind, the bed was comfortable and the room quite and clean, but the carpet on the floor is hard to clean!! Not all the rooms have their own bathroom.. Some have a shared one, however on our floor there were two, and were clean!

  • Reviewed: 29 October 2015

    9.6
    Family owned hotel with a very warm welcome from the lovely...
    • Business trip
    • Solo traveller

    Family owned hotel with a very warm welcome from the lovely lady at the reception. Beautiful Italian style building located close to the centre of the city. Stunning views of the three castles.

  • Reviewed: 12 October 2015

    5.0
    We had a great view of the three castles from our window.
    • Leisure trip
    • Family with older children

    The room was smelly. The toilet was broken. The tissue dispenser was empty. The door was hard to open and close.

    We had a great view of the three castles from our window. Breakfast was good.

  • Reviewed: 11 September 2015

    6.7
    Location in the center of Bellinzona with the parking garage...
    • Leisure trip
    • Couple

    The price seemed a bit high compared to other hotels we stayed in during our tour of Switzerland that offered larger rooms and better views for 70CHF less a night

    Location in the center of Bellinzona with the parking garage nearby

  • Reviewed: 1 August 2015

    7.5
    The staff were very accommodating when I requested to change...
    • Leisure trip
    • Solo traveller

    The carpet still hasnt been cleaned and could with being ripped up and replaced with wooden flooring. My room had a weird smell at first but that dicipated over time. Although the rooms are sound proofed from the outside traffic you could hear guests in adjoining rooms and the noise from the balconies became an issue for me partilarly someone in the room above me who started going onto the balcony from 2am in the morning shifting chairs etc around which was very noisy and made it difficult to continue sleeping.

    The staff were very accommodating when I requested to change rooms due to noise from other guests using their balcony in the night. The balcony rooms overlook the castle which is easily accessed from the hotel as is the train station and the main shopping area. Bellinzona is a great place to base yourself for day trips to Lugano Locarno and Chiasso.

  • Reviewed: 31 July 2015

    7.1
    Great locatio - very near to the train station and Castello...
    • Leisure trip
    • Couple

    Breakfast could be more diverse.

    Great locatio - very near to the train station and Castello Grande. The double room is big enough. The bed is very comfortable.

  • Reviewed: 9 July 2015

    7.9
    Breakfast was very nice, staff were pleasant and...
    • Leisure trip
    • Family with young children

    Carpet didn't look like it had been cleaned in a while, a bit expensive

    Breakfast was very nice, staff were pleasant and accommodating to our children, and the air conditioning and the foot pool were wonderful given the extreme heat.

  • Reviewed: 18 June 2015

    9.6
    We had a comfortable room with a generous balcony on a...
    • Leisure trip
    • Couple

    The balcony faced the main road and so the traffic sound was loud.

    We had a comfortable room with a generous balcony on a middle floor. We had a superb view of three medieval castles. The outdoor courtyard restaurant provided us with a very tasty light lunch. The dining room was elegant and the breakfast comprehensive and well presented. We walked easily to the railway station and there were interesting shops nearby.

  • Reviewed: 28 March 2015

    7.5
    A beautiful room with fantastic views of the castles.
    • Leisure trip
    • Couple

    The doonas are very heavy and hot. Not necessary in a well heated room Pillows so soft and impossible to get comfortable.

    A beautiful room with fantastic views of the castles. Large windows and a balcony with chairs to sit and enjoy the view

  • Reviewed: 4 March 2015

    8.3
    As I have food allergies I asked them if they could do...
    • Leisure trip
    • Group

    As I have food allergies I asked them if they could do something different as breakfast for me. They where very kind as they provided me with special glutenfree bread, soy joghurt and soy milk. This is outstandig!

  • Reviewed: 3 May 2016

    7.5
    I will recommend this hotel for frequent business Traveler...
    • Business trip
    • Solo traveller

    I will recommend this hotel for frequent business Traveler and tourist. Nice and clean place. Very close to Castle.

  • Reviewed: 30 April 2016

    7.5
    The hotel has a very good location.
    • Leisure trip
    • Family with young children

    The beds were too soft.

    The hotel has a very good location.

  • Reviewed: 29 March 2016

    5.8
    Breakfast was very good.
    • Leisure trip
    • Family with young children

    Room smelt very mouldy. Beds were too soft.

    Breakfast was very good.

  • Reviewed: 26 March 2016

    5.8
    Overpriced room and diner, outdated hotel.
    • Business trip
    • Solo traveller

    Overpriced room and diner, outdated hotel. Simple breakfast

  • Reviewed: 12 November 2015

    9.2
    Camera moderna, pulita, ben situata.
    • Business trip
    • Solo traveller

    Camera moderna, pulita, ben situata. Colazione eccellente!

  • Reviewed: 31 October 2015

    8.8
    Fabulous
    • Leisure trip
    • Couple

    There are no comments available for this review

  • Reviewed: 14 October 2015

    9.2
    Beautiful view of the castles.
    • Leisure trip
    • Couple

    Beautiful view of the castles.

  • Reviewed: 13 October 2015

    9.2
    The balcony overlooking 3 castles was amazing!
    • Leisure trip
    • Couple

    The balcony overlooking 3 castles was amazing! Very helpful staff on the desk. Very good location for wandering the lovely town of Bellinzona.

  • Reviewed: 9 October 2015

    8.3
    Location is convenient, castle is nearby we can see it in...
    • Couple

    Breakfast is not much choice and food is ok but not tasty.

    Location is convenient, castle is nearby we can see it in our window side.

  • Reviewed: 27 July 2015

    7.5
    The view from our room was amazing - 405
    • Leisure trip
    • Couple

    The view from our room was amazing - 405

  • Reviewed: 14 July 2015

    10
    The staff was incredibly friendly and accommodating.
    • Leisure trip
    • Group

    Nothing

    The staff was incredibly friendly and accommodating. The breakfast was good and the room was spacious

  • Reviewed: 7 July 2015

    10
    Friendly staff fantastic air conditioner in room.
    • Leisure trip
    • Family with older children

    Friendly staff fantastic air conditioner in room.

There are also 14 reviews without text. These impact the overall review score.

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