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Reviews of Hotel Valaisia 3 stars

Route de Vermala 10-12, 3963 Crans-Montana, Switzerland

#17 of 27 hotels in Crans-Montana

Guests' Choice

Review score

Based on 322 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8

  • Location

    8.9

  • Facilities

    8.2

  • Staff

    9.1

  • Value for money

    8.2

  • Free WiFi

    9.1

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Showing 1 - 24

  • Reviewed: 7 January 2018

    10
    I have now stayed at Hotel Valaisia three times do I need to say anymore.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 7 nights
    • Submitted via mobile

    It would be nice if the price of an evening meal included a coffee/tea after the meal. Although there is a bar which provides this at a cost of about £3

    Friendly, helpful and welcoming staff. Excellent food, location, entertainment especially JoJo Music evenings.The heated 33oCelcius saltwater (isotonic) Spa has an amazing therapeutic affect not just for the skiiers and boarders but for the older family members. There is plenty of space and play rooms for children and quiet areas as well.

    Stayed in January 2018

  • Reviewed: 26 December 2017

    8.8
    Great for skiing
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Would be nice to see on the hotel website a note about the escalator (it is very new from the look of it). It’s a short walk to Crans (15-20 mins) or down to Montana (5 mins) but it’s up or downhill so one should be prepared or plan to use the free bus services or pay for a taxi.

    Very close to the ski grand signal lift, the wellness area is fantastic but busy with families from 1630-1800 each day, the games areas (ping pong, pinball, table hockey, foosball) was a fun way to kill time, and the gym area is decent for a small workout. If you travel by bus note that there is an escalator up from the Ycoor bus stop (entrance beside the Mosiac restaurant) to the grand signal lift - sure beats walking up the hill.

    Stayed in December 2017

  • Reviewed: 15 October 2017

    8.3
    Excellent friendly staff!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Had to park outside of the hotel area for an extra substantial cost when we expected to be able to park on the hotel premises with the price of the parking included in the booking cost.

    Excellent friendly staff! Great friendly manager! Big rooms! Great breakfast! Great Wellness center in the hotel! Location right in the center!

    Stayed in October 2017

  • Reviewed: 14 April 2017

    7.9
    close access to the ski lifts, parking facilities, access to...
    • Leisure trip
    • Group
    • Superior Single Room
    • Stayed 2 nights

    a bit oldish building.. 70ties, but the room was ok, the hotel lacks the character - it's just a place to sleep, not to stay for leisure

    close access to the ski lifts, parking facilities, access to swimming pool, saunas

    Stayed in March 2017

  • Reviewed: 13 February 2017

    7.5
    - We spent two days skiing.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights

    - Rooms need to be renovated - decoration and bathroom are outdated (even though we were in "superior room"). - We had to pay extra for slippers and bathrobe. This is not acceptable when you pay over 250F per night

    - We spent two days skiing. Location close to the slopes is perfect. - Staff is very friendly and always willing to help. - Breakfast buffet was nice

    Stayed in February 2017

  • Reviewed: 31 July 2016

    8.8
    Very pretty hotel on the outside
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Breakfast was limited but staff very nice Switzerland is expensive Nothing extra in room,no tea/coffee

    Staff very nice. Room and hotel very clean but very expensive for what you got. Pool and outdoor excellent. Location very good but signage not clear from village. Parking was free

    Stayed in July 2016

  • Reviewed: 19 February 2018

    5.8
    too expensive !
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    breakfast was not great and room design very very outdated

    location

    Stayed in February 2018

  • Reviewed: 11 January 2018

    9.6
    Would definitely return as staff welcoming
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Tiny bathroom, thin pillows

    Large comfortable room. Within walking distance of ski lift and escalator to town.

    Stayed in January 2018

  • Reviewed: 28 July 2016

    8.8
    Friendly, relaxed hotel with a good, affordable restaurant.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Facility for making tea in the room.

    Very good value evening meal and lovely views. Swimming pool and spa was an added bonus

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 4 February 2016

    9.6
    The staff were fantastic and well led by Mr Nicolas...
    • Leisure trip
    • Couple

    Extra pillows for the bed and a kettle in the room

    The staff were fantastic and well led by Mr Nicolas Deslarzes. The use of the heated salted pool, sauna and hammer. The evening dinners were great.

  • Reviewed: 1 January 2016

    8.3
    The hotel is very nicely located, very close from the ski...
    • Leisure trip
    • Couple

    Parking price is expensive compared to the public parking right next to the hotel (12.- instead of 8.-). And the receptionist didn't even tell us when we arrived at the hotel. So we found it out when checking out, and they didn't even excuse themselves or tried to find some arrangement. The hot bath was quiet crowded, as external people from the hotel can come there as well. For the residents of the hotel there is no locker, so best come directly dressed for the bath, which is not particularly nice if you are located in the annex, as either you have to go through outside, or the underground parking, which is also very cold, and the way is much longer. No kettle nor fridge in the room, so I had to go to the bar (in the main building) to get some hot water for a medicine.

    The hotel is very nicely located, very close from the ski lifts, as well as shops and restaurant. If you are looking for a nice one for a special occasion, The Crans Ambassador was very nice. Staff was rather friendly (except for the bit with the parking price), and helpful to find us a nice restaurant. The hot bath was very nice, and pleasant after one day of skiing. The room was very spacious, with a very big and rather private balcony. Wifi is free. A lot of common areas where you can play pool, or other provided games, or simply relax. Very good breakfast with a lot of choices (but no bacon, only scrambled eggs)

  • Reviewed: 28 September 2015

    8.8
    Very friendly and helpful staff.
    • Leisure trip
    • Couple

    Lot of construction in the neighborhood which made it difficult to reach the hotel.

    Very friendly and helpful staff. Large room with spacious balcony. Nice breakfast and dinner. Very good public transport for day trips.

  • Reviewed: 8 September 2015

    4.6
    Has a swimming pool, sauna,and hammam.
    • Leisure trip
    • Couple

    One very rude staff. Facilities are old and some did not work. Hot water pool was cold. Crans-Montana is a tourist trap, where tourist support the rich inhabitants.

    Has a swimming pool, sauna,and hammam. Most, but not all, staff were friendly. Sauna was good, haman.

  • Reviewed: 2 August 2015

    8.8
    A lovely hotel, with all necessary comforts, a short...
    • Leisure trip
    • Solo traveller

    A lovely hotel, with all necessary comforts, a short walking distance from the Centre. The view from the balcony was stunning, I strongly advise to take Deluxe rooms facing south, although they are a bit more costly. Every Sunday th hotel management hosts an apero for newly arrived guests, which is a nice touch. The hotel actually looks much better than the pictures on the websites.

  • Reviewed: 28 July 2015

    8.3
    The personnel is very friendly and supportive.
    • Leisure trip
    • Family with older children

    The rooms are not very isolated and noise from other rooms and corridor (specially in the morning) can be disturbing. Some amenities in the bathroom would be a nice to have.

    The personnel is very friendly and supportive. The views from the balcony (worth paying for it) are stunning. Big room with plenty of space. Breakfast's offer is wide and of good quality.

  • Reviewed: 27 July 2015

    8.8
    Nice réception, fast checking, public parking very close,...
    • Leisure trip
    • Couple

    Simple deco. But for the price was not expecting other.

    Nice réception, fast checking, public parking very close, good price. Very close to ski funicular.

  • Reviewed: 23 June 2015

    8.8
    Large, clean indoor spa and outdoor pool area is the best...
    • Leisure trip
    • Couple

    Breakfast buffet was limited in selection, limited opening times for some hotel facilities.

    Large, clean indoor spa and outdoor pool area is the best part of the hotel. Rooms are clean (choose superior room for a view) and large. Close to the centre of town and ski lift. Great staff.

  • Reviewed: 10 March 2015

    9.2
    Excellent facilities - the leisure facilities were a great...
    • Leisure trip
    • Group

    Excellent facilities - the leisure facilities were a great bonus. Staff were excellent and made us feel very welcome. Really close to the Montana lift station - a two minute walk and you are on your way to the slopes

  • Reviewed: 16 February 2016

    8.8
    Good location, good facilities.
    • Leisure trip
    • Couple

    Nothing to complain about.

    Good location, good facilities. Nice staff even in stress conditions.

  • Reviewed: 13 February 2016

    9.2
    Good breakfast, and dinner, excellent facilities , friendly...
    • Leisure trip
    • Solo traveller

    Good breakfast, and dinner, excellent facilities , friendly helpful staff, great location across the street fro gondola

  • Reviewed: 24 January 2016

    9.6
    location, spa, value for money
    • Leisure trip
    • Solo traveller

    location, spa, value for money

  • Reviewed: 24 December 2015

    8.8
    Fantastic location looking over the mountain.
    • Leisure trip
    • Solo traveller

    No coffee/tea or even water in the room.

    Fantastic location looking over the mountain.

  • Reviewed: 9 September 2015

    7.1
    efficient
    • Leisure trip
    • Couple

    no bad experience

    efficient

  • Reviewed: 1 April 2015

    8.8
    very friendly staff,
    • Leisure trip
    • Solo traveller

    cleaing of room, did not replace the wet towels

    very friendly staff, good location

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