Rue du Lac 2/8, 1820 Montreux, Switzerland
#18 of 21 hotels in Montreux
Guests' ChoiceBased on 401 hotel reviews
7.8Cleanliness
8.4
Comfort
8.3
Location
8.8
Facilities
7.9
Staff
8.6
Value for money
7.6
Free WiFi
7.9
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End of dialog contentReviewed: 23 March 2024
Marian
NorwayA little bit more attention on the cleaning and for the guests. Some things have to be removed. Place looks old, and some things need to be replaced. Rooms need to be renovated for the stars the hotel has. Looks 2 star hotel actually. And second: As far as I've seen in the comments, it is true about the constant change of the rooms. You almost never get the same room that you ordered, and receive a different kind of room. Also, have to mention the tax for tourists and deposit before planning your trip. So these details, I consider very important.
Nice location, with nice facilities included durring the stay. Staff is friendly, place has huge potential, but more clean, more new. Nice restaurant, sauna, jacuzzi. Good view. Great potential.
Stayed in March 2024
Reviewed: 14 March 2024
Jane
United KingdomThe bed was very comfortable, the staff were very friendly and helpful. The views from reception were very beautiful.
Stayed in March 2024
Reviewed: 10 January 2024
Anna
BrazilBathroom needs modernization.
Views from the room.
Stayed in January 2024
Reviewed: 1 January 2024
Tamson
United KingdomUncomfortable pillows and mattress. Expensive charges for bringing a dog ch80 for two nights is a lot.
Great location, good to be able to use the facilities across at main hotel.
Stayed in January 2024
Reviewed: 30 December 2023
Gary
South Africatraffic noise through the night
Great location, clean rooms
Stayed in December 2023
Reviewed: 27 December 2023
Susan
United KingdomYour carpark outside, the crazy pavement you have got outside it was risen up and I fell outside cutting both knees and knocking my elbow.
All of it, friendly staff, very helpful
Stayed in December 2023
Reviewed: 24 December 2023
Kevin
United KingdomNone
Very comfortable hotel, close to the Christmas market
Stayed in December 2023
Reviewed: 24 December 2023
Devashi
United Arab EmiratesRigidity of House Keeping staff
The old world architecture and central location
Stayed in December 2023
Reviewed: 17 December 2023
Yl
SingaporeThe toilet was really tiny so you really had to squeeze your way through.
Room was comfortable in a rustic building. Had everything we needed and service was 5-star.
Stayed in December 2023
Reviewed: 11 December 2023
Rayomand
IndiaVery small size of bathroom compared to room size. No hooks to hang clothes in bathroom. Check-in bureaucracy.
Old building well converted and well serviced.
Stayed in December 2023
Reviewed: 29 November 2023
Martin
United StatesNo A/C
Stayed in September 2023
Reviewed: 18 November 2023
Lijia
AustraliaNo
Convenient, warmed staff
Stayed in November 2023
Reviewed: 31 October 2023
Angela
United KingdomMan serving breakfast on the Monday morning was very unfriendly
Location, facilities & room.
Stayed in October 2023
Reviewed: 25 October 2023
Devina
United KingdomVery old. Should renovate.
The location was perfect!
Stayed in September 2023
Reviewed: 15 October 2023
J
GermanyEverything was great
It's a beautiful house with beautiful rooms and furniture. Our room came with a balcony. You could also use the spa facilities from the hotel next door for free.
Stayed in July 2023
Reviewed: 6 October 2023
Beverley
United KingdomAlthough reception, the spa and eating areas were across the road, in a sister hotel, it didn’t matter at all.
The location was excellent. We had 3 rooms, and all were very spacious. One bathroom was small, but everything worked. The beds were huge, and really comfortable. The staff were friendly and welcoming. We ate at the restaurant one night, and enjoyed our meal. We felt that we got value for money compared with other options that we looked at.
Stayed in October 2023
Reviewed: 2 October 2023
Augusto
PortugalThe breakfast was not so good. To much simpler for a 3* Hotel. Also, at the room there was a problem with the lights. No switch to close the lights at bed side. So it was need to go to the door to close it and then going at the dark to the bed. Not good!
The option to go to in front hotel was good. Quite place and pleasant.
Stayed in October 2023
Reviewed: 30 September 2023
Gareth
United KingdomRoom clean, lake view. Ideal location for our purpose. Continental Breakfast Good
Stayed in September 2023
Reviewed: 25 September 2023
John
NigeriaOur rooms were good and spacious. The staff were very helpful and the hot breakfast had a good variety. Location of the hotel was excellent, it was central and accessible to the city centre.
Stayed in September 2023
Reviewed: 20 September 2023
Vaishal
IndiaReception area was across the street
Good clean room & with bog balcony.
Stayed in September 2023
Reviewed: 18 September 2023
Michael
United StatesEasy check in, small room, small but usable bathroom. We had a room in an alley with 2 windows so air flow was good without an AC option.
Stayed in September 2023
Reviewed: 15 September 2023
Clara
United KingdomReception was in royal palace hotel, did cause a bit of confusion, especially when my phone didn't work in Switzerland to get information from the hotel.
Comfortable bed. Very nice soap and shower gel supplied. Air conditioning in room. Use of spa and pool in the royal palace hotel but this is on the other side of the road. Reception gave us travel tickets to use on bus and train. Very helpful. Only a five minute drive to Montreux.
Stayed in September 2023
Reviewed: 13 September 2023
育茹
TaiwanIt’s considerate to offer toiletries in the bathroom.
Stayed in September 2023
Reviewed: 11 September 2023
Katia
SwitzerlandOld, needs some maintenance, prices are high but that is normal Switzerland and for the season I guess too...
Big comfortable room and beds.
Stayed in August 2023
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