Reviews of Hotel Vitznauerhof - Lifestyle Hideaway at Lake Lucerne This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Seestrasse 80, 6354 Vitznau, Switzerland

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Reviewed: September 7, 2025 · Stayed in August 2025
Verified reviewReviewed: August 24, 2025 · Stayed in August 2025
Verified reviewThe hotel is located in an idyllic location on Lake Lucerne. The staff were super friendly and efficient and the food was top class. It was the perfect venue for a couple of nights away from it all. The location is perfect and so easy to access via the ferry from Lucerne. There is such easy access to swim in the lake from the hotel, as well as enjoy the wonderful sunsets in the evening.
Dear guest Thank you very much for your kind words and positive review. We are delighted to hear that you thoroughly enjoyed your stay with us and look forward to welcoming you back to the Vitznauerhof. Warm regards from Lake Lucerne Your Vitznauerhof team
Dear guest Thank you very much for your kind words and positive review. We are delighted to hear that you thoroughly enjoyed your stay with us and look forward to welcoming you back to the Vitznauerhof. Warm regards from Lake Lucerne Yo… Show more
Reviewed: August 3, 2025 · Stayed in July 2025
Verified reviewThe location and views. Staff were very helpful. And we Coukdon take our dogs into the restaurant.
We had to pay £50 a day to park our car on the premises. The rooms had no air conditioning and that made it very uncomfortable for us. The terrace was tiny and they put one deck chair on it. It should have had 2 stools as the room was for 2 people. Lots of events on the time which made parking extremely difficult.
Dear Guest, Thank you very much for your review. We are delighted that you enjoyed both the location and our staff. If you choose to park at our hotel, there is a charge of just CHF 10 per night. Unfortunately, if you do not park on our premises, we are unable to control the prices charged by other car parks. We wish you all the best. We would be delighted to welcome you back. Kind regards, The Vitznauerhof Team
Dear Guest, Thank you very much for your review. We are delighted that you enjoyed both the location and our staff. If you choose to park at our hotel, there is a charge of just CHF 10 per night. Unfortunately, if you do not park on our p… Show more
Reviewed: July 29, 2025 · Stayed in July 2025
Verified reviewThe hotel staff were exceptionally kind, welcoming, and helpful. Upon arrival, we were warmly greeted and invited to relax on a sofa in the reception lounge, where one of the receptionists brought us refreshing drinks while we completed our check-in. We've never experienced such a high-end and thoughtful welcome before. Our room was incredibly spacious, with two bathrooms, three balconies, and to my absolute delight—my partner had secretly arranged a romantic surprise! The staff prepared everything beautifully, including two swans made of towels and rose petals artfully scattered across the bed. It was stunning! Swimming in the lake was amazing—the hotel provided floating rings, which made it even more enjoyable. Breakfast was delicious, with a wide variety of options, and we even spotted a boat arriving from our table by the window! Dinner was equally flavorful and satisfying. All in all, it was the ultimate luxurious experience in Vitznau. Hotel Vitznauerhof truly made our stay unforgettable.
The variety of dinner menu can be more varied.
Dear guest Thank you very much for staying with us at the Hotel Vitznauerhof and for your positive feedback. We are delighted that you enjoyed your stay with us so much. We look forward to welcoming you back again soon. Warm regards from Lake Lucerne The Vitznauerhof team
Dear guest Thank you very much for staying with us at the Hotel Vitznauerhof and for your positive feedback. We are delighted that you enjoyed your stay with us so much. We look forward to welcoming you back again soon. Warm regards fr… Show more
Reviewed: July 28, 2025 · Stayed in July 2025
Verified reviewWonderful views of Lake Lucerne from our balcony
There was nothing to dislike
Dear Guest Thank you for choosing to stay at the Vitznauerhof and for taking the time to give us a feedback. We are thrilled to read that you enjoyed our unique location and warm hospitality. We look forward to welcoming you back! Warm regards from Lake Lucerne Your Vitznauerhof team
Dear Guest Thank you for choosing to stay at the Vitznauerhof and for taking the time to give us a feedback. We are thrilled to read that you enjoyed our unique location and warm hospitality. We look forward to welcoming you back! Warm … Show more
Reviewed: July 19, 2025 · Stayed in July 2025
Verified reviewGreat location All staff were friendly and helpful
Terrace restaurant has very limited menu.
Dear Guest Thank you very much for choosing to stay with us and for taking the time to share your impressions. We are delighted to hear that our unique location directly on the shores of Lake Lucerne and the friendliness of our team left such a positive impression on you. Your kind words have been shared with the entire staff! We also appreciate your feedback regarding the menu selection on our panorama terrace and we will take it into consideration. We look forward to welcoming you back to Hotel Vitznauerhof in the near future. With warm regards from Lake Lucerne Your Vitznauerhof Family
Dear Guest Thank you very much for choosing to stay with us and for taking the time to share your impressions. We are delighted to hear that our unique location directly on the shores of Lake Lucerne and the friendliness of our team left … Show more
Reviewed: July 17, 2025 · Stayed in June 2025
Verified reviewReviewed: July 10, 2025 · Stayed in July 2025
Verified reviewThe staff was great & service was superb!
Dear Guest Thank you very much for your feedback and the time you took to tell us about your experiences. We were very happy to have you as a guest at our hotel. We are delighted to read, that you liked our staff team and the service we offered. We would be very happy to welcome you again at the hotel Vitznauerhof and would kindly inform you that your positive feedback is shared with the whole team. Kind regards from Lake Lucerne Your Vitznauerhof Family
Dear Guest Thank you very much for your feedback and the time you took to tell us about your experiences. We were very happy to have you as a guest at our hotel. We are delighted to read, that you liked our staff team and the service we o… Show more
Reviewed: July 6, 2025 · Stayed in July 2025
Verified reviewThis hotel is exceptional. To have direct lake access like this was such a treat. I will definitely be back. The staff were exceptional also - very attentive and could not have done more for our group.
Dear guest Thank you very much for your visit to the Hotel Vitznauerhof and for taking the time to share your impressions with us. We are very pleased to hear that we were able to impress you with our beautiful location directly on the lake and with our entire team. We are very happy to share your feedback with the entire Vitznauerhof team. We are already looking forward to welcoming you again and wish you a good time until then. Best wishes from Lake Lucerne. Your Vitznauerhof family
Dear guest Thank you very much for your visit to the Hotel Vitznauerhof and for taking the time to share your impressions with us. We are very pleased to hear that we were able to impress you with our beautiful location directly on the la… Show more
Reviewed: July 2, 2025 · Stayed in June 2025
Verified reviewOur room was large, as was the bath.
The breakfast offerings were repetitive. Many things were not labeled. More fresh fruit was needed. Cooked choices could have been better had they not contained so much salt and had they been accurate to what we requested. While the hotel appeared to be exclusive and expensive, its breakfast buffet did not measure up to those standards.
Dear guest Greetings from Lake Lucerne! Thank you very much for your visit and the time you took to rate your stay. We are pleased that you were able to enjoy your room to the full. We are sorry to read that we were not able to convince you with our breakfast offer. Even though we regret that you were not completely satisfied with our breakfast offer, your input helps us to constantly improve. We would be delighted if you would give us a second chance to show you that we can do better. Your Vitznauerhof family
Dear guest Greetings from Lake Lucerne! Thank you very much for your visit and the time you took to rate your stay. We are pleased that you were able to enjoy your room to the full. We are sorry to read that we were not able to convince y… Show more
Reviewed: July 2, 2025 · Stayed in June 2025
Verified reviewbreakfast good, location excellent .
Evening meal was not as good as I would have expected.
Dear Guest Warm regards from Lake Lucerne! Thank you very much for your visit and the time you took to rate your stay. We are pleased that we were able to convince you with our unique location directly on Lake Lucerne and our breakfast. We are sorry that we were not able to convince you with our dinner and have taken note of this. We would be delighted if you would give us a second chance to show you that we can do better. Your Vitznauerhof family
Dear Guest Warm regards from Lake Lucerne! Thank you very much for your visit and the time you took to rate your stay. We are pleased that we were able to convince you with our unique location directly on Lake Lucerne and our breakfast. W… Show more
Reviewed: June 20, 2025 · Stayed in June 2025
Verified reviewWe loved everything about this property. The staff were so friendly and helpful and the accommodations were so nice. We love the breakfast every morning and all the facilities.
Dear guest Thank you for your positive feedback. We are very pleased that you enjoyed your stay with us. Kind regards Vitznauerhof Team
Reviewed: June 13, 2025 · Stayed in June 2025
Verified reviewWe had a room with a balcony and it was wonderful to experience the lake from our room. The breakfasts were delicious. The staff were wry friendly and helpful in helping us setup activities like the boats and Rigi train.
Dear Guest Thank you so much for your kind words! We're delighted to hear that you enjoyed the view from your balcony and had a great experience with our breakfast offerings. It's also wonderful to know that our team could assist you in organizing your activities — the lake and the Rigi truly are special highlights of our region. We hope to welcome you back again soon!
Dear Guest Thank you so much for your kind words! We're delighted to hear that you enjoyed the view from your balcony and had a great experience with our breakfast offerings. It's also wonderful to know that our team could assist yo… Show more
Reviewed: June 11, 2025 · Stayed in May 2025
Verified reviewReviewed: May 25, 2025 · Stayed in May 2025
Verified reviewEverything. Great staff, beautiful hotel, great service. awesome food.
It was all wonderful
Dear Guest Thank you for your positive feedback. We would be very happy to welcoming you again. Kind regards Vitznauerhof Team
Reviewed: May 24, 2025 · Stayed in May 2025
Verified reviewBeautiful view of the Lake and very relaxing. Loved coming and going on the ferry from Lucerne. Easy to get to. Small grocery store close by for snacks.
Nothing comes to mind.
Dear Guest Thank you for the feedback. We hope to get the chance to meet you again. Kind regards Vitznauerhof Team
Reviewed: May 22, 2025 · Stayed in May 2025
Verified reviewIt was yet another most marvelous stay with wonderful people! Loved every second of it!
That I could only stay those few short days!
Dear Guest Thank you very much for your feedback. We would be very happy to welcome you again. Best wishes Vitznauerhof Team
Reviewed: May 16, 2025 · Stayed in May 2025
Verified reviewReviewed: May 6, 2025 · Stayed in May 2025
Verified reviewLocation was excellent for trip up to Mount Rigi and boat across the lake to Lucerne, literally next door. Hotel and outdoor area absolutely stunning, magnificent views of the lake, staff are fantastic, so helpful and friendly. Room was great , huge bathroom and so clean, there is an excellent coffee station on each floor which always had plenty of everything that you need. Excellent breakfast,lots of choice
Thank you very much for your detailed and warm feedback! We are delighted that you enjoyed your stay with us so much - from the ideal location for excursions and the fantastic view to the comfort of your room and our breakfast offer. It's especially nice to hear that our team left a positive impression - that's our goal. We look forward to welcoming you back to the Vitznauerhof soon!
Thank you very much for your detailed and warm feedback! We are delighted that you enjoyed your stay with us so much - from the ideal location for excursions and the fantastic view to the comfort of your room and our breakfast offer. It'… Show more
Reviewed: April 27, 2025 · Stayed in April 2025
Verified reviewReviewed: April 21, 2025 · Stayed in April 2025
Verified reviewEverything from check-in to check-out is great. The staff are all very friendly and considerate—I truly feel that they care about their guests. It's a very comfortable environment to stay in. The building is well-maintained, and the breakfast is amazing—not to mention the lake view from the garden and the room balcony.
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Thank you for your positive feedback! We are delighted to hear that you enjoyed your stay so much from start to finish. We take great pride in having a friendly and courteous team who look after the well being of our guests. We also appreciate the praise for our breakfast and the wonderful views of the lake. We hope to see you again soon!
Thank you for your positive feedback! We are delighted to hear that you enjoyed your stay so much from start to finish. We take great pride in having a friendly and courteous team who look after the well being of our guests. We also appreci… Show more
Reviewed: April 14, 2025 · Stayed in April 2025
Verified reviewThank you very much for your review. We are looking forward welcoming you again. Best wishes Vitznauerhof-Team
Reviewed: April 13, 2025 · Stayed in April 2025
Verified reviewReviewed: April 6, 2025 · Stayed in April 2025
Verified reviewReviewed: January 2, 2025 · Stayed in December 2024
Verified reviewThe hotel is beautiful, the breakfast was delicious and healthy and the staff was amazing and very helpful.
What I didn't like was the Spa, all persons were nude. I felt a bit awkward.
Dear Alan Thank you for your visit and the time you took to review your stay. We are very pleased to hear that we were able to convince you with our healthy breakfast and with our exceptional staff. In fact, the sauna area is a textile-free zone, which not all guests appreciate. We would be very pleased to welcome you again at the Hotel Vitznauerhof and wish you a wonderful time. Kind regards from Lake Lucerne Your Vitznauerhof Familie
Dear Alan Thank you for your visit and the time you took to review your stay. We are very pleased to hear that we were able to convince you with our healthy breakfast and with our exceptional staff. In fact, the sauna area is a textile-fr… Show more