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Reviews of Hotel Waldrand 3 stars

Aegertenstrasse 12, 3775 Lenk, Switzerland

#15 of 30 hotels in Lenk

Guests' Choice

Review score

Based on 39 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.1

  • Location

    8.6

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    7.6

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 4 September 2023

    9.0
    Lovely
    • Leisure trip
    • Couple
    • Queen Double Room
    • Stayed 1 night
    • Submitted via mobile

    We really enjoyed our stay. The room was very clean and quit. There were goats outside which we loved! The location is great and we had a beautiful view!

    Stayed in September 2023

  • Reviewed: 10 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room Alpenchic
    • Stayed 1 night

    A mountain and family hotel must start breakfast at 7 a.m. or 7.30 a.m. at the latest. At 8 o'clock the breakfast room was crowded. One and a half rolls of toilet paper were left in the bathroom. These quality checks and inspections should be done by the owner and not left to the staff who are already busy serving at the bar and reception (...).

    The breakfast was rich. An excellent full buffet (English and continental breakfast). The hotel is in an excellent location. The restaurant should offer simpler and cheaper menus, especially if it intends to accommodate families on a tight budget. The staff is extremely friendly and very helpful. However, it is clear that there is a lack of staff and that the owner is not present (a problem in many small and medium-sized hotels).

    Stayed in July 2023

  • Reviewed: 11 April 2023

    7.0
    Easy and very friendly place, would come back
    • Leisure trip
    • Family with young children
    • Family Room Alpenchic
    • Stayed 1 night

    Location was good, breakfast was not too rich, would have appreciated wider selection of bread, maybe bacon or something.

    Stayed in April 2023

  • Reviewed: 31 December 2022

    7.0
    Good location and nice clean room, but quite pricy for what you get!
    • Leisure trip
    • Couple
    • Superior Double Room Alpenchic
    • Stayed 1 night

    The provided soap in the bathroom is just awful!!! Please make sure you take your own shampoo if you stay there. Furthermore, we booked a Superior Room. However, during check-in it was realized that no such room was available anymore, so we received a downgrading. At the reception they promised us that we only have to pay the smaller room the next day. During the check-out, however, we received the invoice for the Superior Room, after we complained we paid the fare for the smaller room but additionally we had to pay the city tax which would have been included on booking.com. So to conclude, they have a huge mess within their booking system and please take care during check-out what is written on your invoice! Not very customer friendly....

    The room itself was quite nice and had everything you would need.

    Stayed in December 2022

  • Reviewed: 13 August 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Double Room
    • Stayed 3 nights

    Breakfast buffet was very good. Bedroom was cool despite very warm temperatures outside Hotel is in a quiet location but only a few minutes minutes from town centre Secured bike room (ski room in winter) Chalet style hotel is unobtrusive and fits in with surroundings.

    Stayed in July 2022

  • Reviewed: 4 July 2022

    8.0
    Great but not the flies.
    • Leisure trip
    • Couple
    • Simmentaler Double Room Alpenchic
    • Stayed 4 nights
    • Submitted via mobile

    Location very good. Breakfast could've been better, the main issue being summer, was flies and no attempt to control them or protect the buffet food.

    Stayed in July 2022

  • Reviewed: 17 August 2021

    8.0
    Good location, great welcoming staff with good food
    • Leisure trip
    • Family with young children
    • Queen Double Room
    • Stayed 1 night

    I don't like the development in many hotels of putting a plastic sheet between mattress and cotton sheets. Although some may find it hygienic, I don't like the block of ventilation during the night.

    Great personel, owners present and actively engaging with guests, wonderful terrace with great menu for dinner. Broad choices for breakfast with much fresh produce.

    Stayed in August 2021

  • Reviewed: 9 February 2024

    10
    Perfect place
    • Leisure trip
    • Solo traveller
    • Queen Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Perfect location and very friendly staff

    Stayed in February 2024

  • Reviewed: 10 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Great Location , Great Hotel , Great people The owners were so kind We will come back again Love from Greece 🇬🇷 ❤️ Rein & Pierre

    Stayed in January 2024

  • Reviewed: 16 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Double Room
    • Stayed 2 nights
    • Submitted via mobile

    ...

    Nice and clean

    Stayed in August 2023

  • Reviewed: 1 August 2023

    5.0
    Angry staff, need a holiday
    • Couple
    • Queen Double Room
    • Stayed 1 night
    • Submitted via mobile

    Worst staff interaction I have had in any country I've travelled. The woman at reception was very rude and offensive. Yelled at us in her language, making us feel like an inconvenience to her establishment. The restaurant refused to serve us food from the menu 1 hour and 15 minutes before closing (however we had confirmed our dining time prior to this) We were then served cold meat at a fixed price, giving us no option of choosing what to eat. On checkout, I was then yelled at again and had my receipt thrown at me across the counter. Would not recommend if you want good service.

    View from the room was nice Shower was good Room was clean Good breakfast Nice majestic location

    Stayed in August 2023

  • Reviewed: 21 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Double Room
    • Stayed 3 nights

    The location was a picturesque post card type and the view from the room was gorgeous. The landlady was extremely polite. Breakfast was super good.

    Stayed in July 2023

  • Reviewed: 21 March 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Restaurant is average and overpriced, but other are available in town center. Room was small, but as per pictures and prices was advantage. There was some white noise on our floor and rooms especially at night, like airco or washing machines. Might be an issue for people with sensitive hearing like me. Ski room was stinky. Breakfast below average in Lenk, with some foods not available before 8am.

    Close to a lift, you could use nearby bunny slope lifts to get to the top easier (3 changes), but ski down almost to hotel. There is indoor pool facility just nearby. Clean and renovated bathroom. There was small play corner for kids not mentioned here.

    Stayed in February 2023

  • Reviewed: 29 January 2022

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Queen Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Room is so small that it wasn't even possible to place the chair in front of the desk - there is no space between bed and table. We had to walk sideways to pass.

    We could convince the owner to turn up the heating so our room got warm eventually (we traveled in January) . That was nice. Breakfast is good, fresh fruit and nice cheese.

    Stayed in January 2022

  • Reviewed: 1 August 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room Alpenchic
    • Stayed 1 night
    • Submitted via mobile

    We arrived late. There was a thunderstorm in Alps, so we were driving slowly and realized that we won't be able to get to the point before 9pm. So I sent a request to the hotel for late arrival and they quickly responded me, saying "No problem. I'll leave a key for your room on the reception. Please come in, grab the key and take the rest". So we did it exactly this way. And it was wonderful! After long driving in dark and rain, get to the sleepy cozy hotel, take the shower and fell into the beds! Next morning, we saw the personnel and took the breakfast. Everything was just wonderful. Extremely friendly, and the quality of food was great!

    Stayed in August 2021

  • Reviewed: 14 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room Alpenchic
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 17 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room Alpenchic
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 21 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Simmentaler Double Room Alpenchic
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 9 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 4 September 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Family Room Alpenchic
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 2 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Double Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 5 March 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2023

  • Reviewed: 28 August 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in August 2022

  • Reviewed: 19 July 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2022

Showing 1 – 25

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