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Reviews of Hotel Weisses Kreuz

Hauptstrasse 143, 3855 Brienz, Switzerland

#15 of 27 hotels in Brienz

Guests' Choice

Review score

Based on 351 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    7.4

  • Location

    8.9

  • Facilities

    7.3

  • Staff

    8.6

  • Value for money

    7.3

  • Free WiFi

    7.6

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Showing 1 - 68

  • Reviewed: 7 July 2018

    9.6
    The hotel is situated directly next to the train station and...
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Toilet
    • Stayed 1 night

    The hotel is situated directly next to the train station and the lake where you can take a ship to the Giessbachfalls or to Interlaken. A grocery store, a pharmacy, the post office and other facilities are all close by.

    Stayed in July 2018

  • Reviewed: 14 May 2018

    6.7
    It's good to spend your nights there.
    • Leisure trip
    • Couple
    • Twin Room with Shared Shower and Toilet
    • Stayed 1 night
    • Submitted via mobile

    Bathrooms were common between two rooms.

    Staff is very friendly. Breakfast is included in the price. Free parking is available. Location is super central.

    Stayed in May 2018

  • Reviewed: 7 April 2018

    10
    We will be back!
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    Perfect location to explore Brienz and the surrounding area. The hotel was clean and staff very helpful. Breakfast was wonderful. Thank you Peter, Mathias and the entire staff for a wonderful week!

    Stayed in April 2018

  • Reviewed: 13 March 2018

    10
    A hotel that will make a visit to Switzerland memorable.
    • Leisure trip
    • Family with young children
    • Twin Room with Shared Shower and Toilet
    • Stayed 4 nights

    Nothing we can think of !

    The very friendly, patient and helpful staff at Hotel Weisse Kreuze made sure we were well looked after during our 4 day stay. We made this our base to access the Meiringen, Interlaken and Kleine Scheidegg areas, all a quick train trip away. The price of our room and breakfast was good, the hotel was well located, across the road from the train station and the bus station between all the sites and activities we wanted to explore. There is a supermarket less than 50m from the hotel that supplied all our needs. It was a 3 1/2 hour trip from there to our departure airport in Geneve. There was a selection of hiking paths up in the mountain behind the hotel for us to choose from. Stepping out of the front door is the view of the striking blue Brienzesee and the snow covered surrounding mountains. It was lovely.

    Stayed in March 2018

  • Reviewed: 30 October 2017

    7.9
    good
    • Leisure trip
    • Group
    • Twin Room with Shared Shower and Toilet
    • Stayed 1 night

    The room is different from the photos on Booking.com. Instead of a double bed, only two small beds are in the room, and separated away from each other.

    The location of this hotel is perfect,directly in front of the lake. Very convenient to park.

    Stayed in October 2017

  • Reviewed: 11 October 2017

    7.1
    GOOD STAY IN BEAUTIFUL BRIENZ
    • Leisure trip
    • Couple
    • Twin Room with Shared Shower and Toilet
    • Stayed 1 night
    • Submitted via mobile

    Restaurant in hotel was expensive. Dinner was boring and very pricey. Disappointed.

    Old but clean. Brienz is lovely. We were comfortable enough. Breakfast was good. Coffee was AMAZING! Loved sitting outside for breakfast (included)...nice view of the water!

    Stayed in October 2017

  • Reviewed: 18 July 2017

    9.6
    A comfortable stay in the beautiful Brienz.
    • Leisure trip
    • Couple
    • Twin Room with Lake View
    • Stayed 2 nights

    Maybe a bit too pricey, but most good Swiss hotels are expensive anyway.

    Loved the location. Stayed in a lake-view room. It was breathtaking. Went for a walk along the lake-shore on both evenings I was there. Staff was very friendly and helpful (Monika and others). The hotel is right next to Brienz station, Brienz pier and Rothorn Bahn.

    Stayed in July 2017

  • Reviewed: 8 July 2017

    8.3
    Lovely place to stay
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff seemed to be manning both the kitchen and reception!

    Great location right next to the lake and also had the mountain train behind us which would have used if we had more time!

    Stayed in June 2017

  • Reviewed: 19 June 2017

    8.8
    Location was excellent.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was average. Could have been better with more varieties. Also the room had no refrigerator or water kettle

    Location was excellent. Right next to the train station and rothorn bahn

    Stayed in June 2017

  • Reviewed: 31 May 2017

    10
    Good hotel to visit Brienz and the surrounding area
    • Leisure trip
    • Group
    • Twin Room with Shared Shower and Toilet
    • Stayed 1 night
    • Submitted via mobile

    The location is perfect and Brienz turned out to be our favorite town in Switzerland. Breakfast was good. The woman who checked us in and put out breakfast was friendly. More affordable than most expensive Swiss hotels. It was fun staying in a typical Swiss chalet.

    Stayed in May 2017

  • Reviewed: 6 May 2017

    9.2
    Trainspotters? Yeah it was BRB loco number 12...
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Toilet
    • Stayed 1 night
    • Submitted via mobile

    Great location right by the transport termini. Shared toilet wasn't a problem to me - this was a separate wing of the hotel with I think only 3 rooms and so there was little chance of facilities being engaged, or of my noise affecting others' sleep or theirs' mine. Oh and funnily enough when I arrived there was genuinely a window view of a BRB steam loco as shown in the pics. Later it was briefly at work on the line even though out of season.

    Stayed in April 2017

  • Reviewed: 15 September 2016

    5.4
    Okay. Probably would not stay there again.
    • Leisure trip
    • Family with young children
    • Twin Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Several staff members were not friendly or helpful. They acted as though it was a huge inconvenience to do basic things like help us check in to the hotel. We got a lakeside room and it was quite loud - right in front of a major street and the train station.

    The room was clean. Breakfast was included.

    Stayed in September 2016

  • Reviewed: 13 August 2016

    8.3
    Wonderful experience!
    • Leisure trip
    • Family with older children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    It was still a bit expensive, but i think that applies in Switzerland in general.

    Stayed ind the family room (4 adults) which had 4 actual beds which were very comfortable and with the greatest view! Also very clean and with a nice bathroom and wifi.

    Stayed in August 2016

  • Reviewed: 26 July 2016

    8.8
    The staff allowed us to leave luggage after checkout.
    • Leisure trip
    • Family with older children
    • Twin Room
    • Stayed 2 nights

    The sauce on the mushroom pasta was much too salty.

    The staff allowed us to leave luggage after checkout. Very handy for Brienz station, boat and steam train to Rothorn.

    Stayed in July 2016

  • Reviewed: 13 June 2018

    9.2
    Very friendly staff great location very clean room.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff great location very clean room.

    Stayed in June 2018

  • Reviewed: 8 June 2018

    7.9
    good
    • Leisure trip
    • Group
    • Twin Room with Shared Shower and Toilet
    • Stayed 1 night
    • Submitted via mobile

    brienz rothonhorn made noise at 4 am.

    great location, near shore, bus, train.

    Stayed in June 2018

  • Reviewed: 30 May 2018

    6.3
    Staff were friendly
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Noice of trains parked behind the hotel

    Staff were friendly

    Stayed in May 2018

  • Reviewed: 19 May 2018

    8.3
    Great food, staff and location.
    • Leisure trip
    • Couple
    • Twin Room with Shared Shower and Toilet
    • Stayed 2 nights
    • Submitted via mobile

    The room needed some airing.. but after a day it was ok.

    Great food, staff and location. Very comfortable stay.

    Stayed in May 2018

  • Reviewed: 3 January 2018

    9.2
    nice place to visit interlaken or lucern. near Bahnhof and free parking
    • Leisure trip
    • Group
    • Twin Room with Shared Shower and Toilet
    • Stayed 2 nights

    super friendly staff. good breakdast. authentic tradiotional swiss bnb

    Stayed in January 2018

  • Reviewed: 18 September 2017

    9.6
    very friendly staff
    • Business trip
    • Solo traveller
    • Twin Room with Shared Shower and Toilet
    • Stayed 1 night

    very friendly staff

    Stayed in September 2017

  • Reviewed: 15 September 2017

    2.5
    The girle in reseption very roude and bad attitude her name...
    • Leisure trip
    • Couple
    • Twin Room with Shared Shower and Toilet
    • Stayed 1 night
    • Submitted via mobile

    The girle in reseption very roude and bad attitude her name (Elina) i hate the place , her place not to deal with people and customers

    Stayed in August 2017

  • Reviewed: 10 September 2017

    8.3
    good location, good food, little bit pricey but ok.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    rooms were old style.

    super location. Food at restaurant was very good (we might come back). Very helpful staff.

    Stayed in September 2017

  • Reviewed: 24 August 2017

    8.8
    Excellent staff
    • Leisure trip
    • Family with young children
    • Twin Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing- only no iron in the room

    Excellent staff

    Stayed in August 2017

  • Reviewed: 19 August 2017

    9.6
    Location, nearby everything especially the train station and...
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The pillows are too thin and no electric kettle in the room

    Location, nearby everything especially the train station and the Rothorn Banhof

    Stayed in August 2017

  • Reviewed: 13 August 2017

    8.3
    I was injoy it too much
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 6 nights
    • Submitted via mobile

    Small bed rooms,no a/c , no fridge

    View of lake , staff is helpfull , clean rooms , kalm place

    Stayed in July 2017

  • Reviewed: 28 July 2017

    7.9
    Excellent location overlooking lake and next to steam train...
    • Leisure trip
    • Group
    • Twin Room with Lake View
    • Stayed 2 nights

    Excellent location overlooking lake and next to steam train station. Room to store bicycles

    Stayed in July 2017

  • Reviewed: 10 July 2017

    9.6
    Go for it
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    Everything Excellent

    Stayed in July 2017

  • Reviewed: 3 June 2017

    10
    Brieze a little gem
    • Leisure trip
    • Couple
    • Twin Room with Shared Shower and Toilet
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location , opposite lake

    Stayed in June 2017

  • Reviewed: 10 May 2017

    9.6
    Excellent location and a great stay overall
    • Leisure trip
    • Couple
    • Twin Room with Shared Shower and Toilet
    • Stayed 2 nights
    • Submitted via mobile

    Room didn't have wifi, only the main building did.

    Excellent breakfast and service. Bed was very comfortable

    Stayed in April 2017

  • Reviewed: 26 April 2017

    7.5
    no access internet at the room
    • Leisure trip
    • Couple
    • Twin Room with Shared Shower and Toilet
    • Stayed 2 nights

    There was no internet access at the room. but I could access at the restaurant in the morning and at night.

    Very kind staff

    Stayed in April 2017

  • Reviewed: 23 February 2017

    8.8
    breakfast and bed are good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    low wifi signal in bedroom

    breakfast and bed are good

    Stayed in February 2017

  • Reviewed: 8 January 2017

    7.9
    JoyfulJOYful
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Toilet
    • Stayed 4 nights
    • Submitted via mobile

    Cosy warm clean room

    Stayed in January 2017

  • Reviewed: 2 November 2016

    6.3
    location
    • Couple
    • Twin Room with Shared Shower and Toilet
    • Stayed 1 night

    already charged 50% on my Canadian credit card before I arrived

    location

    Stayed in October 2016

  • Reviewed: 17 October 2016

    9.2
    They do not accept banknote 1000CHF.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    They do not accept banknote 1000CHF. It must be written in the sight of the hotel in Booking.com.

    Stayed in October 2016

  • Reviewed: 13 August 2016

    7.5
    It is right near the railway station.
    • Leisure trip
    • Family with older children
    • Quadruple Room
    • Stayed 1 night

    It is right near the railway station.

    Stayed in August 2016

  • Reviewed: 26 July 2016

    9.6
    Super nice place to stay!
    • Leisure trip
    • Family with older children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Kind staff. Breathtaking view from the window. Nice breakfast. Convenient location.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 May 2016

    7.9
    Great location right across the street from the train...
    • Leisure trip
    • Solo traveller

    There was not wi-fi in the room as advertised. The wi-fi was only in the common areas and the front of the hotel (maybe a few of the bedrooms near the front as well). My single bedroom was in the very back and did not have any wi-fi which was very frustrating. If I would have noticed this in previous rooms I would have chosen somewhere else to stay.

    Great location right across the street from the train station, friendly staff. Nice breakfast. Simple bedroom but I feel that it was a bit overpriced considering my hotel the next night in the heart of Interlaken was cheaper.

  • Reviewed: 11 May 2016

    7.9
    The staff are very friendly and working hard, the breakfast...
    • Leisure trip
    • Couple

    The staff are very friendly and working hard, the breakfast pastry is very good. Directly across the train station is super convenient for visitors that needs to ride the Swiss train.

  • Reviewed: 28 October 2015

    10
    The staff here is very nice and friendly!
    • Leisure trip
    • Solo traveller

    The staff here is very nice and friendly! There is perfect location just in front of the train station. The view around is amazing! Also, free offered breakfast is tasty!

  • Reviewed: 8 October 2015

    9.2
    Most convienent location in Brienz!
    • Leisure trip
    • Couple

    At breakfast, the only eggs available were uncooked- you had to cook them yourself and only a small easeily missed warning sign (I cracked one open thinking it was already boiled.)

    Most convienent location in Brienz!.

  • Reviewed: 18 August 2015

    7.9
    located by the lake.
    • Leisure trip
    • Family with older children

    had booked a quadraple room. was travelling with my husband and kids aged 19 and 24. one of the room was actually just not a room. it was an attic kind of a thing with three single beds and absolutely no ventilation. not a single window and not even a pedestal fan. it was suffocating so all of us had to sleep in one room and on the floor. however the next day after we spoke to the staff they provided us with extra beds in the one room. so i effectively paid for 2 rooms but got only one with extra beds which i felt was highly unfair. so would definitely not recommend a quadraple room.

    located by the lake. beautiful view.

  • Reviewed: 16 August 2015

    9.2
    The location of the hotel was perfect for us, the food was...
    • Leisure trip
    • Group

    We thought the prices were somewhat inflated for the cost of tap water.

    The location of the hotel was perfect for us, the food was wonderful but the staff was incredible, especially Jiri. He attended to us conscientiously and even anticipated our needs at breakfasts and dinners. Thank you, Jiri.

  • Reviewed: 14 August 2015

    5.8
    Staff members provided ice and hot water when we asked and...
    • Leisure trip
    • Couple

    We were unable to get wifi in our room. When we asked the staff, they reported that free wifi was available in the lobby and other areas in the hotel but not in our room. We told them their "free wifi" posting was extremely misleading and they tried to rectify the situation by offering another antiquated room for $30 more.

    Staff members provided ice and hot water when we asked and were friendly.

  • Reviewed: 11 August 2015

    8.5
    Location is perfect, next to the shores of Lake Brienz and...
    • Leisure trip
    • Group

    If anything, the bed was a little short, but it didn't stop me sleeping really well.

    Location is perfect, next to the shores of Lake Brienz and opposite the train station. Staff were extremely helpful and friendly, making us a great little lunch pack on the days we missed breakfast due to early starts. The days we ate breakfast there we were able to sit outside on the terrace and eat with views of the lake just 50 meters away. The price considering the location and time of our trip was very good too.

  • Reviewed: 2 August 2015

    7.5
    The location is exceptional.
    • Leisure trip
    • Solo traveller

    I was a single traveler. The hotel has a single room rate and a double room rate. They said because I had booked through booking.com that there were no way to change my rate from double to single. So I paid significantly more for the room. It seems like it would have been possible for them to make the adjustment. There are two 'houses' that the hotel owns. One is separate from the main house. My room was in the separate house. There was no wifi available in my room. The breakfast starts quite late - 8 am.

    The location is exceptional. The rooms are simple, but nice, and very clean.

  • Reviewed: 29 July 2015

    4.2
    The moment i had to come back at home.
    • Leisure trip
    • Couple

    The room was in the back of the building with just one window with views to the parking, the railway and the place where the staff of te hotel gone to smoke, so the room was at 30ºC and we had to close the window to avoid the smoke and noise pass in the room. The breakfast is shared with hundred of flies and I prefer not to say something about the quality of the food and juicies. We spent 4 nights and we wanted to gone out since the first one. We payed 130CHF each night, in total 550€ (including turist taxes) for the worst room i never seen and a very bad and poor breakfast, but as one of the staff (Mónica) told me : "you are in Brienz". That means, That if you are looking for a nice hooliday you need a lot of money in your woolet...

    The moment i had to come back at home.

  • Reviewed: 28 July 2015

    8.3
    Their location was perfect - one minute from the train...
    • Leisure trip
    • Family with young children

    I cannot see anything bad.

    Their location was perfect - one minute from the train station and two minutes from the ferry port. The room was cosy. Breakfast was simple but enough.

  • Reviewed: 24 July 2015

    9.2
    Stunning location, with outlook over Lake Brienz.
    • Leisure trip
    • Couple

    Stunning location, with outlook over Lake Brienz. Great, very helpful and welcoming staff. Liked our room - good space, and particularly like the balcony - a real bonus.

  • Reviewed: 22 July 2015

    8.8
    Staff very welconing and service first class.
    • Leisure trip
    • Couple

    Traffic noise (rooms facing the lake also face the busy street). We appreciate that the hotel has no control over this but it was a discomfort in hot weather.

    Staff very welconing and service first class.

  • Reviewed: 13 July 2015

    8.8
    Very close to railway station, bus stops for Ballanburge...
    • Leisure trip
    • Family with young children

    They gave us room back side of the hotel building where no lift and i had to climb up and down with heavy bags and baby stroller, Wifi is only available in the main reception only (but considerable fast connection)

    Very close to railway station, bus stops for Ballanburge open air museum and boat station, everything is just in front of the building.............. there is also tourist information center just down below the building

  • Reviewed: 8 July 2015

    8.3
    We were a family of 10 persons and they had everything...
    • Leisure trip
    • Group

    There is no air condition - it was very Hot when we were there 37 degrees Celsius. Had to have balcony door Open to cool down.

    We were a family of 10 persons and they had everything prepared for us - there hospitality was great and very Accommodating. Would definitely stay here again.

  • Reviewed: 10 June 2015

    8.3
    Very friendly staff with excellent language skills.
    • Leisure trip
    • Couple

    I just wish they had a coffee/tea facility in the room.

    Very friendly staff with excellent language skills. In front of the train station but even so it's very quiet. Room very clean with a comfortable bed.

  • Reviewed: 22 May 2016

    9.6
    next to the lake,train and auto bus station.
    • Leisure trip
    • Couple

    next to the lake,train and auto bus station...great view.

  • Reviewed: 14 January 2016

    6.3
    located near the station
    • Leisure trip
    • Solo traveller

    lied about the internet and thay didn't care about it

    located near the station

  • Reviewed: 31 October 2015

    7.9
    Near to train station and my hotel room is facing beautiful...
    • Leisure trip
    • Solo traveller

    Near to train station and my hotel room is facing beautiful Lake Brienz promenade.

  • Reviewed: 18 October 2015

    8.3
    The location
    • Leisure trip
    • Couple

    No parking

    The location

  • Reviewed: 4 October 2015

    7.9
    convenience to rail station
    • Leisure trip
    • Couple

    convenience to rail station

  • Reviewed: 1 October 2015

    10
    Love the cute red and white checked bed coverings.
    • Leisure trip
    • Family with older children

    Love the cute red and white checked bed coverings. Only stayed one night but it was right next to the train station, very convenient!

  • Reviewed: 5 September 2015

    9.6
    Familiar Hotel which has very nice scenary, with the lake...
    • Leisure trip
    • Family with older children

    Familiar Hotel which has very nice scenary, with the lake just in front. Has free private parking for hosts, which is very nice.

  • Reviewed: 1 September 2015

    6.7
    Bugs in the bathroom lights
    • Leisure trip
    • Group

    Bugs in the bathroom lights

  • Reviewed: 16 August 2015

    7.9
    the location
    • Leisure trip
    • Family with older children

    the price

    the location

  • Reviewed: 15 August 2015

    10
    good location, nice staff, good food
    • Leisure trip
    • Family with older children

    Free WiFi is just for around the reception. It was not convienient for Internet user.

    good location, nice staff, good food

  • Reviewed: 21 July 2015

    8.8
    Very friendly and helpful staff at reception.
    • Leisure trip
    • Couple

    Very friendly and helpful staff at reception. Hotel can be easily reached by public transport (train, ship).

  • Reviewed: 4 July 2015

    8.3
    Perfect position near to the railway station, bus station,...
    • Leisure trip
    • Family with young children

    Perfect position near to the railway station, bus station, cruise terminal, Brienz lake and Coop.

  • Reviewed: 28 June 2015

    7.5
    Close to lake and trains.
    • Leisure trip
    • Couple

    Close to lake and trains. Free parking. Nice beds.

  • Reviewed: 15 June 2015

    8.3
    Breakfast
    • Leisure trip
    • Group

    Breakfast

  • Reviewed: 12 June 2015

    9.2
    The staff provided excellent service.
    • Leisure trip
    • Family with older children

    Room too small for 3 adults

    The staff provided excellent service. Location was great.

  • Reviewed: 4 June 2015

    10
    Friendly staff who speak English,nice room and facilities...
    • Leisure trip
    • Couple

    None

    Friendly staff who speak English,nice room and facilities,quiet.

There are also 19 reviews without text. These impact the overall review score.

Showing 1 - 68

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