Reviews of Novotel Abidjan Plateau This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
10, Avenue du Général de Gaulle, Le Plateau, 3718 Abidjan, Ivory Coast
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Reviewed: September 5, 2025 · Stayed in August 2025
Verified reviewReviewed: July 13, 2025 · Stayed in June 2025
Verified reviewReviewed: June 25, 2025 · Stayed in June 2025
Verified reviewThe hotel is good overall. The room was spacious with good sound insulation and a pleasant view. Breakfast is not bad, and lunch and dinner are average for the price, but you can usually find something to eat. However, the hotel needs improvement and maintenance, especially regarding furniture, painting, and general upkeep.
Some staff members were not very welcoming, though most were friendly and attentive. The pool didn’t look inviting and clearly needs better maintenance. The quality of the buffets could also be improved.
Dear Mr Mokhtar, Thank you for taking the time to tell us about your experience at the Novotel Abidjan Plateau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joachim Agamey Guest Relation Agent
Dear Mr Mokhtar, Thank you for taking the time to tell us about your experience at the Novotel Abidjan Plateau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel,… Show more
Reviewed: June 22, 2025 · Stayed in June 2025
Verified reviewReviewed: June 1, 2025 · Stayed in May 2025
Verified reviewI like everything about the property, the building , the staffs , the rooms. They were superb
Reviewed: May 21, 2025 · Stayed in May 2025
Verified reviewReviewed: May 20, 2025 · Stayed in May 2025
Verified reviewReviewed: February 18, 2025 · Stayed in February 2025
Verified reviewReviewed: February 13, 2025 · Stayed in January 2025
Verified reviewReviewed: February 13, 2025 · Stayed in January 2025
Verified reviewReviewed: February 10, 2025 · Stayed in February 2025
Verified reviewThe wifi reception in my room was quite bad and almost unusable from the work table.
Reviewed: February 6, 2025 · Stayed in February 2025
Verified reviewReviewed: February 5, 2025 · Stayed in February 2025
Verified reviewThe hospitality
N/A
Reviewed: February 3, 2025 · Stayed in January 2025
Verified reviewReviewed: January 30, 2025 · Stayed in January 2025
Verified reviewThe hotel as whole
No business center
Reviewed: January 30, 2025 · Stayed in January 2025
Verified reviewReviewed: December 22, 2024 · Stayed in November 2024
Verified reviewFast wifi, decent gym facilities.
Long checkin process.
Reviewed: December 15, 2024 · Stayed in September 2024
Verified reviewReviewed: November 16, 2024 · Stayed in November 2024
Verified reviewReviewed: November 14, 2024 · Stayed in October 2024
Verified reviewReviewed: November 10, 2024 · Stayed in November 2024
Verified reviewFair for the location and cost
Just a little old fashioned / The room iron was cheep, no steam, so pointless.
Reviewed: November 2, 2024 · Stayed in October 2024
Verified reviewReviewed: October 27, 2024 · Stayed in October 2024
Verified reviewNot much - the bed was not terrible and breakfast was okay
Dirty, smelly rooms and AC stops working randomly. Terrible place
Dear Vedantika, We thank you for your comment and are sorry to read that you face issues in your room. Hygyiene and cleaning is an absolute must for NOVOTEL and we follow very strict protocols to guarantee satisfying results. We assure you that all the services concerned will be inform. All the teams at Novotel Plateau will be pleased to welcome you again.
Dear Vedantika, We thank you for your comment and are sorry to read that you face issues in your room. Hygyiene and cleaning is an absolute must for NOVOTEL and we follow very strict protocols to guarantee satisfying results. We assure you … Show more
Reviewed: September 12, 2024 · Stayed in September 2024
Verified reviewLocation
No bell boy, No working bedside phone ( other than dialling out that I did not try, none of the buttons including speaker buttons worked on the phone), the wifi did not work at first, I had to fill the 5-minute form to check in giving details of my late parents too, staff was indifferent, the room looked shabby and upholstery had marks everywhere bathroom looked a like Chinese ship's prefabricated toilet. Please do not waste your money !