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Based on 44 hotel reviews9.5
Value for money
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Showing 1 - 23
Reviewed: 3 September 2018
눉it took a bit too long to get the food delivered when ordering at the bar restaurant and this was only really a problem because we had a toddler with us.
눇all of the staff where exceptional. friendly, helpful and so tolerant and kind to my young granddaughter. the gardens where amazing. a true delight to walk through and look at. the bed was very comfortable. the manager Norman was helpful and understanding when one of my daughters became unwell which we really appreciated. the island is beautiful, no rubbish anywhere and the people everywhere are so friendly and nice. the food was really good here which was great because in our experience the food is often not good in the pacific island resorts.
Stayed in September 2018
Reviewed: 6 July 2018
눉all excellent no negatives
눇everything staff rooms lush gardens pool breakfast dinner attention and care of staff water activities and snorkelling right off the beach...…...
Stayed in June 2018
Reviewed: 30 May 2018
눉Not much to say here. Had a few bugs/lizards/ants in our room from time to time. A lot of wasps flying around the balcony outside....but they provide bug spray and you're in a tropical location so what do you expect? Mosquitoes weren't an issue at all which I thought they would be. Nothing really negative to report.
눇Breakfast included, anything you want and great options. Wonderful pool, great poolside bar and drinks/lunch at the bar are reasonable, very private rooms (we were there on our honeymoon), morning and evening maid service, appetizers delivered to your room before dinner at no cost, best coconut sorbet we've ever had for dessert, snorkeling is the best I've ever experienced, and just steps away from your room, they even provide a snorkeling map to tell you the areas of the lagoon to visit, scooter rentals on site, lunch recommendations if you want to leave the property, etc. Wonderful...couldn't have asked for anything better.
Stayed in May 2018
Reviewed: 19 April 2018
눉Wish we could have stayed for longer.
눇The resort is extremely well managed by Norman and his team. The attention to detail on every little aspect is excellent, the rooms are very good, and the service overall is among the best we've received in all our travels.
Stayed in March 2018
Reviewed: 16 February 2018
눉What we did not like that much and did not find that professional it has been seeing the Chief Receptionist (former manager?) swimming in the same swimming pool of the guests, occupying the best part (in terms of view) of the pool all during one day of our stay. The thing is that some guests are staying just few days (as we did) and people are paying a lot to enjoy that view and that pool, pool and view that they probably will see once in life (it took us 25 hours flight to reach Aitutaki). I think that the Chief Receptionist (former manager?) has more chances than we have to enjoy that view and she certainly did not pay what we have payed to enjoy the pool. It seemed to us as this was debasing the services offered. To be clear, we do not intend to discriminate, I also own an Hotel where I live and I never ever swam in my pool, specially when my guests are swimming, why should I use the services I want to be payed for? Not professional at all above all if that happens in a 5 stars hotel. And to conclude, we noticed that when the new manager (Norman) was trying to solve a problem we had with the Local Diving Centre, (basically trying to refund us a part of the amount for the dive we didn't make) he had to convince the same Chief Receptionist (former manager) which clearly did not agree and she was also a little annoyed. Now this hasn't be so nice to see.
눇The hotel is really charming, the room was big and very clean with a breathtaking view. The service is promt. Our luggage got lost and the staff made all his best to find it allowing us a pleasant stay. The two restaurants are great, we loved almost everything we ordered. Norman, the new manager is really professional and made all his efforts to solve a little problem we had with the Diving Centre. We really appreciated his help and we are pretty sure he will improve the already high quality of this hotel.
Stayed in February 2018
Reviewed: 22 January 2018
눉It is very difficult to find any negatives at this wonderful resort. Maybe one very minor issue - the opening hours of the hotel shop could match with lunch and dinner time.
눇My wife and me just finished our honeymoon at this resort. Having the experience from many other resorts at many tropical countries we could not choose better. There is absolutely marvelous view of beach with white sand and huge black rocks followed by light blue lagoon ending with dark blue ocean. Resort has romantic irrigared tropical garden all around the pathways. The best was the privacy - as there are reasonable distances between bungalows (as well as there is favourable V-shape of the coast there) and as most people spend their time on the trips, we were usually alone on the beach/bungalow terrace, what was absolutely romantic and we felt completely relaxed and calmed down just after first two days. Bungalow was in great shape and was finetuned to perfection - e.g. having 4 showers (beach, garden, 2 indoor). Food was amazing (both taste and look) - especially dinners made our honeymoon memorable. Not only us, but also other guest were surprised that hotel general manager of the hotel personally cared about satisfaction of all guest on daily basis and arranged that any our wish was fufilled immediately. It is clear that policy of the hotel is to provide maximum care for its clients - lot of small things like complimentary pralines each evening prove this on every step. We can also compare with other hotel in Aitutaki at almost the same price level, where we have spent first days, and Pacific was far better choice (at absolutely all parameters - bungalow quality, service quality, food, cleaning, snorkeling, ...). We have enjoyed lagoon trip - especially Honeymoon Island and sand bank close to One Foot Island - we had fantastic time with lot of photoshooting there and photos are superb. It was really hard to leave this place. We never go to the same location twice, but in this case we will do exception - we want to come back soon...
Stayed in January 2018
Reviewed: 9 January 2018
눉Sometimes service at breakfast and dinner was slow but maybe we needed to adjust to the natural pace of the island!Not much on offer specifically for kids.
눇Immaculate rooms in an idyllic location. Beautiful restaurant for breakfast and dinner with magnificent views. We had the special Christmas Eve and day set dinners which were good value rather than the usual expensive disappointment offered by luxury hotels. Free bikes available and well worth taking a ride around the island - you will be warmly greeted by all the locals.
Stayed in December 2017
Reviewed: 19 June 2017
눇Paradise indeed! It just doesn't get much better than this lovely resort on an amazingly beautiful island. This island with it's huge lagoon is simply stunning, and a boat trip lagoon cruise is a must. The resort itself is absolutely as beautiful as the photos, and the rooms are placed both for the ocean view and privacy. The infinity pool is perfectly located, and the restaurant is stunning with spectacular sunset views! Food is excellent, and the "island night" entertainment is a must see. Staff is very attentive and if you wish, will tell you stories about their island, their way of life, etc. They have all the gear you need to enjoy the island and lagoon, and all is very well maintained/nice quality: kayaks, SUP, snorkel gear, bicycles, etc. This is the dream resort for a dream vacation. Perfect place to celebrate our 25th Anniversary! Can't wait to come back here.
Stayed in June 2017
Reviewed: 11 May 2017
눉The property and location is idyllic . The bungalows are beautifully situated a few steps from beach and sea, are very comfortable in fact are luxurious private and spotless.I think what made the holiday was the beautiful Aitutaki I people and staff who are faultless and friendly. The food was great . Hiring a car for a day to go for a drive around the island was easily organised at the hotel as was the stunning lagoon cruise where the snorkelling and fish and walks on uninhabited idyllic islands was incredible.
Stayed in May 2017
Reviewed: 28 March 2017
눉Nothing, everything was perfect
눇Awesome location Spotlessly clean Wonderful service, friendly staff Free bikes to use (good ones too!) Best restaurant on the island Best resort on the island Snorkelling on reef right in front of hotel - so many beautiful fish.
Stayed in March 2017
Reviewed: 10 March 2017
눇Best resort we have ever stayed in! We fully recommend this resort it was outstanding in every way! You wouldn't be disappointed if you get the chance to stay there! 😃 I hope to return some day! It really is outstanding! And beautiful 👍
Stayed in March 2017
Reviewed: 27 December 2016
눉Some staff - not many, but more than two or three - were not up to the standard of one of the world's leading resorts. Surly and inefficient service was unhappily our experience at breakfast on more than one day. These members of staff held the standard back. We hope the Manager can deal with under-performance, because at the price nothing less than 100% is the goal.
눇Aitutaki. The island itself is a wonderful place to escape from the real world; the Pacific Resort is beautifully conceived. The villa was excellent, the Manager much in evidence, many of the staff were top-flight. Christmas dinner and the weekly Pacific evening were well-presented, with a wide range of menu choices. The senior staff really pulled the stops out for their guests over the holiday period, with charm and smiles. A Reception with Carols for guests on Christmas Eve was a nice touch. The lagoon is a delight, the pool awesome. And the wifi better than expected on an island so far from anywhere!
Stayed in December 2016
Reviewed: 23 March 2018
눉Paying for wifi
눇Location, location, location
Stayed in March 2018
Reviewed: 24 August 2017
눇Everything. Beautiful room, great location, excellent staff, free bicycles and transport to and from airport.
Stayed in August 2017
Reviewed: 16 December 2016
눉Everything was fabulous!
Stayed in December 2016
Reviewed: 18 November 2016
눇General manager head chef
Stayed in November 2016
Reviewed: 4 March 2016
눉There were only two dining rooms, which wouldn't be a problem if there were other choices on the island. That said, the menu (which could have been changed at least once but wasn't while we were there) was good, except for a decided lack of fresh local fish. That was attributed to Chinese encroachment in Cook Islands fishing waters. Also, some of the wait staff in the Main Dining Room were clearly untrained.
눇The entire set up is beautiful, accommodating and peaceful. The staff was, by and large, extremely friendly. It is the quintessential romantic spot, ideal for chilling out and getting re-charged. Aitutaki itself is still not commercialized and retains a genuineness that we really liked. The place is very small (you can get around the whole island by scooter in one hour) without the tourist hype. A great place to get off the grid for a bit.
Reviewed: 29 January 2016
눉Dinner dishes could of had more flavor. One exception is Island night. The food was great and the cultural show entertaining and fun.
눇Beautiful location on the beach, clean, modern, nice extra touches, courteous, VERY helpful staff. Excellent masseuses using Bali style of massage. Enjoyed head lei making, lounges in front of our room on the beach with showers, floating platform in lagoon.
Reviewed: 27 November 2015
눉There really is nothing not to like !
눇A-B-S-O-L-U-T-E-L-Y stunning, from the delicious food, wonderful surroundings and hotel facilities / room, to the 'joie de vivre' of the staff, who make sure nothing is left to chance and let you experience the ultimate relaxing holiday ! This ravishing boutique hotel played a major role in my surprise marriage proposal, for this, and if you want to live the real island time, in a fair doses of luxury, you can't miss out !
Reviewed: 9 October 2015
눉The lagoon outside is not conducive to swimming at low tide.
눇We loved the laid back atmosphere and the fact there were no 'rules' you could go anywhere, use anything, eat, drink anything you liked. It was a real holiday. We loved it.
Reviewed: 5 October 2015
눉If you're looking to swim in the lagoon, this is not the place to stay. Reef shoes required as there is a lot of coral. The best coral-free location is the other side of the island (the Aitutaki Lagoon Resort & Spa side).
눇Fantastic accommodation, facilities and service.
Reviewed: 5 March 2016
눉Did not stay longer
눇Everything was perfect
Reviewed: 1 December 2015
눉The sweeping of the paths outside our room at 7 am every morning grrr!!!!
눇The treats in the room each night :-)
Showing 1 - 23
Tinos Town, Greece
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