Reviews of Casa Ellies Hotel Boutique
1107 Patricio Lynch, 5550098 Puerto Varas, Chile
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Loading...
Reviewed: September 7, 2025 · Stayed in September 2025
Verified reviewReviewed: August 19, 2025 · Stayed in August 2025
Verified reviewAcogedor y muy buena ubicación
Reviewed: August 5, 2025 · Stayed in August 2025
Verified reviewReviewed: May 26, 2025 · Stayed in May 2025
Verified reviewThe staff was super friendly, he was kind and attentive all throughout our stay. The room was comfy and cozy, the beds were soft and awesome to sleep in.
Nothing really, we will definitely stay here again!
Reviewed: April 14, 2025 · Stayed in April 2025
Verified reviewReviewed: February 27, 2025 · Stayed in February 2025
Verified reviewReviewed: February 21, 2025 · Stayed in February 2025
Verified reviewPablo, he was amazing and kind, he is on top of everything, takibg care of all your needs, he is an excelent host. The garden is beautiful as well as the dogs that come to visit.
Na
Reviewed: February 16, 2025 · Stayed in February 2025
Verified reviewthe shower water temperature and the pressure were excellent 👌 👍 The staff were good and very attentive.
The bed sheets had hair and they changed upon our complaint. Later the pillow sheets had hair too and they changed them too. . The room was extremely small for us to move around.
Reviewed: February 6, 2025 · Stayed in February 2025
Verified reviewThe bed was really comfy! Water pressure is excellent. Very good breakfast. And the staff is very friendly!
Reviewed: February 5, 2025 · Stayed in January 2025
Verified reviewFriendly staff and a good breakfast
Location was a good walk from centre of town
Reviewed: February 1, 2025 · Stayed in February 2025
Verified reviewRelaxed. Staff friendly and helpful. Paulo let us use the office desktop computer to make a booking when we were unable to do so on our mobiles and tablet. Able to use communal kitchen and lounge, as well as garden. Quiet location. Quirky hotel. Breakfast quirky, with very nice kuchen served every morning.
Reviewed: January 27, 2025 · Stayed in January 2025
Verified reviewReviewed: January 22, 2025 · Stayed in January 2025
Verified reviewReviewed: January 21, 2025 · Stayed in December 2024
Verified reviewExcelente
Reviewed: December 29, 2024 · Stayed in December 2024
Verified reviewReviewed: December 19, 2024 · Stayed in November 2024
Verified reviewReviewed: December 15, 2024 · Stayed in November 2024
Verified reviewExcellent location and sweet host Pablo! Thank You for all of your help and guidance to great resto La Olla! We really enjoyed feeling at home with you and recommend to anyone wanting to explore lovely Puerto Varas while feeling at home by the warm fire upstairs at cozy Casa Ellies Great little patisserie around the corner as well with AMAZING quiche! Look forward to seeing you again upon our return. Abrazos❤️
Reviewed: November 8, 2024 · Stayed in October 2024
Verified reviewVery typical, very delicious breakfast. Keeps family home ambiance. Great location, very safe parking space.
A bit more room for luggage in the bedroom. Racks would have been nice.
Reviewed: November 7, 2024 · Stayed in November 2024
Verified reviewReviewed: November 6, 2024 · Stayed in November 2024
Verified reviewReviewed: October 31, 2024 · Stayed in October 2024
Verified reviewReviewed: October 8, 2024 · Stayed in October 2024
Verified reviewGreat location, parking included, clean and comfortable room, kind personnel and delicious breakfast.
Reviewed: July 13, 2024 · Stayed in July 2024
Verified reviewReviewed: March 5, 2024 · Stayed in March 2024
Verified review