I might suggest a few more hooks in the bathroom, or in the room, to hang up towels for drying.

This hosteria is within 20 minutes of the entry to Torres del Paine National Park entrance. Excellent location. I loved the 'old-world charm' of this hosteria! There was plenty of parking - close to the entry. Upon arrival we were greeted with a friendly smile, and anticipation of our booking, and a quick registration. We were led to our queen size room (that had an extra bed) that looked over the majestic Torres del Paine landscapes! The bed was comfortable with fresh, clean, and crisp linens. The bathroom, although small was perfectly serviceable with an opening window to allow shower mist to escape. Generous breakfasts and delicious, beautifully presented dinners were served in the main dining room that overviewed the spectacular scenery. Servers were friendly, attentive, and hospitable and showed a genuine interest in making guests feel welcome. Special kudos to them for their heartfelt welcome! There were plenty of areas to walk nearby to enjoy the surrounding scenery. Farm animals in neighbouring farms were a treat to watch!

Stayed in March 2024

Value for money is poor for what it is

Cosy feel, in a great location next to the Torres del Paine park entrance.

Stayed in April 2024

The place is overpriced for what you get. We stayed next door at the Rio Serrano which is extremely nice but expensive, as well as Cabanas Lago Tyndall which was cheaper but felt much nicer. Our room was old and we could hear every single movement of the people upstairs. The shower leaked water and our doorhandle was loose and we had to fidget it to get it to lock. Overall, it wasn't the worst experience, but we would not stay here again compared to the other options.

We liked the breakfast in the morning and the location.

Stayed in February 2024

Rooms were somewhat small.

It was a nice well kept property, rooms were on the small side but clean and comfortable. Bathroom was clean and water was hot. Breakfast was basic. Dinner is available but did not opt for it, so cannot say anything about it. The hostess recommended a couple of alternative places to eat, one of which was walking distance. We tried it and it was excellent. The hostess and staff were very helpful.

Stayed in February 2024

The pize of the room is quite high, but this is a spesicial tourist area

The staff was extra helpful and we had a nice stay. We got ok breakfast and the dinner was like home meals.

Stayed in January 2024

The road to the property is unpaved.

Clean,warm,hot water and good breakfast.

Stayed in February 2024

The road to the property

This hotel is located at the middle of Rio Serrano, a beautiful place surrounded by rivers, lake, and mountains. You can see the Toros Del Paine park from the hotel. The hotel is an eco friendly facilities. The village was a horse ranch(?) with still some lovely horses. The hotel itself is pretty too. The WiFi is good in the lobby but none in the room. The staff is very friendly and helpful. The only challenge is to get there. There are only two ways to get to the village from El Calafate or Puerto Natalis: through north entrance and pass through the park or toward South Park entrance, which is a 60 km rough gravel road from Cerro Castillo. Once you passed that test you will see the one of the most beautiful places in the world.

Stayed in February 2024

The menu was limited for the price

The view was excellent

Stayed in February 2024

Great location with fantastic views. Cosy place, hey serve breakfast and dinner in nice homely setting, horses around the area add to the tranquility.

Stayed in February 2024

Was expensive for stay

Staff friendly helpful good service

Stayed in January 2024

The neighbour was a bit noisy closing the door like 10 times, so I suggest earplugs. The prices are similar in Torres del Paine, but be prepared to pay a Caribbean luxury hotel for a campsite inn-experience.

Super nice staff, good dinners inside the national park, amazing view, not too central

Stayed in January 2024

The WiFi was quite weak, maybe a slightly longer dinner slot. It would have also been nice to have some options for dinner rather than one set menu.

The room was clean and the location was very good. The view from our room was lovely and the place felt warm and cosy.

Stayed in January 2024

Beds are a bit uncomfortable, can’t have anything beyond water in the rooms as far as drinks/snacks go

Great location, convenient breakfast and super nice and accommodating staff. The staff are what make this property!

Stayed in January 2024

Charming, helpful and kind staff in a stunning location. Not grand but delightful. Thank you Monica and Danny

Stayed in January 2024

As with other places in Patagonia, a fridge for guests would be a great thing to have. Most people have snacks and water for the hikes and food goes bad if you don’t have a fridge. Breakfast was under par.

Great view of the mountains and easy to find. The staff was helpful and friendly and the room was comfortable even when basic. Clean linens and good dinner. Pre-stay communication was effective. Dinner was excellent although a bit pricey, but we learned that everything is pricey in the Torres park. It is a great place for the price.

Stayed in December 2023

It's a very affordable hotel we could find in this area. The toasted bread in breakfast was very fresh.

Stayed in December 2023

The fixed price 3 course meal ($30pp) is very expensive and not good.

Great location and spacious rooms with comfortable beds. Friendly and accommodating staff.

Stayed in December 2023

As many others have pointed out, the price is very high. But then everything else in and around the park is equally expensive so I guess it's one of the better value places of the bunch. The dinner menu is also quite expensive. I think if redoing the trip I'd be tempted to drive from Puerto Natales each day where the food and accommodation is much better value.

Spotless accommodation, rooms and bathrooms very big. Staff were very friendly. Good location at the entrance to the national park.

Stayed in November 2023

Good variety of breakfast options. Owners were very friendly!

Stayed in November 2023

Cute little place. Comfortable and clean. Good location very near the national park entrance. Nice staff. Ridiculously high priced for wha5 it is but then it’s still the cheapest place so close to the park. Not a great breakfast.

Stayed in December 2023

Dinner was not great. We preferred to eat out instead of at the hotel.

Location and staff were amazing.

Stayed in November 2023

The friendly staff!!!

Stayed in November 2023

Dinner is overpriced and average. For the same price of dinner you can get much better food across the road.

Perfect location. Friendly staff. Atmosphere was great.

Stayed in October 2023

On the afternoon we arrived both the main hall / dining room and our room were a bit cold as the heat does not turn on until 7:30pm (although there were a couple wood burning stoves in the main hall that helped a little).

Spectacular views of the Cordillera del Paine! All of the staff members were friendly and helpful. Spotless clean.

Stayed in April 2023