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Reviews of Palacio Astoreca

Calle Montealegre 149, 2340000 Valparaíso, Chile

#23 of 50 hotels in Valparaíso

Guests' Choice

Review Score

Based on 77 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.4

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    8.5

  • Free WiFi

    8.1

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Showing 1 - 25

  • Reviewed: March 21, 2024

    9.0
    A great stay in an historic hotel in a superb location
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    One staff member at breakfast the only disappointment - too focused on his laptop and mobile phone

    Historic property, very comfortable in a great location. Staff service mainly excellent

    Stayed in March 2024

  • Reviewed: March 17, 2024

    10
    Wonderful op,oration with great staff
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Quirky old house converted to hotel. Staff went to great lengths to make our stay brilliant. Great location- a bit hilly to navigate but no issues. Lots of nice bars and restaurants nearby. We left before breakfast on our final day but they provided a wonderful packed goody bag so we didn’t miss out. Free afternoon tea and coffee on terrace- lovely touch

    Stayed in March 2024

  • Reviewed: February 13, 2024

    10
    Excellent location and service!!
    • Leisure trip
    • Solo traveler
    • Premium Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything was perfect, location and service were amazing

    Stayed in January 2024

  • Reviewed: February 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Good breakfast buffet

    Stayed in February 2024

  • Reviewed: January 13, 2024

    8.0
    Hotel Palacio
    • Leisure trip
    • Couple
    • Deluxe Suite with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff had limited English, no ice machine, no AM coffee, locked gate without attendant present.

    The facility.

    Stayed in January 2024

  • Reviewed: January 6, 2024

    10
    Great stay and location, staff are superb!
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 4 nights

    Though there are three floors of rooms, the property has more of an intimate bed and breakfast feel while still highly attentive to all guests needs. They had beautiful breakfast spreads laid out, were extremely helpful in restaurant and activity recommendation - especially over the holidays with a lot of closures. The spa area was also a great feature. It's a great location at the top of uptown Valpo.

    Stayed in December 2023

  • Reviewed: December 28, 2023

    8.0
    Pleasant and would stay there again.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom floor wasn't clean, shower over bath difficult to reach. No space around wash basin for our tthings.

    Nice design. Breakfast buffet unusual, but in a good way. Clearly a lot of thought has gone into it. And they had sencha green leaf tea!! Front desk staff was bery helpful.

    Stayed in December 2023

  • Reviewed: December 26, 2023

    9.0
    Many thanks to the staff that was there all the time for us!
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not easy for seniors to navigate

    Location and staff

    Stayed in December 2023

  • Reviewed: December 12, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    One of the best hotels we have stayed at in Chile! The location is unbeatable, the building and rooms are wonderful, the breakfast is amazing and they were able to cater to my gluten-free diet. Spa could probably use a renovation in the near future but it‘s nice to have one in the first place.

    Stayed in December 2023

  • Reviewed: November 27, 2023

    10
    Palacio Astoreca is a fantastic property with excellent location and welcoming staff.
    • Leisure trip
    • Couple
    • Junior Suite King or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Beautiful location, stunning historic building, rooms with fantastic view.

    Stayed in November 2023

  • Reviewed: November 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There is no air conditioning so I wouldn’t call it a 4 star hotel. Furniture and other things are a bit worn. Had to open windows and its noisy so didn’t get much sleep.

    Beautiful building atop a hill with great views. Big ceilings.

    Stayed in November 2023

  • Reviewed: November 20, 2023

    10
    An impressive spot to enjoy this amazing city
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The palace is astonishing and the crew offers a lot of ideas to enjoy Valparaiso

    Stayed in November 2023

  • Reviewed: October 23, 2023

    9.0
    The best place to stay in Valparaiso
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was all perfect. Unfortunately the restaurant wasn’t operating during our stay, but Marcelo recommend a couple of restaurants around the area, which turned out to be excellent

    Beautiful old colonial building in a great location. Inside the attention to detail was second to none and so stylish. The room was beautiful with a great view and private balcony. There was central heating which was needed as it was a little chilly at night. The bed was very comfortable and shower good. We loved the fact they provided bottles of water, which we needed. The breakfast was amazing, all freshly prepared and plentiful and the hotel reception were very helpful, friendly and attentive We used the pool and incredible wooden hot tub the evening we arrived…absolutely amazing!

    Stayed in October 2023

  • Reviewed: October 22, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite King or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nicolas gave us an excellent welcome. Best hotel mattress we’ve had.

    Stayed in October 2023

  • Reviewed: October 1, 2023

    9.0
    Unforgettable
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Showers could be cleaner

    Ambiance location room

    Stayed in September 2023

  • Reviewed: September 18, 2023

    10
    A true joy to have stayed at this well-run hotel which we very highly recommend.
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 4 nights

    We found the Palacio Astoreca to be a superb hotel – in a great location, with elegant and comfortable rooms, fantastic views and seriously good breakfasts. A big thank-you to the excellent, friendly and happy hotel team all of whom were very attentive and made our stay so enjoyable in this quirky, arty and bohemian city.

    Stayed in September 2023

  • Reviewed: July 14, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It is a really nice hotel. The experience was great. The location is amazing.

    Stayed in April 2023

  • Reviewed: July 6, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The hotel staff went above and beyond for us. We arranged airport pickup and drop-off which worked perfectly. We also took their recommendations for a restaurant nearby since the hotel restaurant was closed. They arranged the reservation and the meal was superb. We also received a complementary upgrade for a room with fantastic view, which we appreciated. Recommend that you reach out directly to the hotel if you need "extras."

    Stayed in July 2023

  • Reviewed: May 29, 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Premium Double Room
    • Stayed 1 night

    exelent breakfast, very nice rooms and views. Loved the location

    Stayed in May 2023

  • Reviewed: March 25, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    amazing location and stunning hotel people very friendly and helpful lovely hot tub and pool amazing views

    Stayed in March 2023

  • Reviewed: March 12, 2023

    10
    Beautiful building, great location for visiting Valparaiso, excellent breakfast and top-notch staff
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 3 nights

    Terrace bar service was slow. We went there on our first day planning to have evening tea and snacks, but left when no one even approached us for an order in 30-40 min. We were overcharged in one of the restaurants recommended by the hotel. However, the difference was refunded when I asked that restaurant’s front desk why our total cost for dinner was much higher than expected based on the prices shown in their menu online. (Details in my Valparaiso review) Spiral staircase to the breakfast buffet area was fun, but could be challenging for folks with disability. I am assuming elevator going down to the basement may allow a connection to this area.

    I made an exception doing a long review for this hotel as, despite its much higher daily rate, the price we paid was well worth the money. Located in 100-yr old building in a quiet part of Valparaiso, it was renovated around 2010-12. So there is an elevator to access upper floors -- convenient for our large suitcases for 3-wk trip to Chile. Our room, on top (3rd floor) included a desk, sitting area, coat closet and a refrigerator. With windows on two sides, we had a nice view of the Baburrazi Palace (Fine Arts Museum) as well as the ocean. We could hear gulls sitting in the room and enjoy street concerts in the plaza nearby. This room with the view was a no-cost upgrade. However, terrace bar of the hotel had similar view and we spent most days sightseeing. So, except for this para, my review won’t have changed much in another room. Breakfast buffet was amazing on the weekends. There was meringue, almond flour cake with lemon filling, other desserts, a choice of breads, 8-10 different fruits, variety of fresh juices, cheeses, coffee, tea, milk, eggs and sliced meats. The choices were less during the weekdays when there were fewer guests. Room had heating, no air-conditioning. But the hotel provided a floor fan upon request. In mid-Feb (summer peak in Chile), cross ventilation was adequate in our room. We only used the fan when going to bed early while there were a lot of people in the plaza outside the hotel. Room was quiet with windows closed. Hotel arranged the shuttle (private transfer) from Santiago airport and return at reasonable price. We were met with a sign and an English speaking person. Catalina, at the front desk, provided the location of the closest funicular (walking distance), nearest ATMs/cambios, restaurant recommendations and even suggested tours for Atacama where we were going later. Sam (breakfast, front desk), gave us a tour of the hotel including the wine cellar area. We used the library and the music room. Spa looked inviting.

    Stayed in February 2023

  • Reviewed: March 4, 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Best marmalade anywhere

    Stayed in March 2023

  • Reviewed: February 27, 2023

    9.0
    very nice hotel in nice neighborhood
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    you couldn’t swipe into the building (had to buzz) and one time we were outside for 10 minutes trying to get in.

    very nice well kept hotel. nice staff. good breakfast.

    Stayed in February 2023

  • Reviewed: February 25, 2023

    8.0
    good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Restaurant was closed so they recommended one nearby…. expensive and not worth the money

    Stayed in February 2023

Showing 1 - 25

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