Reviews of Pan Pacific Beijing
No.2 Huayuan Street, Xicheng, 100032 Beijing, China
#68 of 326 hotels in Beijing
Guests' ChoiceReview Score
Based on 255 hotel reviews
8.7Score breakdown
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Cleanliness
9.1
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Comfort
9.1
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Location
8.9
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Facilities
8.8
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Staff
8.9
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Value for money
8.5
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Free Wifi
7.2
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Reviewed: September 3, 2025
Azamat
United Kingdom25 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Staff and convinience
Stayed in September 2025
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Reviewed: August 20, 2025
Kittisak
Thailand1 review10“Excellent”- • Business trip
- • Group
- • Deluxe Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
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Located at central and food shop nearby
Stayed in August 2025
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Reviewed: July 31, 2025
Desislava
Bulgaria1 review8.0“James bond movie”- • Leisure trip
- • Couple
- • Premier King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Hotel is a bit old and you can tell, yet it is really well maintained.
Spacious hotel, feels like a James bond movie. Luxurious, welcoming and nice staff and quite convenient location. JASPER was of great help to us, suggested amazing restaurant for Peking duck meal, as well as other amenities we were searching for.
Stayed in July 2025
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Reviewed: July 11, 2025
Khai
Singapore11 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Premier King Room
- • Stayed 1 night
- • Submitted from a mobile device
Congenial , Comfortable, Convenient
Stayed in July 2025
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Reviewed: July 6, 2025
Haydn
United Kingdom5 Reviews8.0“A decent hotel with good standards. Although for the price, you can find just as good alternatives”- • Leisure trip
- • Solo traveler
- • Deluxe King Room
- • Stayed 3 nights
The breakfast was mediocre but fine. Nothing special, a small area to eat and restricted but okay amount of food. Eg: pastries, a few Chinese cuisines, Western buffet. The fruit choice was poor and the coffee was poor too. The staff, though professional, were often blunt and/or on their phones until I got their attention. Other than that, they were great.
The rooms are well kept and clean. Professional and to a high standard. The bathroom held the same standard. Overall the bedroom was spacious and well kept. The location was in perfect walking spot for tourism however there are plentiful other hotels in similar vicinities for cheaper the price. The staff were mostly professional and did their jobs to a good standard.
Stayed in July 2025
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Reviewed: June 20, 2025
Asheila
United Kingdom9 Reviews1 helpful vote8.0“Overall our stay was pleasant the pool and gym we’re ok too.”- • Leisure trip
- • Family with young children
- • Premier Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
The front desk staff seemed lost and confused and didn’t speak English. House keeping did just the basic cleaning could have done more and not leave some marked floor mats .
The facilities in the room was nice the roof Resturant was very nice with many veg options. Staff spoke English and were very polite friendly and helpful. Neo the head concierge was the only English speaking person there and he is an asset to the hotel . Very helpful and friendly. Loved him .!
Stayed in June 2025
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Reviewed: June 18, 2025
Shaun
Australia33 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Premier King Room
- • Stayed 5 nights
- • Submitted from a mobile device
Facilities and staff were fabulous , and the location was excellent.
Stayed in June 2025
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Reviewed: June 10, 2025
Eugene
United States54 Reviews11 helpful votes9.0“Great facilities and location.”- • Leisure trip
- • Solo traveler
- • Premier King Room
- • Stayed 2 nights
The buffet was not good and the breakfast buffet was nearly $30. There's a Starbucks next door and breakfast options around the corner at the malls. The restaurants were quite pricey.
Beautiful hotel. great location close to malls and easy access to historical sites. The gym was dated but they had both a sauna and steam room, large indoor pool. Room was large and comfy. Nice bar.
Stayed in May 2025
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Reviewed: June 4, 2025
Alina
United Kingdom8 Reviews10“Great location, fabulous hotel, delicious breakfast”- • Leisure trip
- • Travelers with friends
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted from a mobile device
All was perfect
Great location, fantastic breakfast, spacious room and bathroom, they have spa and massages. Delicious restaurant in the hotel. All attractions are near by, shopping street is around the corner. They helped to organize tours. It was perfect!
Stayed in May 2025
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Reviewed: June 2, 2025
Yanan
United States31 Reviews5 helpful votes9.0“Good location good value and friendly staff”- • Leisure trip
- • Couple
- • Premier King Room
- • Stayed 3 nights
- • Submitted from a mobile device
The interior design is modern and chic but not the most practical one. For example, there are not many drawers in the room. If you are a traveler like me who likes taking pictures hunts out of luggage, you may learn now to put things away smartly without ruining the tidy and b room. What’s said, it’s not a big deal.
Good location, good value, super friendly staff. Clean, chic design.
Stayed in May 2025
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Reviewed: May 28, 2025
Es
Singapore14 Reviews1 helpful vote9.0“Comfortable stay near Beijing West Railway if you are taking HST from Xian or elsewhere.”- • Leisure trip
- • Family with young children
- • Premier King Room
- • Stayed 2 nights
Good location , near Beijing West Railway station and there are halal restaurants nearby like Ju Bao Yuan hotpot .
Stayed in May 2025
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Reviewed: May 18, 2025
Nicola
Italy27 Reviews10“Big beautiful rooms and great breakfast”- • Leisure trip
- • Couple
- • Premier King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Location is a bit far away from core attractions, buffet dinner is ok but not fantastic
Beautiful rooms excellent breakfast
Stayed in April 2025
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Reviewed: May 15, 2025
Jeamylin
United States11 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Premier King Room
- • Stayed 2 nights
- • Submitted from a mobile device
None
Very clean, good location, great facilities
Stayed in May 2025
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Reviewed: May 15, 2025
David
United Kingdom46 Reviews4 helpful votes9.0“Could be awesome”- • Leisure trip
- • Couple
- • Pacific Club King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Only minor details regarding the " executive lounge " the outside Amber lounge could have been amazing however it was a little drab with cheap plastic furniture also no breakfast offer and during the day a small table with a few biscuits and a couple of soft drinks, as far as executive lounges go it didn't stack up to other Pan Pac hotels I have stayed at or any other exec lounge in any other hotel, but credit were credit is due, the staff were excellent , they tried very hard and did an outstanding job and the evening food on offer was great quality.
Room was very comfortable , gym was also good, never too busy during the day. Staff in the executive lounge were excellent.
Stayed in May 2025
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Reviewed: May 14, 2025
Eugene
United States54 Reviews11 helpful votes10“Beautiful rooms in a perfect location”- • Leisure trip
- • Solo traveler
- • Premier King Room
- • Stayed 6 nights
- • Submitted from a mobile device
The buffet is not good and breakfast costs $27 or so. The restaurants were pricey.
Nice large room with view, nice gym and pool. Great room layout, spacious
Stayed in May 2025
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Reviewed: May 11, 2025
Travel
United States43 Reviews1 helpful vote9.0“Great hotel with great service!”- • Leisure trip
- • Solo traveler
- • Premier King Room
- • Stayed 3 nights
- • Submitted from a mobile device
A/C in room was not strong enough
I really enjoyed the location and hospitality of the hotel
Stayed in May 2025
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Reviewed: May 10, 2025
Lydia
Singapore41 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Air con is not cold enough
Stayed in May 2025
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Reviewed: May 6, 2025
Claude
United Kingdom19 Reviews1 helpful vote9.0“Excellent”- • Leisure trip
- • Couple
- • Premier King Room
- • Stayed 1 night
- • Submitted from a mobile device
The restaurant in the 18th floor. It is very expensive .food is very pil not good
Size of the room. Comfortable. Very clean
Stayed in May 2025
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Reviewed: May 2, 2025
Campbell
New Zealand6 Reviews10“A really great stay with excellent close shopping and helpful staff.”- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 4 nights
Everything was good.
The location was perfect. The room was excellent. The western style food was good.
Stayed in April 2025
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Reviewed: April 28, 2025
Giovanni
Italy3 Reviews1 helpful vote10“Reccomend”- • Leisure trip
- • Couple
- • Premier King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Everything perfect
Stayed in April 2025
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Reviewed: April 28, 2025
Yuet
Singapore36 Reviews49 helpful votes9.0“Enjoyable Stay”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing
Good location near to metro station, room was clean and spacious, friendly and helpful staff.
Stayed in April 2025
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Reviewed: April 26, 2025
Angelina
Russia15 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Premier King Room
- • Stayed 5 nights
- • Submitted from a mobile device
Rooms are very big and comfortable, breakfast was amazing!
Stayed in April 2025
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Reviewed: April 23, 2025
Sanjay
New Zealand9 Reviews2 helpful votes9.0“good”- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 4 nights
wifi some staff inability to speak English also the tours offered bye hotel were bad
Rooms location free WiFi was very bad should improve more English should be spoken bye front office staff
Stayed in April 2025
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Reviewed: April 11, 2025
Stephanie
Singapore2 Reviews9.0“great stay”- • Leisure trip
- • Group
- • Deluxe Twin Room
- • Stayed 2 nights
Most of the staff don't know English but they make it up with their kind service. the toilet, bath and changing area the doors have quite big gaps though so it's not very private.
The kind staff brought up the menu to take our order personally for room service
Stayed in February 2025
