Nothing, all great

The staff was extremely friendly, the location was great and the breakfast was superb, really worth it in case you’re considering getting it. Highly recommend the stay hers, the hotel is super pretty, you get free coffee and local snacks all the time and the location is in the main neighborhood in Beijing.

Stayed in August 2025

Beautiful hotel with very friendly staff. Grace was especially kind and helpful. The location is quiet and convenient, the Lama Temple is within walking distance and the subway is easily accessible.

Stayed in August 2025

Everything perfect! Located in beautiful Hutong with stunningly beautiful architecture design. Good facilities and friendly staff. Receptionist Nina is very friendly to us and help us solve problems with booking

Stayed in August 2025

Nothing.

Excellent location, it is close to some famous attractions such as 雍和宫 and 国子监。The staffs are extremely friendly and helpful. Special thanks to Nina who had helped me a lot during checking out. Also their breakfast was quite good.

Stayed in August 2025

The hotel location was in the middle of a residential area, the road was somewhat narrow and there were cars and motorcycles coming through. We had to keep a lookout if we were to walk along that road towards the main road (takes about 10mins) to get to the nearest subway station. Good thing is that cars are still able to come in, so on days when I needed to call Didi, it was still accessible.

Staff was very friendly at reception, offered to help with our luggages. Even though the hotel was indicated as 3-star, my experience was no less than a 5-star hotel, it was clean and looked grand, room was comfortable and cosy, all you need was readily available. Staff also helped to answer some of our questions with regards to getting around. I loved that the hotel also provided laundry services! Special thanks to Nina, who offered to upgrade us as our room was not available at time of check in, very much appreciate the generosity!

Stayed in July 2025

Nothing

The property is elegant and stylish First time in China and Beijing so I can’t really compare it with other hotels but I’ll definitely come back

Stayed in July 2025

Nothing

Great location, wonderful rooms, a combination of ancient and modern Beijing rolled into one

Stayed in July 2025

none

We stayed as a family of three (two adults and a 14-year-old child) with breakfast included. Upon arrival, we learned that hotel policy didn’t initially provide a separate bed or breakfast for our child. However, the staff quickly resolved the issue — we were provided both without hassle. The free self-service laundry room was a convenient bonus, and the small gift at checkout was a delightful surprise. Thank you!

Stayed in July 2025

Clean, affordable and well located. Nina and Sam at reception were super helpful and attended to all our needs swiftly. Would recommend!

Stayed in July 2025

Clean, modern, and great facilities! Nina at the reception desk was amazing and very helpful!

Stayed in July 2025

I regret doing the dress up and photography service linked to the hotel. They took us to a very crowded location for pictures, while the photographer did not do a good job with the pictures.

Free water and drinks. Welcome fruit tray and berry juice in your room. Rooms are very small but mighty. Every floor has a lounge area to relax, free water, soft drinks, and snacks.

Stayed in July 2025

The toilet paper is a little bit thin. It's not too comfortable to use. Also, because of the thickness of the paper, I ended up using more of it. They were always people smoking close to the hotel main door. As a result, you may smell cigarette smoke smell in the lobby.

Convenient location. Walking distance to many attractions and restaurants. Staff was very helpful and polite. The toilet has a bidet. Powerful hairdryer. There's a snack room on each floor (except the ground floor and the 5th floor), so you will never be hungry. It has washers and dryers free for guest use (automatic detergent dispenser) with a small gym for workout while you wait for your laundry to finish.

Stayed in May 2025

The hotel should have a ramp.for suitcases. You need to go up 2 small flights of stairs and then have to carry your suitcases.

Very modern facilities

Stayed in June 2025

Loved all the commune spaces, the patio bar, the laundry room was great as well

Stayed in June 2025

The property is very clean. Location is walkable to many popular spot. The receptionist are very welcoming especially the one helped me Sam.

Stayed in June 2025

Not a big variety in the breakfast restaurant, and often things were not restocked,

Very nice and helpfull staff, even though they arent to strong in the english language, Very nice room

Stayed in March 2025

Nothing!

Perfect location, comfortable room, expansive delicious breakfast. ….(you’re never going to get good toast and croissants outside of Europe so go with what the locals eat and you’ll eat well!)

Stayed in June 2025

Excellent service and commodities.

Stayed in June 2025

Not applicable

It was close to metro and local attractions, such as Lama Temple

Stayed in May 2025

Extremely Nice staff - fantastic stay.

Stayed in April 2025

We had underestimated the distance to Beixingqiao station - if travelling regularly by public transport this could be an issue but taxis were also very affordable and the hotel helped us book.

A gorgeous building tucked away down a side street. Staff were so polite and willing the help with anything. Room was comfortable and well stocked - we had a great stay here.

Stayed in March 2025

Clean

Location

Stayed in April 2025

Great location Lovely helpful staff Clean modern rooms Great choice of breakfast Great all round

Very clean Great location Lovely friendly staff Lovely rooms

Stayed in April 2025

The SSAW Garden was a great place to use as a base for exploring Beijing. The staff was excellent and was always willing to help. They knew a little English, not a lot, but Google translate works well. The rooms look small online, and they are relatively small, but I actually liked the room. It is fully automated which made everything easy. The heated toilet seat was also nice. There are many restaurants within walking distance. The restaurant in the hotel is excellent, but expensive. We loved the restaurant on the corner closest to the hotel at the end of the alley. The breakfast was good, not great. We liked the French toast. I would strongly recommend this hotel.

Stayed in April 2025