8 Yong An Dong Li, Jian Guo Men Wai Avenue, Chaoyang, 100022 Beijing, China
#69 of 203 hotels in Beijing
Guests' ChoiceBased on 78 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
8.8
Facilities
8.4
Staff
8.9
Value for money
8.2
Free WiFi
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 2, 2024
Nesterenko
ChinaThe furniture is a little worn out and carpets are slightly damaged like someone put out cigarettes there.
The people who work there are very nice and helpful. The rooms are big and comfortable. The view from the window is breathtaking.
Stayed in January 2024
Reviewed: January 7, 2024
Joao
United Kingdombreakfast not the best I had before in other hotel`s
The room was a great size room with all facilities required for a good holidays
Stayed in January 2024
Reviewed: January 3, 2024
Yinghui
SingaporeVery old and badly maintained
Nice staff
Stayed in January 2024
Reviewed: December 25, 2023
Sasieni
United KingdomThe corridors were freezing and the property is slightly dated. Wouldn’t reccomend the location if you aren’t just coming for business
The room was huge and the bed was very comfortable. The staff put roses in the room for our anniversary which was a lovely touch. Big bath, massage chair, Japanese toilet. Lots to be happy with.
Stayed in December 2023
Reviewed: December 10, 2023
Shervin
United Arab EmiratesGym, room, staff
Stayed in December 2023
Reviewed: November 19, 2023
Wonderlusts
ItalyThis is my second stay here. I loved it the first time, the only thing I did not appreciate was the western food at breakfast but I must say this time I found it super good. Room service food was also great. The hotel is super clean
Stayed in November 2023
Reviewed: October 17, 2023
Vasilii
RussiaExcellent
Yes, Excellent. But, children need additional bed.
Stayed in October 2023
Reviewed: October 3, 2023
Ray
United States of AmericaNot near good restaurants
Room comfortable
Stayed in September 2023
Reviewed: September 29, 2023
Wenli
GermanyWhen I walked towards the elevator after a meeting, a security guard asked which floor I was going, saying he needed to register that. That’s very odd.
Well located, good facilities
Stayed in September 2023
Reviewed: September 3, 2023
Fayez
KuwaitInternet dignal
The staff. Location , food
Stayed in August 2023
Reviewed: July 4, 2023
Daisy
CanadaHad to switch rooms three times on the first night - first room had no electricity in the outlets, second the bed not set up right and had a huge dip and the third had a broken light. The kettle in the last room won't shut off so water boils non-stop until you notice, by which point I was done and just put with it. Very strange moving across four room in a row and finding issues in each single one. Goes to show that this Fairmont can really use some more room check-ups. The manager was accommodating and great to communicate with but the night and morning shift staff was either defensive or did not bother apologizing for the inconvenience of moving three times past midnight. Also had staff claim they are from another department and therefore too busy to help moving luggage or breakfast staff generally not able to answer questions of the meal selection. Service here is a 2/5 so be warned.
Nice room layout and fairly comfortable. Good location in the commercial part of town that's pretty quiet on most days but also close to attractions.
Stayed in June 2023
Reviewed: June 13, 2023
Manlai
MongoliaRoom service was so-so. The mini bar did not have beers. On the first day, the bottles of beer ordered to our room were not cold. Did not provide bottle opener. Also, the beers were very expensive compared to other similar star hotels, RMB 55,- for a bottle of 0.33L Tsingtao.
staff was kind and helpful. Provided lots of assistance and support for non-Chinese-speaking guests. The lobby was spacious and clean. The room was big and the reception employee upgraded to a room with a better view free of charge. All in all, very pleasant staying experience with Fairmont Hotel. Will definitely recommend it to friends.
Stayed in May 2023
Reviewed: May 30, 2023
Howard
United KingdomWe did ask for a change of room which was quickly organised - only because the a/c fan was a little noisy. The alternative room was perfect, so no complaints!
Luxurious hotel with excellent, helpful and friendly manager and staff. Good breakfast which was included.
Stayed in May 2023
Reviewed: May 27, 2023
Gorb
GermanyThe staff speaks only Chinese. You can order anything through a voice translator, which must be downloaded in advance. Google Translator, as you know, does not work.
The hotel is suitable for living, convenient location, clean enough.
Stayed in May 2023
Reviewed: March 28, 2023
Wonderlusts
ItalyI think they are just coming back to have overseas guests, so maybe the staff is not complete yet. I had some calls to the In room service where the staff could not speak english and I had to wait for someone who could and call again but sometimes they did not call me back, I had to. Not a huge problem though! I honestly thought the quality of the western food for breakfast (especially baked products) was very bad.
Excellent position, 5 minutes walk from Yonganli Metro Station. Nice and clean room. Staff was helpful and kind, special props to Eric!
Stayed in March 2023
Reviewed: February 5, 2023
Sasha
RussiaStaff is extraemly lovely and helpful! very nice location and facilities. I enjoyed my stay and would love to come back in the future.
Stayed in February 2023
Reviewed: November 29, 2021
Allison
ChinaComfortable
Stayed in November 2021
Reviewed: October 11, 2021
Sergiodif
ChinaThe smell of the room. Maybe because of the carpets and old curtains. The rooms need to be updated.
The location, the gym and the staff. The gold lounge was really good.
Stayed in October 2021
Reviewed: January 28, 2024
Song
AustraliaI have wrote the message to the hotel when I made the reservation which it is TECHNICALLY no smoking room but I walked in 2 of rooms they are all very very strong smoke smell I was so disappointed 😞
Breakfast is just ok
Stayed in December 2023
Reviewed: January 25, 2024
Zain
United States of AmericaFanstastic hotel with an amazing staff, gym, lounge and breakfast. Try to get access to the Gold Lounge. They have amazing high tea and drinks and dinner. Totally worth it. The location is in a business district. So keep that in mind if you're looking for something more traditional.
Stayed in January 2024
Reviewed: December 27, 2023
Hanzhi
GermanyThe air condition is too dry.
The bartender, bar keeper on 2nd floor offered amazing service on 24.Dec
Stayed in December 2023
Reviewed: December 21, 2023
Teck
SingaporeRoom light is not working even after fixing. Furniture is old.
Staff
Stayed in December 2023
Reviewed: December 14, 2023
Takudzwa
ZimbabweEverything was nice
Stayed in November 2023
Reviewed: December 11, 2023
Opal
United States of AmericaWe booked the club floor and was disappointed with the food selection. The same options daily, sometimes not very fresh, looked like it was the same cheese and cake from the day before ( very dried out cheese and hard cake. Please have more variety each day…. Not the same foods day after day.
I love the location, close to every place I need to go. It’s walking distance to the market and very close to my friends office.
Stayed in December 2023
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