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Reviews of Fairmont Beijing

8 Yong An Dong Li, Jian Guo Men Wai Avenue, Chaoyang, 100022 Beijing, China

#69 of 203 hotels in Beijing

Guests' Choice

Review Score

Based on 78 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.8

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    7.2

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Showing 1 - 25

  • Reviewed: February 2, 2024

    9.0
    Awerall an awesome journey and stay at Fairmont.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The furniture is a little worn out and carpets are slightly damaged like someone put out cigarettes there.

    The people who work there are very nice and helpful. The rooms are big and comfortable. The view from the window is breathtaking.

    Stayed in January 2024

  • Reviewed: January 7, 2024

    9.0
    Great
    • Leisure trip
    • Family with young children
    • Fairmont Gold Hollywood Junior Suite with Fairmont Gold Lounge Access
    • Stayed 3 nights

    breakfast not the best I had before in other hotel`s

    The room was a great size room with all facilities required for a good holidays

    Stayed in January 2024

  • Reviewed: January 3, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Fairmont Gold Room with Fairmont Gold Lounge Access
    • Stayed 1 night
    • Submitted from a mobile device

    Very old and badly maintained

    Nice staff

    Stayed in January 2024

  • Reviewed: December 25, 2023

    7.0
    Big hotel with large comfortable rooms and good facilities.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The corridors were freezing and the property is slightly dated. Wouldn’t reccomend the location if you aren’t just coming for business

    The room was huge and the bed was very comfortable. The staff put roses in the room for our anniversary which was a lovely touch. Big bath, massage chair, Japanese toilet. Lots to be happy with.

    Stayed in December 2023

  • Reviewed: December 10, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Fairmont Gold Room with Fairmont Gold Lounge Access
    • Stayed 4 nights
    • Submitted from a mobile device

    Gym, room, staff

    Stayed in December 2023

  • Reviewed: November 19, 2023

    9.0
    Just good
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    This is my second stay here. I loved it the first time, the only thing I did not appreciate was the western food at breakfast but I must say this time I found it super good. Room service food was also great. The hotel is super clean

    Stayed in November 2023

  • Reviewed: October 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Hollywood Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Excellent

    Yes, Excellent. But, children need additional bed.

    Stayed in October 2023

  • Reviewed: October 3, 2023

    9.0
    Enjoyable
    • Leisure trip
    • Couple
    • Deluxe Hollywood Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Not near good restaurants

    Room comfortable

    Stayed in September 2023

  • Reviewed: September 29, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    When I walked towards the elevator after a meeting, a security guard asked which floor I was going, saying he needed to register that. That’s very odd.

    Well located, good facilities

    Stayed in September 2023

  • Reviewed: September 3, 2023

    9.0
    Wonderful stay
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Internet dignal

    The staff. Location , food

    Stayed in August 2023

  • Reviewed: July 4, 2023

    7.0
    Okay stay, could be better.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights

    Had to switch rooms three times on the first night - first room had no electricity in the outlets, second the bed not set up right and had a huge dip and the third had a broken light. The kettle in the last room won't shut off so water boils non-stop until you notice, by which point I was done and just put with it. Very strange moving across four room in a row and finding issues in each single one. Goes to show that this Fairmont can really use some more room check-ups. The manager was accommodating and great to communicate with but the night and morning shift staff was either defensive or did not bother apologizing for the inconvenience of moving three times past midnight. Also had staff claim they are from another department and therefore too busy to help moving luggage or breakfast staff generally not able to answer questions of the meal selection. Service here is a 2/5 so be warned.

    Nice room layout and fairly comfortable. Good location in the commercial part of town that's pretty quiet on most days but also close to attractions.

    Stayed in June 2023

  • Reviewed: June 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    Room service was so-so. The mini bar did not have beers. On the first day, the bottles of beer ordered to our room were not cold. Did not provide bottle opener. Also, the beers were very expensive compared to other similar star hotels, RMB 55,- for a bottle of 0.33L Tsingtao.

    staff was kind and helpful. Provided lots of assistance and support for non-Chinese-speaking guests. The lobby was spacious and clean. The room was big and the reception employee upgraded to a room with a better view free of charge. All in all, very pleasant staying experience with Fairmont Hotel. Will definitely recommend it to friends.

    Stayed in May 2023

  • Reviewed: May 30, 2023

    9.0
    A very comfortable stay in a friendly and well managed hotel.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We did ask for a change of room which was quickly organised - only because the a/c fan was a little noisy. The alternative room was perfect, so no complaints!

    Luxurious hotel with excellent, helpful and friendly manager and staff. Good breakfast which was included.

    Stayed in May 2023

  • Reviewed: May 27, 2023

    9.0
    Good hotel for the money.
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    The staff speaks only Chinese. You can order anything through a voice translator, which must be downloaded in advance. Google Translator, as you know, does not work.

    The hotel is suitable for living, convenient location, clean enough.

    Stayed in May 2023

  • Reviewed: March 28, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I think they are just coming back to have overseas guests, so maybe the staff is not complete yet. I had some calls to the In room service where the staff could not speak english and I had to wait for someone who could and call again but sometimes they did not call me back, I had to. Not a huge problem though! I honestly thought the quality of the western food for breakfast (especially baked products) was very bad.

    Excellent position, 5 minutes walk from Yonganli Metro Station. Nice and clean room. Staff was helpful and kind, special props to Eric!

    Stayed in March 2023

  • Reviewed: February 5, 2023

    9.0
    great hotel, amazing good English speaking staff
    • Leisure trip
    • Couple
    • Fairmont Gold Room with Fairmont Gold Lounge Access
    • Stayed 1 night
    • Submitted from a mobile device

    Staff is extraemly lovely and helpful! very nice location and facilities. I enjoyed my stay and would love to come back in the future.

    Stayed in February 2023

  • Reviewed: November 29, 2021

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Comfortable

    Stayed in November 2021

  • Reviewed: October 11, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Fairmont Gold Room with Fairmont Gold Lounge Access
    • Stayed 4 nights
    • Submitted from a mobile device

    The smell of the room. Maybe because of the carpets and old curtains. The rooms need to be updated.

    The location, the gym and the staff. The gold lounge was really good.

    Stayed in October 2021

  • Reviewed: January 28, 2024

    5.0
    It’s ok but not reach 5stars rate
    • Leisure trip
    • Solo traveler
    • Fairmont Gold Room with Fairmont Gold Lounge Access
    • Stayed 3 nights
    • Submitted from a mobile device

    I have wrote the message to the hotel when I made the reservation which it is TECHNICALLY no smoking room but I walked in 2 of rooms they are all very very strong smoke smell I was so disappointed 😞

    Breakfast is just ok

    Stayed in December 2023

  • Reviewed: January 25, 2024

    10
    Great hotel with amazing amenities and breakfast. Would def stay again.
    • Leisure trip
    • Couple
    • Fairmont Gold Room with Fairmont Gold Lounge Access
    • Stayed 5 nights

    Fanstastic hotel with an amazing staff, gym, lounge and breakfast. Try to get access to the Gold Lounge. They have amazing high tea and drinks and dinner. Totally worth it. The location is in a business district. So keep that in mind if you're looking for something more traditional.

    Stayed in January 2024

  • Reviewed: December 27, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The air condition is too dry.

    The bartender, bar keeper on 2nd floor offered amazing service on 24.Dec

    Stayed in December 2023

  • Reviewed: December 21, 2023

    4.0
    Bad experience and will not come back
    • Leisure trip
    • Family with young children
    • Fairmont Gold Hollywood Twin with Fairmont Gold Lounge Access
    • Stayed 4 nights

    Room light is not working even after fixing. Furniture is old.

    Staff

    Stayed in December 2023

  • Reviewed: December 14, 2023

    10
    Exceptional
    • Business trip
    • Group
    • Signature Suite with Fairmont Gold Lounge Access
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was nice

    Stayed in November 2023

  • Reviewed: December 11, 2023

    5.0
    The hotel is dated and needs a renovation. Get more English speakers.
    • Leisure trip
    • Group
    • Fairmont Gold Hollywood Twin with Fairmont Gold Lounge Access
    • Stayed 3 nights
    • Submitted from a mobile device

    We booked the club floor and was disappointed with the food selection. The same options daily, sometimes not very fresh, looked like it was the same cheese and cake from the day before ( very dried out cheese and hard cake. Please have more variety each day…. Not the same foods day after day.

    I love the location, close to every place I need to go. It’s walking distance to the market and very close to my friends office.

    Stayed in December 2023

Showing 1 - 25

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