Block 27, Jiacheng Gardens, No. 58 Xinghai Street, 215021 Suzhou, China
#30 of 86 hotels in Suzhou
Guests' ChoiceBased on 120 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
8.8
Facilities
8.6
Staff
9.2
Value for money
8.8
Free Wifi
8.3
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End of dialog contentReviewed: August 27, 2025
Nina
IrelandThere could have been a washing machine. Given it was an aparthotel, I would have expected to do my own laundry instead of using the laundry service.
The breakfast was very good and varied. There was nothing that I wanted that was not available.
Stayed in July 2025
Reviewed: August 7, 2025
Lorenzo
ItalyThe picture are always much better than reality, the hotel was fine, and I am satisfied with my room, but from the booking picture the expectations were much higher.
The hall offer cucumber lemon water and coffee for free, and free water can also be found in the gym and the laundry room. They have professional wash machine and dry machine, I loved it, a little expensive to use 3€ each, but it's worth, especially when one is on trip being able to do laundry is great place. I don't feel it as an hotel, but more like a long stay accomodations, I strongly recommend it for anyone that have to stay for long time this is an amazing accomodations, they are basically renting apartment with bedroom, kitchen and a living room with all the appliances and travelers welcome kit, plus they provide 2 bottle of water every day. They are amazing. I don't advise getting the breakfast included in the room price, because there are many option near the hotel that offer very tasty dishes for cheap prices But I didn't know that I so I got breakfast with my room, I can say they are very good cook everything was tasty and pleasant, with good variety of salty and sweet choice 👍🏼 The view from my room was nice, and the distance to nearby attraction was okay. Staff is really friendly and helpful and professional. PS: they also got automated Toilet 🚽 seat, with warm and bidet function, it's was strange at beginning, but very cool addition.
Stayed in August 2025
Reviewed: July 18, 2025
Jonathan
United StatesNothing comes to mind.
Great location, close to two subway lines and many restaurants and shops at nearby Shihuifang. Very comfortable interior, basically a modern apartment, clean and cozy with a kitchen, living room, bathtub and bedroom. Great staff with good communication skills. Gym, though very basic, was a nice touch. Appreciated on-site laundry room.
Stayed in May 2025
Reviewed: June 21, 2025
Martinez
ChinaLocation is perfect, walking distance from the downtown. The rooms are very clean, spacious and comfortable, the staff is friendly and welcoming, and can speak good English.
Stayed in June 2025
Reviewed: June 18, 2025
Fenge
TaiwanStaff
Stayed in June 2025
Reviewed: May 22, 2025
Anna
BrazilI was very satisfied, the property is even better than I expected.
Staff couldn´t be more kind and helpful. Rooms are spacious and comfortable, as well as the bed. Good bathroom, separated from the toilet. Great view to the Dongfang zhi men. Good breakfast with Chinese and Western options. It´s beside to a park, just a few minutes away from a very good market.
Stayed in May 2025
Reviewed: May 4, 2025
Pankaj
IndiaLocation and the surrounding view , main thing is this hotel is surrounded by greenery and parks so it feels good to live here.
Stayed in April 2025
Reviewed: April 30, 2025
Christophe
United KingdomThe breakfast had limited options.
Easy to Access yet not central.
Stayed in April 2025
Reviewed: April 3, 2025
Ignacio
TaiwanAmazing views, spacious, good value for money, nice breakfast with Western options.
Stayed in April 2025
Reviewed: March 30, 2025
Aurelija
LithuaniaA bit out of dated. Need to pay deposit for even bigger amount than the booking cost,later get money return
Good location, amazing Japanese district and bars around, love it! decent breakfast, very big rooms. Great staff
Stayed in March 2025
Reviewed: March 8, 2025
Christina
Italythere wasn't't something to dislike
the design, the plant in the room, the mattress was so confortable and most of all the view!!
Stayed in March 2025
Reviewed: January 6, 2025
Tracey
SingaporeThe toilet was half-sized with a glass sliding door which was stuck & then v difficult to close.
Kitchenette
Stayed in October 2024
Reviewed: November 25, 2024
Dominic
SingaporePre-authorization payment which is more than the actual booking charge. The refund of the excess charges is still not credited after a week of checking out. Breakfast spread is unexciting. Very difficult for taxi to reach the main front entrance.
Daily cleaning services which is not available in Citadines Munich. Convenient location. Friendly staff. Good coffee machine for self service at all times.
Stayed in November 2024
Reviewed: November 18, 2024
Sam
United KingdomThe gym facilities are limited.
It is easy to access to underground and within walking distance to the lake front .
Stayed in November 2024
Reviewed: November 8, 2024
Kejun
United StatesNOT REALLY
breakfast is pretty good, changes menu every day
Stayed in September 2024
Reviewed: November 5, 2024
Cecilia
AustraliaN/A
I liked the supportive help from all the staff including those at the desk and also the room maid.
Stayed in October 2024
Reviewed: November 1, 2024
Sharon
NetherlandsThe gym facilities could have been a bit better
The room was really big and comfortable, perfect for a longer stay. Towels and water were refreshed everyday which was an extra plus. The breakfast had great variety and fresh local dishes were made by the lovely ayi every morning. The location was also great in the centre of SIP.
Stayed in October 2024
Reviewed: September 24, 2024
Youle
MalaysiaPlease indicate the back entrance location, because the front door is an exit and no vehicles can enter. Because car can't enter from the front entrance and if you are having lots of luggage and with a wheelchair, with drivers who are not very nice, you will be drop at the roadside :) Here should be the correct drop point. I hope your reception update the system or us 高德 to drop an entrance point for the driver. Here is my google drop point . https://maps.app.goo.gl/VjHouqhcCqG4TCcG7
he receptions desk are superb. Nice Coffee that kept me alive. The room are nice, 1 bed and 1 sofa bed. Very well set up kitchen, bathroom. Great TV channels and a nice balcony with lovely views. Special thanks to the welcoming desk receptions (Lady) who serve us super well at 4am, i am sorry that i dun remember her name. Thank you also to Abble, Travis and Kikky too who also serve us super well during the 5 days. There is a mini mart 2 minutes walking.
Stayed in September 2024
Reviewed: September 24, 2024
Youle
MalaysiaPlease indicate the back entrance location, because the front door is an exit and no vehicles can enter. Because car can't enter from the front entrance and if you are having lots of luggage and with a wheelchair, with drivers who are not very nice, you will be drop at the roadside :) Here should be the correct drop point. I hope your reception update the system or us 高德 to drop an entrance point for the driver. Here is my google drop point . https://maps.app.goo.gl/VjHouqhcCqG4TCcG7
The receptions desk are superb. Nice Coffee that kept me alive. The room are nice, 1 bed and 1 sofa bed. Very well set up kitchen, bathroom. Great TV channels and a nice balcony with lovely views. Special thanks to the welcoming desk receptions (Lady) who serve us super well at 4am, i am sorry that i dun remember her name. Thank you also to Abble, Travis and Kikky too who also serve us super well during the 5 days. There is a mini mart 2 minutes walking.
Stayed in September 2024
Reviewed: September 19, 2024
Shubham
Indiathere is nothing that i dont like, but yes improvement can be done if staff understands English well.
Breakfast was good, i am vegetarian so did not found much option. over all rating is good including location, staff, cleanliness and ease to locate the hotel
Stayed in August 2024
Reviewed: September 17, 2024
Jaruwan
ThailandSlow WI-fi
My room is very spacious with a washing-dry machine. Other facilities is good for daily use.
Stayed in September 2024
Reviewed: September 16, 2024
Nicolene
South AfricaThere were no bedside tables.
The views and breakfast were incredible. The shower 🚿 water was hot.
Stayed in September 2024
Reviewed: September 11, 2024
Kate
New ZealandBreakfast hot dishes were often cold as lids left open on warmers. But food ok overall
Excellent value for money, good location for my conference
Stayed in September 2024
Reviewed: September 6, 2024
Abigail
Hong KongA bit of walk from nearest metro station
The room was very spacious and clean; staff were nice; Family mart beside the hotel; Several restaurants near the hotel
Stayed in September 2024
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