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Reviews of Athestel Chongqing(Original Sofitel Forebase Chongqing)

137 Second Ke Yuan Street, Jiulongpo District, 400039 Chongqing, China

#37 of 159 hotels in Chongqing

Guests' Choice

Review score

Based on 109 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    7.7

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    8

  • Free WiFi

    7.5

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Showing 1 - 24

  • Reviewed: 5 March 2018

    4.2
    Disappointing
    • Leisure trip
    • Family with young children
    • Executive Double Room with Executive Lounge Access
    • Stayed 1 night

    Pool closed, spa closed - no mention of this on the website, or Booking.com We paid extra for Executive Lounge access only to find it was closed for renovations. Extremely disappointing.

    we enjoyed the breakfast selection

    Stayed in February 2018

  • Reviewed: 6 November 2017

    7.9
    Nice hotel with great staff
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    It starts to get a bit worn down and the rooms are a bit dated. It is a bit outside of the city centre.

    Very helpful staff. Decent room (we had a small suite). Good breakfast.

    Stayed in November 2017

  • Reviewed: 6 June 2017

    9.6
    Lovely stay!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    There were some stains on the toilet floor and the chair, but nothing too severe.

    The staff were excellent and could speak both Chinese and English. My Chinese was not the best and they were able to converse in English when needed. The room was fantastic, and we even got a free upgrade which was a huge welcome. We booked this hotel on the day we arrived in Chongqing as our initial hotel booking was a big disappointment and we had to move out immediately. Not only was Sofitel able to accommodate our very early check in, their staff were so friendly. As our flight out of Chongqing was at night, they even extended our check out time so we could rest in the room and nurse a bad stomach from all that hotpot. The location is a little way from the city but there are good food places just outside the hotel and the taxi ride into the city is not expensive, it also provides a nice respite from the maddening city pace. All in all, I cannot recommend this place more!

    Stayed in May 2017

  • Reviewed: 7 May 2017

    9.6
    Wonderful Experience That Lingers
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Well the place is getting on in age & some retrofitting is rather necessary.

    Beds are marvellously comfortable & the location has it's own eatery places just round the corners and decent International food a stone throw away and also within the hotel. Staffs are very helpful & attentive. They helped me to book tickets to Shangrila , Yunan for our next stop as internet booking was much cheaper. Brought the air ticket to our room & arranged the airport transfer. Took time to show us the Star attractions there. Cheers!

    Stayed in April 2017

  • Reviewed: 6 May 2017

    10
    An Unforgettable & Memorable Experience
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    It maybe about time to start improve & retrofit some worn out furniture to maintain as a Top Hotel.

    Firstly the Location was pretty well located. The Taxi driver had no problems finding the place. A Warm Welcome awaits when you reached the reception even when we checked in at approx. 1am due to flight delay. Though only 2 Recep staffs were on duty we were well taken care of, firstly an upgrade to a suite room & Generous Fruit Platter in the room welcome us. Next was a surprise a pleasant one in the form of a Birthday cake for my Special Day celebrated with 3 guest relationship staffs & photo Taken as a Momento, Wonderfully Warm gesture that touches hearts. My stay was as pleasant & enriching & I extended my stay for another day after my initial 3 days. Food both local & International is just walking distance or across the street. Beds are so comfortable & huge.....Bathroom is with see through glass for a romantic evening. The view from our room overlooks the city skyline & with the lights on, a picturesque Painting beholds us. We enjoyed our stay here wonderfully & would recommend all to feel the magical charm of this hotel and is especially suitable for couples.

    Stayed in April 2017

  • Reviewed: 29 September 2016

    9.2
    I wouldn't stay anywhere else.....
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 7 nights

    The fact that one had to pay to use the table tennis and billiard table seemed petty.

    The staff and their enthusiasm towards helping and,making sure that any question or need of assistance was dealt with promptly and following this up to ensure that things at the hotel were still to our liking. Wonderful!

    Stayed in September 2016

  • Reviewed: 9 August 2016

    9.6
    Wonderful hotel experience, value for money
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Location is a little far, but this isn't necessarily a bad thing — it's China taxis are cheap and metro is efficient and relatively close to the hotel. I would only mention this if you are wanting to stay right in the midst of it.

    Huge room and well equipped, especially as I booked the cheapest option. Bed was very comfortable, great bath and shower, all very clean and to a high standard. Very professional and attentive staff, housekeeping was great, also Soyoung was wonderful upon check in - she is a true professional and a credit to her place of work!! Great wifi (best I've had in China) Impressive lobby and common areas

    Stayed in August 2016

  • Reviewed: 23 November 2017

    10
    everything was prefect, I always choose this hotel and this...
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    everything was prefect, I always choose this hotel and this time they upgrade me to VIP room 25th floor and VIP breakfast

    Stayed in November 2017

  • Reviewed: 13 November 2017

    8.8
    The breakfast was too expensive.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was too expensive.

    Stayed in November 2017

  • Reviewed: 6 November 2017

    8.3
    Great stay!
    • Business trip
    • Couple
    • Deluxe Twin Room
    • Stayed 8 nights

    The smell of tobacco feels in some areas of the room, for non smokers.

    Beautiful Hotel, excelet service, and Restaurant it's delicious!!

    Stayed in October 2017

  • Reviewed: 27 October 2017

    7.5
    Good
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Good

    Good

    Stayed in October 2017

  • Reviewed: 6 October 2017

    10
    What a wonderful experience would highly recommend this hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nil

    Bed was amazing, all facilities were excellent

    Stayed in October 2017

  • Reviewed: 30 July 2017

    7.1
    Good option in Chongqing
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Internet Connection quite slow, but this seems to be a general problem in China

    Nice, big room

    Stayed in July 2017

  • Reviewed: 17 July 2017

    7.5
    The food in the restaurant
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    The food in the restaurant

    Stayed in July 2017

  • Reviewed: 8 December 2016

    7.9
    Big rooms
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Floor carpets are not clean.

    Big rooms

    Stayed in December 2016

  • Reviewed: 6 December 2016

    9.2
    the food was mainly Chinese ,they have to have more food...
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    the food was mainly Chinese ,they have to have more food options for all tests

    Stayed in November 2016

  • Reviewed: 25 November 2016

    10
    Everything
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 2 November 2015

    6.7
    Nice hotel with nice rooms.
    • Business trip
    • Solo traveller

    Room service is improvable. Quality of meals is not up to hotel standard. Due to bad isolation from bathroom, there was a lot of mold on the wall in the main room, which is not healthy. AC did not work properly, either.

    Nice hotel with nice rooms. Hotel location is ok.

  • Reviewed: 26 August 2015

    8.8
    Service staff friendly , helpful and professional especially...
    • Leisure trip
    • Solo traveller

    Having upgraded previously from a superior room to a deluxe room I was offered an upgrade to the Club Floor at a much higher rate of an additional 259RMB per night. Staying for 8 nights I would have thought the upgrade rate could have been lower . Anyway my refusal was met with a tinge of unhappiness which somewhat dampened the welcome. Incidentally there was also no welcome drink .

    Service staff friendly , helpful and professional especially the Chinese restaurant service personnel who were very attentive. Restaurant ambience pleasing and comfortable although food quality slightly lacking.

  • Reviewed: 19 May 2016

    8.3
    good value for money
    • Leisure trip
    • Solo traveller

    staff in driveway terrible, do not unload my luggage, do not call taxi for me.

    good value for money

  • Reviewed: 24 November 2015

    7.1
    great hotel
    • Business trip
    • Solo traveller

    Hotel is not well situation

    great hotel clean room and good service

  • Reviewed: 12 September 2015

    9.2
    The rooms were pleasant, clean.
    • Leisure trip
    • Couple

    The rooms were pleasant, clean. Great breakfast. Staff very helpful, eager to do so.

  • Reviewed: 17 July 2015

    9.2
    Kind staff, free parking
    • Leisure trip
    • Group

    Kind staff, free parking

  • Reviewed: 4 January 2015

    10
    They have a young man named Chris very very helpful in are...
    • Leisure trip
    • Couple

    They have a young man named Chris very very helpful in are stay

There are also 7 reviews without text. These impact the overall review score.

Showing 1 - 24

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