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Reviews of Fraser Suites Guangzhou

One Link Walk. TianHe, Tian He, 510620 Guangzhou, China

#2 of 310 hotels in Guangzhou

Guests' Choice

Review score

Based on 170 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.5

  • Facilities

    9.1

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 24 March 2024

    10
    Enjoyable
    • Leisure trip
    • Family with young children
    • Deluxe Studio King
    • Stayed 2 nights
    • Submitted via mobile

    Concierge at the time after checking out did not seem to really want to help us finding taxi

    Convenient close to mall

    Stayed in March 2024

  • Reviewed: 6 March 2024

    10
    Clean, calm, comfortable! Like home
    • Leisure trip
    • Solo traveller
    • Studio Executive King
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The staff and the room were excellent. I am travelling a lot all around the world and I can say that was one of the best room I’ve ever stay. So clean and the staff was super helpful, especially Amelia in the front desk

    Stayed in March 2024

  • Reviewed: 6 March 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Studio King
    • Stayed 1 night

    No comment

    Convenience, staff friendly & helpful and clean of the room

    Stayed in February 2024

  • Reviewed: 3 March 2024

    9.0
    A very enjoyable stay .
    • Leisure trip
    • Family with young children
    • Studio Executive King
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    The location is just next to subway and many shopping malls around . For better bargain buys go to Tianhe Festival Walk (underground just outside TeeMall) about 10 mins walk from Fraser Suites. Beijing Road Pedestrian Street is about 10 mins by taxi . If using the local app (Didi) it cost between 16RMB to 20RMB one way . The Suite is spacious, modern , clean and well equipped with microwave and washer/dryer. The staff are courteous and friendly . A special mention to Mike the concierge for his kind assistance during our stay .

    Stayed in March 2024

  • Reviewed: 29 February 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Deluxe Studio King
    • Stayed 3 nights
    • Submitted via mobile

    No, all are ok.

    If you can include breakfast, that will be perfect.

    Stayed in February 2024

  • Reviewed: 28 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Studio King
    • Stayed 3 nights

    Room - The aircon is not adjustable, seem to be centrally controlled. Was there when Guangzhou was 9 degrees, I was not allowed to switch to the heating mode for the room so had to live with their aircon mode. Check in - Reached around 3pm, the check in was pretty slow as there was only 1 counter opened. They require a deposit of 1000 CNY, and they only accept credit card and cash deposit, tried using the revolut card but was not accepted.

    Location - Within 3 mins walk from the metro station, possible to cut through the mall (Onelink Walk). Easy pick up for Didi as well. Breakfast - Excellent breakfast, a lot of options available, they changed it up everyday. There is also dimsum included in the spread. Room - Spacious room, with well equipped kitchen, there is microwave, induction cooker, washing machine, dryer etc. Comfy bed, high floors, bidet in room, spacious bathroom.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    We stayed at the hotel with children. We had a good time. Very convenient location, close to the metro and shopping centers. The hotel has a very good breakfast. The staff is always friendly and helpful. Thank you.

    Stayed in January 2024

  • Reviewed: 1 February 2024

    10
    best hotel ever
    • Business trip
    • People with friends
    • Studio Executive King
    • Stayed 8 nights
    • Submitted via mobile

    nothing

    every thing wad perfect

    Stayed in February 2024

  • Reviewed: 28 January 2024

    10
    Amazing!
    • Leisure trip
    • Solo traveller
    • Deluxe Studio King
    • Stayed 2 nights

    I liked the cleanness, and care of the room. The staff are well trained and they care the cleanses to the extent they take of the shoes when they enter the room ; I loved this!

    room was clean

    Stayed in January 2024

  • Reviewed: 25 January 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe Studio King
    • Stayed 4 nights
    • Submitted via mobile

    Very modern and clean

    Stayed in October 2023

  • Reviewed: 18 January 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Studio King
    • Stayed 1 night

    There was nothing to not like at this hotel.

    The staff from the reception to the Concierge were fantastic! Totally recommend this hotel if you plan to stay in Guangzhou. I have not stayed at a hotel that couldn't do enough for you. They were always supportive and wanted to go the extra mile wherever possible.

    Stayed in January 2024

  • Reviewed: 18 January 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Studio King
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast

    Stayed in January 2024

  • Reviewed: 3 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Executive King
    • Stayed 1 night
    • Submitted via mobile

    Great Location and Price

    Stayed in January 2024

  • Reviewed: 1 January 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Executive Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Kitchen pot need to change

    Location

    Stayed in January 2024

  • Reviewed: 29 December 2023

    10
    Exceptional
    • Family with young children
    • Deluxe Studio King
    • Stayed 6 nights
    • Submitted via mobile

    perfect location friendly stuff

    Stayed in December 2023

  • Reviewed: 9 December 2023

    10
    The staff are very friendly and helpful, the location was excellent, definitely will stay again
    • Leisure trip
    • Solo traveller
    • Studio Executive King
    • Stayed 8 nights
    • Submitted via mobile

    Excellent location, excellent service, excellent facilities

    Stayed in December 2023

  • Reviewed: 1 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Studio King
    • Stayed 2 nights
    • Submitted via mobile

    Shower turns week in sudden.

    Breakfast & bed

    Stayed in December 2023

  • Reviewed: 28 November 2023

    10
    Excellent choice, we will come back again.
    • Business trip
    • Couple
    • Deluxe Two-Bedroom Suite
    • Stayed 8 nights
    • Submitted via mobile

    WIFI was good but could be even more faster.

    spacious rooms, excellent bed, excellent bathroom, excellent location, friendly staff.

    Stayed in November 2023

  • Reviewed: 26 November 2023

    10
    Perfect hotel for business teaveller
    • Business trip
    • Family with young children
    • Studio Executive King
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast , bathroom size is very small.

    Location is perfect, just few steps away from shipiqiao metro station.The hotel is very near to all the this which a traveller needs, Bus to hong king airport is steps away from hotel.

    Stayed in November 2023

  • Reviewed: 22 November 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Suite
    • Stayed 5 nights

    Good location, clean room, very close to the shopping area, lots of food nearby

    Stayed in October 2023

  • Reviewed: 18 November 2023

    10
    Exceptional
    • Business trip
    • Group
    • Studio Executive King
    • Stayed 3 nights

    convenient for metro, restaurants, shopping. it's all in one.

    Stayed in November 2023

  • Reviewed: 17 November 2023

    9.0
    Superb
    • Business trip
    • Couple
    • Executive One-Bedroom Suite
    • Stayed 13 nights
    • Submitted via mobile

    Very good hotel very comfortable and the staff very friendly and good location

    Stayed in October 2023

  • Reviewed: 13 November 2023

    8.0
    I will choose to stay here again
    • Leisure trip
    • Couple
    • Deluxe Studio King
    • Stayed 4 nights
    • Submitted via mobile

    The concierge recommended me a tour guide for two day trips . He was not a licensed guide, hardly spoke ( which is ridiculous for a guide , I know practically little from him ) and we had to commute point to point via private taxi service ( Grab compatible ). This was the worst working tour guide I have ever had in all my trips . As a person, he was reserved and looked at his mobile phone more than us . So, concierge was not recommending the right people.

    The amenities were adequate for a service apartment . I could heat up food and do some simple laundry . Bed was comfortable and area had plenty of food outlets . Near Shipaiqiao subway too

    Stayed in November 2023

  • Reviewed: 8 November 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Deluxe Studio King
    • Stayed 4 nights
    • Submitted via mobile

    The shower liking water outside the box

    Stayed in November 2023

Showing 1 – 25

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