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Reviews of Haihua Hotel Hangzhou

298 Qing Chun Road., Xiacheng, 310006 Hangzhou, China

#72 of 241 hotels in Hangzhou

Guests' Choice

Review score

Based on 367 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.4

  • Location

    8.7

  • Facilities

    7.2

  • Staff

    7.9

  • Value for money

    6.9

  • Free WiFi

    7.1

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Showing 1 - 75

  • Reviewed: 7 June 2018

    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room is a bit outdated and definitely need renovation.

    Location is great, good value for the location, staffs are very friendly and breakfast is good

    Stayed in June 2018

  • Reviewed: 1 May 2018

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    Freezing cold water in the pool.

    The location is very good, near the lake. The rooms are spacious, clean. Comfortable beds, lots of extra "details" like free bottles of water in the room, water boiler with coffee and tea, spare umbrella in the closet etc.

    Stayed in April 2018

  • Reviewed: 10 April 2018

    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights

    The room wasn't cleaned well, there were hairs in the shower corner and old layer of dust in less visible parts of the carpet. Room was noisy from the street and bed was really uncomfortable. I couldn't sleep well.

    Reasonable price.

    Stayed in April 2018

  • Reviewed: 22 February 2018

    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights

    Staff at the reception: was not welcoming at all, always seemed pissed off or disturbed by my questions... If you seek advise, ask the doormen, they are very helpful! Value for money: is average as the price is quite high (especially for China) for what you get...

    Perfect location: less than 2 min walk from the lake! Definitively the best asset of the hotel! Delicious breakfast: very diversified (Western + Asian styles) and very yummy! Doormen: were super nice to me and gave me valuable insights and tips about what to do in Hangzhou!

    Stayed in February 2018

  • Reviewed: 28 December 2017

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights

    Buffet dinner quite expensive unless you liked sea food. Aggressively demanded payment even though we had left a deposit. Breakfast very expensive.

    Location (250m from West Lake good access to Malls etc) was excellent

    Stayed in December 2017

  • Reviewed: 13 December 2017

    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night

    I received my credit card statement and noticed I was overcharged by $50. I've emailed them twice now and haven't heard a response. I am a bit disappointed that no one has responded to resolve this payment issue.

    Everything was great - no complaints. Check in process was quick and the staff was friendly.

    Stayed in November 2017

  • Reviewed: 29 November 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately WiFi did not work on our floor (5th floor) and the staff had limited English so were not able to help.

    Great breakfast, amazing location right on the lake,

    Stayed in November 2017

  • Reviewed: 29 November 2017

    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    Worst was messy breakfast area. Staff is not able to clean up tables etc. Food variety is good, taste okay but coffee worst ever. Service staff in China generally not very kind.

    Nice was the window to small inner courtyard, therefore no traffic noise but fresh air - no aircon necessary! :-) (but also new view), Hotel is some years old without big renovation but mainly clean. Gym and pool okay (about 12m - not for real swimming).

    Stayed in November 2017

  • Reviewed: 24 October 2017

    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights

    The bed is very hard to slip on it. The shower was not easy for use. They can try harder to keep this hotel is more clean and renew a few things in room.

    The location is perfect. There is a lot of restaurants, coffee stops, shopping malls...etc. The breakfast was amazing, the team is nice, the hotel is just 5 minutes walk from West Lake. You can easy go to all big malls / no need to take taxi - bus - car. All this area is perfect!

    Stayed in October 2017

  • Reviewed: 17 October 2017

    • Business trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    Breakfast. It didn't serve much varieties. Should have provide better and more variety of foods.

    Location. Very near to XiHu and food store nearby.

    Stayed in September 2017

  • Reviewed: 7 October 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was very good. We didn't have a perfect view of the lake even though we requested it when booking but we did have a little view of it.

    Buffet dinner was excellent. Really Good standard of western food and with nice wine and beer too.

    Stayed in October 2017

  • Reviewed: 5 October 2017

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The staff at the Check in was rude when I asked more information about the deposit. As for the hotel it feels like you're stuck in the 70s. The air in the bedroom is stale, the flush in the bathroom didn't work very well, and even if it was a no smoking room it smelled like smoke.

    Nice location and the hotel was clean.

    Stayed in October 2017

  • Reviewed: 3 October 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Side Lake View
    • Stayed 2 nights

    Nothing

    Excellent Location next to West Lake and near to all facilities including restaurants. Person at concierge desk was very good, he guided us a lot.

    Stayed in September 2017

  • Reviewed: 2 October 2017

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room key card keep failing. We were end up having 4 set of key.

    3 minutes walk to the West Lake. Restaurants and shops cross the street. Very nice buffet breakfast with fresh made dumplings, noddles and buns. The swimming pool is quite and nice.

    Stayed in September 2017

  • Reviewed: 26 September 2017

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are really old and it took us 3 to find a room that was minimally acceptable. One room was disgusting...mouldy...sticky carpet..big dirty hole where fridge should have been..and very bad odour. The price for this hotel should be half of what we paid. Not happy sorry!

    Location to lake was good.

    Stayed in September 2017

  • Reviewed: 24 September 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    None

    Good location and very easy to move around to places of interest. Only walking distance to West Lake. Friendly and helpful staff. Must not forget to mention the bellboy who gave us a very good suggestion to go to Xitang water town and help us to book a day tour to West Lake.

    Stayed in August 2017

  • Reviewed: 7 September 2017

    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The pool is small so you cannot do laps. The Gin and tonic at the lobby restaurant is so expensive, check price before you order. It was RMB95 for one drink!! It is cheaper to order gin from yourroom and use the sprite in the fridge.

    Bed was comfortable. Block out (sun) curtains. Good gym. Pool. Check in and check out was smooth. Near to Hyatt Hotel and the lake. Round the corner to the right of the hotel is a street of restaurants. There is room service.

    Stayed in September 2017

  • Reviewed: 13 August 2017

    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I was staying at the 6th floor beds are hard and matrasses could be replaced. As I was alone I used the blanket of one bed double on top of the mattress to sleep on, for more comfort. Have asked for extra blankets for this purpose in the past at other hotels but that was almost 10 years ago. And do have to say these hotel rooms had their last renovation way before that time. Showering in a bath tub??? Airco is of on off operation and in the middle of the night seems to be switched of. Swimming pool is under maintenance so limited opening hours but even with limited hours water was not clean enough. Also they allow smoking in the dressing rooms. For me a no go. Therefore until they have finished renovation including seriously upgrading their water filtering system, you would be better if with illegally swimming in the lake with the old folks early in the morning. Location wise and with the GPS bike sharing system like Mobike and others going around the touristic spots and also discovering the downtown small shops along the small city rivers is a breeze. In hot weather take a fan to cool you down when standing still ;) prepare for frequent showers.

    Great location close to scenic area As in walking distance. Very friendly staff. Considering the out dated bathroom and deco the floor staff is doing a decent job within what they where thought and considering the age of furniture tiles with cracks etc.

    Stayed in August 2017

  • Reviewed: 2 August 2017

    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. Good experience

    After reading mixed reviews, I was positively surprised from the hotel. Staff was nice (although I speak Mandarin so it was easy), rooms comfortable (yet a bit small) and location was excellent.

    Stayed in August 2017

  • Reviewed: 26 June 2017

    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights

    Walking distance to the West Lake for mind freshening walks, and shopping places nearby in between business meetings. Great choice of breakfast. Decent rooms.

    Stayed in May 2017

  • Reviewed: 4 May 2017

    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 3 nights

    The airconditioning in my room had broken down. The staff said that all rooms were affected and brought in a fan unit. I woke up at 2am in a sauna like room, the temperature was quite unbearable. I called reception to change to another room and the request was refused. I packed my bag and prepared to check out. At this stage, the front desk relented, and assigned me to another room. This time, the airconditioning worked perfectly and the rest of the stay went smoothly. It is a shame the hotel did not offer the room change from the get go. It was not in keeping with the price charged for the stay. No apology given or follow up ... a bit of a 'dont care' attitude. One further comment, the staff appear to be using the bathroom on the 2nd floor as a smoking room. The odour is foul. I mentioned this to the front desk and they smiled and giggled.

    Location

    Stayed in May 2017

  • Reviewed: 10 April 2017

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights

    Two minute walk to fabulous Westlake, shopping malls. Loads of places to eat all around.Wonderfull selection at breakfast - both chinese and Western.Bus stop to Lingyin Temple few minutes walk away.

    Stayed in April 2017

  • Reviewed: 4 April 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel is a bit dated and it's obvious everywhere... would use some investment. Bathroom amenities were not much sufficient, toilet paper not replaced after 1st night & after that only after follow up

    Hotel in great location Service proffesional (even though you can't expect anyhow brilliant English...) Good breakfast

    Stayed in March 2017

  • Reviewed: 29 March 2017

    • Leisure trip
    • Group
    • Superior Double or Twin Room with Side Lake View
    • Stayed 1 night

    Extremely poor value. Old rooms. Worn and torn. We paid extra for "lake view" but could mostly just see the roof of another building outside the window. At first the heating in the room didn't work, but after we complained it was fixed. The rooms only has singe-glass windows so it's very noisy from the traffic outside.

    Nothing special

    Stayed in March 2017

  • Reviewed: 1 February 2017

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room is quite small and we can smell cigarette smoke at night (guess it is because someone is smoking in a room nearby)

    Good location, around 10 minutes walk to the lake.

    Stayed in January 2017

  • Reviewed: 9 December 2016

    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room with Side Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Everything is perfect, it's just a little old but that also a nice thing. I love this hotel and always go here. Especially the breakfast is nice and the location cause its close to west lake and the big shops such as forever 21 and HM.

    Stayed in December 2016

  • Reviewed: 27 November 2016

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It's very loud in the room, even if you close the window can hear the cars, was very disappointed because if it. Some furniture is a bit outdated- too old. Pool is quite cold, no sauna as stated- it is but you have to pay and only man can use it ((

    Very nice and friendly, helpful staff. Location - close to the river and main shopping street with resaurants. Very good and with a lot of variety breakfast and real beans coffee. Loved it.

    Stayed in November 2016

  • Reviewed: 26 October 2016

    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    No seating in the foyer; 70s/80s like room options; very hard beds; English support via reception phone frustrating but friendly.

    Lots of shops and food options around.

    Stayed in October 2016

  • Reviewed: 19 October 2016

    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night

    Staff were not the most helpful and took longer than needed to check in or out. Hotel décor was a bit tired.

    Great location, very short walk from the West Lake and towards downtown.

    Stayed in September 2016

  • Reviewed: 5 October 2016

    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Lots of 'uncomplimentary' products in the room. Including some very expensive bottles of water, although there were also some complimentary bottles as well.

    Great central location close to West Lake Well appointed rooms. Receptionists were friendly.

    Stayed in September 2016

  • Reviewed: 19 September 2016

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Not much

    We like this hotel. The location close to West Lake is excellent and the rooms are reasonably spacious. The breakfast is good. There is very little not to like

    Stayed in September 2016

  • Reviewed: 23 August 2016

    • Leisure trip
    • Family with older children
    • Standard Twin Room
    • Stayed 1 night

    Customer service at reception was below average. Because of the sweltering heat we had telephoned in advance to find out the best exit from the Fenqi Road subway station. They told us that any exit is fine, which is not true. Once we arrived at the hotel, nobody at the reception took responsibility for giving us the wrong information. They didn't seem to care. The hotel charges for bicycle rentals--while the city has a free rental scheme. There's no need to use the hotel's bikes.

    Within walking distance from subway station (Fenqi Road) and to west lake. The inside of the hotel and the rooms are fine, everything was clean. They tried to have us sign all sorts of forms before using their small indoor swimming pool but the life guard on duty helped us get out of it.

    Stayed in July 2016

  • Reviewed: 15 August 2016

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    No complaints whatsoever.

    Just very good. All we could wish for and even more. A stone throw away from the lake boulevard and from shopping. comfortable room. fitness and swimming pool. friendly staff speaking English. Smooth to get to the railway station.

    Stayed in July 2016

  • Reviewed: 10 May 2018

    • Family with young children
    • Superior Double or Twin Room with Side Lake View
    • Stayed 1 night
    • Submitted via mobile

    Only a 3- star

    Nothing. Only for sleep

    Stayed in May 2018

  • Reviewed: 8 May 2018

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, everything is great!

    Location is perfect!

    Stayed in May 2018

  • Reviewed: 26 April 2018

    • Business trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No air-conditioning, smelly bathroom. Overpriced for what it was.

    Location and breakfast.

    Stayed in April 2018

  • Reviewed: 24 April 2018

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Noise from the street. Older building

    Central location

    Stayed in April 2018

  • Reviewed: 21 April 2018

    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom in need of rennovation

    Close to West Lake Friendly staff Comfortable bed

    Stayed in April 2018

  • Reviewed: 4 March 2018

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights

    床舖清潔不足

    good location, it is few minutes walking distance to 西湖

    Stayed in March 2018

  • Reviewed: 15 January 2018

    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Side Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Cold pool

    Location, comfortable bed! Tom was very helpful all weekend, great customer service.

    Stayed in January 2018

  • Reviewed: 7 January 2018

    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Price is ok if you are sharing it.

    Perfect location for our needs. Very comfortable.

    Stayed in December 2017

  • Reviewed: 4 January 2018

    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Side Lake View
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was great! The room and location was amazing. Will definitely stay there again

    Stayed in January 2018

  • Reviewed: 24 December 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom is a bit dated.

    Breakfast is very good, location is very good.

    Stayed in December 2017

  • Reviewed: 14 December 2017

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bit far from subway. Room looks old and 2 small beds for 3 of us.

    Good breakfast. Good location for food as a lot restaurant nearby.

    Stayed in December 2017

  • Reviewed: 6 December 2017

    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Quite old furniture and room didn't looks like a 4 star hotel.

    Location

    Stayed in December 2017

  • Reviewed: 22 November 2017

    • Business trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights

    The carpets in the rooms were not too clean.

    Clean swimming pool. Very good breakfast.

    Stayed in November 2017

  • Reviewed: 20 November 2017

    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It’s time for renovation.

    Stayed in October 2017

  • Reviewed: 15 November 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room facing the main street was a bit noisy

    Nice breakfast

    Stayed in October 2017

  • Reviewed: 7 November 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Swimming pool too small to use.

    Location and cost. Breakfast was varied and good.

    Stayed in November 2017

  • Reviewed: 4 November 2017

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    Facilities sounded like in a bureaucratic place

    Location is good: rather close to the lake

    Stayed in October 2017

  • Reviewed: 1 November 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Too old without renovation.

    Good location

    Stayed in October 2017

  • Reviewed: 19 October 2017

    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 5 nights

    awesome location, two minutes from the West Lake. Nice facilities, great Chinese and Western breakfast. Beautiful view of Hangzhou and the lake

    Stayed in September 2017

  • Reviewed: 23 September 2017

    • Business trip
    • Solo traveller
    • Superior Double or Twin Room with Side Lake View
    • Stayed 3 nights

    great bed

    Stayed in September 2017

  • Reviewed: 22 September 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    The breakfast is just OK.

    The location is very good. Staff is friendly and helpful.

    Stayed in September 2017

  • Reviewed: 18 August 2017

    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night

    Very old and out-dated hotel. Room cleanliness and facilities is bad (2-3 stars).

    Location is convenient

    Stayed in August 2017

  • Reviewed: 7 August 2017

    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    the hotel is a bit tired and old, in need for refurbishment. Not enough light in the room

    friendly staff

    Stayed in July 2017

  • Reviewed: 3 August 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Side Lake View
    • Stayed 2 nights

    Really helpful staff. Fantastic size bed.

    Stayed in August 2017

  • Reviewed: 22 July 2017

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room is small

    Location

    Stayed in July 2017

  • Reviewed: 24 June 2017

    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was great

    Stayed in May 2017

  • Reviewed: 31 May 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    a bit noisy because faces on the main road

    location is excellent, just 5 mins from west lake, breakfast is very good and various, room is also fine

    Stayed in May 2017

  • Reviewed: 25 May 2017

    • Group
    • Standard Twin Room
    • Stayed 1 night

    its kind of pricy for a second tier chinese city 4 star hotel.

    Location, bike renting and an OK gym. kind of old fashion but reasonably clean.

    Stayed in May 2017

  • Reviewed: 20 May 2017

    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Excellent location, next to the west lake.

    Stayed in May 2017

  • Reviewed: 4 May 2017

    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights

    Furniture is old and need renovation .

    Stayed in April 2017

  • Reviewed: 4 May 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    friendly staff due to recomodation for tour guiding

    Stayed in April 2017

  • Reviewed: 8 April 2017

    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights

    Room smelt of smoke, dark and dingy with poor lighting

    Stayed in April 2017

  • Reviewed: 4 April 2017

    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff is not so kind.

    Location is good.

    Stayed in April 2017

  • Reviewed: 27 March 2017

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    Poor or rather no wifi connection

    walking distance to westlake

    Stayed in March 2017

  • Reviewed: 20 February 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    A better hairdryer is needed

    Lovely room overlooking the lake in the distance

    Stayed in February 2017

  • Reviewed: 14 February 2017

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 7 nights

    more chairs and bench on the lobby will be better for waiting.

    breakfast is ok, housekeeper do their job,overall is OK

    Stayed in February 2017

  • Reviewed: 31 January 2017

    • Business trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very goog service.

    Stayed in January 2017

  • Reviewed: 15 January 2017

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights

    so far evrything about my stay is good

    The breakfast is good enough. The room is spacious

    Stayed in January 2017

  • Reviewed: 12 January 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Everything was good here

    Stayed in January 2017

  • Reviewed: 31 December 2016

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Near west lake.Nice and comfortable Room. Breakfast is great Chinese and western.

    Stayed in December 2016

  • Reviewed: 29 December 2016

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    Staff does not know the local transportation system well.

    Convenient location to West Lake. Many choices for breakfast buffet.

    Stayed in December 2016

  • Reviewed: 12 December 2016

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom/bathtub was a little grimy and outdated.

    The bed was big and comfortable!

    Stayed in December 2016

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