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Reviews of InterContinental Beijing Beichen

No.8 Beichen West Road, Chaoyang, 100105 Beijing, China

#85 of 594 hotels in Beijing

Guests' Choice

Review score

Based on 115 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    8.2

  • Facilities

    8.6

  • Staff

    8.2

  • Value for money

    7.2

  • Free WiFi

    6.9

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Showing 1 - 37

  • Reviewed: 19 February 2018

    7.1
    Disappointing that the contract via booking.comwas not honoured
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Arriving at 1am to be told that a room booked for 3 consisted of 1 king bed and there was nothing they could do to help us. Took over 20 mins before they agreed to fetch another bed. Paid extra for what was supposed to be a spectacular view of Olympic Park. Was obscured by a wall and room on floor 4 - one of the lowest Lots of problems with bill at checkout as they tried to add 10% service charge despite being shown the written agreement from booking.com that this was included.

    Room was clean and very comfy bed

    Stayed in February 2018

  • Reviewed: 21 October 2017

    9.6
    Cindy at the front desk was amazing.
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Cindy at the front desk was amazing. I was quite stressed as I had to check out from a nearby hotel due to the cigarette smoke. Cindy did her best to get me styled very quickly.

    Stayed in October 2017

  • Reviewed: 12 October 2017

    7.1
    This did not feel like a 4 star property.
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    The main restaurant’s food was mediocre but extremely expensive.

    There was a significant amount of mold in the shower and when I saw house cleaning the first morning she took care of most of it the best she could.

    Stayed in October 2017

  • Reviewed: 7 September 2017

    5.8
    The position is excellent if you need to go at the...
    • Business trip
    • Solo traveller
    • Club Premier
    • Stayed 2 nights
    • Submitted via mobile

    The venue should have been nice when it was new. Now there are a lot of things that show an age. The carpet on the floor seems to have seen better days

    The position is excellent if you need to go at the exhibition center

    Stayed in September 2017

  • Reviewed: 26 August 2017

    9.6
    Very happy I chose the hotel.
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 7 nights
    • Submitted via mobile

    1. The pastries were a bit too dry and so was the bread. 2. The room service (food) was a bit overpriced. 3. The water from the bathtub was too yellowish. 4. The toiletries (shampoo, shower gel, lotion, and conditioner) could be of better quality)

    1. The room was nice, clean, and comfortable. 2.staff are amazing, polite, and helpful.

    Stayed in August 2017

  • Reviewed: 22 March 2017

    6.3
    Overall quality was ok
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights

    Staff speaks poor English. I had to pay more for the room, then I was supposed to. Breakfast, Wi-fi and taxes were not included in the booking (although they were supposed to), so I paid almost 50% extra in the end.

    Overall quality was ok

    Stayed in March 2017

  • Reviewed: 3 February 2017

    8.8
    Great room and location, dated bathroom
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Very dated bathroom design and tiles are dirty on the edge with mold

    Great bedding and towels, bright and comfortable lighting, Bose sound system, great location inside Olympic stadiums area

    Stayed in February 2017

  • Reviewed: 5 October 2016

    8.3
    The stay there was good.
    • Leisure trip
    • People with friends
    • Club King Room
    • Stayed 1 night
    • Submitted via mobile

    The staff is not good. Reception desk staff are nice and helpful. But the security staff are rude and impolite, I felt like they were never trained to serve the customers. They didn't allow customers to sit in some areas and say bad words like 'sh*t' to customers. When I had breakfast, it was hard to find a waiter, but it's easy for foreigners. I think staff needs to be trained more.

    The stay there was good. Room is clean and comfortable. Bathroom has everything I need. The bed is soft and all facilities are convenient. Breakfast is good with different choices.

    Stayed in October 2016

  • Reviewed: 24 August 2016

    7.1
    Comfortable stay
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 4 nights

    Location is far from the sight seeing venues and not many eating places in the area.

    The room was nice and comfortable. Breakfast variety is good and staff are friendly.

    Stayed in August 2016

  • Reviewed: 17 May 2018

    10
    All inspects are nice
    • Business trip
    • People with friends
    • Deluxe Double or Twin Room with Water Cube View
    • Stayed 2 nights
    • Submitted via mobile

    All inspects are nice

    Stayed in April 2018

  • Reviewed: 24 March 2018

    8.8
    Great hotel.
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    Great hotel. They need to hire more English speaking staff, most have very limited English speaking ability.

    Stayed in March 2018

  • Reviewed: 20 January 2018

    6.7
    Staff on executive floor did not speak English.
    • Business trip
    • Group
    • Club King Room
    • Stayed 4 nights
    • Submitted via mobile

    Staff on executive floor did not speak English.

    Stayed in January 2018

  • Reviewed: 16 November 2017

    9.6
    Great!
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff went extra mile to help with early check in and concierge to provide advice on buying tickets to watch swim competition

    Stayed in November 2017

  • Reviewed: 24 September 2017

    8.3
    swimming pool and sauna, breakfast
    • Business trip
    • Group
    • Deluxe Twin Room
    • Stayed 1 night

    Staff does not speak English

    swimming pool and sauna, breakfast

    Stayed in September 2017

  • Reviewed: 23 August 2017

    5.8
    Over priced for comfort
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with Water Cube View
    • Stayed 4 nights
    • Submitted via mobile

    Air condition in room

    Average hotel

    Stayed in August 2017

  • Reviewed: 16 March 2017

    7.1
    Great room size and very friendly staff.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night

    Shower water not draining and room was very hot.

    Great room size and very friendly staff.

    Stayed in March 2017

  • Reviewed: 17 February 2017

    9.2
    Perfect business hotel for convention center proximity
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Very nice hotel great location if you are going to the convention center.

    Stayed in February 2017

  • Reviewed: 27 November 2016

    10
    good location and good view
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    a very little light tic tak sound when all the lights are off in the night

    good hotel service

    Stayed in November 2016

  • Reviewed: 3 November 2016

    7.1
    Great beds
    • Business trip
    • Solo traveller
    • Club King Room
    • Stayed 4 nights
    • Submitted via mobile

    Staff in club lounge very grumpy and lounge kept running out of wine and food during the evening

    Loved the bedding and pillows

    Stayed in November 2016

  • Reviewed: 7 August 2016

    9.2
    Gold medal hotel near Olympic Park and Conference centre
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights

    overpriced coffee in lounge bar

    wonderful view on olympic park, excellent room and breakfast

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 20 April 2016

    9.2
    Rooms spacious, comfortable.
    • Business trip
    • Group

    Very few of the staff spoke English. very difficult to understand and make us understood. Need to have more shops for general needs.

    Rooms spacious, comfortable. Selection on Breakfast very good. good restaurants. very kind professional staff.

  • Reviewed: 4 March 2016

    8.8
    Good location in a not too busy part of town.
    • Business trip
    • Solo traveller

    Good location in a not too busy part of town. Clean and nice, no smell of smoking in room which is otherwise common in non-smoking rooms in Chinese hotels.

  • Reviewed: 29 February 2016

    6.3
    Mattresses and pillows were very comfortable
    • Business trip
    • Solo traveller

    The breakfast could be improved. More options, yoghurts, fresh berries, fresh vegetable juices Lobby Lounge and restaurant had no atmosphere Shower in my room not very good. It was pointing straight at my head and not adjustable

    Mattresses and pillows were very comfortable

  • Reviewed: 15 February 2016

    10
    Staff are very friendly and helpful.
    • Leisure trip
    • Couple

    Staff are very friendly and helpful. The staff of the cafeteria that serve breakfast are very caring and helpful, especially Henry, Alice and a girl who was on night duty on 23 and 24 Jan 2016. The chef of the Italian Restaurant was also helpful and caring. My husband has many food intolerance. These staff were very patient and took all details of the intolerant food.

  • Reviewed: 8 January 2016

    5.8
    i only liked the location, away from the city and not too...
    • Leisure trip
    • Couple

    The hotel in general is old. I hated the bathroom specifically, somewhat dirty in my opinion.

    i only liked the location, away from the city and not too crowded.

  • Reviewed: 2 December 2015

    9.6
    Very friendly staff.
    • Business trip
    • Solo traveller

    Free WiFi access in the room should be standard in a 5-Star hotel. Here it is payable unless you sign up for a free membership to the hotel group.

    Very friendly staff. Very good breakfast with vast international and Chinese selection. Location close to the Olympic sites and with MRT access is good - however, traffic in Beijing is so jammed (and therefore slow) that you should choose a hotel close to the area you are about to be most.

  • Reviewed: 15 August 2015

    9.6
    The suite to which I was upgraded would have to have been...
    • Business trip
    • Solo traveller

    The wifi was a bit intermittent - not unusual in China

    The suite to which I was upgraded would have to have been the nicest room I have ever stayed in worldwide.

  • Reviewed: 23 May 2016

    8.3
    Nice room
    • Leisure trip
    • Couple

    All guests need photo ID!

    Nice room

  • Reviewed: 12 February 2016

    10
    Everything.
    • Business trip
    • Solo traveller

    One must be extremely spoiled to wish more.

    Everything. Great hotel, room, comfort, meals, service and extremely ready and helpfull staff.

  • Reviewed: 5 January 2016

    10
    Decent Location
    • Leisure trip
    • Solo traveller

    Long wait to check in

    Decent Location Spacious Room

  • Reviewed: 28 December 2015

    8.8
    A typical luxury hotel, you get all the convenience you...
    • Business trip
    • Solo traveller

    Not very personal

    A typical luxury hotel, you get all the convenience you expect.

  • Reviewed: 13 October 2015

    7.1
    Proximity to convention/exhibition centre
    • Business trip
    • Solo traveller

    Proximity to convention/exhibition centre

  • Reviewed: 25 August 2015

    9.2
    good location to China convention center, good air...
    • Business trip
    • Solo traveller

    wifi use is not kind

    good location to China convention center, good air conditioning,

  • Reviewed: 16 August 2015

    10
    Everything was excellent!
    • Business trip
    • Couple

    Everything was excellent!

  • Reviewed: 26 July 2015

    9.2
    other than the location, everything i great
    • Business trip
    • Solo traveller

    the location is far away from the attractions and central Beijing

    other than the location, everything i great

  • Reviewed: 7 July 2015

    9.6
    The room was very comfortable for our children to visit.
    • Leisure trip
    • Couple

    The room was very comfortable for our children to visit.

  • Reviewed: 29 January 2015

    10
    The bath room including amenities was excellent!
    • Business trip
    • Solo traveller

    Free Wifi should be available in all rooms not just for frequent guests in Interconti Hotels.

    The bath room including amenities was excellent!

There are also 17 reviews without text. These impact the overall review score.

Showing 1 - 37

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